Intérieur

Avis sur Continental Hotel Budapest

4.5 out of 5
Continental Hotel Budapest
Dohany Utca 42-44, Budapest

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 550 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 320 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 1002." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

HASSANE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait
Séjour de 3 nuits en avril 2024
Réponse de Zoltán Géher le 25 avr. 2024
Dear HASSANE,Thank you very much for the lovely scoring and praising word shared about your Continental Hotel holiday.It is a true delight that all aspects of your visit were proved to be excellent and our efforts have resulted in your perfect hotel experience. Thank you for recommending us to the traveler’s world. We cannot wait to welcome you back for another fabulous visit.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Jean-Christophe

Séjour de 3 nuits en février 2024

10/10 Excellent

Jacques

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel au centre historique de Budapest visite à pied très simple et facile suite très confortable cadeau de bienvenue dans la chambre spa et piscine dans l hôtel une très bonne et belle adresse
Séjour de 4 nuits en décembre 2023
Réponse de Zoltán Géher le 4 janv. 2024
Dear Jacques,Welcome from the Continental Hotel Budapest! I am grateful for your recent visit and for your definite recommendation shared.It is a pure delight and pride to see that we could maximally meet your expectations and you found everything excellent. Thank you so much for your appreciation of your cozy suite as well as of the surprise gift received.I hope you loved Budapest just as much and you will soon return to discover its diversity even further. We would be happy to be again at your service!We Wish You Happy New Year!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Vanja

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique hôtel en dans cette ville magnifique
Séjour fantastique dans ce merveilleux hôtel que nous avons adoré à tout point de vue ! Excellente situation géographique, propreté, chambre spacieuse et très bien décorée et aménagées, professionnalisme et sympathie du personnel, Spa avec piscine intérieure et saunas, massages, excellents petits déjeuners buffet très variés et d'excellente qualité, restaurant de l 'hôtel excellent et ouvert tard le soir . Tout est parfait, nous y reviendrons!
Séjour de 6 nuits en décembre 2023
Réponse de Zoltán Géher le 4 janv. 2024
Dear Vanja,Thank you for your excellent ratings given and for your beautiful review shared about your Continental Hotel Budapest experiences.We are a 4 star superior city hotel and our aim is to offer every level of comfort and amenities to make you feel like you are in your own home. It is a pure pride that we managed to exceed your expectations. I am very happy that you enjoyed leisure and dining facilities. Thank you for heartily recommending us to the online travel community. Our entire team is gratified and We Wish You Happy New Year!Hope to welcome you back soon.Best regards,Zoltán GéherGeneral Manager

8/10 Bien

Michael

Séjour de 1 nuit en août 2023

10/10 Excellent

PATRICK

Voyage en famille, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Belle établissement, hélas avec des travaux extrêmement bruyants (heureusement que à l'accueil, chambres calmes) et générant énormément de poussière, difficile d'apprécier le hall d'accueil et bar/salon inaccessible lors de notre séjour. Grandes chambres avec tout l'équipement de confort. Cadeau de bienvenue Personnel à votre service (hélas difficile de leur parler pendant les travaux) et de bons conseils, réservation trajet aéroport impeccable et dans les temps. Très bon petit déjeuner avec beaucoup de produits; Bien placé, même si le quartier en première approche ne semble pas très agréable !!!! mais on peut très vite rejoindre les rues principales de Budapest. On conseil.
Séjour de 3 nuits en juin 2023
Réponse de Zoltán Géher le 21 juin 2023
Dear PATRICK,First and foremost, thanks a lot for your visit as well as for this kind and honest feedback shared about your Continental Hotel holiday here, on Expedia too.It seems like your overall stay was very enjoyable and facilities could meet your expectations. Thank you for appreciating your comfortable and quiet hotel room, the excellent varied buffet breakfast, the advantageous location as well as the welcome gift received.I am very sorry that noisy part of this short term hotel work took place during your few days stay here and this has a bit overshadowed your overall good impression. It is almost over and let me ensure you that noisy works only take place between 10 a.m. and 6 p.m. Please accept our sincere apologies for the inconveniences encountered.Thank you for giving us 5 points, I am proud that our beloved place and its professional staff made your Budapest discovery memorable.We appreciate your recommendation and very much look forward to welcoming you back and provide you with an impeccable stay!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Jean-Charles

Séjour de 3 nuits en mai 2023

10/10 Excellent

MIKAEL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel, très bien situé dans le centre de Budapest. Il y a piscine intérieure.
Séjour de 2 nuits en avril 2023
Réponse de Zoltán Géher le 5 mai 2023
Dear MIKAEL,Welcome from Continental Hotel Budapest! Many thanks for your visit and for being so kind to review our great hotel.I was thrilled to learn that you appreciated not only our ideally located property, but also the great bonuses provided. It is a delight that you had some free time to enjoy the benefits of the rooftop wellness area. We have already opened the panoramic roof terrace and the cooling outdoor pool. Thanks a lot for the excellent scoring and for helping to spread the good reputation of Continental Hotel Budapest! Hope to see you soon again!Best regards,Zoltán GéherGeneral Manager

8/10 Bien

Ratkovic

Séjour de 3 nuits en avril 2023

6/10 Satisfaisant

Sangkem

Les points forts : Confort de la chambre
Séjour de 2 nuits en février 2023

8/10 Bien

Johann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel bien situé mais trop bruyant. L'isolation est pratiquement inexistante... Neanmoins, séjour agréable.
Réponse de Zoltán Géher le 2 déc. 2022
Dear Johann,First of all, thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your precious time to share your sincere opinion.While I was happy to read that overall you had a great time with us, I noted with concern that your hotel rest was not as peaceful as you expected. It is a pity that you did not have the chance to share your comments on the spot, as we could have offered you a possible room change. Please accept our apology for the inconveniences encountered. Next time please do not hesitate to request one of our most quiet garden side hotel rooms. Our Reservation Team gladly welcome individual wishes, which we strive to fulfill subject to availability.It is encouraging to see that you found your overall stay satisfactory and our prime location added a lot to the pleasant Budapest discovery. Thank you for supporting us here, on Expedia. We would be happy to be again at your service!Best regards,Zoltán GéherGeneral Manager

8/10 Bien

DELPHINE LUBRANO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel bien situé. Petit déjeuner varié et copieux. Chambre standard un peu petite mais c'est amplement suffisant, très bonne literie. Espace piscine limite au niveau de la propreté
Séjour de 4 nuits en octobre 2022
Réponse de Zoltán Géher le 28 oct. 2022
Dear DELPHINE LUBRANO,Thank you very much for your Continental Hotel stay and for your honest review shared here, on Expedia.I was glad to learn that you enjoyed the advantageous location and you were fulfilled with the rich buffet breakfast selection. However, please be assured that I noted your concerns you have mentioned. Please accept our apologies and please rest assured that we disinfect the pools and the entire wellness area according to the govermental health & safety guidelines and regulated hotel standards, as the health safety of our guests is a top priority for us. It sounds promising that your room we assigned for your visit was completely adequate for you, however let me inform you that our great hotel features a diverse range of rooms. In addition to the standard rooms we offer deluxe and executive rooms and large suites, even some featured with balconies. Next time please do not hesitate to go for a larger room. It worths the reasonable supplement for your greatest convenience.I trust that otherwise your Budapest break was successful and you will once return to our wonderful capital. We would be honoured to have the opportunity to provide you with a faultless stay.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

akkiz hanim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2022

10/10 Excellent

Thomas

Séjour de 1 nuit en octobre 2022

10/10 Excellent

BERTRAND

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Frédéric

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Ghislaine

Séjour de 2 nuits en juillet 2022

8/10 Bien

JEAN LOUIS

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2022

8/10 Bien

Guillaume

Les points forts : Propreté, personnel et service, équipements
Séjour de 6 nuits en juin 2022

8/10 Bien

Paul

Séjour de 4 nuits en avril 2022

10/10 Excellent

nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé, pratique et confortable.
Hôtel bien situé, pratique et confortable. Nous avons été surclassés en suite en tant que VIP Hotels.com, merci à eux. Petit déjeuner tout à fait décent, avec un bon choix de produits. Le parking reste quand même cher
Séjour de 2 nuits en avril 2022
Réponse de Zoltán Géher le 28 avr. 2022
Dear Nathalie, Thanks a million for the lovely words, and for the excellent ratings that you gave the Continental Hotel Budapest here, on Hotels.com. It is a pure pleasure that we could provided you the suite upgrade and managed to add a lot to your most convenient hotel stay. In addition, I was happy to read that the rich buffet breakfast has also met your expectations and you appreciated the wide selection offered. On the other hand, I am sorry if you found the parking tariff too high. Please note, that parking all day long on the street is almost the same amount as pay for one day usage of our underground garage. In the opinion of most of the guests, it worths to pay for its’ convenience and safety. I am glad to summarize that your overall stay was very satisfactory and you left our hotel with remarkable Continental Hotel moments. Thanks a lot for your definite recommendation. We hope your ways will lead you back to us in the not too distant future for many more excellent experiences. Best regards, Zoltán Géher General Manager

10/10 Excellent

Lauriane

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel!
Notre séjour au continental hotel Budapest a été super! L'hôtel est très beau et propre, la chambre confortable et le personnel très à l'écoute et présent! Bon petit déjeuner et emplacement de l'hotel idéal
Séjour de 2 nuits en mars 2022
Réponse de Zoltán Géher le 11 mars 2022
Dear Lauriane, Thank you so much for visiting our Continental Hotel Budapest and for the lovely words shared. It is such a pleasure to read that our staff impressed you with their attentive attitude and managed to make your stay more enjoyable. Besides, thank you for highlighting the convenient accommodation provided. Our aim is to offer every level of comfort and amenities to make you feel like you are in your own home and we always warmly welcome further requests to fulfill as much as possible. Lastly, the fact you enjoyed our delicious and plentiful breakfast makes me delighted. Thank you for your appreciation and clear recommendation. On behalf of our entire team we are looking forward to your next visit. Best regards, Zoltán Géher General Manager

8/10 Bien

Janine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Séjour de 5 nuits en février 2022

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022

8/10 Bien

Christophe

Séjour de 3 nuits en février 2022

8/10 Bien

christophe

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bien mais escroquerie sur le mini bar
Séjour de 3 nuits en janvier 2022
Réponse de Zoltán Géher le 9 févr. 2022
Dear Christophe, Thank you for your stay at our Continental Hotel Budapest and for rating us here, on Hotels.com. Your basically nice score given makes me content, as it allows me to assume that your overall hotel stay was very satisfactory. On the other hand I regretfully noted that you have found the minibar prices to be a bit higher than expected. Price range is determined by the high category of our 4 star superior property; please accept my apologies for any unpleasant impressions. Thank you for your support and hope to have the pleasure of welcoming you back in the future! Best regards, Zoltán Géher General Manager

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a recommander
apres des sejours reguliers au fur et a mesure des ans on peut constater le vieillissement de certains equipements de l'hotel mais l'accueil et la serviabilité restent au rendez vous.
Séjour de 2 nuits en février 2022
Réponse de Zoltán Géher le 9 févr. 2022
Dear Thomas, Let me firstly say thank you for regularly choosing to stay with us based on your good experiences. It is a great honour that we could host you in our Continental Hotel Budapest several times and make your stay enjoyable. Thank you for appreciating our efforts and the attentive attitude of our personnel. Our aim is to create a pleasant hotel milieu where our guests could feel themselves as comfortably as like at their own home. Let me ensure you that we take great emphasis on continuous renovation. All rooms were gone through a refreshing refurbishment before the pandemic. Last year our reastaurant and rooftop wellness have also been improved and beautified. Besides, we strive to constantly keep the high level standard we used to ever represent and we are committed to always provide a professional service. Thank you for your recommendation. We cannot wait to welcome you back, hopefully in the near future. Best regards, Zoltán Géher General Manager

10/10 Excellent

Kassandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2022

10/10 Excellent

Diaz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hotel
Super hotel, très bien placé, très propre Seul bémol sur les femmes de ménage un peu bruyante le matin dans les couloirs, ça résonne dans la chambre
Séjour de 4 nuits en janvier 2022
Réponse de Zoltán Géher le 4 févr. 2022
Dear Diaz, Many thanks for visiting our Continental Hotel Budapest. It was so nice of you to take your time to write and share your opinion. I was thrilled to learn that you found our beautiful property well-located and immaculately clean. What makes me disappointed is to hear that your morning rest was disturbed a bit. Housekeeping strives to be as quiet as possible and I definitely remind them not to forget this very important thing for the most peaceful rest of our kind guests. Please accept our sincere apologies for the inconveniences encountered. Thanks a lot for the amazing ratings given, I am truly happy that your overall impression is excellent indeed. We are looking forward to the next time we can greet you as our guest again in Continental Hotel Budapest! Best regards, Zoltán Géher General Manager

10/10 Excellent

stephanie gallard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien Petite piscine intérieure avec deux saunas Bon petit déjeuner Rue sinistre
Séjour de 3 nuits en janvier 2022
Réponse de Zoltán Géher le 25 janv. 2022
Dear Stephanie Gallard, First and foremost I would like to say thank you for choosing to stay at our Continental Hotel Budapest and for dedicating your precious time to write and share a feedback about us. Thank you for your appraisal of our great property itself and delicious breakfast provided. Happy that you were pampered throughout your stay and enjoyed the advantages of our unique rooftop wellness area. Should you decide to come to Budapest again please feel free to contact us for the best deal and for a personal assistance - it would be our pleasure to be again at your service! Best regards, Zoltán Géher General Manager

8/10 Bien

Sarah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2022

10/10 Excellent

sonia

Séjour de 5 nuits en décembre 2021

10/10 Excellent

Zouheir

Séjour de 2 nuits en décembre 2021

10/10 Excellent

Jean Daniel Regis

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent ! Superbe etablissement
Séjour de 3 nuits en décembre 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2021

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait.
Séjour parfait ! Nous avions réservé une chambre Double Deluxe et avons été surclassé dans une suite. Le personnel est au petit soin, les chambres sont modernes, spacieuses et bien équipées. Accès Spa avec une piscine et deux sauna de 9h à 19h. Le petit déjeuner est varié autant en sucré qu'en salé et copieux. L'hôtel est très bien placé, juste à côté d'une station de métro et à proximité de nombreux lieux à visiter et resto sympa.
Séjour de 3 nuits en novembre 2021
Réponse de Zoltán Géher le 25 nov. 2021
Dear Laura, Thanks a million for choosing to stay at our Continental Hotel Budapest and for taking your valuable time to share your wonderful feedback. Reading your kind words, I am incredibly proud to state again, that we do well and our hard efforts have been paid every day. I guess, this means the real success to achieve such a great satisfaction, like yours. It was a pleasure to offer your complimentary upgrade subject to availability. Besides, I am delighted that you were maximally satisfied with our services and hotel facilities. I hope that you equally loved Budapest and we will soon have the opportunity to welcome you back for another lovely stay. Thank you for giving us 10 points! Best regards, Zoltán Géher General Manager

8/10 Bien

Nirandjani

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel très bien situé
L’hôtel est très bien situé et très propre. L’accueil est mitigé. Et le service taxi très cher.
Séjour de 3 nuits en novembre 2021
Réponse de Zoltán Géher le 25 nov. 2021
Dear Nirandjani, I would like to say thank you for choosing to stay at our Continental Hotel Budapest and for dedicating your precious time to write a feedback about us. I was truly happy to read that you were very satisfied with our central location and with the overall immaculate cleanliness provided. Cleaning service is now completed with additional health safety measures requested due to the pandemic for the well being of our kind guests. It is regrettable that our Reception could not maximally live up to your expectations, please accept our apology for any inconveniences encountered. Our hotel car is really a bit more expensive than a regular cab. In the opinion of many guests, its’ fixed tariff, reliability, convenience and flexibility worth the reasonable supplement. Thank you for your support and nice ratings given. We would be glad to get a second chance to please you with a faultless hotel stay. Best regards, Zoltán Géher General Manager

10/10 Excellent

Mailys

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien hôtel
Super hôtel . Très confortable . Petit déjeuner parfait .
Séjour de 1 nuit en novembre 2021
Réponse de Zoltán Géher le 10 nov. 2021
Dear Mailys, To begin with, allow me to express my thankfulness to you for sharing your great satisfaction with the online community here, on Hotels.com. It feels amazing that you were much impressed by our great hotel satisfying every need and comfort. Further on, special appreciation for your praise shared about breakfast, I am delighted that you were fulfilled with the lavish food selection. Thank you for your stay with us and for your kind support. On behalf of our entire team we are looking forward to your next visit. Best regards, Zoltán Géher General Manager

10/10 Excellent

cecile

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel situé dans un quartier animé et central….
Séjour de 3 nuits en novembre 2021
Réponse de Zoltán Géher le 10 nov. 2021
Dear cecile, Thank you very much for the few nice words shared, and for the high ratings that you gave the Continental Hotel Budapest here, on Hotels.com. Our prime location is among our strengths indeed, I am happy that you enjoyed its central situation very close to everything needed during a few nights city break. I hope you also managed to take the advantages of our great hotel facilities like the rooftop wellness and Gallery Café. Thank you for your definite recommendation. We would love to have the opportunity to welcome you back in the near future. Best regards, Zoltán Géher General Manager

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une valeur sure !
Enieme sejour au continental. Une valeur sure. Très bon rapport qualité prix. Très bon service. Petit déjeuner bien fourni. Bien situé à proximité des transports en communs et du centre de la ville.
Séjour de 2 nuits en octobre 2021
Réponse de Zoltán Géher le 21 oct. 2021
Dear Thomas, Thanks a million for choosing to stay at our Continental Hotel Budapest and for taking your valuable time to express your great satisfaction Your amazing feedback and ratings mean a lot to us, as these help a lot other people to get to know about our high-level service culture and motivates our team to create even more perfect hotel experience in the future. Thank you for mentioning the delicious and lavish buffet breakfast you have taken at our Araz Restaurant. Last but not least, it sounds great that you managed to take the advantages of our central location in the Jewish Quarter, which is also known as the Bohemian district of Budapest – the historical buildings and ruin pubs give a unique character to the area. We hope your ways will lead you back to us in the not so distant future for many more excellent experiences. Best regards, Zoltán Géher General Manager

10/10 Excellent

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2021

8/10 Bien

Willy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour à Budapest
Bon séjour en général, hôtel proche de toutes les commodités et des sites touristiques. Chambre propre et agréable. Spacieuse également. Personnel à l'écoute car nous avons changé 2 fois de chambre. Merci à David pour le checkin tardif et sa gentillesse. Dommage que l'hôtel ne fournisse pas une bouteille d'eau par jour.
Séjour de 4 nuits en septembre 2021
Réponse de Zoltán Géher le 7 oct. 2021
Dear Willy, I would like to say thank you for your stay in our Continental Hotel Budapest and for your sincere feedback shared here, on Hotels.com. It is delightful to learn, that you have encountered genuine, high-level service from our entire team and that you were much impressed by our clean, cozy rooms. Thank you for mentioning the kind attitude of Dávid, who represents faithfully our service minded hospitality. Please note, that here in Hungary, we have a very good quality, drinkable tap water, but we definitely take your words into consideration. Thank you for your support and lovely recommendation. We hope your ways will lead you back to us in the not too distant future for many more excellent experiences. Best regards, Zoltán Géher General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon plan à Budapest
Super hôtel dans une rue calme proche du centre ville et du quartier animé en nocturne. Le plus, les bains en roof top avec une belle vue sur la ville....a revenir
Séjour de 4 nuits en septembre 2021
Réponse de Zoltán Géher le 23 sept. 2021
Dear Guest, Thanks a million for choosing to stay at our Continental Hotel Budapest and for taking your valuable time to express your great satisfaction. It sounds great, that you loved our location and its’ the surroundings with the plenty of restaurants and bars. Further on, I am always delighted to hear that our guests are relaxing in the rooftop wellness after a pleasantly tiring day spent with sightseeing. Happy to learn that you would return without hesitation to our great hotel. We cannot wait to be at your service again! Thank you again for your definite recommendation. Best regards, Zoltán Géher General Manager

10/10 Excellent

Enzo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2021

10/10 Excellent

xiaoran

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021

10/10 Excellent

julien

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tres correct pour le prix
Le plus est très certainement leur wellness center. Les chambres sont grandes et impeccable. Le service est relativement bon dans l ensemble. Le personnel est a l ecoute. Les moins sur mon sejour : - le taxi commandé a la reception m a couté 1600 HUF de plus qu en temps normal. - au check out, ils ont voulu me compter 2 fois un massage et ils n avaient pas appliqué ma reduction mais cela a été changé apres que je l ai signalé.
Séjour de 1 nuit en août 2021
Réponse de Zoltán Géher le 27 août 2021
Dear Julien, I would like to say thank you for choosing to stay at our Continental Hotel Budapest and for taking your valuable time to write your experiences, you considered to share. It is delightful to learn that your overall stay was more than satisfactory and you deemed worthy to reward us with 10 points. Many thanks for highlighting the caring hospitality and our great facilities. It is a pleasure to see that both your excellent room and the rooftop wellness contributed a lot to your relaxing stay. I regretfully noted your comments shared about taxi fees and the payment upon check-out. Please note, that our hotel car is working with fixed price, which really could be a bit higher than the cost of a regular cab with taximeter. However, this amount does not rise up in case of heavy traffic as opposed to the final charges of a normal taxi. Needless to say, but let me assure you that we would never charge anyone double, surely it was an accident. Thank you for indicating this on the spot and our colleague could have instantly corrected your final invoice. Anyway, please accept our apologies for the unpleasantness you may have encountered. All in all, I am truly glad that your overall impression was not shadowed by the above and you left our hotel with good memories! Thanks again for your definite recommendation! On behalf of our entire team we are looking forward to your next visit. Best regards, Zoltán Géher General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2021

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel et personnel vraiment sympa
Nous avons passé 2 jours dans ce très bel hôtel très bien placé et très Bein équipé. Le personnel est adorable et toujours disponible, très bons séjour.
Séjour de 2 nuits en juillet 2021
Réponse de Zoltán Géher le 10 août 2021
Dear Eric, Let me express my thankfulness for you for choosing to stay in our Continental Hotel Budapest and for sharing a lovely feedback about your stay. It sounds wonderful that our centrally situated beautiful property was proved to be a perfect fit to you. I am happy to learn that you much enjoyed not only our good location and great equipment, but also the friendly hospitality encountered. Thank you for your nice recommendation here, on Hotels.com. We would love to have the opportunity to welcome you back in the near future. Best regards, Zoltán Géher General Manager

8/10 Bien

Mickaël

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Stay was OK Massive air conditionner issue, first room was horribly hot barely slept the first night. Then got upgraded to another room thanks to a nice and understanding staff member. Coming back from sightseeing with one bag in each hand, i was utterly surprised when i asked some ice cubes at the reception that instead of delivering them to my roo, they sent me to the bar ... At the bar, the bartender hands me a plastic container with a handful of ice cubes and watches me, arms crossed, get going to my room...so much for customer service... Anyway, breakfast offer is relatively garnished even though there was a hair in the scramble eggs.. Establishment is clean, rooms are beautiful, Most activities were restricted du to the pandemic : summer garden, swimming pool, wellness area etc.
Séjour de 3 nuits en août 2020
Réponse de Zoltán Géher le 3 sept. 2020
Dear Mickaël, First of all, thank you very much for choosing to stay at our Continental Hotel Budapest and for taking your time to share your sincere experiences. Needless to say, that both positive comments and constructive criticisms are appreciated, as we are always ready to improve and perfect our services. On the one hand, it is calming that your overall stay was enjoyable and after the initial air conditioning issue, your room rest was satisfactory. Thank you for appreciating the efforts of our staff. On the other hand, I was surprised and disappointed to read your complaints. I will definitely investigate both issues and together with our Food & Beverage Manager, we will take the appropriate steps in order to avoid similar cases in the future. Anyway, please accept our sincere apologies for the caused inconveniences. Last but not least, I gladly read that you loved your beautiful room and appreciated the spotless clean hotel environment. Hope to have the opportunity to welcome you back and better serve you. It would be wonderful to please you with an impeccable hotel stay! Best regards, Zoltán Géher General Manager

10/10 Excellent

Laura, Bruxelles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel très accueillant et à l’écoute du client, buffet simple mais efficace très bon, literie , rien à dire
Séjour de 4 nuits en février 2020
Réponse de Zoltán Géher le 18 août 2020
Dear Laura, Thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your valuable time to support us here, on Expedia. It sounds delightful that our beautiful property was proved to be a perfect fit in every aspects of your visit. I am happy to learn from your review that you enjoyed our breakfast selection, as well as you deemed worthy to highlight the friendly hospitality experienced. Thank you for giving us 5 points and recommending us to the traveler’s world. We would love to have the opportunity to welcome you back in the near future. Best regards, Zoltán Géher General Manager