Avis
8,6
Excellent
8,4/10
Propreté
8,4/10
Personnel et service
8,6/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
18 août 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en août 2019
Réponse de Chris & Team le 30 août 2019
Dear Gerard,
Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future.
Sincerely,
Chris & Team
10/10 Excellent
thi hy hoa, Paris
30 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
thi hy hoa
6/10 Satisfaisant
DANIEL
13 mars 2016
Les points faibles : Propreté
DANIEL
10/10 Excellent
James
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en mai 2024
Réponse de Chris le 23 mai 2024
Dear James, Thank you for taking the time to write about your experience with us. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Chris and Team
6/10 Satisfaisant
Pradip
14 mai 2024
Les points forts : Propreté et personnel et service
Pradip
Séjour de 4 nuits en mai 2024
Réponse de Chris le 23 mai 2024
Dear Pradip, Thank you for your kind feedback. It is nice to know that you fully enjoyed your break. Chris & Team
8/10 Bien
Stuart Dean
26 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Stuart Dean
Séjour de 5 nuits en avril 2024
Réponse de Chris & Team le 2 mai 2024
Dear Stuart,Thank you for your review.We hope to welcome you back to Mantra Amphora again.
10/10 Excellent
Melanie
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melanie
Séjour de 5 nuits en avril 2024
Réponse de Mantra Amphora Palm Cove le 2 mai 2024
Dear Melanie, Thank you for sharing your experience at Mantra Amphora Palm Cove. We are delighted to hear that you enjoyed our property. It's great to know that you appreciated the nearby restaurants and the safe parking facility. We understand your concern about the dryer and apologize for any inconvenience caused. Your feedback is valuable as it helps us improve our services. We hope to welcome you back for another pleasurable stay. Warm regards, Mantra Amphora Palm Cove
8/10 Bien
RYAN
19 avr. 2024
RYAN
Séjour de 1 nuit en avril 2024
Réponse de Chris le 23 mai 2024
Dear Ryan, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Chris and Team
10/10 Excellent
John
16 avr. 2024
John
Séjour de 1 nuit en avril 2024
Réponse de Chris le 21 avr. 2024
Dear John,Thank you for your recent review.We hope to welcome you back here soon.Kind regards,Chris & Team
10/10 Excellent
James
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en avril 2024
Réponse de Chris le 21 avr. 2024
Dear James,Thank you for your review.We appreciate your feedback.Kind regards,Chris & Team
8/10 Bien
A.
Voyage en couple
14 avr. 2024
A.
Séjour de 3 nuits en avril 2024
Réponse de Chris le 15 avr. 2024
Dear A, Thank you for your recent feedback. We always appreciate constructive comments which help us to maintain and improve our standards We hope to be able to welcome you back again soon. Yours Sincerely, Chris & Team
10/10 Excellent
Caspar
Voyage en famille avec de jeunes enfants, Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caspar
Séjour de 4 nuits en avril 2024
Réponse de Chris le 9 avr. 2024
Dear Caspar, It is great to know that you have fully enjoyed your time away from home. Thank you for your feedback and we hope to welcome you back to Mantra Amphora very soon. Kinds Regards, Chris and Team
6/10 Satisfaisant
Alexandra
28 mars 2024
Les points forts : Propreté, personnel et service, équipements
Alexandra
Séjour de 3 nuits en mars 2024
Réponse de Chris and Team le 1 avr. 2024
Dear Alexandra,Thank you for taking the time to provide feedback on your recent stay. It is very regrettable that you have not come across any of our previous responses to similar comments about the properties lack of lifts or concierge services at the time of booking your accommodation. All facilities and services are detailed on all marketing and website literature for the Amphora complex and readily available to all our guests prior to booking. Again, it is very regrettable that you seemingly have not come across this information and only assumed that access would not be a problem. We sincerely encourage all guests to review individual complexes and make sure they are suitable for their travelling needs. This will prevent any surprises at the destination and guarantee a great start into the well-earned holidays. Whilst the Body Corporate has investigated the options on lifts, it is disappointing to know that even with all the modern technology there are no feasible options to install those now. Mantra Amphora will remain stair access only.I hope we will be welcoming you back to Mantra Amphora in the near future.Sincerely,Chris & Team
10/10 Excellent
Elizabeth
Voyage en couple
13 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 3 nuits en janvier 2024
Réponse de Chris le 17 mars 2024
Thank you for your glowing review! We're thrilled to hear that you loved everything about your stay with us. Your recommendation means the world to us, and we can't wait to welcome you back again in the future!Warm regards,Chris and Team
8/10 Bien
Stewart, BLACK RIVER
Voyage en couple
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stewart
Séjour de 3 nuits en février 2024
Réponse de Mantra Amphora le 23 févr. 2024
Dear Stewart,Thank you so very much for your review. It is pleasing to read that you found our service and facilities to be exceptional. Our team is working hard every day to present a clean and comfortable property for our guests.We could not be happier to receive such great comments from a guest that stayed at Mantra Amphora. It will certainly serve as an encouragement to all staff to read your feedbackWe hope to welcome you back again soon.Yours sincerely,Chris & Team
8/10 Bien
Kerrilyn
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kerrilyn
Séjour de 1 nuit en février 2024
Réponse de Mantra Amphora le 23 févr. 2024
Dear Kerrilyn ,Thank you for taking the time and writing about your recent experience at Mantra Amphora.It was great to read about your experience in Palm Cove and knowing that you have enjoyed it to the fullest.We are looking forward to welcoming back next time you are in region.Kind regards,Chris & Team
10/10 Excellent
Stacy
Voyage en famille
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stacy
Séjour de 1 nuit en février 2024
Réponse de Mantra Amphora le 23 févr. 2024
Dear Stacy,Thank you so very much for your review. It is pleasing to read that you found our service and facilities to be exceptional. Our team works hard every day to provide exceptional service as well as presenting a clean and comfortable property for all our guests.We could not be happier to receive such great comments from a guest that stayed at Mantra Amphora. It will certainly serve as an encouragement to all staff to read your feedback.Again I thank you for your comments and hope that we can welcome you back to Palm Cove in the near future.Yours sincerely,Chris and Team
8/10 Bien
Dylan
28 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dylan
Séjour de 2 nuits en janvier 2024
Réponse de Mantra Amphora le 23 févr. 2024
Dear Dylan,It is great to read that you thoroughly enjoyed your stay at Mantra Amphora. Please let us know when you are in region again and we will be more than happy to welcome you back to Palm Cove.Kind regards,Chris and Team
8/10 Bien
STEVEN
Voyage en famille
23 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
STEVEN
Séjour de 10 nuits en janvier 2024
Réponse de Mantra Amphora le 26 janv. 2024
Dear Steven, Thank you for staying with us and great to read that you enjoyed it! We are looking forward to welcoming you back to Palm Cove.Best regardsChris and Team
8/10 Bien
Neil
20 janv. 2024
Neil
Séjour de 1 nuit en janvier 2024
Réponse de Mantra Amphora le 20 janv. 2024
Dear Neil,It was great to read your recent feedback and knowing that you have enjoyed Palm Cove to the fullest.We are looking forward to welcoming you back in the near future.Kind regards, Chris & Team
10/10 Excellent
adam
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simple updates
adam
Séjour de 6 nuits en janvier 2024
Réponse de Mantra Amphora le 20 janv. 2024
Dear Adam,Thank you so much for your review. We really appreciate your comments and certainly will take your recommendations on board.Whilst our main pool does not have shade our children's pool receives shade for most of the day from the gum trees. I apologise for any shortcomings and please trust I will discuss the items mentioned with the department managers for immediate improvements.We are looking forward to your return.Kind regards,Chris and Team
10/10 Excellent
Pamela
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pamela
Séjour de 2 nuits en décembre 2023
Réponse de Chris & Team le 8 janv. 2024
Dear Pamela,Thank you for your reviw. It is nice to know that you fully enjoyed your break.See you again soon!Chris & Team
10/10 Excellent
Lisa
Voyage en famille
29 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Spacious and quiet in a perfect location
Lisa
Séjour de 2 nuits en décembre 2023
Réponse de Chris and Team le 1 janv. 2024
Dear Lisa,Thank you for taking the time to write about your experience with us. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.Kind regards,Chris and Team
10/10 Excellent
Lisa
10 déc. 2023
Lisa
Séjour de 1 nuit en décembre 2023
Réponse de Chris and Team le 1 janv. 2024
Dear Lisa,Thank you for your feedback. We hope to welcome you back to Palm Cove and the Mantra Amphora Resort.Warm regards,Chris and Team
10/10 Excellent
Ngaoro
6 déc. 2023
Ngaoro
Séjour de 1 nuit en décembre 2023
Réponse de Chris and Team le 1 janv. 2024
Dear Ngaoro,Dear ,Thank you for your feedback. We hope to welcome you back to Palm Cove and the Mantra Amphora Resort.Warm regards,Chris and Team
10/10 Excellent
AGOTA
Voyage en couple
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AGOTA
Séjour de 11 nuits en novembre 2023
Réponse de Chris and Team le 18 nov. 2023
Dear AGOTA,Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Chris and Team
10/10 Excellent
Terence
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Palm Cove
Terence
Séjour de 9 nuits en octobre 2023
Réponse de Chris & Team le 18 nov. 2023
Dear Terence,Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future.Sincerely,Chris & Team
10/10 Excellent
Wendy
Voyage en groupe
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 2 nuits en octobre 2023
Réponse de Chris and Team le 18 nov. 2023
Dear Wendy,Thank you for your feedback. We hope to welcome you back to Palm Cove and the Mantra Amphora Resort.Warm regards,Chris and Team
10/10 Excellent
Lisa
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic location and great place to stay!
Lisa
Séjour de 1 nuit en octobre 2023
Réponse de Mantra Amphora le 13 oct. 2023
Dear Lisa ,Thank you for your wonderful review of your experience at Mantra Amphora, Palm Cove. The team is very proud of the resort and really enjoy ensuring a memorable experience for all of our guests. We trust you enjoyed Tropical North Queensland once again and look forward to welcoming you back in the not too distant future. Sincerely,Chris and Team
10/10 Excellent
Lisa
27 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lisa
Séjour de 1 nuit en septembre 2023
Réponse de Mantra Amphora le 30 sept. 2023
Dear Lisa,Thank you so very much for your review. It is pleasing to read that you found our service and facilities to be exceptional once again. Our team works hard every day to provide exceptional service as well as presenting a clean and comfortable property for all our guests.We could not be happier to receive such great comments from a guest that stayed at Mantra Amphora. It will certainly serve as an encouragement to all staff to read your feedback.Again I thank you for your comments and hope that we can welcome you back to Palm Cove in the near future.Yours sincerely,Chris and Team
8/10 Bien
Angela
26 sept. 2023
Angela
Séjour de 5 nuits en septembre 2023
Réponse de Mantra Amphora le 19 oct. 2023
Dear Angela,Thank you for taking the time and submit your recent feedback regarding Mantra Amphora.It is nice to read that you have enjoyed our hospitality. The staff was very happy to read your review.They work tirelessly to provide quality service and clean apartments and feedback like yours is a real uplift to all.We hope to welcome you back very shortly.Kind regards,Chris and Team
10/10 Excellent
Jane
Voyage en couple
12 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jane
Séjour de 7 nuits en septembre 2023
Réponse de Mantra Amphora le 15 sept. 2023
Dear Jane,Thank you so very much for your review. It is pleasing to read that you found our service and facilities to be exceptional. Our team works hard every day to provide exceptional service as well as presenting a clean and comfortable property for all our guests.We could not be happier to receive such great comments from a guest that stayed at Mantra Amphora. It will certainly serve as an encouragement to all staff to read your feedback.Again I thank you for your comments and hope that we can welcome you back to Palm Cove in the near future.Yours sincerely,Chris and Team
10/10 Excellent
Lauren
Voyage en famille
12 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Lauren
Séjour de 3 nuits en septembre 2023
Réponse de Mantra Amphora le 15 sept. 2023
Dear Lauren,Thank you so very much for your review. It is pleasing to read that you found our service and facilities to be exceptional. Our team works hard every day to provide exceptional service as well as presenting a clean and comfortable property for all our guests.We could not be happier to receive such great comments from a guest that stayed at Mantra Amphora. It will certainly serve as an encouragement to all staff to read your feedback.Again I thank you for your comments and hope that we can welcome you back to Palm Cove in the near future.Yours sincerely,Chris and Team
8/10 Bien
Voyageur vérifié
11 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en septembre 2023
Réponse de Mantra Amphora le 30 sept. 2023
Dear Anonymous,Thank you for your lovely review of your experience at Mantra Amphora, Palm Cove - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Best regards,Chris and Team
10/10 Excellent
Debbie
9 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Debbie
Séjour de 7 nuits en août 2023
Réponse de Mantra Amphora le 30 sept. 2023
Dear Debbie,Thank you for your wonderful review of your experience at Mantra Amphora, Palm Cove. The team is very proud of the resort and really enjoy ensuring a memorable experience for all of our guests. We trust you enjoyed Tropical North Queensland overall and look forward to welcoming you back in the not too distant future. Sincerely,Chris and Team
8/10 Bien
Gerard
5 sept. 2023
Gerard
Séjour de 7 nuits en août 2023
Réponse de Mantra Amphora le 30 sept. 2023
Dear Gerard,Thank you for taking the time to write about your experience with us. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.Kind regards,Chris and Team
8/10 Bien
Antonette
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay in Palm Cove
Antonette
Séjour de 5 nuits en août 2023
Réponse de Mantra Amphora le 8 sept. 2023
Dear Antonette,Thank you for your wonderful review of your experience at Mantra Amphora, Palm Cove. The team is very proud of the resort and really enjoy ensuring a memorable experience for all of our guests. We trust you enjoyed Tropical North Queensland overall and look forward to welcoming you back in the not too distant future. Sincerely,Chris and Team
10/10 Excellent
Mick
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mick
Séjour de 2 nuits en septembre 2023
Réponse de Mantra Amphora le 3 sept. 2023
Dear Mick , Thank you for your fabulous review of your experience at Mantra Amphora, Palm Cove. The team is delighted to know that you enjoyed the service as well as the facilities at the Resort - and we hope overall you enjoyed Tropical North Queensland so much so that you will return in the not too distant future. Regards,Chris and Team
10/10 Excellent
Joseph
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en août 2023
Réponse de Mantra Amphora le 26 août 2023
Dear Joseph,Thank you for taking the time and submit your recent review.There is little I can add your summary of our Resort. The team was very happy to read your review.They work tirelessly to provide quality service and clean apartments and feedback, like yours, is a real uplift for everyone.We hope to welcome you back very shortly.Kind regards,Chris & Team
10/10 Excellent
Daniel
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en août 2023
Réponse de Mantra Amphora le 26 août 2023
Dear Daniel,Thank you for taking the time and writing about your recent experience at Mantra Amphora.It was great to read about your experience in Palm Cove and knowing that you have enjoyed it to the fullest.We are looking forward to welcoming back next time you are in region.Kind regards,Chris & Team
6/10 Satisfaisant
Marie
Voyage en couple
12 août 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Marie
Séjour de 4 nuits en août 2023
Réponse de Mantra Amphora le 13 août 2023
Dear Marie,Thank you for taking the time to provide feedback on your recent stay. As an older 4 star property some of our facilities and fixtures are a few years old, however clean and in good working order, therefore I regret the shortcomings in service you have reported from housekeeping and our Executive Housekeeper will certainly address this with his staff. I apologise for any disappointment you experienced during your stay. Regards,Chris and Team
6/10 Satisfaisant
Kerry Anne
Voyage en couple
8 août 2023
Kerry Anne
Séjour de 7 nuits en août 2023
Réponse de Mantra Amphora le 13 août 2023
Dear ,Thank you for your review, I appreciate your feedback.Warm regards,Chris and Team
10/10 Excellent
Mark van
Voyage en couple
26 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark van
Séjour de 5 nuits en juillet 2023
Réponse de Mantra Amphora le 3 août 2023
Dear Mark,Thank you for taking the time to write about your experience with us. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.Kind regards,Chris and Team
10/10 Excellent
Daniel
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en juillet 2023
Réponse de Mantra Amphora le 22 juil. 2023
Dear Daniel, Thank you for your fabulous review of your experience at Mantra Amphora, Palm Cove. The team is delighted to know that you enjoyed the service as well as the facilities at the Resort - and we hope overall you enjoyed Tropical North Queensland so much so that you will return in the not too distant future. Regards,Chris and Team
10/10 Excellent
Joanne
Voyage en famille
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joanne
Séjour de 5 nuits en juillet 2023
Réponse de Mantra Amphora le 15 juil. 2023
Dear Joanne, Thank you for your fabulous review of your experience at Mantra Amphora, Palm Cove. The team is delighted to know that you enjoyed the service as well as the facilities at the Resort - and we hope overall you enjoyed Tropical North Queensland so much so that you will return in the not too distant future. Regards,Chris and Team
10/10 Excellent
Sandra
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 2 nuits en juillet 2023
Réponse de Mantra Amphora le 15 juil. 2023
Dear Sandra,Thank you for your lovely review of your stay at Mantra Amphora, Palm Cove. I am delighted to read you enjoyed all of the facilities and the service from the staff - which resulted in a great holiday. We do hope to have the opportunity to welcome you back to Tropical North Queensland. Kind regards,Chris and Team
10/10 Excellent
Phillip Errol
11 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Phillip Errol
Séjour de 2 nuits en juillet 2023
Réponse de Mantra Amphora le 15 juil. 2023
Dear Phillip,Thank you for your wonderful review of your experience at Mantra Amphora, Palm Cove. The team is very proud of the resort and really enjoy ensuring a memorable experience for all of our guests. We trust you enjoyed Tropical North Queensland overall and look forward to welcoming you back in the not too distant future. Sincerely,Chris and Team
8/10 Bien
Mark
22 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 5 nuits en juin 2023
Réponse de Chris and Team le 30 juin 2023
Dear Mark,Thank you for your review.Looking forward to welcoming you back.RegardsChris and Team
10/10 Excellent
Jenny
1 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jenny
Séjour de 7 nuits en mai 2023
Réponse de Chris and Team le 30 juin 2023
Hi JennyThank you for your lovely review.Kind regardsChris and Team
8/10 Bien
Gregory
Voyage en couple
31 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gregory
Séjour de 8 nuits en mai 2023
Réponse de Chris and team le 30 juin 2023
Dear Gregory,Thank you for your review.Looking forward to welcoming you back soon.Kind regardsChris and team