Avis
8,2
Très bien
8,4/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage d’affaires
4 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en octobre 2021
Réponse de Tarun Seth le 6 nov. 2021
Dear Guest,
Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcome you soon again at the Hyatt Regency Chennai.
Warm Regards
Tarun Seth
General Manager
Hyatt Regency Chennai
8/10 Bien
joakim
Voyage d’affaires
15 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
review
joakim
Séjour de 2 nuits en février 2020
Réponse de Tarun Seth, General Manager, Hyatt Regency Chennai le 24 févr. 2020
Dear Guest,
It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.
Warm Regards
10/10 Excellent
joel
21 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel de qualité très confortable
joel
Dear guest, thank you very much for your great review. It is always very nice to know how our guest´s stay was and how they felt while with us. I hope you can come back anytime soon and enjoy a few more days in our hotel.
Warm Regards,
Parijat Gupta
Public Relations Manager
10/10 Excellent
John
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en mai 2024
Réponse de Ruban Das le 25 mai 2024
"Dear Guest,Thank you for choosing to stay with us, and for taking the time to share your experience here.We're thrilled to learn that your overall stay was enjoyable, and that you found our services and facilities to your satisfaction. Your willingness to share your feedback with fellow travelers is invaluable to us, and we eagerly anticipate the opportunity to welcome you back on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai"
10/10 Excellent
Animesh
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Animesh
Séjour de 3 nuits en mai 2024
Réponse de Ruban Das le 15 mai 2024
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.Your kind words regarding the rooms and hotel services are immensely valued. We’re happy to know that our team member succeeded in making your experience a memorable one.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"
10/10 Excellent
Adityaraj
Voyage en famille avec de jeunes enfants
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adityaraj
Séjour de 1 nuit en mai 2024
Réponse de Ruban Das le 10 mai 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. It is kind of you to mention that you received consistently diligent and friendly service throughout your stay. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. The fact that the greatest highlight of your stay was the service rendered by my team, who desire to make a difference, makes me feel so proud of the team I work with. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."
6/10 Satisfaisant
Jeff, Singapore
Voyage en groupe, Voyage d’affaires
9 mai 2024
Les points forts : Propreté, personnel et service, équipements
Jeff
Séjour de 5 nuits en mai 2024
Réponse de Ruban Das le 9 mai 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Unstable WI-FI connection is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the IT team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest.Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai"
8/10 Bien
Ramachandran
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ramachandran
Séjour de 1 nuit en février 2024
Réponse de Ruban Das le 2 mai 2024
"Dear Guest,Thank you so much for sharing your generous review. We’re glad to note that you had a pleasant dining experience at the hotel and enjoyed the food. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"
10/10 Excellent
Vijitha
19 avr. 2024
Vijitha
Séjour de 3 nuits en avril 2024
Réponse de Ruban Das le 9 mai 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."
6/10 Satisfaisant
Unnikrishnan
12 avr. 2024
Les points forts : Propreté
Unnikrishnan
Séjour de 2 nuits en avril 2024
Réponse de Ruban Das le 13 avr. 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Chedarampattu
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chedarampattu
Séjour de 9 nuits en mars 2024
Réponse de Ruban Das le 29 mars 2024
"Dear Guest,Thank you for sparing your valuable time to share such a wonderful review on your experience with us.We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. All of us at Hyatt Regency Chennai, endeavor to do our best so that all our guest receives friendly and attentive service coupled with genuine warmth and care.We are proud to have an ambassador in you and look forward to welcoming you back."Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
8/10 Bien
Changyi Linus
Voyage d’affaires
14 mars 2024
Les points forts : Propreté, personnel et service, équipements
Changyi Linus
Séjour de 1 nuit en mars 2024
Réponse de Ruban Das le 15 mars 2024
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"
10/10 Excellent
Jyotirmoy
6 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jyotirmoy
Séjour de 1 nuit en mars 2024
Réponse de Ruban Das le 7 mars 2024
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"
10/10 Excellent
Lakshmi
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lakshmi
Séjour de 8 nuits en février 2024
Réponse de Ruban Das le 26 févr. 2024
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Thambirajah
21 févr. 2024
Thambirajah
Séjour de 5 nuits en février 2024
Réponse de Ruban Das le 26 févr. 2024
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban DasGeneral ManagerHyatt Regency Chennai"
2/10 Horrible
Vidyanathan
Voyage d’affaires
11 févr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Vidyanathan
Séjour de 2 nuits en février 2024
Réponse de Ruban Das le 15 févr. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"
8/10 Bien
Raj
7 févr. 2024
Raj
Séjour de 3 nuits en février 2024
Réponse de Ruban Das le 15 févr. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and Please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"
8/10 Bien
Kung chieh
Voyage d’affaires
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kung chieh
Séjour de 4 nuits en janvier 2024
Réponse de Ruban Das le 21 févr. 2024
"Dear Guest, Thank you for choosing to stay with us and for taking the time to share your experience on this platform. Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us. Rude behaviour of the staff is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the entire team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and to welcoming you back soon. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
4/10 Médiocre
SAIPRASAD
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
SAIPRASAD
Séjour de 2 nuits en janvier 2024
Réponse de Ruban Das le 20 févr. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.Our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"
10/10 Excellent
Sasmit
Voyage en famille avec de jeunes enfants
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sasmit
Séjour de 2 nuits en janvier 2024
Réponse de Ruban Das le 26 janv. 2024
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a pleasant stay and enjoyed the services provided by our team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
6/10 Satisfaisant
Nandakumar
23 janv. 2024
Nandakumar
Séjour de 3 nuits en janvier 2024
Réponse de Ruban Das le 24 janv. 2024
Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We request you to please share a detailed feedback with us so that we can look into the situation and have it resolved at the earliest.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Deluxson, Brentwood
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deluxson
Séjour de 7 nuits en janvier 2024
Réponse de Ruban Das le 22 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your feedback regarding your recent stay with us on this esteemed platform. We are thrilled to know you liked the rooms, and service rendered by our thoughtful team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Sunethra
19 janv. 2024
Sunethra
Séjour de 3 nuits en janvier 2024
Réponse de Ruban Das le 22 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
4/10 Médiocre
Niket
19 janv. 2024
Niket
Séjour de 1 nuit en janvier 2024
Réponse de Ruban Das le 15 févr. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"
10/10 Excellent
Pannila
Voyage en famille
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pannila
Séjour de 3 nuits en janvier 2024
Réponse de Ruban Das le 22 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Ancella
18 janv. 2024
Ancella
Séjour de 2 nuits en janvier 2024
Réponse de Ruban Das le 23 janv. 2024
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a wonderful stay at the hotel.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Tanmay
18 janv. 2024
Tanmay
Séjour de 1 nuit en janvier 2024
Réponse de Ruban Das le 19 janv. 2024
Dear Guest,Thank you so much for reviewing your experience with us. We are pleased to learn that you had an enjoyable experience at our hotel.We are proud to have an ambassador in you and look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
8/10 Bien
Subir
Voyage en couple
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Subir
Séjour de 2 nuits en décembre 2023
Réponse de Ruban Das le 15 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at our hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Herbert
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Herbert
Séjour de 1 nuit en janvier 2024
Réponse de Ruban Das le 10 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
8/10 Bien
Natesa, LAGUNA NIGUEL
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natesa
Séjour de 4 nuits en janvier 2024
Réponse de Ruban Das le 10 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Usharany, Naperville
Voyage en couple
9 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Usharany
Séjour de 1 nuit en janvier 2024
Réponse de Ruban Das le 9 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you liked the location and service provided by our thoughtful team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
8/10 Bien
Manjula, Germantown
Voyage en famille
7 janv. 2024
Les points forts : Équipements
Manjula
Séjour de 1 nuit en janvier 2024
Réponse de Ruban Das le 9 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are glad to know you had a pleasant stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Ami
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ami
Séjour de 4 nuits en décembre 2023
Réponse de Ruban Das le 9 janv. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are glad to know you had a pleasant stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
8/10 Bien
Lakshmi
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lakshmi
Séjour de 2 nuits en décembre 2023
Réponse de Ruban Das le 9 janv. 2024
Dear Guest,It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.While we are glad to learn that your overall experience at the hotel was pleasant, we regret to know that certain aspects of your stay were less than satisfactory.I take this opportunity to thank you for extending such kind words towards our the service rendered by our staff members. We consider our people to be our greatest assets and I am elated to know that our team members succeeded in making your stay memorable.My heartfelt apologies for the inconvenience faced by you with the design of the room. The feedback shared by you have been given the seriousness it deserves and my team will stand committed and we will be eager to provide you a much improved service on your next visit to our hotel. I am confident that my team will spare no effort to impress you.My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Luckmi
1 janv. 2024
Luckmi
Séjour de 10 nuits en décembre 2023
Réponse de Ruban Das le 8 janv. 2024
Dear Guest,Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel, and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
8/10 Bien
senthilvel
29 déc. 2023
senthilvel
Séjour de 2 nuits en décembre 2023
Réponse de Ruban Das le 1 janv. 2024
Dear Guest,Thank you for sharing your feedback with us.We are glad to know that you had a good experience at our hotel. My team and I look forward to welcoming you back again soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Subir
Voyage en couple
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Subir
Séjour de 1 nuit en décembre 2023
Réponse de Ruban Das le 27 déc. 2023
Dear Guest,Thank you for your kind review. We are pleased to note that you had a comfortable experience at the hotel and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
8/10 Bien
SHABARI
27 déc. 2023
SHABARI
Séjour de 3 nuits en décembre 2023
Réponse de Ruban Das le 29 déc. 2023
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
8/10 Bien
SHABARI
27 déc. 2023
SHABARI
Séjour de 3 nuits en décembre 2023
Réponse de Ruban Das le 29 déc. 2023
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Anirban
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anirban
Séjour de 2 nuits en décembre 2023
Réponse de Ruban Das le 20 déc. 2023
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a comfortable stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai
10/10 Excellent
Raghuram
18 déc. 2023
Raghuram
Séjour de 5 nuits en décembre 2023
Réponse de Ruban Das le 8 janv. 2024
Dear Guest,Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel, and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Rama
Voyage en famille
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rama
Séjour de 4 nuits en décembre 2023
Réponse de Ruban Das le 20 déc. 2023
Dear Guest,Thank you for sparing your valuable time to share your experience with us.We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guest receives friendly and attentive service coupled with genuine warmth and care.It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai
6/10 Satisfaisant
Prasetha hari
14 déc. 2023
Prasetha hari
Séjour de 2 nuits en décembre 2023
Réponse de Ruban Das le 21 déc. 2023
Dear Guest,Thank you so much for sharing your valuable rating with us. We would like to express our sincere apologies for not having lived up to the signature Hyatt experience during your recent stay with us.All of us at Hyatt Regency, Chennai endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression.Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for.My team and I look forward to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Rani
12 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rani
Séjour de 4 nuits en décembre 2023
Réponse de Ruban Das le 12 déc. 2023
Dear Guest, I would like to thank you for taking the time to share such a wonderful experience regarding your recent stay with us. We are thrilled to know you that you received exceptional service from our team members during the recent cyclone and that you also liked the breakfast. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Santhosh
8 déc. 2023
Santhosh
Séjour de 2 nuits en décembre 2023
Réponse de Ruban Das le 11 déc. 2023
Dear Guest,Thank you for sparing your valuable time to share your review with us.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guest receive friendly and attentive service coupled with genuine warmth and care.It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
8/10 Bien
Martin
13 nov. 2023
Martin
Séjour de 13 nuits en octobre 2023
Réponse de Ruban Das le 15 nov. 2023
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.
10/10 Excellent
Vasanth
10 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vasanth
Séjour de 2 nuits en novembre 2023
Réponse de Ruban Das le 10 nov. 2023
Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.Your kind words regarding our staff members is immensely valued. We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en octobre 2023
Réponse de Ruban Das le 8 nov. 2023
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das, General Manager, Hyatt Regency Chennai..
2/10 Horrible
Edward
Voyage d’affaires
4 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en octobre 2023
Réponse de Ruban Das le 8 nov. 2023
Dear Guest,I would like to thank you for taking the time to share your experience with us.Kindly accept my sincere apologies for the inconvenience faced by you during your recent stay with us. We regret to learn that your experience did not meet your expectation and we fell short in providing you with our prompt service.Your feedback has been noted and taken up with our Managers to review with the team internally. Please be assured the hotel will be taking all the necessary corrective measure to ensure a seamless experience going forward.Once again, my heartfelt apologies, we do hope you will give us the chance to make amends and serve you soon again in the future.My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
10/10 Excellent
Shashikanth
Voyage en famille
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shashikanth
Séjour de 1 nuit en octobre 2023
Réponse de Ruban Das le 2 nov. 2023
Dear Guest,Thank you ever so much for sharing your valuable feedback with us.While we are glad to learn that your overall experience at the hotel was pleasant, we regret to know that certain aspects of your stay was less than satisfactory. I would like to apologise for the inconvience you faced with the in room dining. Please be rest assured that your feedabck has been shared with our F&B team so that we can improve our services better. Kindly accept my sincere apologies for the inconvenience faced by you during your recent stay with us. My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.