Piscine extérieure, chaises longues

Avis sur Novotel Chennai Sipcot

4 out of 5
Novotel Chennai Sipcot
Opp. SIPCOT IT Park Siruseri, Old, Mahabalipuram Road, Near ECR Beach, Chennai, Tamil Nadu

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 39 avis sur 94." "
Note des voyageurs de 8 (Bien), d’après 43 avis sur 94." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 94." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 94." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 94." "

8,8/10

Propreté

8,8/10

Personnel et service

9,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Sébastien

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel mais traitement réservation à revoir
Très bel hôtel avec un très bon buffet. Cependant, j’avais réservé une chambre en hauteur avec vue sur la plage et j’ai ru une chambre au 4eme avec vue sur la route. Changement fait sans me demander mon avis.
Séjour de 2 nuits en février 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de Lav le 8 mai 2019
Dear Guest Greetings from the Novotel Chennai Sipcot. Thank you for your review. We look forward to welcome you back. Thank you! Regards, Lav Bisht Front Office Manager

8/10 Bien

Luc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2018
Réponse de Roopa le 2 oct. 2018
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Regards Roopavathi V Surve Assistant Front Office Manager Novotel Chennai SIPCOT

10/10 Excellent

Jacques-Olivi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Jinesh

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

8/10 Bien

Prafulla

Séjour de 7 nuits en avril 2024

8/10 Bien

Pradeep Kumar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bathroom shower area does not have a fully closable glass panel. It is only half closed and because of the gap the water comes out when taking a shower. The bathroom exhaust mechanism is not working or it needs improvement. Water does not evaporate from the bathroom and creates a musty odor. Room fresheners will not solve this and may affect those who are sensitive to fragrances. Especially request to change the spray used in elevators. Also I have requested a taxi to the airport to be picked up and called in to ensure I was being picked up. Still no taxi was sent over. Communication between the hotel and booking platforms needs to be improved as messages sent over by guests such as me (sent from expedia.com could not be read by the hotel staff). Service staff in the restaurant were welcoming and Beds were great and I was able to sleep well. AC was working but the air circulation or fan speed was poor. Maybe a fan could solve this? The restaurant was spacious and several food options are there. I really liked the restaurant and the food. Tried Breakfast buffet. Room was affordable.
Séjour de 1 nuit en avril 2024
Réponse de Vineesh Kurup le 4 mai 2024
Dear Pradeep Kumar, Thank you for taking the time to share your detailed feedback with us. We apologize for the inconvenience you experienced with the bathroom shower area and exhaust mechanism. Ensuring a comfortable stay for our guests is our priority, and we will look into improving these aspects. Regarding the communication issues with the taxi service and booking platforms, we will review our processes to prevent such occurrences in the future. We appreciate your kind words about our restaurant staff and the comfortable beds. Your feedback on the AC and fan speed is duly noted for our further evaluation. We are delighted to hear that you enjoyed our spacious restaurant and the variety of food options available. We hope to welcome you back for another pleasant stay.Sincerely,Vineesh KurupGeneral Manager

6/10 Satisfaisant

Woei Shin

Voyage d’affaires
Les points forts : Personnel et service
Hygiene is an issue, because the drinking water provided in the room was refilled manually.
Séjour de 3 nuits en avril 2024
Réponse de Vineesh Kurup le 4 mai 2024
Dear Woei Shin, Thank you for your feedback. We apologize for the inconvenience caused. Rest assured, we adhere strictly to our policy of providing sealed drinking water bottles in the rooms. We appreciate your awareness and will investigate this matter further.Sincerely,Vineesh KurupGeneral Manager

10/10 Excellent

Siddharrth

Séjour de 1 nuit en mars 2024
Réponse de Vineesh Kurup le 4 mai 2024
Dear Siddharth,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Excellent

Davide

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buona struttura, soprattutto molto pulita
Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Romould Praveen

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024

10/10 Excellent

Guru

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service right from the check-in process to restaurant service. Ms. Mubin went extra mile for all our requests. We had a pleasant stay.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

NARESH

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff service is good. Room is maintained clean.
Séjour de 3 nuits en novembre 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that.We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

8/10 Bien

Manikanta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good experience
Séjour de 4 nuits en octobre 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Manikanta,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

6/10 Satisfaisant

Srinivas, Lexington

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Smell
Séjour de 1 nuit en juillet 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Srinivas,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect. Apart from the price of beer! I thought London was expensive!
Séjour de 9 nuits en juillet 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Paul,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Excellent

Mr Shailendra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved it. No complaints.
Séjour de 2 nuits en juin 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Shalinder,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Excellent

Chetan

Séjour de 1 nuit en avril 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Chetan,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

6/10 Satisfaisant

SUDHIR

Voyage d’affaires
Les points forts : Propreté et personnel et service
Mediocre
The overall experience was very average, not 5 star for sure.
Séjour de 1 nuit en mars 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Sudhir,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager

8/10 Bien

phillip

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
convenient
its a nice hotel, attentive service, gym and pool not big but nicely arranged. bfast good. generally all well kept.
Séjour de 2 nuits en février 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

8/10 Bien

phillip

Séjour de 2 nuits en février 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Excellent

SHINYA

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Shinya,Thank you very much for your recent visit at Novotel Chennai Sipcot where timeless elegance resides. The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you here soon with an enhanced experience in the overall service.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

8/10 Bien

Diwakar

Séjour de 2 nuits en novembre 2022
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Diwakar,It is overwhelming to receive five star rating, in respect to your stay with us. Your satisfaction really serves as a great motivation to all of us.It was indeed a pleasure for us to be at your service and we look forward to welcoming you back very soon again.Sincerely,Vineesh Kurup General ManagerNovotel Chennai Sipcot

10/10 Excellent

SIBI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service, staff and environment. Appreciate all for providing us grand welcome from day 1. Food was awesome. Recommend to everyone who is looking for best accommodation.
Séjour de 2 nuits en octobre 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Torben

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very recommendable
Very serviceminded and proactive staff. Nice restaurant both for breakfast and dinner.
Séjour de 2 nuits en août 2022

10/10 Excellent

Ajay

Séjour de 1 nuit en juin 2022

10/10 Excellent

Anvi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022

10/10 Excellent

ANAL

Séjour de 2 nuits en mai 2022

10/10 Excellent

Samuel Vijay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Food is phenomenal, we opted for breakfast/Dinner package and I think its worth the cost. The only issue is that we overate and felt bloated.
Séjour de 1 nuit en avril 2022

10/10 Excellent

Balakrishnan, Tirunelveli Dist

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good to stay with family.
Séjour de 1 nuit en mars 2022

8/10 Bien

Harish Kumar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
It was a nice stay during heavy rain. They need to concentrate on thir food.
Séjour de 1 nuit en novembre 2021

2/10 Horrible

Nandhini

Séjour de 1 nuit en octobre 2021

10/10 Excellent

Ganeshwar

Séjour de 2 nuits en juillet 2021

8/10 Bien

Vivekanand

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Great business hotel
Great business hotel, great staff .. food needs a lot of improvement. Have been visiting this hotel for last 3 years .. food quality and taste hasn't changed a bit.
Séjour de 1 nuit en avril 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and well maintained hotel. Very next to Marina mall.
Séjour de 2 nuits en février 2021
Réponse de Hotel Manager le 2 mars 2021
Dear Guest, We truly appreciate you for taking time and writing such a wonderful feedback about us. Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again. Best Regards, Balagi Sing Hotel Manager

10/10 Excellent

Sandeep

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Economical
Okay stay ..
Séjour de 1 nuit en février 2021
Réponse de Hotel Manager le 2 mars 2021
Dear Guest, It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai Sipcot is very proud to read your kind words. We hope to see you again very soon. Best Regards, Balagi Singh Hotel Manager

8/10 Bien

RAJARAMKUMAR

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2021
Réponse de Hotel Manager le 27 janv. 2021
Dear Mr. Rajakumar, Greetings from Novotel Chennai Sipcot! Thank you for taking time to rate us in online. We look forward to welcome you back soon! Warm Regards, Balagi Singh Hotel Manager

10/10 Excellent

Axel, Clausthal

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for business if you have a meeting in the area. But sort of far away from downtown
Séjour de 2 nuits en février 2020
Réponse de Lav Bisht le 6 mars 2020
Dear Guest, It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon. Best Regards, Lav Bisht Front Office Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de lav le 2 déc. 2019
Dear Guest, Thank you for taking time and rating us. We look forward to welcoming you back. Best Regards, Lav Bisht Front Office Manager

10/10 Excellent

Martin Ralph

Les points faibles : Personnel et service
Séjour de 6 nuits en novembre 2019

8/10 Bien

Frances

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2019
Réponse de lav le 25 nov. 2019
Dear Mr. Frances, Thank you for taking time and rating us. We look forward to welcoming you back. Best Regards, Lav Bisht Front Office Manager

8/10 Bien

Sanjay, Houston

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people here were extremely friendly. However they were not able to upgrade me
Séjour de 2 nuits en décembre 2017
Réponse de lav le 25 nov. 2019
Dear Mr. Sanjay, Thank you for taking the time out to review us. At the outset please accept my sincere apologies for not being able to live up to your expectations during your stay with us. I have shared your feedback with our team and I assure you that on your next visit you would be delighted. I look forward to welcoming you back soon at Novotel Chennai Sipcot. Best Regards, Lav Bisht Front Office Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent staff and brilliant location
Séjour de 1 nuit en novembre 2019
Réponse de Lav le 29 nov. 2019
Dear Mr. Frances, We truly appreciate you for taking time and writing such a wonderful feedback about us. Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again. Best Regards, Lav Bisht Front Office Manager

8/10 Bien

Martin

Séjour de 5 nuits en octobre 2019

8/10 Bien

Torben

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2019
Réponse de Lav Bisht le 28 sept. 2019
Dear Mr. Torben, Thank you for taking time and rating us. We look forward to welcoming you back. Best Regards, Lav Bisht Front Office Manager

10/10 Excellent

Anil

Séjour de 3 nuits en septembre 2019

10/10 Excellent

Vinod

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good and comfortable stay good room good bathroom good location
Séjour de 1 nuit en août 2019
Réponse de Lav bisht le 21 août 2019
Dear Vinod, Thank you for taking your time to share your feedback with us. We are happy to know that you enjoyed your stay with us. It is indeed motivating to receive such a positive feedback. We are delighted that we made your stay with Novotel a memorable one. It is indeed encouraging to learn that you have enjoyed the service and facilities of the hotel during your recent visit. I would also like to thank you on recommending us to other travelers. We sincerely appreciate your taking the time to share your experience with us and look forward to welcoming you back on your next trip to Chennai Best Regards, Lav Bisht Front Office Manager

8/10 Bien

Suresh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
As always, great staff, great service . Excellent stay !
Séjour de 3 nuits en juin 2019
Réponse de Lav Bisht le 22 août 2019
Dear Suresh, It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon. Best Regards, Lav Bisht Front Office Manager