Réservez un hôtel avec une piscine à Chapinero

« Disclosure: I never checked in. The property could be lovely — I don't know. This review is about the check-in process and communication with what appears to be a third-party management team. I arrived at 3:30 p.m. for a 4:00 p.m. check-in — a bit early, my fault, but I was happy to wait. Two hours prior, I'd sent my passport and all required documentation. I also included a Bogotá-based friend's passport as a courtesy, since building security seemed strict and they might visit briefly. This...