Avis sur Hampton Inn Chicago-O'Hare International Airport
Hampton Inn Chicago-O'Hare International Airport
3939 N Mannheim Rd, Schiller Park, IL
Avis
9,0
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en groupe
25 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hampton Team le 26 févr. 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. I'll be sure to pass along your compliments to Miranda and the rest of our hard-working staff. We're delighted that we could make your stay comfortable, and we look forward to welcoming you back again soon!
10/10 Excellent
VIVIANE
Voyage en couple
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VIVIANE
Séjour de 1 nuit en janvier 2024
Réponse de Hampton Inn O'Hare Team le 17 janv. 2024
Merci d'avoir pris le temps de partager votre expérience positive ! Nous sommes ravis d'apprendre que notre proximité de l'aéroport O'Hare et des Fashion Outlets, ainsi que la commodité du parking et de la navette aéroport, ont contribué à votre satisfaction. Nous sommes également ravis que vous ayez apprécié notre décoration contemporaine, nos chambres spacieuses et la propreté de notre hôtel. C'est fantastique que vous ayez apprécié le petit-déjeuner complet gratuit. Au plaisir de vous accueillir à nouveau pour un autre excellent séjour à l'avenir !
8/10 Bien
Isabelle
Voyage en famille
6 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Isabelle
Séjour de 1 nuit en janvier 2024
Réponse de Vianney le 8 janv. 2024
Thank you for the great review and we look forward to your next visit.
10/10 Excellent
ERIC
Voyage d’affaires
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ERIC
Séjour de 1 nuit en octobre 2023
Réponse de Hampton Team le 11 nov. 2023
We are pleased to hear this was a 10/10 experience for you and it truly reminds us of why we continue to strive to be the only choice in the Chicago O'Hare area. Thank you for recognizing our efforts. We remain at your service and look forward to your return!
10/10 Excellent
Djanick
Voyage en famille
31 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Djanick
Séjour de 1 nuit en janvier 2022
Réponse de FD. le 31 janv. 2022
Happy Monday and Thanks for the great review! Your satisfaction is our priority and we are excited to hear that we exceeded your expectations. We understand that you have many hotel choices and appreciate your loyalty to the Hilton Family Brand.
Please think of us when planning your next trip to Chicago, we welcome another opportunity to extend our hospitality to you. In our freshly fully renovated rooms, Think of us as your home away from home!
Until then, we look forward to your next visit.
8/10 Bien
Maria, Fort Worth
Voyage en groupe
28 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en mai 2024
Réponse de Hampton Team le 28 mai 2024
Thank you for your kind words! We're thrilled to hear that you found our staff to be nice during your stay. Providing exceptional service with a smile is what we strive for, and we're delighted that our team made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back to soon!
10/10 Excellent
Sarah
Voyage en famille avec de jeunes enfants
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 3 nuits en mai 2024
Réponse de Hampton Team le 28 mai 2024
Thank you immensely for taking the time to share such a glowing review of your recent stay with us! We're overjoyed to learn that your experience was nothing short of exceptional.It's wonderful to hear that you found your room comfortable and clean, and that you enjoyed our pool and hot tub facilities. Maintaining a high standard of cleanliness and comfort for our guests is something we take great pride in.We're especially thrilled to hear that our staff left a positive impression on you. Providing friendly and helpful service is at the core of what we do, and we're delighted that our team was able to enhance your stay.We're also pleased that you enjoyed our breakfast offerings! We strive to provide a delicious and satisfying start to your day.Thank you once again for choosing to stay with us, and for your kind words. We would be absolutely delighted to welcome you back for another great stay in the future.
6/10 Satisfaisant
Sayu
26 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Sayu
Séjour de 1 nuit en mai 2024
Réponse de Hampton Team le 26 mai 2024
We apologize for any inconvenience you experienced during your stay. Ensuring the comfort and safety of our guests is our top priority. We take your feedback seriously and will investigate the issue immediately. Our maintenance team will thoroughly inspect both the air conditioning unit and the window area to identify and rectify the source of the water leakage. Please rest assured that appropriate measures will be taken to prevent recurrence. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
10/10 Excellent
Alaa
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alaa
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 25 mai 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found the Hampton Inn O'Hare to be convenient, close, and clean during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could meet your expectations. Our team works hard to maintain a clean and welcoming environment, and it's fantastic to hear that our efforts were appreciated. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels!
10/10 Excellent
Carl
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carl
Séjour de 3 nuits en mai 2024
Réponse de Hampton Inn O'Hare le 25 mai 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at the Hampton Inn O'Hare. Our team takes great pride in providing exceptional service, and it's wonderful to know that our friendly staff made your experience memorable. Maintaining a clean and comfortable environment for our guests is also a top priority for us, so we're thrilled that you found the hotel to be very clean. Your feedback means the world to us, and we can't wait to welcome you back for another enjoyable stay in the future. Safe travels!
10/10 Excellent
Helen
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helen
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 25 mai 2024
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our front desk staff made such a positive impression on your stay. Providing exceptional service and creating a welcoming atmosphere for our guests is always our priority, and it's wonderful to hear that our team's kindness and helpfulness enhanced your visit. Your kind words mean a lot to us, and we look forward to welcoming you back to the Hampton Inn O'Hare for another fantastic stay in the future! If you need anything at all, don't hesitate to reach out. Safe travels!
10/10 Excellent
Amy
22 mai 2024
Les points forts : Propreté
Amy
Séjour de 1 nuit en mai 2024
Réponse de viviana le 22 mai 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be a convenient and good value option for your airport stopover. We strive to provide our guests with comfortable accommodations and hassle-free stays, and we're glad we could meet your expectations. If your travels bring you back to the area, we'd love to welcome you again for another pleasant stay.
4/10 Médiocre
Ramzi
21 mai 2024
Ramzi
Séjour de 3 nuits en mai 2024
Réponse de Vianney le 23 mai 2024
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you faced with the virtual card and the prolonged duration of your phone call. Your feedback is invaluable in helping us improve our services.We have noted the issue with the 16 exchange fee and are currently reviewing it. Your loyalty means a great deal to us, and we are committed to delivering a better experience moving forward.Please do not hesitate to reach out to us if you have any further concerns or require assistance. We are here to help.Warm regards,
10/10 Excellent
Randy
Voyage en famille
20 mai 2024
Randy
Séjour de 2 nuits en mai 2024
Réponse de Hampton Inn O'Hare le 21 mai 2024
Thank you so much for your kind words, we greatly appreciate it. We hope to see you again soon!
6/10 Satisfaisant
Roberto, Miami
Voyage d’affaires
20 mai 2024
Les points forts : Propreté
Roberto
Séjour de 1 nuit en mai 2024
Réponse de Vianney M le 21 mai 2024
We're sincerely sorry to hear about your experience. While we're thrilled you appreciated the cleanliness of our facilities, we understand the importance of connectivity during your stay. We apologize for any inconvenience caused by our WiFi. We offer complimentary wi-fi to all of our guests as a way to thank our valued guests for their continued support. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to enhance our guest experience. If there's anything else we can assist you with, please don't hesitate to let us know.
10/10 Excellent
Evelin
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evelin
Séjour de 2 nuits en mai 2024
Réponse de Hampton Inn O'Hare le 25 mai 2024
Thank you so much for your glowing review of the Hampton Inn O'Hare! We are thrilled to hear that you had a fantastic experience during your stay with us. Providing top-notch service and a comfortable atmosphere for our guests is always our top priority, and it's incredibly rewarding to know that we hit the mark with you.
8/10 Bien
Heike
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heike
Séjour de 1 nuit en mai 2024
Réponse de viviana le 20 mai 2024
Thank you for your feedback! We're delighted to hear that our hotel provided a comfortable and convenient experience for your pre-departure stay. Ensuring our guests have a seamless transition before their journey is our top priority. We appreciate your recommendation and hope to welcome you back for another restful stay in the future! If there's anything specific you enjoyed or any areas where we could improve, feel free to let us know. Safe travels!
10/10 Excellent
Nijoud
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nijoud
Séjour de 1 nuit en mai 2024
Réponse de viviana le 20 mai 2024
Thank you for taking the time to share your experience! We're thrilled to hear that you found our hotel to be very clean and enjoyed our breakfast offerings. Maintaining a high standard of cleanliness and providing a delicious breakfast are key aspects of our commitment to guest satisfaction. Your positive feedback is greatly appreciated, and we hope to have the pleasure of hosting you again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. Safe travels!
10/10 Excellent
Rahim, Carrollton
Voyage en groupe, Voyage d’affaires
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rahim
Séjour de 1 nuit en mai 2024
Réponse de viviana le 20 mai 2024
Thank you for your glowing review! We're thrilled to hear that you found our property to be excellent. Providing a memorable and enjoyable experience for our guests is always our goal, and we're delighted that we were able to meet your expectations. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific that stood out to you during your visit or any suggestions you have for us to further enhance our property, please feel free to share. We appreciate your feedback and look forward to your next visit!
10/10 Excellent
Andrew
Voyage en famille avec de jeunes enfants, Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 3 nuits en mai 2024
Réponse de viviana le 20 mai 2024
We truly appreciate your kind words regarding our receptionist and staff. Providing exceptional service and professionalism is at the heart of what we do, and we're delighted to hear that our team made a positive impression on you during your stay. Your recognition of their efforts means a lot to us, and we'll be sure to pass along your compliments. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!
10/10 Excellent
Wyatt
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wyatt
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 18 mai 2024
Thank you so much for the kind review, hope to see you again shortly!
10/10 Excellent
Kevin
Voyage en famille avec de jeunes enfants
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 18 mai 2024
We're thrilled to hear that you found our hotel super clean and conveniently close to the airport! Providing a comfortable and hygienic environment for our guests is our top priority, and we're glad it made a positive impact on your stay. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!
10/10 Excellent
Kai
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kai
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 18 mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our hotel conveniently located, quiet, and very clean. Your recommendation means the world to us! We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted to have met your expectations. We look forward to welcoming you back on your next visit!
2/10 Horrible
Bo
Voyage d’affaires
13 mai 2024
Les points forts : Propreté et personnel et service
Bo
Séjour de 1 nuit en mai 2024
Réponse de Vianney le 14 mai 2024
I'm sorry to hear about your experience with the noise disturbance during your recent stay. Your comfort and satisfaction are important, and I apologize for any inconvenience caused by the room assignment.We understand the importance of a good night's sleep, especially during business trips. Your feedback regarding booking through third-party platforms is valuable, and I will make sure to share it with relevant parties for further review and improvement.Your comfort is paramount, and we appreciate your understanding and patience. If there's anything else we can assist you with, please feel free to let us know.
10/10 Excellent
Marilu
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marilu
Séjour de 1 nuit en mai 2024
Réponse de viviana le 13 mai 2024
Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us near ORD. Providing a clean, modern atmosphere with comfortable beds and friendly staff is what we strive for. It's great to know that you enjoyed our complimentary breakfast as well. Your recommendation means a lot to us, and we can't wait to welcome you back for another wonderful stay in the future!
10/10 Excellent
Alice
13 mai 2024
Alice
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 18 mai 2024
Thank you so much for the kind review, hope to see you again shortly!
8/10 Bien
Crystal
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crystal
Séjour de 1 nuit en mai 2024
Réponse de viviana le 12 mai 2024
Thank you for your glowing feedback about our staff! We take great pride in providing exceptional service to our guests, and it's wonderful to hear that our team members made a positive impression on you during your stay. We'll be sure to pass along your kind words to our staff members—it's always encouraging for them to know that their efforts are appreciated. Should your travels bring you back our way, we look forward to welcoming you with the same excellent service you've come to expect. Safe travels!
10/10 Excellent
Amy
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 1 nuit en mai 2024
Réponse de viviana le 12 mai 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our clean, updated rooms met your expectations. Our front desk staff works hard to ensure a smooth check-in process, especially after a long travel day, so we're delighted to hear that they were able to promptly assist you. We hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
10/10 Excellent
Michael
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 11 mai 2024
We're delighted to hear that you found our hotel easily accessible from O'Hare via our shuttles! Providing convenient transportation options for our guests is important to us. We're also thrilled that you enjoyed our great breakfast offerings. We appreciate your feedback and look forward to welcoming you back on your next visit!
10/10 Excellent
Lucas, Proctorville
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucas
Séjour de 3 nuits en avril 2024
Réponse de Hampton Inn O'Hare le 11 mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!
10/10 Excellent
Denise
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise
Séjour de 2 nuits en mai 2024
Réponse de Hampton Inn O'Hare le 11 mai 2024
We're thrilled to hear that you found our workers friendly and your room clean and updated! Providing a welcoming atmosphere and comfortable accommodations are top priorities for us, and we're delighted that you had such a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back again soon!
10/10 Excellent
Anil
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anil
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 10 mai 2024
Thank you for sharing your fantastic experience with us! We're thrilled to hear that you enjoyed our excellent airport shuttle service, polite staff, delicious breakfast, and clean rooms. Providing a perfect stay for our guests is always our goal, and we're delighted to know that we met your expectations. We can't wait to welcome you back when you return to Chicago! Safe travels until then!
10/10 Excellent
Balaji
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Balaji
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn O'Hare le 11 mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!
10/10 Excellent
Jessica
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en mai 2024
Réponse de Hampton Team le 4 mai 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the customer service provided by our team members during both check-in and check-out. It's our goal to ensure that every guest feels welcomed and valued throughout their stay.We're also delighted that you found your room to be clean and comfortable. Providing a relaxing environment is a top priority for us, and we're glad that you were able to unwind and enjoy a good night's sleep in our comfortable beds.We take pride in adding personal touches to enhance our guests' experiences, and we're delighted that you appreciated seeing your name on the big TV. It's the little details that can make all the difference, and we're thrilled that this gesture made your stay with us even more memorable.Thank you again for choosing to stay with us, and we look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.
2/10 Horrible
Yi Ting
3 mai 2024
Yi Ting
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn O'Hare le 25 mai 2024
I'm sorry to hear that your experience at the Hampton Inn O'Hare fell short of your expectations. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our guests. We sincerely apologize for any inconvenience or discomfort you may have encountered during your stay.We would greatly appreciate the opportunity to learn more about your experience so that we can address any issues you encountered and work to make things right. Please don't hesitate to reach out to our management team directly so that we can discuss your concerns and take appropriate action.We strive to provide every guest with a positive and memorable experience, and we regret that we were not able to meet your expectations on this occasion. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.
10/10 Excellent
Lisa
Voyage en famille, Voyage d’affaires
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 2 nuits en avril 2024
Réponse de Guest Service Agent le 3 mai 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your experience with our staff was enjoyable, and your room was clean and comfortable for your stay! We look forward to welcoming you back for another wonderful stay.
10/10 Excellent
Bonnie
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bonnie
Séjour de 1 nuit en avril 2024
10/10 Excellent
Mary Jo
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary Jo
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 3 mai 2024
Dear valued guest, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our breakfast offerings were enjoyable for you. It is also great to know your room was comfortable and clean during your stay! We look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!
10/10 Excellent
Khaled
1 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Khaled
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 1 mai 2024
Khaled, thank you for taking the time to share your positive experience with us! We are thrilled to hear that your stay was comfortable, and our breakfast offerings were enjoyable for you! We look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!
10/10 Excellent
Taneah
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taneah
Séjour de 1 nuit en avril 2024
Réponse de viviana le 30 avr. 2024
Great to hear that your check-in experience was smooth and that our staff left a positive impression! We're delighted that you found everything satisfactory during your stay, even though it was brief. Should you find yourself back in the area, we hope you'll have the opportunity to explore more of what our hotel has to offer. Thank you for choosing us, and we look forward to welcoming you again in the future!
10/10 Excellent
Marzena, Westland
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marzena
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 29 avr. 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with your room, and that our staff at check-in provided quality, friendly service! Your kind words will be shared with our team as encouragement to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay!
10/10 Excellent
Nikita
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikita
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 29 avr. 2024
Dear valued guest, We are thrilled to hear that you were happy to hear that you were happy with your stay, and found your room to be comfortable! We hope to welcome you back soon!
10/10 Excellent
JAMES
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JAMES
Séjour de 3 nuits en avril 2024
Réponse de Guest Service Agent le 1 mai 2024
Dear valued guest, we are thrilled to hear that you were happy to hear that you were happy with your stay! We hope to welcome you back soon!
10/10 Excellent
Simranjit
Voyage en famille avec de jeunes enfants
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simranjit
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 28 avr. 2024
Dear valued guest, thank you for taking the time to review your experience staying with us! We are thrilled to hear you enjoyed your stay, and we hope to welcome you back again soon!
10/10 Excellent
Craig
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 28 avr. 2024
Dear valued guest, we are thrilled to hear you enjoyed your stay! We greatly appreciate you taking the time to provide your feedback. We hope to welcome you back next time your travel plans bring you to the area!
10/10 Excellent
mark
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mark
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn O'Hare le 26 avr. 2024
Thank you for taking the time to leave a review! We're delighted to hear that you found our location convenient and our facilities clean. We strive to provide a welcoming environment for all our guests, and your positive feedback reinforces our commitment to excellence. We look forward to welcoming you back on your next visit!
8/10 Bien
Sheldon
Voyage d’affaires
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheldon
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn O'Hare le 26 avr. 2024
We appreciate you sharing your experience with us. We apologize for any inconvenience you faced regarding the lack of nearby food options and the shuttle service to Terminal 5. Your feedback is invaluable as it helps us identify areas for improvement. Rest assured, we will address these issues to enhance the overall guest experience. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.
10/10 Excellent
Michelle
Voyage en groupe
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 28 avr. 2024
Dear valued guest,We are delighted to hear that you were able to enjoy your stay with us after such a rough airline experience. We are thrilled you were able to enjoy our amenities such as complimentary toothbrushes, razors, etc. Fantastic guest experience is our top priority! We hope you will return for another great stay in the future!
10/10 Excellent
Anish
19 avr. 2024
Anish
Séjour de 3 nuits en avril 2024
Réponse de Hampton Inn O'Hare le 11 mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!
10/10 Excellent
Mukhammadjon
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mukhammadjon
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Agent le 20 avr. 2024
Dear valued guest, thank you for your positive feedback! review your experience staying with us! We hope to welcome you back again soon!