Avis sur Novotel Chennai Sipcot
Novotel Chennai Sipcot
Opp. SIPCOT IT Park Siruseri, Old, Mahabalipuram Road, Near ECR Beach, Chennai, Tamil Nadu
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
9,0/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
8/10 Bien
Voyageur vérifié
7 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Lav le 8 mai 2019
Dear Guest
Greetings from the Novotel Chennai Sipcot.
Thank you for your review. We look forward to welcome you back. Thank you!
Regards,
Lav Bisht
Front Office Manager
8/10 Bien
Luc
28 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luc
Séjour de 2 nuits en septembre 2018
Réponse de Roopa le 2 oct. 2018
Dear Guest,
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Regards
Roopavathi V Surve
Assistant Front Office Manager
Novotel Chennai SIPCOT
10/10 Excellent
Jacques-Olivi
8 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jacques-Olivi
8/10 Bien
Voyageur vérifié
18 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Jinesh
27 mai 2024
Les points forts : Propreté et personnel et service
Jinesh
Séjour de 1 nuit en mai 2024
8/10 Bien
Prafulla
4 mai 2024
Prafulla
Séjour de 7 nuits en avril 2024
8/10 Bien
Pradeep Kumar
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pradeep Kumar
Séjour de 1 nuit en avril 2024
Réponse de Vineesh Kurup le 4 mai 2024
Dear Pradeep Kumar, Thank you for taking the time to share your detailed feedback with us. We apologize for the inconvenience you experienced with the bathroom shower area and exhaust mechanism. Ensuring a comfortable stay for our guests is our priority, and we will look into improving these aspects. Regarding the communication issues with the taxi service and booking platforms, we will review our processes to prevent such occurrences in the future. We appreciate your kind words about our restaurant staff and the comfortable beds. Your feedback on the AC and fan speed is duly noted for our further evaluation. We are delighted to hear that you enjoyed our spacious restaurant and the variety of food options available. We hope to welcome you back for another pleasant stay.Sincerely,Vineesh KurupGeneral Manager
6/10 Satisfaisant
Woei Shin
Voyage d’affaires
10 avr. 2024
Les points forts : Personnel et service
Woei Shin
Séjour de 3 nuits en avril 2024
Réponse de Vineesh Kurup le 4 mai 2024
Dear Woei Shin, Thank you for your feedback. We apologize for the inconvenience caused. Rest assured, we adhere strictly to our policy of providing sealed drinking water bottles in the rooms. We appreciate your awareness and will investigate this matter further.Sincerely,Vineesh KurupGeneral Manager
10/10 Excellent
Siddharrth
31 mars 2024
Siddharrth
Séjour de 1 nuit en mars 2024
Réponse de Vineesh Kurup le 4 mai 2024
Dear Siddharth,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Excellent
Davide
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Davide
Séjour de 3 nuits en février 2024
6/10 Satisfaisant
Romould Praveen
9 févr. 2024
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Romould Praveen
Séjour de 1 nuit en février 2024
10/10 Excellent
Guru
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Guru
Séjour de 2 nuits en janvier 2024
10/10 Excellent
NARESH
Voyage en couple
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NARESH
Séjour de 3 nuits en novembre 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that.We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
8/10 Bien
Manikanta
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manikanta
Séjour de 4 nuits en octobre 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Manikanta,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
6/10 Satisfaisant
Srinivas, Lexington
2 août 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Srinivas
Séjour de 1 nuit en juillet 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Srinivas,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager
10/10 Excellent
Paul
1 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 9 nuits en juillet 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Paul,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Excellent
Mr Shailendra
Voyage en famille
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mr Shailendra
Séjour de 2 nuits en juin 2023
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Shalinder,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Excellent
Chetan
20 avr. 2023
Chetan
Séjour de 1 nuit en avril 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Chetan,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
6/10 Satisfaisant
SUDHIR
Voyage d’affaires
24 mars 2023
Les points forts : Propreté et personnel et service
Mediocre
SUDHIR
Séjour de 1 nuit en mars 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Sudhir,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager
8/10 Bien
phillip
Voyage d’affaires
27 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
convenient
phillip
Séjour de 2 nuits en février 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
8/10 Bien
phillip
26 févr. 2023
phillip
Séjour de 2 nuits en février 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Excellent
SHINYA
Voyage d’affaires
19 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SHINYA
Séjour de 1 nuit en février 2023
Réponse de Vineesh Kurup le 11 janv. 2024
Dear Shinya,Thank you very much for your recent visit at Novotel Chennai Sipcot where timeless elegance resides. The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you here soon with an enhanced experience in the overall service.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
8/10 Bien
Diwakar
14 nov. 2022
Diwakar
Séjour de 2 nuits en novembre 2022
Réponse de Vineesh Kurup le 7 janv. 2024
Dear Diwakar,It is overwhelming to receive five star rating, in respect to your stay with us. Your satisfaction really serves as a great motivation to all of us.It was indeed a pleasure for us to be at your service and we look forward to welcoming you back very soon again.Sincerely,Vineesh Kurup General ManagerNovotel Chennai Sipcot
10/10 Excellent
SIBI
Voyage en famille
24 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SIBI
Séjour de 2 nuits en octobre 2022
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
19 sept. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2022
10/10 Excellent
Torben
Voyage d’affaires
24 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very recommendable
Torben
Séjour de 2 nuits en août 2022
10/10 Excellent
Ajay
16 juil. 2022
Ajay
Séjour de 1 nuit en juin 2022
10/10 Excellent
Anvi
7 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anvi
Séjour de 2 nuits en juillet 2022
10/10 Excellent
ANAL
17 mai 2022
ANAL
Séjour de 2 nuits en mai 2022
10/10 Excellent
Samuel Vijay
Voyage en famille
5 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Samuel Vijay
Séjour de 1 nuit en avril 2022
10/10 Excellent
Balakrishnan, Tirunelveli Dist
Voyage en famille avec de jeunes enfants, Voyage en famille
18 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Balakrishnan
Séjour de 1 nuit en mars 2022
8/10 Bien
Harish Kumar
29 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Harish Kumar
Séjour de 1 nuit en novembre 2021
2/10 Horrible
Nandhini
17 oct. 2021
Nandhini
Séjour de 1 nuit en octobre 2021
10/10 Excellent
Ganeshwar
19 juil. 2021
Ganeshwar
Séjour de 2 nuits en juillet 2021
8/10 Bien
Vivekanand
Voyage en groupe
24 avr. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Great business hotel
Vivekanand
Séjour de 1 nuit en avril 2021
8/10 Bien
Voyageur vérifié
Voyage en famille
1 mars 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2021
Réponse de Hotel Manager le 2 mars 2021
Dear Guest,
We truly appreciate you for taking time and writing such a wonderful feedback about us.
Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again.
Best Regards,
Balagi Sing
Hotel Manager
10/10 Excellent
Sandeep
Voyage d’affaires
25 févr. 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Economical
Sandeep
Séjour de 1 nuit en février 2021
Réponse de Hotel Manager le 2 mars 2021
Dear Guest,
It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai Sipcot is very proud to read your kind words. We hope to see you again very soon.
Best Regards,
Balagi Singh
Hotel Manager
8/10 Bien
RAJARAMKUMAR
Voyage en famille
25 janv. 2021
Les points forts : Personnel et service
RAJARAMKUMAR
Séjour de 1 nuit en janvier 2021
Réponse de Hotel Manager le 27 janv. 2021
Dear Mr. Rajakumar,
Greetings from Novotel Chennai Sipcot!
Thank you for taking time to rate us in online. We look forward to welcome you back soon!
Warm Regards,
Balagi Singh
Hotel Manager
10/10 Excellent
Axel, Clausthal
Voyage d’affaires
12 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Axel
Séjour de 2 nuits en février 2020
Réponse de Lav Bisht le 6 mars 2020
Dear Guest,
It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon.
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bien
Voyageur vérifié
1 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de lav le 2 déc. 2019
Dear Guest,
Thank you for taking time and rating us.
We look forward to welcoming you back.
Best Regards,
Lav Bisht
Front Office Manager
10/10 Excellent
Martin Ralph
23 nov. 2019
Les points faibles : Personnel et service
Martin Ralph
Séjour de 6 nuits en novembre 2019
8/10 Bien
Frances
Voyage d’affaires
22 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Frances
Séjour de 3 nuits en novembre 2019
Réponse de lav le 25 nov. 2019
Dear Mr. Frances,
Thank you for taking time and rating us.
We look forward to welcoming you back.
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bien
Sanjay, Houston
Voyage en famille avec de jeunes enfants
18 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sanjay
Séjour de 2 nuits en décembre 2017
Réponse de lav le 25 nov. 2019
Dear Mr. Sanjay,
Thank you for taking the time out to review us.
At the outset please accept my sincere apologies for not being able to live up to your expectations during your stay with us.
I have shared your feedback with our team and I assure you that on your next visit you would be delighted.
I look forward to welcoming you back soon at Novotel Chennai Sipcot.
Best Regards,
Lav Bisht
Front Office Manager
10/10 Excellent
Voyageur vérifié
8 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Lav le 29 nov. 2019
Dear Mr. Frances,
We truly appreciate you for taking time and writing such a wonderful feedback about us.
Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again.
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bien
Martin
17 oct. 2019
Martin
Séjour de 5 nuits en octobre 2019
8/10 Bien
Torben
Voyage d’affaires
19 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Torben
Séjour de 3 nuits en septembre 2019
Réponse de Lav Bisht le 28 sept. 2019
Dear Mr. Torben,
Thank you for taking time and rating us.
We look forward to welcoming you back.
Best Regards,
Lav Bisht
Front Office Manager
10/10 Excellent
Anil
14 sept. 2019
Anil
Séjour de 3 nuits en septembre 2019
10/10 Excellent
Vinod
Voyage en famille, Voyage d’affaires
21 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vinod
Séjour de 1 nuit en août 2019
Réponse de Lav bisht le 21 août 2019
Dear Vinod,
Thank you for taking your time to share your feedback with us. We are happy to know that you enjoyed your stay with us. It is indeed motivating to receive such a positive feedback.
We are delighted that we made your stay with Novotel a memorable one. It is indeed encouraging to learn that you have enjoyed the service and facilities of the hotel during your recent visit. I would also like to thank you on recommending us to other travelers.
We sincerely appreciate your taking the time to share your experience with us and look forward to welcoming you back on your next trip to Chennai
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bien
Suresh
29 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Suresh
Séjour de 3 nuits en juin 2019
Réponse de Lav Bisht le 22 août 2019
Dear Suresh,
It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon.
Best Regards,
Lav Bisht
Front Office Manager