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Avis sur Cliff House at Pikes Peak

4 out of 5
Cliff House at Pikes Peak
306 Canon Ave, Manitou Springs, CO

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 842 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 121 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 29 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 1008." "

9,8/10

Propreté

9,8/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Old in heritage and decor. Was welcomed with very friendly staff, instant upgrade. At first glance very nice but the more you look around this place needs a deep cleaning and upgrade in decor. Old shower curtain, stained lamp shades, built up dust behind the bed and main carpets in the halls are stained with dirt. If you can look past that the stay was enjoyable.
Séjour de 3 nuits en mai 2024
Réponse de Kara Garrett le 26 mai 2024
Hello Matthew,We appreciate the time you took to send us your feedback. We will forward your comments to our Housekeeping Manager and our General Manager. We would like you to know that we are working on upgrading the carpet soon. We are happy you enjoyed your stay otherwise. We hope to host you again in the future. Take Care!

8/10 Bien

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Rooms are a bit dated but comfortable!
Séjour de 2 nuits en mai 2024
Réponse de Kara Garrett le 25 mai 2024
Hello Christopher!We are so pleased you enjoyed your stay and our lovely hotel! We have a wonderful little town and we hope to see you again soon!Take Care!

10/10 Excellent

Richard, Kansas city

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and dining.
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 25 mai 2024
Hello Richard!We are so pleased you enjoyed your stay and our lovely hotel! We have a wonderful little town and we hope to see you again soon!Take Care!

10/10 Excellent

Deborah

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en mai 2024
Réponse de Kara Garrett le 23 mai 2024
Hello Deborah!Thank you for the perfect rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful!
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 21 mai 2024
Hello Anonymous!Thank you for the perfect rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Jolena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property. Loved staying here ❤️❤️
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 21 mai 2024
Hello Jolena!Thank you for the perfect rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Laura Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole staff was so sweet; top notch people and top notch place!!
Séjour de 4 nuits en mai 2024
Réponse de Kara Garrett le 20 mai 2024
Hello Laura!Thank you for the great rating! We have a lovely staff and property and it was our honor to serve you! We hope to see you again soon!Travel Safe!

10/10 Excellent

MARK, Minden

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very unique historical hotel. Wonderful staff , excellent dining and valet parking was super easy. Exceo Tion to walk the shops.
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 15 mai 2024
Hello Mark!Thank you for the perfect rating! We are so pleased you enjoyed your stay and we hope to see you again soon! We have a lovely hotel and town and can't wait for your return!Take Care!

10/10 Excellent

David

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best place to stay in the area, super cool rooms and history.
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 15 mai 2024
Hello David!Thank you for the perfect rating! We are so pleased you enjoyed your stay and we hope to see you again soon! We have a lovely hotel and town and can't wait for your return!Take Care!

6/10 Satisfaisant

Purba

Voyage en couple
Les points forts : Personnel et service
The service of the staff is good. The property is old and needs to be upgraded. The heaters don't work well. But they provide space heaters to help with heating.
Séjour de 3 nuits en mai 2024
Réponse de Kara Garrett le 21 mai 2024
Hello Purba,Thank you for taking the time to send us feedback and rating. We will pass on your comments to our General manager. We hope to see you again soon. Travel Safe!

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was excellent! It’s the little touches that made me so happy. We had a steam shower which we enjoyed. Also, there was a turndown service with chocolate. I thought I had to go get ice but opened the ice bucket to find that they had already provided me with ice. The staff was amazingly courteous and helpful. I would definitely stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 14 mai 2024
Hello Julie!What a wonderful review! We are so pleased we met your expectations and you enjoyed your stay! Turndown Service is a great little touch each night! We hope to see you again soon!Take Care!

10/10 Excellent

tori

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful historic hotel with interesting history and rooms and great personalized service
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 13 mai 2024
Hello Tori!Thank you for such a wonderful review! We are so pleased you enjoyed your stay! We have a lovely hotel and can't wait to host you again!Travel Safe!

10/10 Excellent

Brian L

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is helpful and friendly, the setting is beautiful, there is a LOT of tourist shopping just across the street. The hotel itself was very quiet- we were never disturbed by the sounds of other guests. I would absolutely stay here again. It was a beautiful hotel in a lovely historical city!
Séjour de 4 nuits en mai 2024
Réponse de Kara Garrett le 12 mai 2024
Hello Brian!What an amazing review! We are so pleased you enjoyed our hotel and our little city! We try to have everything needed and it is nice to know we did a good job! We hope to see you again soon!Travel Safe!

10/10 Excellent

Dianne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel has an amazing history, with so many famous guests, from Theodore Roosevelt to Thomas Edison and Charles Dickens. The rooms were beautiful and comfortable, and the staff was wonderful.
Séjour de 2 nuits en mai 2024
Réponse de Kara Garrett le 12 mai 2024
Hello Dianne!We are so proud of our property and it's history! We are so pleased you enjoyed our stay and can't wait to see you again!Travel Safe!

10/10 Excellent

Steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manitou Springs is a hidden gem that I never knew existed and there literally isn't a better place than the Cliff Hotel for exploring all it has. Within walking distance of the quaint (?) downtown, and beautifully clean, quiet, and comfortable. So glad we stayed here.
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 12 mai 2024
Hello Steven!It was our absolute pleasure to host you during your time here! We have a beautiful property and a wonderful town! We hope to see you again soon!Travel Safe!

10/10 Excellent

Jane

Séjour de 2 nuits en mai 2024
Réponse de Kara Garrett le 26 mai 2024
Hello Jane!Thank you for the perfect rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Lanny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 25 mai 2024
Hello Lanny,Thank you for the perfect rating! We hope to see you again soon! Travel Safe!

10/10 Excellent

Yekaterina, Reston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, walking distance to everything, nice bar on site.
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 6 mai 2024
Hello Yekaterina!Thank you for such a wonderful review and rating! We are so pleased you enjoyed your stay! We hope to see you again soon!Take Care!

10/10 Excellent

Kathy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely helpful and friendly staff. Comfortable accommodations and close to everything in town.
Séjour de 1 nuit en mai 2024
Réponse de Kara Garrett le 4 mai 2024
Hello Kathy!We are so pleased you enjoyed your stay. We love a 5 out of 5! Thank you for taking the time to rate our beautiful hotel! We hope to see you again soon!Take Care!

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful historic property
Séjour de 2 nuits en avril 2024
Réponse de Kara Garrett le 12 mai 2024
Hello Fernando!Thank you for the wonderful rating! We hope to see you again soon!Take Care!

8/10 Bien

Joseph

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Kara Garrett le 20 mai 2024
Hello Joseph, Thank you for the great rating! We hope to see you again soon!Travel Safe!

4/10 Médiocre

Karl

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 30 avr. 2024
Hello Karl,I see you rated us rather low. I would like to hear about your stay. If you have a moment give me a call. We appreciate all feedback. Thank You!

10/10 Excellent

Tony, Windsor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is all character with a sense of grandeur.
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 28 avr. 2024
Hello Tony!This is best review I have seen yet! Thank you so much! We have a classic here and we are very proud of our property! We hope to see you again soon!Travel Safe!

10/10 Excellent

Nanette

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful old hotel but in need of some TLC
Séjour de 2 nuits en avril 2024
Réponse de Kara Garrett le 24 avr. 2024
Hello Nanette,Thank you for taking the time to send your feedback. We appreciate the 5 out of 5! If you would like to talk about your stay in detail please give us a call and ask for the Front Office Manager. Travel Safe!

4/10 Médiocre

Sean

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a very beautiful property with lots of potential, but it’s very poorly maintained. In the afternoon in the room as well over 90° in the staff will not do anything to fix this. The shower was either scolding, hot or freezing cold no in between. On the morning of checkout, we woke up to the Entire hotel smelling of sewage.
Séjour de 2 nuits en avril 2024
Réponse de Kara Garrett le 23 avr. 2024
Hello Sean,Thank you for letting us know and taking the time to send us your feedback. I apologize that you encountered some issues during your stay. I will be reaching out to you personally so we can discuss the details of your stay.

10/10 Excellent

Claudia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful historic hotel. Manitou Springs is a lovely location and we would highly recommend it for vacation in the Pikes Peak area.
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 21 avr. 2024
Hello Claudia!Thank you for this wonderful review! We are so pleased you loved our city and enjoyed your stay! We hope to see you again soon!Travel Safe

10/10 Excellent

Libby

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a lovely stay! We hope to return soon and will definitely plan on staying at the Cliff House again.
Séjour de 2 nuits en avril 2024
Réponse de Kara Garrett le 21 avr. 2024
Hello Libby!Thank you for the 5 out of 5! We are so pleased you enjoyed your stay! We hope to see you again soon!Travel Safe!

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Équipements
We loved this hotel so much - the friendliest staff and we’ve ever encountered at a hotel. The room was extremely nice with lots of amenities!
Séjour de 2 nuits en avril 2024
Réponse de Kara le 20 avr. 2024
Hello Lisa!We are so pleased you enjoyed your stay and love that you found our hotel to be nice and comfy! We hope to see you again soon!Travel Safe

10/10 Excellent

Karla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 20 avr. 2024
Hello Karla!Thank you for a perfect rating! We hope to see you again soon!Travel Safe!

8/10 Bien

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really loved the hotel, staff, service. The only reason I did not give it a number 10 was because the mattress needs replacing.
Séjour de 4 nuits en avril 2024
Réponse de Kara Garrett le 17 avr. 2024
Hello Denise, We appreciate the review and you! This is a great rating! We will have that mattress replaced as soon as we can!We hope to see you again soon!

8/10 Bien

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kara Garrett le 17 avr. 2024
Dear Dale,Thank you for the great rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely experience. Would definitely stay again
Séjour de 2 nuits en mars 2024
Réponse de Kara Garrett le 17 avr. 2024
Dear Dale,Thank you for the great rating and the kind words! We hope to see you again soon!Travel Safe!

10/10 Excellent

Douglas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Cliff House is a beautiful historic hotel whose staff goes out of their way to provide a care free enjoyable experience. They were all very accommodating and friendly and we recommend them highly for a nice week or weekend in the Manitou Springs area. Their morning buffet was hearty and tasty and their dinners were absolutely fabulous.
Séjour de 2 nuits en avril 2024
Réponse de Kara Garrett le 17 avr. 2024
Hello Douglas!What a wonderful review! We appreciate your kind words and are so happy you enjoyed your stay! It is always nice to hear we did a great job! We hope to see you again soon! Travel Safe!

10/10 Excellent

Beverly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the aesthetics of the property; the furnishings were so comfortable and beautiful. The staff was very warm and welcoming. The valet parking was a plus. Even though there was an extra $15 per night, it was worth the convenience of not being concerned about getting a parking ticket on the street and the assurance of the car's safety in a garage. The restaurant's breakfast buffet was truly a delight and Tobey, our waitress was the absolute BEST. Such a relaxing way to start the day. We did try the evening meal in the restaurant and though the food was acceptable, the flavors were not as "gourmet" as we expected and did not wow us for the price. Our waiter, Ian, was a delight and very attentive. The alternative of having other restaurant options in the area within close walking distance kept this from being an issue. I will most definitely stay at The Cliff House if I ever find myself heading back to the Colorado Springs area.
Séjour de 3 nuits en avril 2024
Réponse de Kara Garrett le 12 avr. 2024
Hello Beverly!WOW! What a wonderful review! There aren't enough words to express how thankful we are for your kind words. We are so pleased you enjoyed our hotel! We like for our guests to experience everything we have to offer and it sounds like we didn't disappoint you. We hope to see you again soon!Take Care and Travel Safe!

10/10 Excellent

Bradley

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Most relaxing stay I have had.
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 12 avr. 2024
Hello Bradley!What a wonderful review! We are so pleased you were able to relax and enjoy your stay! We hope to see you again soon!Travel Safe

10/10 Excellent

Bradley, Denver

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cliff House is a beautiful and first class place to stay. Historic feel and very clean. The staff was exceptionally friendly and helpful as always!!!
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 12 avr. 2024
Hello Bradley!We love that you enjoyed your stay and that our staff took care of you! We hope to see you again soon!Travel Safe!

10/10 Excellent

Timothy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
These people are amazing! From. Adam who is the valet to Julie at the feint desk…. I couldn’t have asked for better service. If you haven’t stayed at The Cliff House then it needs to be on your bucket list!! The food in tnenDimikfnroom is exceptional!
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 7 avr. 2024
Hello Timothy!What a wonderful way to start the day today! Your review truly touches our hearts and we are so pleased you enjoyed your stay with us! I will pass this on to all of the staff, Adam and Julie as well as our General Manager. Thank you! Travel Safe!

10/10 Excellent

Shelby

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed our stay! The rooms felt like you were back in time and have been well kept. The complimentary chocolates, pieces of history, and extra towels placed in our room every day made our stay even better. The staff were willing to do whatever we needed to be comfortable. If we come back to Manitou, we definitely stay here again!
Séjour de 3 nuits en avril 2024
Réponse de Kara Garrett le 7 avr. 2024
Hello Shelby!You made our day! Thank you for your kind words and such an awesome review! We hope to be your new "Go To" when you travel to Manitou Springs and Colorado Springs! You will always be welcome here!Travel Safe!

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quaint and comfortable. Staff was very accommodating
Séjour de 1 nuit en avril 2024
Réponse de Kara Garrett le 7 avr. 2024
Hello Christine!We are so pleased you enjoyed your stay! We hope to see you again soon!Travel Safe!

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great little hotel. The staff was friendly. Shopping starts right next door. Parking is tight and is paid to the city on the street, so they offer a 24 hour valet service in their own gated lot. Some of the amenities were dated or out of place (toilet seat warmer, tiny fridge in bathroom) but my wife really liked it. Insisted on coming back next time. The location is just too good for coffee shops and window shopping. Jetted hot tub in the bathroom. Robes. Fireplace in the room. Empty dresser for clothes. The bed was comfortable and the drapes let no light in. Chocolates and news bulletins placed on the bed every night. Two restaurants with bars on site. All in a historical 19th century hospital turned hotel. It’s charming and still affordable. Check it out.
Séjour de 3 nuits en mars 2024
Réponse de Kara Garrett le 7 avr. 2024
Hello Anthony, It really warms our hearts to hear such an amazing review! We are so pleased we met your expectations and are honored that you will be coming back! Our goal is to provide our guests with the best and most memorable stay and it is wonderful to hear we are succeeding! Thank you again and Travel Safe!

10/10 Excellent

Stan Leroy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very accommodating (exception of 2). Very clean, friendly. Great location and views!
Séjour de 6 nuits en mars 2024
Réponse de Kara Garrett le 1 avr. 2024
Hello Stan Leroy!We are so happy you enjoyed your stay! Thank you for taking the time to let us know how we did! We hope to see you again soon!Travel Safe!

10/10 Excellent

Gail

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 12 avr. 2024
Thank you for your feedback and we hope to host you again!

10/10 Excellent

Claudia

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
We can’t wait to return.
Séjour de 1 nuit en mars 2024
Réponse de Kara Garrett le 22 mars 2024
Hello Claudia!What a wonderful review! We can't wait to see you again and are so pleased you enjoyed your stay! Take care and travel safe!

10/10 Excellent

Brittney

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were the most friendly and helpful I’ve ever experienced anywhere. Great location.
Séjour de 3 nuits en mars 2024
Réponse de Kara Garrett le 15 mars 2024
Hello Brittney!What a wonderful comment! We will be sure to share this with the team and are so pleased you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Allison

Séjour de 1 nuit en mars 2024
Réponse de C. Hillebrand, Revenue Manager le 5 avr. 2024
Thank you for the rating. We are pleased you enjoyed your stay. We hope you will visit again soon.

8/10 Bien

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de C. Hillebrand, Revenue Manager le 5 avr. 2024
Thank you for the rating. We are pleased you enjoyed your stay. We hope you will visit again soon.

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful and full of unique history.
Séjour de 1 nuit en février 2024
Réponse de Kara Garrett le 14 mars 2024
Hello Erin,We are so pleased you enjoyed your stay with us and hope to see you again soon! Have a wonderful day!

10/10 Excellent

Katie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Historic hotel- had character! Quiet and comfy bed. Walkable to several restaurants and shops!
Séjour de 1 nuit en mars 2024
Réponse de Lisa le 12 mars 2024
Thank you Katie for your review . We are so happy to hear you enjoyed your stay with us and hope you will visit us again.

10/10 Excellent

Joe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredibly welcoming staff from the valet to the front desk and restaurants and bar. Property was in great shape and was within walking distance to everything. Will definitely stay again.
Séjour de 2 nuits en mars 2024
Réponse de Lisa le 12 mars 2024
Thank you Joe for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Kristi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at this property it outstanding !!
Réponse de Lisa le 10 mars 2024
Thank you so much Kristi for your wonderful review. We are so happy to know our staff took such great care of you and hope you will visit us again soon.