Hotel Savera

The Hotel in itself is beautiful and the food is good. The organisation is terrible. I booked a triple, no smoking in a superior category intended to be bigger on the booking Internet site. At the arrival I open the door and the room was stinking of smoke. They nicely change, I should admit, obviously. We could enter in the second room because of the magnetic badge that was not working. And again up and down to the reception. The room was not the executive room that I booked and didn't have the third bed. They tried to explain that there are not different dimensions of room in the hotel which is not consistent with the booking site. I actually bought the more expensive room in order to have more space because we were on three and then I got the same space as for the less expensive room. So why that room costed me more? Going tonthe reataurant I asked them to prepare the third bed during our dinner, which has not been done and just before midnight they arranged the third room. In the morning we realised that there were no towels, shampoos and all that stuff. The housekeeper came with body lotions as if we could use that instead of shampoo. In the end the breakfast, the food is good again. But it took an eternity to get our eggs. That's a pity they have a so bad organisation because the hotel is nice, food is good, the view from the top restaurant is nice and they have a nice swimming pool (but unfortunately I couldn't use). I hope they will try to improve.

Hall un peu bruyant,climatiseur très bruyant,bon service

Service correct au restaurant