Thank you for your feedback.We look forward to seeing you for another stay.

Chère Sonia,Je vous remercie sincèrement d'avoir pris le temps de partager vos commentaires, et je tiens à exprimer mes regrets quant au fait que votre séjour n'ait pas été conforme à vos attentes.Je souhaite présenter mes excuses pour les désagréments que vous avez pu ressentir durant votre séjour. Veuillez noter que cette situation ne correspond en aucun cas à nos normes habituelles. En ce qui concerne votre remarque, j'ai enquêté auprès de mon équipe et il s'est avéré que vous aviez réservé trois chambres : deux en demi-pension et une en formule chambre uniquement. Je tiens également à évoquer l'incident survenu lors de votre première soirée, où vous avez refusé de régler des consommations en dehors de votre forfait. Kevin a eu l'occasion de vous rencontrer pour vous expliquer les règles relatives aux deux formules que vous aviez choisies. Comme Kevin vous l'a exposé, il n'est pas possible de transférer un forfait d'une chambre à une autre.Concernant vos autres remarques, je regrette que vous n'ayez pas mentionné les diverses rencontres que vous avez eu avec Kevin au cours de votre séjour. Ces échanges nous auraient permis d'intervenir afin d'améliorer votre expérience à l'hôtel. Vos impressions revêtent une grande importance à nos yeux, car elles nous aident à améliorer continuellement la qualité de nos services.J'espère sincèrement avoir la chance de vous accueillir à nouveau parmi nous à l'avenir. Je tiens à vous assurer que nous mettrons tout en œuvre pour rectifier cette perception.Avec toute ma considération,

Hi Hadrien,Thank you for choosing our resort for your holidays,I am delighted to know you had a wonderful time among us and enjoyed all our facilities offered. Looking forward for another opportunity welcoming you once more for another pleasant moment.Warm regards,

Bonjour Mohamed,Je vous remercie d’avoir pris le temps de partager vos commentaires.Nous sommes ravis de lire que vous ayez eu un magnifique séjour et que nos prestations ont été à la hauteur de vos attentes. Ces quelques lignes signifient beaucoup pour nous et, certes, nous motivent et nous encouragent à être aux petits soins pour nos hôtes.J’ai pris bonne note votre commentaire sur les lumières dans les chambres et ces points seront adressés aux membres concernés pour rectifier les endroits qui nécessitent des améliorations.J’espère avoir le plaisir de vous revoir bientôt à Lagoon Attitude pour un autre séjour inoubliable.Très cordialement

Dear Guest,Greetings from Lagoon Attitude!It was a pleasure having you with us. I thank you for taking the time to rate your stay with us on this forum.We are so happy that your holiday with us was up to your expectations and that the team at the resort made it memorable.All of us on the team look forward to welcoming you back for yet another relaxing and rejuvenating stay with us.Best regards,

Dear Olivier, Thank you for reviewing your stay at Lagoon Attitude. I am glad that you enjoyed your time among us and now you are cherishing these good memories. Hope to see you soon for another wonderful time with us. Kind Regards, Rubens Maureemootoo General Manager

Bonjour Adèle, Je vous remercie pour cet avis sympathique suite à votre séjour à Lagoon Attitude. Nous sommes ravis d’apprendre que vous avez apprécié nos prestations ainsi que l’hospitalité de nos Family Members. J’ai fait part de vos impressions à toute l'équipe car votre retour est un grand encouragement qui ne peut que leur motiver à faire mieux. Nous vous attendons très prochainement pour un autre moment de bonheur. Très cordialement, Rubens Maureemootoo General Manager

Bonjour, Nous sommes ravis d’apprendre que nos prestations ont été à la hauteur de vos attentes et que, désormais, vous gardez des beaux souvenirs de nous. J’ai partagé vos impressions à l’ensemble de nos Family Members. Votre retour est un grand encouragement qui ne peut que nous motiver à faire mieux. Nous vous attendons très prochainement pour un autre moment de bonheur à Lagoon Attitude. Cordialement, Rubens Maureemootoo General Manager

Bonjour, Je vous remercie d’avoir partagé vos impressions suite à votre séjour parmi nous. Votre séjour avec nous semble avoir été parfait, et rien ne pourrait nous faire plus plaisir et à présent vous en gardez un très bon souvenir de nous. Merci pour vos appréciations que j’ai eu la joie de partager avec l’ensemble de nos Family Members. En espérant vous accueillir à Lagoon Attitude très prochainement pour un autre séjour inoubliable. Très cordialement, Rubens Maureemootoo General Manager

Bonjour, Je vous envoie un grand merci pour ce commentaire extrêmement positif ! Nous sommes heureux de lire que vous avez aimé nos prestations ainsi que l’hospitalité de nos Family Members car votre satisfaction reste notre plus grande récompense. J’ai partagé vos impressions à toute l’équipe dont la mission est justement de contribuer à la réussite du séjour de nos hôtes. Au plaisir de vous revoir bientôt pour un autre séjour inoubliable à Lagoon Attitude. Cordialement, Rubens Maureemootoo General Manager

Thank you.We look forward to see you for another stay.

Thank you for your feedback. We will work on points mentioned.We look forward to seeing again,

Thank you for the feedback.We look forward to seeing you for another stay at Lagoon Attitude.

Thank you for your feedback.

Hi Michael,Thank you for sharing such excellent rating of your stay at Lagoon Attitude.Pleasure to read that you had a lovely time at our resort and enjoyed to the maximum all our facilities offered. Your appreciation will surely act as a source of motivation for all the team and please note that your feedback is being taken with care.Hope to see you soon for another pleasant time.Kind regards,Rubens MaureemootooGeneral Manager

Dear Caroline,We extend our gratitude for taking the time to share your experience at Lagoon Attitude. Your positive feedback warms our hearts, and we are delighted to hear that your stay was exceptional. We are especially glad that our facilities, diverse culinary offerings, and our dedicated staff made a positive impression on you. Your enjoyment of our remarkable dining options, spanning breakfast, lunch, and dinner, both from our buffet and à la carte selections, brings us immense joy.We are equally pleased that our eco-friendly initiatives resonated with you. Your kind words have been enthusiastically relayed to our entire team, inspiring them to continue their dedicated efforts.Eagerly, we await the opportunity to host you once more, crafting another unforgettable stay at our resort.Best regards,

Hi Conor,Thank you for sharing your amazing experience at our resort in Mauritius.We are thrilled to read that you appreciated the hotel, the eco-friendly aspect and the dedication of our Family Members. We are committed to consistently providing warm and efficient service to our guests, so your appreciation and acknowledgement are our greatest reward for us to continue the great work.Thank you once again for recommending our resort so nicely to other reviewers. We hope to have the pleasure of welcoming you and your family back in the future for another fantastic vacation.Best regards,

Hi Sofie,Thank you for reviewing your stay with us.It is with great concern that I have read all your comments and I regret that you left our resort without being fully satisfied and would like to extend my sincere apologies for the inconvenience caused. I have shared your review with my entire team and every mentioned point has been taken very seriously and constructively as at our resort, we have always and will always put forward our guest’s experience as our top priority. An updated process has been put in place to avoid such issue in the future.Regarding the food, we do have our 3 restaurants which offer different specialties. Furthermore, our Chefs are always available and more than happy to suggest tailor-made dishes to our guests. Nevertheless, it is really unfortunate you did not mention your feedback during your stay among us. If we would have known, we would have done our best to turn around your experiences into a better one.Hope to have the opportunity to welcome you back again, we would do our utmost to offer you a better experience.Best regards,

Hello,Many thanks for choosing our resort to spend your vacation.We are glad that you had a wonderful time among us. Your satisfaction remains our greatest reward and will surely act as a source of motivation for the team.However I have read your other comments and rest assured necessary actions have been taken to rectify those areas that need improvements.We look forward to welcome you back among us for another pleasant and memorable time.Warm regards,

Hello,Thank you for taking the time to review your stay at Lagoon Attitude.It is always a pleasure to read that our guests are satisfied with the hotel, the service as well as the hospitality of our Family Members. The team is happy to know that you appreciated the peaceful and relaxing atmosphere of the resort and had an amazing time.Hope to see you soon.Best regards,

Dear Benny,Many thanks for sharing such fantastic review following your holiday at Lagoon Attitude.It is always a pleasure to read that you are satisfied with the hotel, the location, the food and the service that we provide at our resorts. I will share your kind appreciation with all our Family Members and thank you once again for sending your best recommendations of our hotel as your satisfaction is our greatest reward.Looking forward to welcome you in a nearest future at our resort for another wonderful holiday.Warm regards,

Hello,Many thanks for sharing such wonderful comments of your stay at Lagoon Attitude.It is a great pleasure to read that despite the rainy days you enjoyed your moment among us. All our Family Members were glad to know that they contributed in making your stay a pleasant and fantastic one.Looking forward to welcome you back again very soon for another amazing moment.Warm regards,

Dear Kurt,Greetings from Lagoon Attitude!It was a pleasure having you with us. I thank you for taking the time to rate your stay with us on this forum.We are so happy that your holiday with us was up to your expectations and that the team at the resort made it memorable.All of us on the team look forward to welcoming you back for yet another relaxing and rejuvenating stay with us.Best regards,

Dear David,Greetings from Lagoon Attitude!I thank you very much for choosing our hotel and for sharing your appreciation for us on this forum.I am pleased to read how every aspect of the hotel has caught your attention to detail and being an eco-friendly hotel, we have been able to make a difference in your holiday from your first experience with us! Each word from you describes Lagoon Attitude to its best level. Thank you for your compliments on the whole Family Members and I have passed on your message.Looking forward to welcome you back to Lagoon Attitude for another experience.Best regards,

Dear Guest,Greetings from Lagoon Attitude!Thank you for choosing us and for sharing your holiday experience. I am happy to view the good rating which only means that you had a lovely stay and enjoyed the hotel facilities. I will share your appreciation with our family members.Looking forward to welcome you back to Lagoon Attitude for another experience.Best regards,

Dear Catharina,Greetings from Lagoon Attitude!Thank you for choosing us and for sharing your holiday experience. I am happy to read that you had a lovely stay and enjoyed the hotel facilities. I will share your appreciation with our family members.Looking forward to welcome you back to Lagoon Attitude for another experience.Best regards,

Hello Alex, Thank you for sending us such positive feedback on your stay! It’s a great encouragement for all of us to keep up the good work. Thank you very much, and hope to welcome you again very soon at Lagoon Attitude. Kind regards,

Dear Henrik Vinther, Thank you for taking some time to rate the Lagoon Attitude. We really appreciate it and hope to welcome you again soon. In the meantime, if you have any recommendations, do not hesitate to reach out to us. We love to have feedback from our guests. 😊 Wishing you a lovely day,

Dear Guest, Thank you for taking some time to rate the Lagoon Attitude. We really appreciate it and hope to welcome you again soon. In the meantime, if you have any recommendations, do not hesitate to reach out to us. We love to have feedback from our guests. 😊 Wishing you a lovely day,

Dear Susanne, Thank you for choosing Lagoon Attitude for your vacation. It’s a pleasure to know that you liked the hotel as well as the dedication of our Family Members. They are happy that they made your stay a pleasant and fantastic one. Thanks once again for recommending us so nicely and looking forward to welcome you back among us for another great stay. Best Regards, Rubens Maureemootoo General Manager

Dear Edson, Thank you for choosing Lagoon Attitude for your vacation in Mauritius. It is a pleasure to know that you enjoyed the peaceful and cozy atmosphere of the hotel. All our Family Members were glad that they made your stay a wonderful and memorable one. We looked forward to welcome you back again for another amazing stay at our resort. Best Regards, Rubens Maureemootoo General Manager

Hello, Thank you for sharing your feedback following your vacation at Lagoon Attitude. I am happy to know that you liked the hotel as well as the hospitality of our Family Members. I took good note your comment regarding service. Rest assured, our team is going through additional training on customer service and necessary actions have been put in place to rectify those areas that need improvements. Looking forward to welcome you once again among us for another pleasant stay. Best Regards, Rubens Maureemootoo General Manager

Hello, Thank you for this wonderful review of your stay at Lagoon Attitude. It is a pleasure to know that you liked the hotel, the food as well as the dedication of our Family Members. Your appreciation is a great motivation for them to keep up the fantastic work. Hope to see you soon for another pleasant time among us. Best Regards, Rubens Maureemootoo General Manager

Dear Samuel, Many thanks for this great review after your stay at Lagoon Attitude. All our Family Members were glad to know that you liked the hotel and enjoyed your time among us. Your appreciation on our eco-actions undertaken at the hotel is a motivation for us to keep up the wonderful work. Hope to see you soon for another pleasant stay. Kind Regards, Rubens Maureemootoo General Manager

Dear Christian, Thank you for this glowing review of your stay at Lagoon Attitude. All our Family were glad to have you over these days and now to read your good impressions. We look forward to welcome you back at our resort for another relaxing and amazing time. Warm Regards, Rubens Maureemootoo General Manager

Hello, Thank you for the sharing the experiences of your stay at Lagoon Attitude. I am glad to read that you liked the hotel as well as the hospitality of our Family Members. However, I regret regarding your comment on the cocktail, rest assured this is not our usual standard. Our team is continuously going through additional training and necessary actions have been put in place to rectify those areas that need improvements. Hope to have the pleasure to welcome you back again for another pleasant time among us. Best Regards, Rubens Maureemootoo General Manager

Dear Michaela, Thank you for sharing such wonderful comments of your stay at Lagoon Attitude. It is a pleasure to know that you had a relaxing and peaceful time among us. I have passed on your kind words to all our Family Members and they are happy they made you holiday a pleasant one. Hope to see you again very soon for another great stay at our resort. Warm Regards, Rubens Maureemootoo General Manager

Dear Natalie, Thank you for choosing Lagoon Attitude for your short escapade. I am glad you liked the hotel as well as the dedication of our Family Members. Many thanks for recommending so nicely the Taba-J, our Mauritian Street Food to other reviewers. I would like to apologize regarding your booking at the Spa, rest assured this is not our usual standard. An update process has been put in place to avoid such issue in the future. Looking forward to welcome you back again for another pleasant stay among us. Kind Regards, Rubens Maureemootoo General Manager

Dear Dawid, Thank you for taking the time to share your feedback following your stay at our resort. I regret that you left our resort without being fully satisfied and would like to extend my sincere apologies for the inconvenience caused. It is with great concern that I have read your comment regarding the non-smoking areas that are not being respected. Like you have witnessed, we do have non-smoking signs everywhere in the hotel where it is prohibited to smoke. Rest assured, , I will reinforce with my team to stress on this point and to politely inform all smokers to respect the non-smoking area. Concerning your comment on the food, our 3 restaurants offer different specialities. However, our Chef will be always happy to suggest tailor-made dishes to our guests and I regret you did not mention your impression during your stay. Hope to have the opportunity to welcome you back again, we would do our utmost to offer you a better experience. Best regards, Rubens Maureemootoo General Manager

Dear Kiriakos, Thank you for sharing the experiences of your stay at Lagoon Attitude. It is a pleasure to know that you appreciated the hotel, the service as well as the hospitality of our Family Members. I have shared your kind words with all the team and they are happy they made your vacation a pleasant and memorable one. We look forward to welcome you soon among us for another wonderful stay. Best Regards, Rubens Maureemootoo General Manage

Hello, Thank you for this glowing review following your stay at Lagoon Attitude. I am glad to read that you liked the hotel as well as the hospitality of our Family Members. I regret to know that you have not been able to get a booking in our A la Carte Restaurant for this I will like to extend my sincere apologies. Hope to have the pleasure to welcome you back for another wonderful stay at our resort. Best Regards, Rubens Maureemootoo General Manager

Dear Harneet, Thank you for this great review of your stay at Lagoon Attitude. It's a pleasure to know that you liked the hotel as well as the dedication of our Family Members. We hope to welcome you back again for another pleasant stay among us. Best Regards, Rubens Maureemootoo General Manager