Comté de Polk : Complexes hôteliers

« We had a wonderful time! The place was even better than expected. Even with a little dishwasher trouble, the host was on top of it and went above and beyond to make things right We felt totally valued as guests. Highly Recommended! »

« The property was wonderful... Laura, the owner, was quick to answer any questions we had and everything was fantastic in terms of her home. The resort area (pool and lazy river) was beautiful and well-maintained. My one small complaint is that they didn't have inner tubes available as part of the resort fee Those were an extra charge to rent, but we bought tubes at Wal-Mart and used them instead. We've never encountered that at a resort before, so it was a bit of a surprise. But besides...

« There were a few bugs. The sink was full of gnats. The washer didn’t drain the water out and there were no face towels. And the ice trays were dirty. »

« The resort itself is great - this review has nothing to do with the resort, but entirely with the property management company. The communication was completely unacceptable. Responses took weeks, and on the day of check-in, I never received access instructions. I spent over six hours trying to get in touch before finally receiving the code via WhatsApp. The condo wasn’t even cleaned and ready until 6:00 p.m. on check-in day. That is simply not acceptable for a paid reservation. The property...