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Avis sur Fairfield Inn & Suites by Marriott Charlottesville North

2.5 out of 5
Fairfield Inn & Suites by Marriott Charlottesville North
577 Branchlands Blvd, Charlottesville, VA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 448 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 399 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 1002." "

9,0/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Dominique, Strasbourg, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fairfield Inn Charlottesville
Situé à coté d'un axe routier, à proximité de nombreux restaurants et proche du centre de Charlottesville. Idsal pour une étape de découverte de la région.

10/10 Excellent

Joanna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the sheer curtains in the room. Bright & colorful, very unusual for a chain hotel! I wish there had been access to drinking water in the lobby and at breakfast
Séjour de 2 nuits en mai 2024

10/10 Excellent

Marietta

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Enjoyed my stay. Would only suggest handicap rail be placed in all rooms beside the toilet.
Séjour de 1 nuit en mai 2024
Réponse de Carlton S. le 17 mai 2024
Dear Marietta,Thank you for staying with us. We have shared your comments with our leadership team. We hope to see you again soon.

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed at this property several times and it is always a great place. the hotel is nice and clean with all the modern amenities.
Séjour de 1 nuit en mai 2024
Réponse de Carlton S. le 15 mai 2024
Dear Ronald,Thank you so much for your kind words and for being a loyal guest at our property! We truly appreciate your continued support and feedback. It's fantastic to hear that you consistently enjoy your stays with us and that you find our hotel clean and well-equipped with modern amenities. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted to know that we've been successful in doing so for you. We look forward to welcoming you back for many more memorable stays in the future! If there's anything we can do to enhance your experience even further, please don't hesitate to let us know.

10/10 Excellent

Karen Lynn

Séjour de 1 nuit en avril 2024
Réponse de Carlton S. le 17 mai 2024
Dear Karen Lynn,Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Mary

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The free breakfast is very substantial. Polite staff, clean facility.
Séjour de 1 nuit en avril 2024
Réponse de Carlton S. le 17 avr. 2024
Dear Mary,Thank you for staying with us. We hope to see you again soon.

8/10 Bien

Fayola

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was decent. Staff was excellent. Facilities were standard but comfortable
Séjour de 2 nuits en avril 2024
Réponse de Carlton S. le 8 avr. 2024
Dear Fayola,Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Doris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice area and room.
Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 1 avr. 2024
Dear Doris,Thank you for staying with us. We hope to see you again soon.

6/10 Satisfaisant

Jan

Voyage en couple
Les points forts : Propreté
Clean property
Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 1 avr. 2024
Dear Jan,Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Bridgett

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 1 avr. 2024
Dear Bridgett,Thank you for staying with us. We hope to see you again soon.

8/10 Bien

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The main complaint is the running toilet and then it literally took more than 3 minutes for the toilet tank to fill after flushing and it ran all night. Also, the room was so cold all night even after turning off the unit. Cold air blew all night. We even turned the heat on the next morning and it didn't seem to be working great set at 76 degrees. These things were very annoying. I only stayed one night for a few hours so I didn't complain. I was also put in a handicap room which I did not request and couldn't hang my bag or clothes because they would have been on the floor. I had to hang them from the door hinge. Again, I didn't want to complain. I just think that if a guest didn't request a handicap room they should be reserved or at least ask the guest when checking in if they mind being assigned to a handicap room.
Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 25 mars 2024
Dear Robin,Thank you for sharing your experience. We hope to get a chance to better serve you in the future.

6/10 Satisfaisant

Kevin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The front desk workers were so nice
Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 25 mars 2024
Dear Kevin,Thank you for staying with us. We hope to see you again.

10/10 Excellent

Kenia

Séjour de 1 nuit en février 2024
Réponse de Carlton S. le 25 mars 2024
Dear Kenia,Thank you for staying with us. We hope to see you again soon.

6/10 Satisfaisant

Rebecca

Séjour de 2 nuits en mars 2024
Réponse de Carlton S. le 17 avr. 2024
Dear Rebecca,Thank you for staying with us. We hope to see you again soon.

8/10 Bien

Jill, Newport Beach

Les points forts : Propreté et personnel et service
Room was clean and price was good.
Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 18 mars 2024
Dear Jill,Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 18 mars 2024
Dear John,Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was amazing and rooms were excellent!
Séjour de 1 nuit en mars 2024
Réponse de Jovi le 11 mars 2024
Thank you for your 5/5 review, Donna. We are glad that you enjoyed your stay with us. We hope to host you again in the future!

2/10 Horrible

Living with

Séjour de 1 nuit en mars 2024
Réponse de Carlton S. le 29 mars 2024
Dear Living with,Thank you for staying with us. We hope we get a chance to better serve you in the future.

10/10 Excellent

Tephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Carlton S. le 26 févr. 2024
Dear Tephanie,Thank you for staying with us. We hope to see you again soon!

8/10 Bien

walter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Carlton S. le 21 févr. 2024
Dear Walter,Thank you for staying with us.

10/10 Excellent

Rick

Séjour de 1 nuit en février 2024
Réponse de Carlton S. le 21 mars 2024
Dear Rick,Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Carlton S. le 21 févr. 2024
Thank you for staying with us.

10/10 Excellent

gloria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the property was clean, , had easy parking and convenient
Réponse de Jovi le 2 févr. 2024
We thank you for your 5/5 review, Gloria! We hope to see you again in the future!

10/10 Excellent

Amy

Séjour de 1 nuit en janvier 2024
Réponse de Jovi le 2 févr. 2024
Thank you for the 5/5 review, Amy! We hope to see you again in the future!

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, quiet, roomy, super breakfast, excellent staff.
Séjour de 1 nuit en décembre 2023
Réponse de Jovi le 2 févr. 2024
We thank you for the 5/5 review, Mark! We hope to see you again in the future.

8/10 Bien

Jenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The staff were very welcoming. We dropped our belongings in the room and headed out for dinner. There were a lot of options close by. When we got back we noticed a hot chocolate and tea area. A lovely touch. The room was very clean but the bed was atrocious! It sunk in the middle. We kept falling into each other during the night. It took me 5 minutes of warm up stretching to be able to stand upright the next morning. Also the refrigerator made a weird high pitched noise. I almost unplugged it.
Séjour de 1 nuit en décembre 2023
Réponse de Carlton S. le 21 févr. 2024
Dear Jenny,Thank you for staying with us while visiting Charlottesville. We appreciate the time you took to let us know about the bed in your room. We will pass this along to the appropriate team members to be addressed accordingly. We look forward to seeing you again, should your travels bring you this way.

8/10 Bien

MONICA

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No channel guide for TV available in room. No extra blankets or pillows in the room as most hotels have. AC did not work efficiently.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Joan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Susan G.

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Joseph

Séjour de 2 nuits en novembre 2023

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing. The only reason I didnt give 5 stars was because the bed was pretty uncomfortable. Also, room service came in and took all the dirty towels and didnt leave clean ones so we had no towels left in our room, we had to go downstairs to get some from the front desk. Other than that, hotel is pristine and staff is AMAZING
Séjour de 4 nuits en novembre 2023

2/10 Horrible

Mike

Les points faibles : Infrastructures et conditions de l’hébergement
This was my third stay here and my last. Room was full of roaches
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Benjamin

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Ellis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed here for a 3 day weekend visiting our daughter at UVA. Comfy bed, decent breakfast and coffee was always hot and strong. Will stay here again.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will definitely stay again
Lauren was very welcoming at check in. Our room was clean and the room was quiet. Breakfast was great with plenty of options. Hotel was close to shopping area and soccer fields.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and inviting
The ladies at the front desk were so personable and friendly. I felt as if I definitely ask them for anything. They were very welcoming and inviting. The hotel was clean; breakfast was okay; the room was comfortable and I have a hard time falling asleep in hotels. Overall I would stay again if I need to for short periods.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Zarif

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Cathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and our room was very clean.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Edie

Les points forts : Personnel et service
Overall not up to Marriott Bonvoy status
The mattress was uncomfortable, and the carpets were old and dirty. The room was very small for the price per night. There were a bunch of people grilling out back like they lived there, and homeless people hanging out. Weird. Breakfast was good and people were very nice.
Séjour de 3 nuits en septembre 2023

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Duane

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Austin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

8/10 Bien

Clinton Stewart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Juan, Moneta

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Property was nice, I am try to get extra night and they doble the price from$130 to $245 so I have to move to another hotel
Séjour de 2 nuits en août 2023

10/10 Excellent

Kirsten, Havertown

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

8/10 Bien

Renate, Fairfax

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was fine.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

mary ann

Séjour de 1 nuit en juillet 2023

8/10 Bien

Joyce

Voyage d’affaires
Les points forts : Personnel et service
Staff were friendly and efficient. Lots of clean, good quality linens. Lots of hot water and water pressure was high. There was black mold under the soap holder in the bathroom. The artwork in the room can only be described as dark and suicidal. It was very quiet. Breakfast was excellent. Kind of a up and down experience but overall good enough.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would recommend. Check in person was so kind and thoughtful
Séjour de 1 nuit en juin 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location , great price
Séjour de 1 nuit en mai 2023
Réponse de Mukib Rahman le 22 mai 2023
Thank you John for your feedback and 5 star rating.I'm glad you had great experience and look forward to having you back.Very Best!