4/10 Médiocre
Avril
18 juin 2024
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It boggles the mind that this property is listed on Expedia. While the property is charming and the room I was in lovely, every other aspect, the stay was a disappointment.
The hosts are not on the site and most unresponsive. If there is an issue, you are out of luck. It may take hours to get a response from them - assuming they bother to respond at all. During my stay the kettle and microwave in the common area near my room were not working and nothing was done to fix them even though I reported the issue. As a result, I was unable to make myself coffee or tea or any hot beverages on the last day of my stay. The "breakfast" part of the b&b is a joke. It consists of a couple of pieces of stale bread you wouldn't feed to your pet and some old, stale pop tarts and frozen waffles which looked suspiciously like they had been fished out of the garbage. The rooms are not cleaned during your stay and cleaning utensils and products to keep your room clean are not provided. Clean towels are provided at the start of your stay. If you run out of clean towels `(and they dont give you many to start off with), no additional clean towels are provided. I dont even know why the hosts bother. The building and location are charming but the service is egregiously poor to the point where the local tourism authority needs to step in. This place cannot possibly be representative of the hospitality Calgary has to offer.
Avril
Séjour de 2 nuits en juin 2024