Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage d’affaires
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
10/10 Excellent
ROSE MAY
13 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EXCELLENT HÔTEL DANS TOUT SON ENSEMBLE
ROSE MAY
Séjour de 1 nuit en juillet 2018
Réponse de Raj le 14 août 2018
Thank you for staying with us.
10/10 Excellent
Michel
6 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le raffinement dans la sobriété.
Michel
Réponse de Raj le 8 mai 2018
Thank you for staying with us.
10/10 Excellent
CHRISTOPHE
18 sept. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Welcome Chennai
CHRISTOPHE
8/10 Bien
Voyageur vérifié
9 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Shalabh le 2 avr. 2016
Dear Guest,
Thank you for the rating, we hope to see you back soon
Regards
Shalabh
8/10 Bien
Voyageur vérifié
7 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Shalabh le 2 avr. 2016
Dear Guest,
Thank you for rating
Regards
Shalabh
10/10 Excellent
Rajyasree
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rajyasree
Séjour de 5 nuits en mai 2024
Réponse de Michael Lestourgeon le 22 mai 2024
Dear Ms. Rajyashree,Thank you for your feedback.We will ensure we pass this on especially to the restaurant team, looking forward to welcome you again at the hotel.
10/10 Excellent
Ganapathy
Voyage en famille
22 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ganapathy
Séjour de 7 nuits en janvier 2024
10/10 Excellent
Esther
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Esther
Séjour de 2 nuits en février 2024
10/10 Excellent
PADMINI
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PADMINI
Séjour de 8 nuits en février 2024
10/10 Excellent
watanabe
Voyage d’affaires
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
watanabe
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Robert
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Jaya
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaya
Séjour de 12 nuits en décembre 2023
10/10 Excellent
Jaya
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaya
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Jaya
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaya
Séjour de 3 nuits en janvier 2024
10/10 Excellent
Jaya
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaya
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Satish
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Director
Satish
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Murali
23 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Murali
Séjour de 9 nuits en décembre 2023
2/10 Horrible
Edward
8 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edward
10/10 Excellent
Joseph
4 déc. 2023
Joseph
Séjour de 1 nuit en novembre 2023
Réponse de Nina le 6 déc. 2023
Dear Mr. Joseph,Thank you for your wonderful feedback. We are delighted to hear that you had a 10/10 experience at our hotel. Your satisfaction is our top priority and we are glad that we could meet your expectations. We appreciate your kind words and hope to see you again soon.Warm Regards,Nina – Guest Experience Manager
10/10 Excellent
Vamsi
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vamsi
Séjour de 1 nuit en novembre 2023
Réponse de Nina le 19 déc. 2023
Dear Ramesh Nair,Thank you for your excellent feedback and for choosing to stay with us again. We are delighted to hear that you had a smooth check-in, a courteous and prompt service, and a good buffet spread for both breakfast and dinner. We are glad that you found our rooms clean and cosy, and that your son enjoyed the shower with a bathtub. We are also happy that you liked our rooftop pool and our 24-hour gym.We appreciate your constructive feedback on our room service menu and we will work on improving it. We value your recommendation and your loyalty and we hope to welcome you back soon for another wonderful stay.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Carlos Jose
Voyage d’affaires
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choice
Carlos Jose
Séjour de 3 nuits en novembre 2023
Réponse de Nina le 22 nov. 2023
Dear Mr. Jose,Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your second stay at our hotel and that everything was perfect for you. We appreciate your compliments on our friendly staff, good area, nice and complete gym, and very good swimming pool. We are glad that you will keep coming back to our hotel and we look forward to welcoming you again soon.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Prasad
18 nov. 2023
Prasad
Séjour de 2 nuits en novembre 2023
Réponse de Nina le 20 nov. 2023
Dear Prasad,Thank you for your excellent rating and feedback. We are thrilled to hear that you had a perfect stay at our hotel and that you were happy with everything. Your satisfaction is our top priority and we strive to provide you with the best service and facilities.We hope to welcome you back soon at our hotel and make your next visit even more enjoyable.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Roland
7 nov. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Roland
Séjour de 6 nuits en novembre 2023
Réponse de Nina le 11 nov. 2023
Dear Mr. Roland,Thank you for your feedback and rating. We are thrilled to hear that you had a perfect stay with us, and that you gave us the highest score possible. Your satisfaction is our greatest reward, and we appreciate your support and recognition.We hope to see you again soon at our hotel.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Geetha
5 nov. 2023
Geetha
Séjour de 1 nuit en octobre 2023
Réponse de Nina le 27 nov. 2023
Dear Geetha,Thank you for your perfect rating. We are thrilled to know that you had a wonderful stay at our hotel and that you were satisfied with our services and facilities. We appreciate your kind words and your support. We look forward to welcoming you back soon for another memorable stay.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Alison
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight in Chennai
Alison
Séjour de 1 nuit en novembre 2023
Réponse de Nina le 11 nov. 2023
Dear Ms. Alison,Thank you for your lovely feedback and compliments. We are delighted to hear that you enjoyed your stay with us, and that you appreciated our modern, sophisticated, and well-appointed hotel. We are especially proud of our good bar and great decor, and we are glad that they added to your comfort and enjoyment. We appreciate you taking the time to share your experience with us.We wish you had stayed longer with us, and we hope to see you again soon at our hotel.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Naga Vineela
Voyage en famille
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naga Vineela
Séjour de 1 nuit en octobre 2023
Réponse de Nina le 2 nov. 2023
Dear Naga Vineela,Thank you for your excellent rating on your stay at our hotel. We are overjoyed to hear that you had a 5/5 experience with us, and that you loved our amenities and staff. We value your feedback, and we hope to have you as our guest again soon.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
SungWoo
Voyage d’affaires
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SungWoo
Séjour de 3 nuits en octobre 2023
Réponse de Nina le 2 nov. 2023
Dear Sung Woo,Thank you for your perfect rating on your stay at our hotel. We are thrilled to hear that you had a 10/10 experience with us, and that you enjoyed our facilities and services. We appreciate your feedback, and we hope to see you again soon.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Suman, Sutton
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Suman
Séjour de 1 nuit en août 2023
Réponse de Nina le 25 oct. 2023
Dear Mr. Suman,Wow, what a wonderful review! We are so grateful for your generous feedback and your 5-star rating. We are thrilled to hear that you had an absolutely delightful stay at our hotel. We are happy that you loved our rooms, staff, food, car service, facilities and spa. Anthony and the entire team are very thankful for your appreciation and recognition.We are honored to have you as our guest and we are glad that we could make your trip special. Your recommendation means a lot to us and we hope to see you again soon.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Revati, Novato
Voyage en famille
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Revati
Séjour de 1 nuit en septembre 2023
Réponse de Nina le 20 oct. 2023
Dear Ms. Revati,Thank you for your kind words and for choosing our salon for your special occasion. We are delighted to hear that you had an excellent experience and that you loved your hair. Our stylists are passionate about creating beautiful and personalized looks for our guests, and we are glad that you felt pampered and satisfied. We appreciate that you used the salon at our hotel, which offers a convenient and comfortable service for our guests. We hope to see you again soon for your next hair appointment or stay at our hotel.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Kimiko
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kimiko
Séjour de 3 nuits en septembre 2023
Réponse de Nina le 20 oct. 2023
Dear Ms. Kimiko,Thank you for your wonderful feedback and for giving us a perfect rating of 5/5. We are thrilled to hear that you enjoyed your stay at our hotel and that you found our facilities and services to your liking. Our staff works hard to ensure that our guests have a memorable and comfortable experience, and we are happy that you felt welcomed and well taken care of. We appreciate your loyalty and your recommendation, and we look forward to seeing you again soon.Warm Regards,Nina - Guest Experience Manager
2/10 Horrible
Udo Carsten
21 sept. 2023
Udo Carsten
Séjour de 1 nuit en septembre 2023
Réponse de Nina le 20 oct. 2023
Dear Mr. Carsten,We are very sorry to hear that you had a poor experience at our hotel and that you gave us a low rating of 2/10. We value your feedback and we would like to know what went wrong and how we can improve our service. Please let us know what issues you faced during your stay, such as the cleanliness of the room, the quality of the food, the friendliness of the staff, or any other aspect that did not meet your expectations. We apologize for any inconvenience or discomfort you may have experienced, and we hope you will give us another chance to make it up to you.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
GUI HWA
Voyage d’affaires
11 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GUI HWA
Séjour de 3 nuits en août 2023
Réponse de Nina le 12 sept. 2023
Dear Mr Gui Hwa,Thank you for your excellent feedback on Expedia. We are overjoyed to learn that you had a flawless stay at our hotel and that you awarded us 10/10. Your lovely remarks about our staff, service, and facilities are very much cherished. We are pleased that you found our hotel to be overall clean and well-maintained.We can’t wait to have you back soon and provide you with another wonderful stay. Please don’t hesitate to contact us if you have any questions or requests.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
youngsoo
8 sept. 2023
youngsoo
Séjour de 4 nuits en septembre 2023
Réponse de Nina le 12 sept. 2023
Dear Mr Youngsoo,Thank you for your amazing feedback on Expedia. We are thrilled to know that you had a perfect stay at our hotel and that you gave us 10/10. Your generous compliments about our staff, service, and amenities are very much valued. We are happy that you felt comfortable and pampered with us.We look forward to welcoming you back soon and providing you with another splendid stay. Please feel free to contact us if you have any queries or requests.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Heejong
Voyage d’affaires
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heejong
Séjour de 3 nuits en août 2023
Réponse de Nina le 12 sept. 2023
Dear Mr Heejong,Thank you for your wonderful feedback on Expedia. We are delighted to hear that you enjoyed your stay at our hotel and that you rated us 10/10. Your kind words about our staff, service, and facilities are very much appreciated. We are glad that you had a comfortable and relaxing experience with us.We hope to see you again soon and provide you with another memorable stay. Please do not hesitate to contact us if you have any questions or requests.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Kohulan
27 août 2023
Kohulan
Séjour de 1 nuit en août 2023
Réponse de Nina le 29 août 2023
Dear Mr. Kohulan,Thank you for your wonderful feedback on Expedia. We are delighted to hear that you enjoyed your stay at our hotel and gave us a perfect score of 10/10. Your kind words motivate us to keep up our high standards of service and hospitality. We hope to see you again soon and make your next visit even more memorable.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Sathya
Voyage en couple
16 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sathya
Séjour de 13 nuits en août 2023
Réponse de Nina le 16 août 2023
Dear Sathya,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that you appreciated our service, food, and ambiance. Our staff works hard to make sure that our guests have a comfortable and enjoyable experience, and we are glad that we met your expectations. We hope to see you again soon at our hotel, and we look forward to serving you with the same level of excellence. Thank you for choosing us as your travel partner. Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
watanabe
Voyage d’affaires
4 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
watanabe
Séjour de 4 nuits en juillet 2023
Réponse de Nina le 4 août 2023
Dear Mr. Watanabe,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay at our hotel and that you gave us a perfect rating of 10/10. We appreciate your kind words about our staff, our amenities, and our location. We strive to provide the best service and experience for our guests, and we are glad that we met your expectations. We hope to see you again soon at our hotel, and we look forward to welcoming you back with a warm smile. Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Marimuthu
Voyage d’affaires
31 juil. 2023
Les points forts : Équipements
Marimuthu
Séjour de 4 nuits en juillet 2023
Réponse de Nina le 2 août 2023
Dear Mr. Marimuthu,Thank you for your positive feedback and lovely review! We are thrilled to hear that you had a great stay at our hotel and appreciated our staff’s support, especially the food and beverage section. Our team strives to make your stay comfortable and enjoyable, and we are happy to know that we met your expectations. We are also pleased that you liked our hotel’s amenities and facilities. We value your patronage and look forward to welcoming you back soon!Warm regards,Nina - Guest Experience Manager
10/10 Excellent
Daiki
30 juil. 2023
Daiki
Séjour de 1 nuit en juillet 2023
Réponse de Nina le 31 juil. 2023
Dear Mr. Daiki,Thank you for your wonderful review on Hotels.com. We are overjoyed to hear that you rated our hotel 10/10. That means a lot to us. We are happy that you had a great stay and enjoyed our facilities and services. We appreciate your kind words and your loyalty to our hotel.We value your feedback and we hope to see you again soon. Thank you for choosing our hotel for your accommodation. You are always welcome here.Warm regards,Nina - Guest Experience Manager
10/10 Excellent
Chandran
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chandran
Séjour de 2 nuits en juillet 2023
Réponse de Nina le 24 juil. 2023
Dear Mr Chandran,Thank you for your review and for staying with us. We are glad to hear that you liked our property and that you found it well maintained and top class. We appreciate your compliments and we will share them with our team.We are sorry to hear that you felt that our staff was a bit disorganized in the restaurants. We apologize for any inconvenience or confusion this may have caused you. We value your feedback and we will use it to train our staff and improve our service efficiency and coordination.We hope that you had a great time at our hotel and that you will visit us again soon.Warm regards,Nina - Guest Experience Manager
10/10 Excellent
Sureshkumar
Voyage en famille avec de jeunes enfants
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sureshkumar
Séjour de 1 nuit en juillet 2023
Réponse de Nina le 15 juil. 2023
Dear Mr. Suresh Kumar,We thank you for your kind feedback. We are pleased to hear that you enjoyed our hospitality. We strive to provide the best service to our guests and make them feel at home. We appreciate your patronage and we hope to see you again soon.Warm regards,Nina - Guest Experience Manager
10/10 Excellent
Nitin, San Ramon
Voyage en famille avec de jeunes enfants
10 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nitin
Séjour de 4 nuits en juillet 2023
Réponse de Nina le 10 juil. 2023
Dear Nitin,We appreciate your wonderful feedback! It is a pleasure to know that you had an excellent stay at the Park Hyatt and that you found our property amazing. We are happy that you liked our rooms and their amenities. We are especially glad that Rahul and Moses were outstanding and treated you very nicely. We will share your kind words with them and they will be thrilled to know that they made a positive difference in your stay. We hope to see you again soon!Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Beena, Sewell
Voyage en couple
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beena
Séjour de 5 nuits en juillet 2023
Réponse de Nina le 10 juil. 2023
Dear Beena,We appreciate your wonderful feedback! It is a pleasure to know that you had a special stay at the Park Hyatt and that our staff went above and beyond the call of duty to make your stay as pleasant as possible. We are especially happy that Mr. Jagan, Mr. Madan, Mr. Rahul, Mr. Murugan and the MarketPlace staff provided you with personal attention and exceptional service. We are also glad that you enjoyed the food at the Flying Elephant. We will convey your compliments to them and they will be delighted to hear that they contributed to your satisfaction. We hope to welcome you again soon!Warm Regards,Nina - Guest Experience Manager
6/10 Satisfaisant
Gaurav
Voyage d’affaires
8 juil. 2023
Gaurav
Séjour de 1 nuit en juillet 2023
Réponse de Nina le 10 juil. 2023
Dear Gaurav,We appreciate your feedback and we apologize for the inconvenience you faced during your stay. We are sorry to hear that you were not satisfied with the check-in process, the room condition, the toilet facilities, the noise issue and the swimming pool access. We take your comments seriously and we will work on improving these aspects of our hotel. We hope you will give us another chance to serve you better in the future.Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
DHARANI
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DHARANI
Séjour de 2 nuits en juillet 2023
Réponse de Nina le 10 juil. 2023
Dear Dharani,We appreciate your wonderful feedback! It is a pleasure to know that you had a great stay at our hotel and that you enjoyed our guest service and the room. We are happy that you found the room awesome and clean. We hope to welcome you again soon!Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Beena, Sewell
Voyage en famille
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beena
Séjour de 2 nuits en juillet 2023
Réponse de Nina le 10 juil. 2023
Dear Ms. Beena,We appreciate your wonderful feedback! It is a pleasure to know that you had a very special stay at our hotel and that our staff exceeded your expectations. We are especially happy that Mr. Jagan, Mr. Rahul, Mr. Murugan, Mr. Madan and the restaurant staff provided you with exceptional service. We will convey your compliments to them and they will be delighted to hear that they contributed to your satisfaction. We look forward to welcoming you again soon!Warm Regards,Nina - Guest Experience Manager
10/10 Excellent
Rajabaskar
4 juil. 2023
Rajabaskar
Séjour de 1 nuit en juillet 2023
Réponse de Nina le 10 juil. 2023
Dear Mr. Rajabaskar,We appreciate your perfect rating! It is a pleasure to learn that you had an excellent stay at our hotel and that everything met your expectations. We hope to welcome you again soon!Warm regards,Nina - Guest Experience Manager
10/10 Excellent
Prabhakar
3 juil. 2023
Prabhakar
Séjour de 4 nuits en juin 2023
Réponse de Nina le 24 juil. 2023
Dear Mr Prabhakar,Thank you for your excellent rating and review. We are delighted to know that you had a wonderful stay at our hotel and that you were pleased with our services and facilities. We appreciate your kind words and we look forward to welcoming you back soon.Warm regards,Nina - Guest Experience Manager
10/10 Excellent
Sajeev
Voyage en famille avec de jeunes enfants
19 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sajeev
Séjour de 2 nuits en juin 2023
Réponse de Nina le 20 juin 2023
Dear Guest,We are delighted to receive your 5/5 rating and your wonderful feedback on Expedia. Thank you so much for choosing to stay with us and for sharing your experience with us.We are glad that you and your family had a comfortable and enjoyable stay at our hotel. We appreciate your kind words about our airport pickup, our helpful staff, our food options, and our masala chai. We are happy that you liked our room service and buffet breakfast.We apologize for the confusion regarding the airport drop. We are glad that we were able to arrange a backup Uber drop for you and that you made it on time. We appreciate your understanding and patience.We hope to have the opportunity to welcome you back soon and to offer you an even better stay. Thank you again for your generous feedback and for staying with us.Warm regards,Nina - Guest Experience Manager