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Avis sur Carnmore Hotel Christchurch

4 out of 5
Carnmore Hotel Christchurch
840 Colombo St, Christchurch, Canterbury

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 239 avis sur 364." "
Note des voyageurs de 8 (Bien), d’après 104 avis sur 364." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 364." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 364." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 364." "

9,6/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Guy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The personnel were very nice and caring.
Séjour de 1 nuit en mars 2024
Réponse de Mercy le 28 mars 2024
Kia Ora Guy,Thank you for your feedback and hope to see you again next time.

8/10 Bien

AMANDA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Sid le 26 mai 2024
Thank you.

10/10 Excellent

Robinson

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great place to stay only thing I was worried about was no off street parking 😁my car was ok on street just a bit unsure about it being on road that’s all 😁
Séjour de 1 nuit en mai 2024
Réponse de Mercy Noynay - Receptionist le 25 mai 2024
Hi Robinson,Thank you for your feedback and hope to see you again on your next visit in Christchurch.Car parking is available at the back of the hotel however it's first come first serve basis.

8/10 Bien

Sean

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel. Staff very helpful and friendly. Bar staff very knowledgeable and helpful.
Séjour de 2 nuits en mai 2024
Réponse de Mercy Noynay le 22 mai 2024
Hi Sean,Thank you for your lovely feedback, our team are always there to provide you a memorable services.Hope to see you again on your next visit in Christchurch.

8/10 Bien

simon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Clara Santos - Front Office Manager le 21 mai 2024
Dear Simo, thank you for taking the time to leave your feedback on your recent stay with us! It brings us great joy to know that you enjoyed it. We look forward to seeing you again!

10/10 Excellent

Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, very quiet, great sleep! Restaurant/bar looked great though didn’t go to it did have room service dessert which was delicious. Decent buffet breakfast. Would definitely stay again.
Séjour de 1 nuit en mai 2024
Réponse de Sid le 21 mai 2024
Thank you for your amazing feedback. We enjoyed having you stay with us and looking forward to having you back.

8/10 Bien

Rod

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice design in room. Although a little smallish in bathroom. Dirty dishes left near lift by some other guest and even though advised reception was not moved at all while I was staying at property 18 hours.
Séjour de 1 nuit en mai 2024
Réponse de Mubeen Khan le 11 mai 2024
Dear Sir,Thanks you so much for the feedback. and we are sorry for the dishes whch were not removed. i hope rest all went good. and we will see you again.RegardsMubeen Khan

6/10 Satisfaisant

mari

Les points faibles : Propreté
前の宿泊者のゴミがゴミ箱いっぱいに残っていた。 ベッドに長い髪の毛があった。 この他は問題なく、フロントの対応もとても親切でした。
Séjour de 1 nuit en mai 2024
Réponse de Sid le 10 mai 2024
Thank you for your detailed feedback.We are very sorry you had a poor experience.We will convey your message to our staffs and aim to improve our service.

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel within walking distance of centre. Very clean hotel and welcoming staff. Rooms were small but that wasn't a problem as the beds were comfy and views awesome
Séjour de 1 nuit en mai 2024
Réponse de Tejas le 12 mai 2024
Hi Peter,Thank You for your review. We are happy to see you enjoyed your stay.

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ding Wang - Assistant Front Office Manager le 10 mai 2024
Dear Diane,We are pleased your stay at the Carnmore Hotel Christchurch was enjoyable.We look forward to welcoming you back again!Best regards,Ding WangAssistant Front Office Manager

10/10 Excellent

Yuk Hung

Les points forts : Infrastructures et conditions de l’hébergement
餐廳不錯
Séjour de 3 nuits en avril 2024
Réponse de Siddhartha le 27 avr. 2024
Thank you

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Short walling distance to central. Good restaurant.
Séjour de 1 nuit en avril 2024
Réponse de Siddhartha le 24 avr. 2024
Thank you for your feedback.

10/10 Excellent

Fuko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mercy Noynay - Receptionist le 23 avr. 2024
Hi Fuko,Thank you for your review and hope to see you again.

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff, clean hotel, great location.
Réponse de Mercy Noynay - Receptionist le 22 avr. 2024
Hi adam,Thank you for your feedback and hope to see you again.

10/10 Excellent

Harry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was excellent and property was clean and safe. Rooms were ample with a comfortable bed. Their morning Buffett was tasty and priced correctly. We went to a Thai restaurant down the street for dinner. 10/10 for everything. We ordered the pork belly noodles, spring rolls, and chicken skewers. Go there quickly.
Séjour de 1 nuit en avril 2024
Réponse de Sid le 21 avr. 2024
Thank you for your amazing feedback.We are glad that you enjoyed your stay with us.We hope to see you again stay with us in the near future.

8/10 Bien

james

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024
Réponse de Sid le 21 avr. 2024
Thank you

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable great value and walking distance to all we wanted to do in town
Séjour de 2 nuits en avril 2024
Réponse de Sid le 17 avr. 2024
Hi David,Thank you for your feedback. It was great having you stay with us.Look forward to having you stay with us again.

10/10 Excellent

Cameron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Forgot my headphones and staff were super helpful in locating them and assisting to get them returned.
Séjour de 1 nuit en avril 2024
Réponse de Sid le 17 avr. 2024
Thank you Cameron.We are very appreciated that our staff provided wonderful assistance to your stay.We hope to see you stay with us again sometime in the future.

8/10 Bien

David, Vancouver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location away from town centre but within walking distance ideal. Incident of staff neglect a personal concern and reported to management. Hopefully resolved by internal intervention.
Séjour de 2 nuits en avril 2024
Réponse de Sid le 17 avr. 2024
Thank you David for your honest feedback.We are happy to hear your issues were resolved.Looking forward to having you stay with us again.

8/10 Bien

Sharon, Wellingborough

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed 3 nights, good location for walking into town if you don't mind walking a few blocks. The first room I was given was not ready for occupation, work was being done on the shower with wet towels all over the floor, unpleasant. The friendly receptionist came up and brought me another key. Satisfied with my stay apart from a very bad smell of drains when I used the shower the first time, and the wifi was quite poor, constantly dropping (I was on 4th floor).
Séjour de 3 nuits en avril 2024
Réponse de Sid le 14 avr. 2024
Dear Sharon,Thank you for your honest feedback.We are very sorry that you had a poor experience the first time you checked in. We are glad we were able to accommodate you to another room. We will have our maintenance look into the issues you have mentioned.We look forward to have you stay with us again.

10/10 Excellent

Gail

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff at reception and housekeeping. Housekeeping manager helped with my suitcase to our car. Great location to walk 10 minutes downtown. Food in restaurant looked good but the vegetarian option not to our taste. Highly recommend to anyone staying in Christchurch.
Séjour de 2 nuits en avril 2024
Réponse de Sid le 14 avr. 2024
Hi Gail,Thank you for your amazing feedback.We are glad that you had a wonderful experience with us. We look forward to having you stay with us again.

10/10 Excellent

judith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed here many times, great restaurant, great location, friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Siddhartha le 13 avr. 2024
Thank you for your amazing feedback.We are glad that our service had such a positive impact on your stay and it inspires our staff that their hardwork has paid off.We look forward to seeing you again.

10/10 Excellent

Carmen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checkin was easy, the staff offered early check-in at 9:30am. Room is super clean and new. Available free parking is a good option for CBD and walking distance to amenities.
Séjour de 2 nuits en avril 2024
Réponse de Mercy Noynay - Receptionist le 13 avr. 2024
Kia Ora CarmenThank you for your feedback and see you again nex time.

10/10 Excellent

Joel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good as usual.. Stay just about every work trip to Christchurch.
Séjour de 1 nuit en avril 2024
Réponse de Sid le 11 avr. 2024
Thank you Joel for your feedback. We love having you stay with us and hope to see you have a wonderful experience every time.

8/10 Bien

Mary, Auckland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff need more training as they gave us incorrect information re dining etc. Can not get room service breakfast in the weekend s which was disappointing
Séjour de 3 nuits en mars 2024
Réponse de Mercy le 28 mars 2024
Kia Ora MaryThank you for staying in Carnmore Hotel Christchurch last 15.03.24On behalf of the management, we apologize for the incovenience while staying in Carnmore Hotel Christchurch and we will take a note on your feedback for us to improve the services provided.

6/10 Satisfaisant

anna

Voyage en couple
Les points forts : Personnel et service
Stay was just okay. The breakfast buffet was too expensive for what it was. Not much selection and not enough food to cover people. The room service was a let down. 2 days in a row they left dirty cups/glasses but did everything else ok. Rooms were alot smaller than the photos in booking but reasonably modern. Tv system in room was less than ideal. Could not view any live sport due to the fact they had no sky available. Overall the hotel was ok but probably look to elsewhere next time
Séjour de 3 nuits en mars 2024
Réponse de Ding Wang - Assistant Front Office Manager le 30 mars 2024
Dear Anna,We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.The feedback will be passed on to the relative departments to take further action.We hope to have the opportunity to welcome you back again for a 5 star stay.Best Regards,Ding WangAssistant Front Office Manager

8/10 Bien

Alan

Voyage en groupe
Needed an easy place to stay for my last night in NZ.
Séjour de 1 nuit en mars 2024
Réponse de Ding Wang - Assistant Front Office Manager le 30 mars 2024
Dear Alan,Thank you so much for sharing your experience with us!We are pleased to hear your stay was enjoyable and all areas met your expectations.We look forward to hosting you again next time you are in Christchurch!Best Regards,Ding WangAssistant Front Office Manager

10/10 Excellent

PAUL, Kaiapoi

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was convenient, clean and staff generally very good
Séjour de 1 nuit en mars 2024
Réponse de Mercy le 24 mars 2024
Kia Ora Paul,Thank you for your feedback, hope to see you again.

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Car parking a little tight... overall a nice neat property central to business centre and cafes in town.. well worth the walk to eat out...so many to choose from and the Thai restaurant just 2mins away on Colombo Rd fantastic and great value.. must do
Séjour de 1 nuit en mars 2024
Réponse de Mercy le 17 mars 2024
Hi Paul,Thank you for your feedback and hope to see you again

10/10 Excellent

Paul

Voyage en couple
Very good new hotel, well presented with helpful & friendly staff
Séjour de 2 nuits en mars 2024
Réponse de Ding Wang - Assistant Front Office Manager le 16 mars 2024
Dear Paul,Thank you for your feedback. Your opinion is very valuable for us!It is very special for us to hear that you enjoyed your stay and that our team fulfilled your expectations.We look forward to hosting you again.Best Regards,Ding WangAssistant Front Office Manager

8/10 Bien

Martha

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a nice hotel. Nothing flashy, but clean and quiet.
Séjour de 2 nuits en février 2024
Réponse de Ding Wang - Assistant Front Office Manager le 16 mars 2024
Dear Martha,Thank you for your review, we are pleased your stay was satisfactory.We look forward to hosting you again next time you are in Christchurch!Best Regards,Ding WangAssistant Front Office Manager

10/10 Excellent

Ravi, Manlius

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Newly renovated property. In excellent condition. I liked the room, the lobby and the restaurant/bar. The staff was friendly and helpful for the most part. Easily walkable distance to Cathedral Square. Wish I had been able to stay in a property like this in Queenstown.
Séjour de 4 nuits en mars 2024
Réponse de Ding Wang - Assistant Front Office Manager le 16 mars 2024
Dear Ravi,Thank you so much for leaving your great feedback on your recent stay with us.It was our pleasure having you and it is awesome to read you enjoyed your accommodation and dining experience with usWe hope to see you again soon.Best Regards,Ding WangAssistant Front Office Manager

8/10 Bien

Melissa

Séjour de 1 nuit en mars 2024
Réponse de Ding Wang - Assistant Front Office Manager le 22 mars 2024
Dear Melissa,We are incredibly grateful that you took the time out to leave us a review.We hope to welcome you back again for a 5 star stay.Best Regards,Ding WangAssistant Front Office Manager

8/10 Bien

Szanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and close to everything we needed. Nice bar and restaurant. Staff lovely
Séjour de 2 nuits en février 2024
Réponse de Mercy Noynay le 4 mars 2024
Kia Ora Szanne,Thank you for staying in Carnmore Hotel Chrishchurch and we will be happy to see you again.Best regards

10/10 Excellent

Fiona

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location, clean and complete
Séjour de 1 nuit en février 2024
Réponse de Sid le 1 mars 2024
Thank you for your feedback. We are glad that you enjoyed your stay with us.We hope to see you again in the future.

10/10 Excellent

Lutz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed two times at Carnmore, at the beginning and at the end of our trip. On both occasions staff was very hlpful and friendly, the rooms were very clean and quite spacy and modern. It was quiet though only ten minutes far from the city centre by foot. We would come back and recommend it.
Réponse de Sid le 1 mars 2024
Hi Lutz,Thank you for your feedback.We apreciate your comments and glad that you enjoyed your time with us. We hope to see you again in the future.

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A microwave would have been good. Restaurant too expensive for us to use. The bench top/supplied chair was not easy to sit at for working on computer.
Séjour de 1 nuit en février 2024
Réponse de Mercy Noynay le 4 mars 2024
Kia Ora David,Thank you for your feedback and we will take it as a note for more improvement of our facilities.Best regards,

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Clara Santos - Front Office Manager le 28 févr. 2024
Dear John, thank you so much for rating your recent stay with us with a perfect 10 out of 10. It is fantastic to receive feedback like yours. it was our pleasure having you. We hope to see you again soon!

8/10 Bien

Hannes, Hamburg

Voyage en couple
Les points forts : Équipements
Everythings very good, clean and friendly.
Séjour de 3 nuits en février 2024
Réponse de Clara Santos - Front Office Manager le 28 févr. 2024
Thank you for your feedback, Hannes! It brings us great joy to know that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel great area easy access to center ..small parking lot but on steeet parking ok..highly recommend
Séjour de 1 nuit en février 2024
Réponse de Ding Wang - Assistant Front Office Manager le 27 févr. 2024
Dear Richard,Thank you for taking time in sharing your recent stay experience at Carnmore Hotel Christchurch.We are pleased to hear our location meet your expectations and the stay was satisfactory.We look forward to welcoming you again in the near future!Best Regards,Ding WangAssistant Front Office Manager

10/10 Excellent

JungEun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
만족!
만족스러웠습니다. 다만 성수기 요금일것 같은데 좀 비싸게 묵었지만.. 단체가 안오는 호텔같았어요 너무 조용하고 좋았습니다. 도심 한복판에서 도보15분정도 걸리는데 괜찮았어요!^^
Séjour de 2 nuits en février 2024
Réponse de Clara Santos - Front Office Manager le 27 févr. 2024
Dear JungEun, thank you for taking the time to leave your feedback on your recent stay with us. We appreciate your detailed comments. It brings us great joy to know that you enjoyed your stay with us. We look forward to seeing you again!

8/10 Bien

Bruce

Séjour de 1 nuit en février 2024
Réponse de Ding Wang - Assistant Front Office Manager le 22 mars 2024
Dear Bruce,Thank you so much for taking the time to leave an excellent rating.We look forward to seeing you again soon and we will aim for a 5 star stay.Best Regards,Ding WangAssistant Front Office Manager

10/10 Excellent

Coco, Newport Coast

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is quite small. Staffs are very friendly. The restaurant on the ground level is pretty decent. I loved warm marinated.olives there. Yummy.
Séjour de 2 nuits en février 2024
Réponse de Sid le 23 févr. 2024
Thank you for your feedback.We are glad that you enjoyed your stay.

8/10 Bien

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right at the entrance to New Regent Street , a funky block of small boutiques and cafes. Only a short 2 block walk to a major shopping area.
Séjour de 1 nuit en février 2024
Réponse de Sid le 23 févr. 2024
Thank you for your feedback.We are glad that you enjoyed your stay with us.

10/10 Excellent

Ian

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Christchurch.
Short stay in Christchurch after travelling on the north island. Hotel ideally located ten min walk from city centre on a main arterial road
Séjour de 3 nuits en février 2024
Réponse de Clara Santos - Front Office Manager le 21 févr. 2024
Dear Ian,Thank you very much for taking the time to share your experience with us. It is great to hear that you enjoyed your stay with us. We hope to be able to host you soon! Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Clean modern hotel about 10 minute walk from centre of town. Spacious room - would probably stay here again if in town. Onsite restaurant and bar were good.
Séjour de 1 nuit en février 2024
Réponse de Ding Wang - Assistant Front Office Manager le 16 févr. 2024
Dear Anonymous,Thank you for taking the time to leave your feedback on your recent stay with us.It is great to read your stay was satisfactory and you enjoyed our dining venue the Hoi Polloi Bar & Bistro. We hope to see you again soon!Best Regards,Ding WangAssistant Front Office Manager

10/10 Excellent

Gerry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location for exploring the city
Séjour de 4 nuits en février 2024
Réponse de Sid le 14 févr. 2024
Thank you for your feedback. We are glad that you enjoyed your stay with us.

6/10 Satisfaisant

nomiya

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Clara Santos - Front Office Manager le 15 févr. 2024
Dear Nomiya, thank you for taking the time to leave your feedback on your recent stay with us. I would like to contact you directly and understand a little bit more about your experience with us and how we can improve to make your next stay with us a 5 out 5. It was our pleasure having you and we hope to see you again soon.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convient
Nice hotel with restaurant in facilities. Staff was friendly and helpful. I would recommend staying here.
Séjour de 1 nuit en février 2024
Réponse de Ding Wang - Assistant Front Office Manager le 9 févr. 2024
Dear John,Thank you for the amazing feedback, it was our pleasure having you stay with us.We will ensure this feedback is passed on to the team for the excellent work they have done!We hope to wlecome you back again.Best regards,Ding WangAssistant Front Office Manager

10/10 Excellent

ROSANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente hotel
Excelente estadia. Muito central o hotel, limpo, moderno. Excelente bem decorado. Super recomendo. Confortável
Séjour de 1 nuit en février 2024
Réponse de Ding Wang - Assistant Front Office Manager le 9 févr. 2024
Dear Rosana,Thank you for such amazing feedback! We are pleased that your stay was enjoyable.We look forward to welcoming you back in the near furture.Best regards,Ding WangAssistant Front Office Manager