Vue de la chambre

Avis sur Sailrock South Caicos - Island Hop Flight Included

5 out of 5
Sailrock South Caicos - Island Hop Flight Included
Front Street, Cockburn Harbour, South Caicos

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 91 avis sur 115." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 115." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 115." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 115." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 115." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Private luxury at its best. Excellent views, great food and wonderful staff.
Séjour de 6 nuits en avril 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were absolutely the best and made sure we were taken care of. Once you're there, everything is beautiful, delicious, and comfortable.
Séjour de 4 nuits en mars 2024
Réponse de Warmest regards, Sailrock Management le 13 mars 2024
Dear James,Thank you for sharing your experience. Our entire team was indeed delighted to host you and very pleased to note that you thoroughly enjoyed your Sailrock vacation experience. We hope to welcome your back soon!

10/10 Excellent

Mario

Escape to Sailrock for a weekend of pure bliss! Nestled in a picturesque location, this resort offers luxurious accommodations, impeccable service, and exquisite dining. From the moment you arrive, you'll be enchanted by the serene surroundings and top-notch amenities. Whether you're relaxing at the spa, dining on gourmet cuisine, or exploring the outdoors, every moment at Sailrock is a true delight. Treat yourself to a getaway you'll never forget! Putka is a friend for life! ⭐⭐⭐⭐⭐
Séjour de 4 nuits en février 2024
Réponse de Best regards, Sailrock Management le 1 mars 2024
Dear Mario,We truly appreciate you sharing your experience on our tranquil paradise! Thank you for selecting Sailrock and we do hope to welcome you back soon. We are all very delighted to have hosted you and even more pleased to note that your thoroughly enjoyed your special vacation on South Caicos.

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place.
Séjour de 5 nuits en février 2024
Réponse de Best regards, Sailrock Management le 9 févr. 2024
Dear James,Thank you for sharing this review of your Sailrock experience. It was truly a pleasure to host you over your special celebration and we appreciate your selection of our island paradise. We do hope to welcome you back to Sailrock in the near future!

10/10 Excellent

Tanner

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sailrock is amazing. The staff is accommodating and amazing. The food was phenomenal and the place is beautiful. Would definitely go back as a couple
Séjour de 4 nuits en janvier 2024
Réponse de Best regards, Sailrock Management le 21 janv. 2024
Dear Tanner,Thank you for selecting our tranquil paradise and taking time out to share your amazing experience. The entire team took pleasure in hosting you over this special vacation getaway and looks forward to your return.

2/10 Horrible

Bradley

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Best regards, Sailrock Management le 8 janv. 2024
Dear Mr. Stein,Thank you for choosing Sailrock as your vacation destination. Our team was delighted to host you. Our guests’ satisfaction is a priority to our entire Sailrock team and as such we hope to have the opportunity to review your overall experience over a brief discussion. Thank you for your feedback.

10/10 Excellent

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023
Réponse de Best regards, Sailrock Management le 7 janv. 2024
Dear Kim,We are thrilled to have hosted you on Sailrock South Caicos. Thank you for the review and we hope to welcome you back to paradise soon.

10/10 Excellent

FLORENCIA, Fairfax

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Best regards, Sailrock Management le 9 nov. 2023
Dear Florencia,Our team was delighted to host you on paradise. We appreciate your review and are thrilled to note that you enjoyed your vacation experience. We thank you again for selecting Sailrock and hope to welcome you back to South Caicos in the near future.

10/10 Excellent

Ahmed

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exceptional service. True 5 star experience.
Séjour de 4 nuits en juillet 2023
Réponse de Sailrock Management le 1 août 2023
Dear Ahmed, It was delightful hosting you on paradise and our entire team is thrilled to receive your feedback that you enjoyed your stay. We are truly appreciative of your selection of Sailrock and wish to welcome you back soon. Best regards,

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
2nd time visiting Sailrock - truly a home away from home. Peace inspired along with healthy food, living. Not a lot to do but exploring, enjoying the solitude and relaxation which is perfect to spend quality time with family. Staff is 5 star every time.
Séjour de 6 nuits en juin 2023
Réponse de Sailrock Management le 24 juin 2023
Dear Rebecca,Thank you for selecting Sailrock. It was a pleasure hosting you over your return visit. We are thrilled to share with the Team your gracious comments and hope to welcome you back to paradise.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Out of a 10 I would give this resort a 20! Perfection in every way.
Séjour de 4 nuits en mars 2023
Réponse de Sailrock Management le 4 avr. 2023
Dear Maria,We are thrilled to receive your review! Thank you for choosing Sailrock South Caicos. We are happy to note that you had an amazing stay and hope to welcome you back to paradise soon.Best regards,

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful and pristine.
Séjour de 6 nuits en mars 2023
Réponse de Sailrock Management le 2 avr. 2023
Dear Jessica,It was a pleasure hosting you! Thank you for selecting Sailrock South Caicos. We are thrilled to receive your feedback and note that you enjoyed your vacation on paradise. Our entire team hopes to welcome you back soon. Best regards,

10/10 Excellent

Valentina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very clean and the staff was always accommodating, friendly and always smiling.
Séjour de 4 nuits en février 2023
Réponse de Sailrock Management le 24 févr. 2023
Dear Valentina,It was a pleasure hosting you on Sailrock South Caicos. We will be sure to share your feedback with the team! Thank you for selecting our tranquil paradise. We hope to welcome you back soon.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property & pristine beach with terrific staff. Only look out is if you are one of the people who mosquitoes are attracted to, they are ever present, even with a 15min wind - dusk is a feeding frenzy. My wife never got bit… I had 30 bites.
Séjour de 5 nuits en janvier 2023
Réponse de Sailrock Management le 30 janv. 2023
Dear Robert,Thank you for selecting Sailrock. We are thrilled to note that you enjoyed the amazing vistas, beach and welcoming nature of our team whose pleasure it was to host you. Our team does recommend the application of the complimentary repellents for guests who are particularly sensitive as yourself. We do hope to welcome you back to paradise in the near future and wish you all the best.Warm regards,

10/10 Excellent

Karthik

Réponse de Sailrock Management & Team le 7 mars 2023
Dear Karthik,Thank you for your review and for selecting Sailrock for your special vacation! It was a pleasure to host you on paradise and we look forward to you return.

10/10 Excellent

Florian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super freundliches Personal. Der Strand ist einzigartig. Super gratis Wassersportmöglichkeiten
Séjour de 6 nuits en novembre 2022
Réponse de Sailrock Management le 16 nov. 2022
Dear Florian,It is great to see that you enjoyed your Sailrock vacation. Our entire team was delighted to host you. Thank you for selecting our tranquil paradise and we hope to welcome you back. Best regards,

10/10 Excellent

CARLA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Especular! Paraíso.
Lugar especular. Um paraíso. Hotel sensacional com staff prestativa e simpátoca. Massagem maravilhosa.
Séjour de 5 nuits en septembre 2022
Réponse de Sailrock Management le 23 sept. 2022
Querida Carla,Gracias por seleccionar Sailrock para sus vacaciones especiales. Fue un placer recibirles y esperamos darles la bienvenida al paraíso pronto. Agradecemos su amable revisión. Saludos Cordiales,

10/10 Excellent

Craig Emerson, Columbus

Séjour de 5 nuits en août 2022
Réponse de Best regards, Sailrock Management le 7 janv. 2024
Dear Mr. Emerson,Thank you for your review. We hope to welcome you back to Sailrock soon. Happy New Year.

10/10 Excellent

Lara

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was amazing. The service was on point. The beach was perfect.
Séjour de 5 nuits en juin 2022
Réponse de Sailrock Management le 6 juil. 2022
Dear Laura, Thank you for choosing our island paradise! It was a pleasure to host you on Sailrock, South Caicos. We are absolutely delighted to note that you enjoyed your stay and our amazing vistas. Our team remains dedicated to providing excellent service and we hope to welcome you back soon. Warmest regards,

4/10 Médiocre

William Wade, Nashville

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
This property is very secluded. That for the most part is a good thing... but you are pretty much trapped at the resort with few options to get off the property. The resort prices are very VERY expensive. You only have two options for dining and the food is only so, so... Expect to spend 200 for dinner for two. I think they aspire to be a 5-star resort but they just don't have it all figured out. Staff for the most part were very friendly.
Séjour de 5 nuits en juin 2022
Réponse de Sailrock Management le 29 juin 2022
Dear Mr. Wade, Thank you for choosing Sailrock as your vacation destination. Sailrock is indeed located on the beautiful island of South Caicos and offers a tranquil, off island getaway with a vast array of activities and excursions to enhance guests experiences. We do appreciate your feedback and wish to invite you on a call to further discuss your stay as our priority is guest satisfaction. We look forward to connecting with you soon. Best regards,

10/10 Excellent

Nilo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The water flow of the shower outside was very slow, the door locks are quite difficult to get used to, otherwise the property was awesome. Robes and slippers were provided . Coffee and bottled water get replenished daily or when you ask for them.
Séjour de 4 nuits en mai 2022
Réponse de Sailrock Management le 11 juin 2022
Dear Nilo, Thank you for your feedback and for choosing Sailrock, South Caicos as your preferred vacation destination. It was a pleasure for our team to have hosted you. We will certain review your comments on the outside shower and door lock for the Suite you occupied. Thank you for giving us a 5 star rating and we are pleased that you enjoyed our amenities and overall service. We look forward to welcoming you back soon. Warm regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2022
Réponse de Sailrock Management le 12 avr. 2022
Dear Anonymous, Thank you for your review and for choosing Sailrock, South Caicos as your preferred vacation destination. It was a pleasure to host you and we recognize that you had an amazing stay with us. Our entire team hopes to welcome you back to paradise in the new future. Best regards,

10/10 Excellent

Summer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Feels like being on a private Island. We were on an expansive beach alone multiple times during the stay. Beautiful property, stunning views. Staff is accommodating and friendly. We look forward to returning!
Séjour de 4 nuits en avril 2022
Réponse de Sailrock Management le 11 avr. 2022
Greetings from Sailrock, We appreciate you taking the time out to post this review on our tranquil paradise. We are truly happy to note that you enjoyed our expansive mile-long beaches and the amazing vistas here at Sailrock. South Caicos is indeed a beautiful and unique island. It was pleasure to host you and our entire team looks forward to your return in the near future. Thank you for choosing Sailrock. Warmest regards,

4/10 Médiocre

Stephanie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
This property is truly beautiful. I loved my room, the view, the outside area (including the shower!) I spent an entire day by the beach and had the best time. Starfish were plentiful. The hike to and from The beach was great and I loved seeing the wild donkeys. I would like to say that I would return but unfortunately the service in this beautiful property was terrible. It put such a damper on my trip. The food was bad (stale!) the employees kept overcharging me or giving me the wrong check. They have a number you can text to which in theory is great… if they responded or took action. It was also not easy to get to.
Séjour de 4 nuits en février 2022
Réponse de Sailrock Management le 22 févr. 2022
Dear Stephanie, It was a pleasure hosting you on Sailrock, South Caicos. We are delighted to note your comments on the beauty of the property and your Suite. Indeed South Caicos is a special island with amazing vistas from both land and sea which you experienced firsthand having done the boating adventure. We were glad to note that our Food & Beverage Manager met with you to discuss your food preferences and wish to acknowledge your feedback on the service and food, and have shared this with our team. We hope to be able to welcome you again to Sailrock to ensure that you have a truly amazing stay. Best regards,

10/10 Excellent

Marshall Neal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2022
Réponse de Sailrock Management le 29 juin 2022
Dear Neal, Thank you for your choosing our island paradise for your special vacation. We are thrilled to receive your review and look forward to welcoming you back soon. Best regards,

10/10 Excellent

Suzette

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Service and beach were superb
Séjour de 8 nuits en janvier 2022
Réponse de Sailrock Management le 13 janv. 2022
Dear Suzette, We are thrilled to know that you enjoyed your experience especially the beach and our team's great service!! We appreciate you choosing Sailrock Resort for your special holiday and hope to welcome you back soon. Thank you. Best Regards,

10/10 Excellent

Krzysztof Marcin

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We have spent an amazing time there (me, my wife and our 1-year old daughter). I highly recommend it to everyone that wants to take rest in the outstanding Caribbean location.
Séjour de 8 nuits en décembre 2021
Réponse de Sailrock Management le 21 déc. 2021
Dear Mr. Krzysztof, It was indeed a pleasure hosting you and your family on Sailrock Resort. Thank you for choosing our island island paradise for your special holiday and we appreciate your kind review here. Our entire team was delighted to host you and hopes to welcome you back! Happy Holidays to you and your family from the entire Sailrock Team. Warm regards,

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mosquitoes were horrible
The room and resort was super nice, but the mosquitoes ruined it. We weren’t able to walk around or eat dinner at their restaurant because the mosquitoes were so bad. We were recommended to order room service because it was nothing they could do about mosquitoes. They even got into our room and we had to kill them all night.. we cut our stay there short.
Séjour de 5 nuits en octobre 2021
Réponse de Sailrock Management le 9 nov. 2021
Dear Anonymous, We do appreciate your feedback. We hope to invite you back to our tranquil paradise so that you may truly enjoy our island and resort experiences. We wish to invite you to discuss this further with our team as we remain at your service. Best regards,

6/10 Satisfaisant

Ryan

Séjour de 5 nuits en juillet 2021
Réponse de Sailrock Management le 29 juin 2022
Dear Ryan, We were delighted to host you. Thank you for your feedback. Our team remains at your service to review your past stay with us and we hope to welcome you back to Sailrock, South Caicos. Thank you

10/10 Excellent

Christopher

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is amazing. We stayed in Provo (main island) and South Caicos during our stay. We stayed at several 5-star locations and Sail Rock will always hold a special place in my heart. The staff was AMAZING. Some of the friendliest and most attentive people I have met at a hotel, and I've traveled A LOT. People complain about the seaweed, but this is normal now due to climate change and is only there a limited time. This is also on the Atlantic side, the Carribean side is too die for. Shallow, beautiful calm water and some of the best sunset views one can offer. This is a newer resort and will be seeing loads of upgrades, but you can still expect a 5-star experience. The only thing I'd recommend them looking at is the food experience, however, with the knowledge that this is an extremely small island and still very young in terms of development, I was completely satisfied with everything. If you're looking for a beautiful escape, this is the place you MUST go!
Séjour de 3 nuits en août 2021
Réponse de Sailrock Management le 30 sept. 2021
Greetings Christopher, It was a pleasure to host you over your special holiday. Thank you for the amazing review and feedback which we have shared with our entire team. We hope to welcome you back in the near future and remain committed to ensuring a wonderful experience as we consistently work toward exceeding expectations. We wish you all the best.

10/10 Excellent

KENNETH

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hands down, the best vacation we have ever had! Sailrock Resort has ruined all of our future vacations because we don’t think that anything could ever be as fantastic and relaxing. Having access to two different beaches was amazing. Sitting on the wraparound deck at 9C was hypnotic due to the constant Atlantic ocean breeze. I looked down at my watch and saw my resting heart rate was 45, normally it's mid 50's. This place is the antidote to any stress. My wife cried because she was so happy. Every staff member is extremely friendly and helpful; they treat you like you are the only guests on the resort. Well, actually we were - which made this trip even more special. Sailrock is not your typical resort! You need a sense of adventure and an open mind to be able to take in all the beauty this resort has to offer. You most likely won’t have 200 people at the pool and another 200 on the beach on any given day. There will be no speedboat or Jet ski noise; just donkeys, birds, ocean, a great staff and you…their special guest! #noregrets #nostress #noworries #nocares #paradisefound!! Thank you Anthony, Putra, Kubir, Kerra, Yasmine, Kurly, Ashley, Big Mike, Jerome, Nidup, Pema and Yosa (Forgive me if I misspelled anyone’s name or left anyone out). You are all engraved in our hearts and memories forever. We will never forget celebrating our 25th wedding anniversary with you all at your beautiful resort. Lovingly, Kenneth and Kimberly
Séjour de 6 nuits en septembre 2021
Réponse de Sailrock Management le 21 sept. 2021
Greetings Kenneth & Kimberly, We are truly honored to have hosted the two of you over such a momentous occasion. Thank you for choosing Sailrock Resort to celebrate. Our entire team was thrilled to host you and are happy that you truly enjoyed your stay. Thank you for your amazing review and picture perfect snapshot of the Sailrock experience. We hope to welcome you both back very soon!!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Sail rock
Very nice cove. The rooms are on the other side of island and a short complimentary buggy ride takes you to cove. The side where the rooms are have a beach but wasn’t usable as to all the sea grass this time of year (July august) the sea grass stunk so don’t waste the money on a “beach front” this time of year. Food was amazing. Expensive and not much selection but was good. Not many other places to eat other then this resort without a $60 cab ride. This island is remote and not fully developed. So relaxing is the key thing to do. Drinks are expensive but kind of to be expected since it all is imported. Again nice place, nice cove and water, not extream luxury place but was still nice to unwind and enjoy the cove and water.
Séjour de 6 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exquisite. I will absolutely be back
Séjour de 4 nuits en avril 2021
Réponse de Sailrock Management le 2 août 2021
Dear Anonymous, Thank you for the review! Our entire team is delighted to make note that you thoroughly enjoyed your stay and are looking to return. It would be a pleasure to welcome you back to our tranquil paradise. Warmest regards!!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I rented a ridge top villa with an ocean view. We were treated like VIP. Leny was amazing from the first day upon arrival to our departure. My wife and I spent 7 days at Sailrock and did not have to leave for food because the food was amazing. The chefs are definitely top of the line and the meals were delicious. Big Mike and Frances escorted my wife and I, to and from Jerechiam which was a private, secluded beach. Sailrock owns the property which is about 10 minutes from the main campus. Upon arrival they had canoes available for us to use. Harvey and Earl were very accommodating during our times at the cove. The chefs always came out to make sure the meals met our expectations which it certainly did. My wife and also spent time on Long Beach which is the Atlantic Ocean side. We were the only people on the beach. Sailrock did provide chairs and umbrellas. It was so tranquil with a nice windy breeze. We also spent a great deal of time in the pool space in which the dinning area overlooked. Again we were the only ones in the pool which we loved because we wanted a week of quietness. We will definitely be going back to Sailrock. We had a very relaxing and quiet time. All the staff were very accommodating, I wish I could name them all.
Séjour de 7 nuits en juillet 2021
Réponse de Sailrock Management le 29 juin 2022
Dear Anonymous, Thank you for your kind review on our amazing vistas, secluded beaches, food and highlighting the team members who stood out during your stay. We thank you for selecting Sailrock as your preferred vacation destination. We appreciate your detailed mentions and are pleased to see that you truly enjoyed your experience. Your feedback has been shared with the team and we look forward to welcoming you back to paradise soon. Warmest regards,

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en juillet 2021
Réponse de Sailrock Management le 29 juin 2022
Dear Anonymous, We are thrilled to receive your review. Thank you for having chosen Sailrock as your premier vacation destination. We hope to welcome you back. Warmest regards,

2/10 Horrible

Voyageur vérifié

Séjour de 3 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Séjour de 6 nuits en juin 2021
Réponse de Sailrock Management le 29 juin 2022
Dear Anonymous, Thank you for your review. It was a pleasure to host you on Sailrock, South Caicos. We hope to see you again in the near future on paradise. Warm regards,

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en juin 2021
Réponse de Sailrock Management le 29 juin 2022
Dear Anonymous, Thank you for your review. Our entire team appreciates your select of Sailrock as your special vacation destination. We hope you visit us again soon. Best regards,

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Definitely not what was advertised. Most of the staff was rude. Had to call/ask several times for final bill, pool cleaning, housekeeping, and more . Room service was always wrong or missing something ordered. There’s a tax, service fee, facility fee, delivery fee and you still need to tip for food -when you’re basically stranded on an island and that’s the only place you can get food. The puddle jumper only runs twice a day and it may be a tiny plane from the 80s that smell of gasoline…had to sit in the airport for 4 hours because the plane comes at 830a or 430p only. There were bugs everywhere..seems like more than a can of Deet should be given to guess. You also cannot leave anything uncovered or out for even a minute or it will be cover even in bugs. If you like the ocean/beach near Provinciales stay there. You basically get sandy water you can’t walk, swim or see in that you have to be driven to on one side and non-usable beach on the other side. Also the supposed private activities are offer but yet when you try book any of them you’re told to kindly reconsidered every other day via email before your trip -if you book them in advance. The villas are far from private, the staff is always around, there’s a morning bulldozer to greet you each day, you’re sharing the beach with everyone and there’s only a few places to even sit on the “private beachfront” that’s supposed to come with the villas.
Séjour de 7 nuits en juin 2021
Réponse de Sailrock Management le 20 juin 2021
Dear Anonymous, Thank you for your feedback. We have noted your concerns and the same have been shared with the entire team. We are available to review your feedback further. Thank you, Sailrock Management

8/10 Bien

Voyageur vérifié

Séjour de 6 nuits en mai 2021
Réponse de Sailrock Management le 20 juin 2021
Dear Anonymous, Thank you for choosing Sailrock Resort. We look forward to welcoming you back in the near future and wish to express out pleasure in hosting you. Best regards, The entire Sailrock team

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is so accommodating and very friendly! They want to make sure you have a great experience as soon as you arrive. From the airport pickup to the time you step foot into your room they will go above and beyond. Highly recommend, the rooms, view and entire resort is gorgeous!!!
Séjour de 3 nuits en mars 2021
Réponse de Sailrock Management le 31 mai 2021
Dear Anonymous, We are thrilled to have received your feedback on our service and resort. We appreciate your gracious words on our team's commitment to ensuring you had an amazing stay. We will be sure to share this. We hope to welcome you back soon. Best regards, Sailrock Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2021
Réponse de Sailrock Management le 1 juin 2021
Dear Anonymous, Thank you for your review. It was a pleasure to host you!! We are thrilled to note that you chose Sailrock Resort for your special holiday and look to welcome you back soon. Warmest regards,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing resort and well worth every penny!
Séjour de 9 nuits en avril 2021
Réponse de Sailrock Management le 27 avr. 2021
Dear Anonymous, We are thrilled to have hosted you on our tranquil paradise. We wish to thank you for choosing Sailrock and your kind feedback. We hope to welcome you back in the near future. Greetings from our entire team. Warmest regards, Sailrock Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had
Séjour de 4 nuits en avril 2021
Réponse de Sailrock Management le 27 avr. 2021
Dear Anonymous, We are thrilled that you enjoyed your stay and look forward to welcoming you back soon. Many thanks from our entire team for choosing our beautiful resort and tranquil paradise! Warmest regards, Sailrock Management

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and peaceful, lovely views and rooms, excellent food.
Séjour de 4 nuits en mars 2021
Réponse de Sailrock Management le 27 mars 2021
Dear Anonymous, We are so pleased that you enjoyed your stay on our tranquil island paradise. Thank you for the amazing review. We look forward to welcoming you back in the new future. Best regards, Sailrock Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sailrock
Sailrock is an amazing little secluded place. It really doesn’t get more Clearwater than this. However we did feel that the service was lacking. The Atlantic side of the ocean is also not kept clean. Caribbean side is really beautiful! Overall it was a relaxing stay and totally worth it!
Séjour de 4 nuits en mars 2021
Réponse de Sailrock Management le 27 mars 2021
Dear Anonymous, It was a pleasure to host you and we are pleased that you enjoyed your stay on our peaceful paradise. Thank you for the feedback and we hope to welcome you back. Warm regards, Sailrock Management

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2021
Réponse de Sailrock Management le 27 avr. 2021
Dear Anonymous, Thank you for you feedback which we will review with our entire team. We do wish to host you in the future and ensure an amazing experience. Warmest regards, Sailrock Management

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of our all time favorite vacations. Not only was the resort amazing, but the staff was even more amazing. They make you feel so welcome and will do whatever if takes to make everything perfect. The food was also wonderful - every meal! Highly recommend.
Séjour de 5 nuits en mars 2021
Réponse de Management le 23 mars 2021
On behalf of all of us at Sailrock Resort, we thank you for your glowing review of your stay with us. We are honored that we are one of your all time favorites. That statement means the world to us! Please come back and visit us again soon, we look forward to welcoming you and your family back to South Caicos!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, welcoming staff. Accommodations were lovely and the food was delicious! Highly recommend.
Séjour de 4 nuits en février 2021
Réponse de Sailrock Management le 24 févr. 2021
Greetings, We are delighted that you enjoyed your stay and will be sure to comment to the staff that their service was well received. We look forward to welcoming you back in the near future. Thank you for choosing Sailrock South Caicos

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Relaxed, peaceful island property with friendly staff.
Séjour de 2 nuits en février 2021
Réponse de Sailrock Management le 24 févr. 2021
We are thrilled that you enjoyed the tranquility here on our island paradise. Thank you for your kind comment on our staff service. We look forward to welcoming you in the near future. Thank you for choosing us!