Hôtels près du Château de Hailes à Kelso

« Service wasn’t the greatest »

« I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...

« Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation. »

« Parfait! Coquet, propre, douche agréable et un petit balcon pour l’apéro. Le personnel est très accueillant et le dîner était délicieux. Déjeuner dans la chambre, un beau concept mais pour le café c’est pas le Pérou »

« First time i have stopped at this hotel but it will not be the last really pleasant owners and staff lovely big room and on suit bathroom and great breakfast at a nice price. Plus it has it own pub. »

« Pros - friendly check in, great tea tray with fresh milk, spotless room, very cosy and welcoming, lots of parking Cons - if your a light sleeper fridge noise might keep you awake »

« Belle chambre avec vue sur rivière Bel accueil Personnel attentionné Belle diversité pour repas »

« Hotel situé à 5 mn de Melrose. Très bon accueil et restaurant/pub de l'hotel parfait. »

« Ideal location to go walking the staff we're wonderful very friendly and helpful. The menu is a bit sparce but what was available was superb would highly recommend »