4/10 Médiocre
Jeyaraman
28 sept. 2025
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I stayed at this property expecting at least a decent 3-star experience, but it fell far below expectations:
• Room & Facilities: Tiny room with a subpar shower (only a weak rain shower), poor-quality cupboards, and no locker. Ambiance felt like a 2-star motel at best. The elevator was run-down, and the entire place felt neglected.
• Cleanliness & Smell: Strong lemon-bleach smell everywhere, likely from heavy cleaning chemicals. It was overpowering and unpleasant.
• Air Conditioning Issues: Room AC was outdated; most features were disabled, and the temperature control showed “NA.” Even after room service “fixed” it, the cooling was minimal. Lobby AC wasn’t on at all—even after repeated requests.
• Internet & Technology: Poor Wi-Fi with complicated device limits. Once a device was registered, you couldn’t change it without arguing with the front desk. Very unfriendly policy for business travelers.
• Dining & Pricing: Mediocre restaurant for RS.1200 breakfast. There was a discount for RS. 850.
• Customer Service: Only after a negative review at the front desk did someone acknowledge the problems and mention future renovations—but even with renovations, the quality here doesn’t justify the price.
Overall: This is a 2-star hotel at best. They should be transparent about the actual quality and reduce prices instead of overpromising. I checked out early because it was simply not worth staying.
Jeyaraman
Séjour de 2 nuits en septembre 2025