Vacances Comté de Lehigh

Subject: Undisclosed Pet Fee Charged by Property Hello, I am writing to file a complaint regarding an unexpected USD 75 pet fee charged by the property during our stay. At the time of booking through Expedia, no pet fee was mentioned in the listing or in our reservation details. Based on this information, we proceeded with the booking believing there would be no additional charge for our dog. We were therefore surprised to be charged USD 75, which was not disclosed at any time during the booking process. I contacted the property, and they advised that the charge applies, despite it not being stated on Expedia. I respectfully request that this matter be resolved promptly and that the USD 75 pet fee be removed and refunded to my credit card. Thank you for your assistance. I look forward to your prompt response.

Little trouble getting in but host was responsive despite the late hour. I would have appreciated a more accurate description of the parking situation. Not only is there no parking on site, there is no parking anywhere close. The place is nice and roomy.

Très bien situé Chambre propre Piscine agréable

Hôtel très bien situé, chambre spacieuse.

À notre arrivée, nous avons chaleureusement été accueillies par Malik avec beaucoup d’enthousiasme. Cela étant, une fois dans la chambre, la porte de la salle de bain était coincée dans le mur nécessitant l’intervention du staff et ce, à 2 reprises. Le personnel de l’accueil ayant géré la situation a fait preuve d’une certaine nonchalance.. Il a fait assez froid la nuit dans la chambre. En partant, une partie de la poignée nous est restée dans la main..