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Avis sur Ovolo Nishi

4 out of 5
Ovolo Nishi
25 Edinburgh Ave, Canberra, ACT

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 599 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 241 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 92 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1001." "

9,4/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

brendan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Funky hotel in good location. Moody lighting which could be hard for those with not-great eyesight. Bed a bit soft. But overall enjoyable.
Séjour de 1 nuit en mai 2024
Réponse de Nitya le 16 mai 2024
Hey Brendan,Thank you for the glowing review! We're delighted to hear that you found comfort and convenience in every detail of your stay at Ovolo Nishi Canberra.Looking forward to welcoming you again soon.Regards,Nitya

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a great property. Rooms are very comfortable and staff are wonderful. Only suggestions for improvement would be removal of rubbish during the room clean and perhaps better options for those seeking more than vegetarian food (as the onsite restaurant is vegetarian) Will certainly be back
Séjour de 2 nuits en avril 2024
Réponse de Nitya le 10 mai 2024
Hey Thomas,We appreciate your feedback and we are delighted to know you enjoyed our your stay at Ovolo Nishi. Your satisfaction is our top priority, and we look forward to serving you again soon.Many thanks,Nitya

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cosy ambience earthy with lots of wood
Séjour de 1 nuit en avril 2024
Réponse de Nitya le 19 avr. 2024
Hi Peter,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.Regards,Nitya

8/10 Bien

Claire

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love staying here for the quiet rooms and styling. Some elements are getting a little tired and stay seemed a little unsure off themselves at times. Love the free mini bar but missed bubbles on arrival that we've had before.
Séjour de 1 nuit en mars 2024
Réponse de Nitya le 3 avr. 2024
Hi Claire,Thank you for taking a moment to share your experience at Ovolo Nishi. We are so pleased to hear you found hotel and styling to your liking. We look forward to welcoming you back again soon.Regards,Nitya

6/10 Satisfaisant

Natalie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Overall a lovely stay however the walls were quite thin and we could hear the others snoring, loud breathing and children crying right behind our bed.
Séjour de 1 nuit en mars 2024
Réponse de Nitya le 3 avr. 2024
Hi Natalie,We appreciate your taking the time to leave a valuable feedback. We’re delighted to hear that your overall stay was amazing. We’re sorry to hear about the noisy neighbours. Unfortunately, things can sometimes happen that are out of our control however we have 24 hours guest service team who can assist if you require quite room. We look forward to seeing you again soon.Regards,Nitya

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property, location and room was excellent, as was reception staff. Service team in the breakfast restaurant were terrible - not trained, undirected and extremely poor service.
Séjour de 1 nuit en mars 2024
Réponse de Nitya le 3 avr. 2024
Hi Sean,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found hotel, location and room to your liking.We apologize that our breakfast service was below average. Food and Beverage manager has been notified to address this with his team. We look forward to welcoming you back soon.Regards, Nitya

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the design of the public areas and the room design. The bed was very comfortable I enjoyed the choices for the breakfast.
Séjour de 1 nuit en février 2024
Réponse de Nitya le 8 mars 2024
Hi Brian,Thank you so much for taking the time to leave us wonderful feedback. We’re thrilled to hear that we made a good impression on you and you loved the design of room.We hope you’ll visit us again soon.Many thanks,Nitya

6/10 Satisfaisant

Michael

Séjour de 2 nuits en mars 2024
Réponse de Nitya le 25 mars 2024
Hi Michael, Thank you for taking out time to rate your stay at Ovolo Nishi. We look forward to welcoming you back at Ovolo Nishi for a wonderful experience. Regards,Nitya

10/10 Excellent

Emma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed our stay, and special mention to the extremely helpful and fantastic Alix!
Séjour de 2 nuits en février 2024
Réponse de Nitya le 8 avr. 2024
Hi Emma,We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Alix was delighted to hear your feedback.We can’t wait to serve you again soon!Regards,Nitya

10/10 Excellent

Kevin, COCKBURN CENTRAL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Nitya le 18 févr. 2024
Hi Kevin,Thank you so much for taking the time to leave an excellent rating. We look forward to welcoming you back at Ovolo Nishi. Regards,Nitya

10/10 Excellent

Lorraine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Amazing hotel. Comfortable and extremely clean. Friendly staff. Great cocktails
Séjour de 1 nuit en février 2024
Réponse de Dan le 16 févr. 2024
Hi Lorraine,Thank you so much for taking the time to leave such lovely review about us. We really appriciate it.We hope to see you again in the future.

10/10 Excellent

Melinda, MOSMAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nitya le 8 févr. 2024
Hi Melinda,Thanks for sharing your wonderful rating. Regards,Nitya

10/10 Excellent

Raymond

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Nitya le 8 févr. 2024
Hi Raymond,Thanks so much for taking the time to leave us an excellent rating – it's much appreciated!Regards,Nitya

10/10 Excellent

Abraham

Séjour de 1 nuit en janvier 2024
Réponse de Nitya le 1 févr. 2024
Thank you for excellent rating Abraham. We look forward to welcome you back soon.

8/10 Bien

Lanh

Séjour de 4 nuits en janvier 2024
Réponse de Nitya le 1 févr. 2024
Hi Lanh,Thank you for taking out time to rate your stay at Ovolo Nishi. We look forward to welcoming you back soon.Regards,Nitya

10/10 Excellent

Rhonda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel. Great atmosphere.
Séjour de 1 nuit en janvier 2024
Réponse de Nitya le 1 févr. 2024
Hi Rhonda,Thank you for taking a moment to share your wonderful stay experience at Ovolo Nishi. We are so pleased to hear you found {everything to your liking. We look forward to welcoming you back again soon.Regards,Nitya

6/10 Satisfaisant

Mark

Les points forts : Personnel et service
Room was too small for price you pay. Some of the services didn’t work. Problem with t.v and no proper seating in room.
Séjour de 1 nuit en janvier 2024
Réponse de Nitya le 25 janv. 2024
Hi Mark,Thank you for recent review. We regret that we did not deliver our usual standard of service. I would recommend you to book original sun or creative sun room for future. These rooms have lot of space.We hope to see you again in the near future.Regards,Nitya

10/10 Excellent

Dane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Nitya le 25 janv. 2024
Hi Dane,We are so grateful for your wonderful 5-star rating! We look forward to welcoming you back again soon.Many thanks,Nitya

10/10 Excellent

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Nitya le 8 févr. 2024
Hi Lauren,Thanks so much for taking the time to leave us an rating, it's much appreciated!Regards,Nitya

10/10 Excellent

Murray

Séjour de 1 nuit en janvier 2024
Réponse de Nitya le 8 févr. 2024
Hi Murray,Thanks for sharing your excellent five star rating. Regards,Nitya

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bar needs to let everyone know before closing. Last call! We were sitting there and couldn’t order anymore drinks after 10pm.
Séjour de 2 nuits en décembre 2023
Réponse de Rose le 12 janv. 2024
Hi Dan,Thank you for sharing this review, our policy is to call last drinks with customers seated in the bar. Unfortunately, it was overlooked on the night that you were in the bar. I have passed it on to our Food and Beverage team. Our apologies.Kind regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Great service and cool hotel
Great customer service and stylish hotel with amazing bar
Séjour de 2 nuits en janvier 2024
Réponse de Nitya le 11 janv. 2024
Hi,Thank you so much for your incredibly kind words and for awarding us a five-star rating! We look forward to welcoming you back again soon.Many thanks,Nitya

6/10 Satisfaisant

SHAHID

Les points forts : Propreté et personnel et service
Room was average but had a good view. There was a problem with the light switches, the lights could not be turned off. The front desk staff came to our room to resolve the issue but were unable to and no one from maintenance was available. We had planned to sleep early because of a long day ahead of us so it was quite inconvenient to sleep with lights on. However, the reception staff was very helpful, they gave us another room where we moved all our stuff. Lost valuable time that we could have used to rest.
Séjour de 1 nuit en janvier 2024
Réponse de Nitya le 12 janv. 2024
Hi Shahid,Thank you for taking a moment to share your experience at Ovolo Nishi. Our team is so glad to hear that you was finally resolved and you had a great stay. We look forward to seeing you again soon.Kind regards,Nitya

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place
Great location, quiet, loved the lollies at the reception and the welcome plus the birds sounds piping through the hallways
Séjour de 1 nuit en janvier 2024
Réponse de xNitya le 11 janv. 2024
Hi Lisa,Thank you so much for your incredibly great feedback and for awarding us a good rating! We look forward to welcoming you back again soon.Many thanks,Nitya

2/10 Horrible

Ji Hoon

Séjour de 2 nuits en janvier 2024
Réponse de Nitya le 25 janv. 2024
Hi Ji, Thank you for taking out your time to rate the hotel however we would appreciate if you could provide us with details for the low rating. Look forward to hearing from you soon.Kind regards,Nitya

10/10 Excellent

Brett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great ambience and the receptionstaff especially the gentleman on the counter was fantastic, helpful and friendly
Séjour de 1 nuit en décembre 2023
Réponse de Nitya le 5 janv. 2024
Hi Brett,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found guest service team friendly and helpful. We look forward to welcoming you back again soon.Kind regards,

10/10 Excellent

Melanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Nitya le 3 janv. 2024
Hi Melanie,Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!Many thanks,Nitya

10/10 Excellent

Chi-Lieng

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very happy, would stay here again
Séjour de 3 nuits en décembre 2023
Réponse de Nitya le 3 janv. 2024
Hi ChiLieng,Many thanks for the 5-star rating. We wish you many more years of happiness and look forward to seeing you again soon. Regards,Nitya

8/10 Bien

Wen

Séjour de 1 nuit en décembre 2023
Réponse de Nitya le 2 janv. 2024
Hi Wen,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We hope you’ll visit us again soon.Many thanks,Nitya

10/10 Excellent

Rachel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Nitya le 2 janv. 2024
Hi Rachel,Thank you for taking a moment to provide us with an excellent rating. We hope you’ll visit us again soon.Many thanks,Nitya

10/10 Excellent

Bob, Bairnsdale

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
But loud night club music
Séjour de 1 nuit en décembre 2023
Réponse de Nitya le 3 janv. 2024
Hi Bob,Many thanks for the 5-star rating. We hope you’ll visit us again soon.Regards,Nitya

10/10 Excellent

Nujhat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Nitya le 3 janv. 2024
Hi Nujhat,Many thanks for the wonderful 5-star rating. We hope you’ll visit us again soon.Many thanks,Nitya

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Rupak Kattel-Assistant Front Office Manager le 20 déc. 2023
Dear Guest,We sincerely appreciate your wonderful ratings of our hotel and it brings us immense joy to see that you had a pleasant stay with us.We look forward to welcoming you back again in the near future.Best regards,

10/10 Excellent

Nerida

Séjour de 1 nuit en décembre 2023
Réponse de Rupak Kattel-Assistant Front Office Manager le 20 déc. 2023
Hi Nerida,Thanks for taking the time to share your feedback with us and we're glad to see that you enjoyed your stay.Hope to see you soon.Regards,Rupak KattelAssistant Front Office Manager

8/10 Bien

Vicki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location is good, you can park for free out the front if you get up before 6 am and move your car. Great to have the Palace theatre in the building, and walking around the lake is also good.
Séjour de 2 nuits en décembre 2023
Réponse de Rupak Kattel-Assistant Front Office Manager le 20 déc. 2023
Dear Vicki,We sincerely appreciate your wonderful ratings of our hotel and it brings us immense joy to see that you had a pleasant stay with us.We look forward to welcoming you back again in the near future.Regards,

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Nitya le 7 déc. 2023
Hi Andrew,Thank you so much for the 5-star rating!. We look forward to seeing you again soon.Regards,Nitya

10/10 Excellent

Stuart

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility is funky, modern, conveniently located, and the staff were extremely friendly. I'm looking forward to my next stay.
Séjour de 1 nuit en décembre 2023
Réponse de Nitya le 7 déc. 2023
Hi Stuart,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We’re thrilled to hear you found everything to your liking. We look forward to welcoming you back again soon.Regards,Nitya

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Nitya le 7 déc. 2023
Hi Steven,Thank you so much for the 5-star rating!. We look forward to welcoming you back again soon.Regards,Nitya

8/10 Bien

Natascha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stylish, friendly staff, architecture is very interesting.
Séjour de 3 nuits en novembre 2023
Réponse de Rupak Kattel-Assistant Front Office Manager le 20 déc. 2023
Dear Natascha,Thank you so much for your wonderful review and kind words about Ovolo Nishi. We truly appreciate your feedback and are delighted to hear that you had such a positive experience during your stay with us.We take great pride in creating an exceptional atmosphere at Ovolo Nishi, and we are thrilled to hear that you found it to be unlike any other hotel. We aim to provide our guests with a memorable and inspiring experience, and we are glad that we were able to achieve that for you.Thank you once again for your kind words and for choosing Ovolo Nishi. We look forward to welcoming you back in the future and providing you with another exceptional stay.Regards,Rupak KattelAssistant Front Office Manager

10/10 Excellent

Corey

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome cozy stay, cool features and very comfy bed!
Séjour de 2 nuits en novembre 2023
Réponse de Nitya le 7 déc. 2023
Hi CoreyThank you so much for the wonderful 5-star rating!. We are so pleased to hear you found room features and bed to your liking. We look forward to welcoming you back again soon.Regards,Nitya

10/10 Excellent

emma

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything and staff are super friendly. Only negative the lighting is really bad when you need to get ready for the day.
Séjour de 2 nuits en novembre 2023
Réponse de Nitya le 1 déc. 2023
Hi Emma,Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay experience at Ovolo Nishi. Your feedback motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back soon!Regards,Nitya

10/10 Excellent

Vishal, Auckland

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en novembre 2023
Réponse de Nitya le 1 déc. 2023
Hey Vishal,Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay experience at Ovolo Nishi. We look forward to welcoming you back soon!Regards,Nitya

10/10 Excellent

James

Séjour de 1 nuit en novembre 2023
Réponse de Rupak Kattel- Assistant Front Office Manager le 20 déc. 2023
Hi James,Thanks for taking the time to share your feedback with us and we're glad to see that you enjoyed your stay.Hope to see you soon.Regards,Rupak KattelAssistant Front Office Manager

10/10 Excellent

Helen, Stanmore

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the general ambiance, very comfortable and pleasant. Staff were amenable.
Séjour de 1 nuit en novembre 2023
Réponse de Nitya le 23 nov. 2023
Hi Helen, Thank you for your wonderful feedback. We are happy to hear that you enjoyed your stay at Ovolo Nishi and loved the ambiance. We look forward to welcoming you again in the future.Regards,Nitya

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy Traveller
Staying at an Ovolo Hotel is always a great experience and Ovolo Nishi is no exception. Friendly, helpful, smiling staff who made my stay the best. Loved the hotel decor, bar & restaurant and the vibe. I’m looking forward to returning in 5 months.
Interesting artwork and signs that make you smile and feel good.
Beautiful corridors with lovely sounds.
The Original Atrium room is spacious, comfortable and lux.
The lighting in the room is art in itself.
Séjour de 1 nuit en novembre 2023
Réponse de Nitya le 24 nov. 2023
Hi Gary,Thank you for sharing photo's and wonderful review of your recent stay experience. Our team here at Ovolo Nishi is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Regards,Nitya

4/10 Médiocre

Mitchell

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Nitya le 23 nov. 2023
Hi Mitchell,Thank you for taking the time to rate your stay at Ovolo Nishi. We hope more content was provided to this rating for improvement.Regards,Nitya

10/10 Excellent

Jon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
this is an oasis in new Acton just such pleasure to stay here, ultra mod room, nice and quiet but lots of action downstairs and in the precinct i'll be back for sure only downside the shift of Monster to vego only!!!
Séjour de 3 nuits en novembre 2023
Réponse de Nitya le 24 nov. 2023
Hi Jon,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found the hotel to your liking. We look forward to welcoming you back again soon.Regards,Nitya

10/10 Excellent

Gregory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulously quirky!
Séjour de 2 nuits en novembre 2023
Réponse de Nitya le 23 nov. 2023
Hi Gregory,Thank you for taking time out to rate your stay at Ovolo Nishi. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Regards,Nitya

10/10 Excellent

Jesse

Séjour de 1 nuit en novembre 2023
Réponse de Nitya le 23 nov. 2023
Hi Jesse,Thank you for taking time out to rate your stay at Ovolo Nishi. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Regards,Nitya

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel. Very friendly staff. Room was very clean and had everything you needed. The bar and restaurant were great and the location was excellent. Highly recommended
Séjour de 1 nuit en novembre 2023
Réponse de Nitya le 23 nov. 2023
Hi Stephen,Thank you for sharing wonderful review of your recent stay experience. Our team here at Ovolo Nishi is committed to providing high-quality guest service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Regards,Nitya