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Avis sur Turbot House Hotel

3 out of 5
Turbot House Hotel
63 Turbot Street, Brisbane, QLD

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 30 avis sur 564." "
Note des voyageurs de 8 (Bien), d’après 114 avis sur 564." "
Note des voyageurs de 6 (Satisfaisant), d’après 158 avis sur 564." "
Note des voyageurs de 4 (Médiocre), d’après 144 avis sur 564." "
Note des voyageurs de 2 (Horrible), d’après 118 avis sur 564." "

6,0/10

Propreté

7,0/10

Personnel et service

4,8/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

4,4/10

Écoresponsabilité

Avis

4/10 Médiocre

&roo

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Small fee, helpful stalf. Not dirty, but unkept.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Christopher

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Read first
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Vernita

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
the staff was very unhelpful. with no working lift I had to drag my suitcase up 2 flights of stairs. door in minute bathroom didn't close. the linen was clean and air-conditioner worked well
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Chantal

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Lift out of order, stairs to the 3rd floor had no hand rails, window wouldn't open, bed uncomfortable,
Séjour de 2 nuits en décembre 2023

8/10 Bien

Brad

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
People complaining about this hotel need to recalibrate their expectations. You get what you pay for. I’ve certainly seen worse. The shower worked fine. The AC was more of a fan, but worked. The bed was passable. In short, it is a hotel room for barely more than the price of a backpackers. The place is screaming out for maintenance and upgrades, but when that happens we’ll be paying for it.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Ian

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
To be fair, the hotel is currently under renovation, so hopefully itll get a higher rating once thats finished
Séjour de 3 nuits en décembre 2023

2/10 Horrible

Jade

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DECOMMISSION THIS PLACE. We could not even spend 5 minutes in the room due to the smell of mould and cigarettes. We requested our security deposit back immediately and left. The lift was out of use, dirty stairwell & hallways, smelt of urine and cigarettes. PowerPoints hanging from walls, poorly patched holes in walls. Want our money back, will be taking this further with health authorities.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Tee

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Uncomfortable sleep
The Air condition noisy and No Curtain in the Windows
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Kieren mcdonald

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was filthy bathroom had pubes everywhere bed lining had stains everywhere
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Brenda

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
No dining facilities Doors banging threw out the night Quiet and cool with aircon Very close to city and river walks Old but clean.... THANKYOU
Séjour de 4 nuits en octobre 2023

10/10 Excellent

HAGIWARA

Séjour de 3 nuits en octobre 2023

2/10 Horrible

Jesika

Séjour de 3 nuits en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Stephen

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Better add some budget to change hotel
Very small, bed small on AC, cacharoch every day...
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Kelly

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Carol

Les points faibles : Propreté
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Tho Nghi

Les points faibles : Équipements
I arrived to the hotel at 8pm and the front door was already locked. Luckily there was a person still at front desk who checked me in. My friend who dropped me off said ‘do they charge by the hour?’ The hotel location in the cbd is excellent. My room was small but fine for one persons for one night. The bathroom/shower was tiny. If you’re a big or tall person you wouldn’t fit in the bathroom.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

tsun fan wendy

Voyage en famille
Les points forts : Personnel et service
I like the outside area and the antique building. I hope you can make a small pantry or more sitting area for guest to have chat.
Séjour de 1 nuit en août 2023

2/10 Horrible

Hailie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is an absolute dump. We stayed because it was 1am and had no other choice, and left immediately the next day despite having paid for two nights. The air is thick with cigarette smoke in both the rooms and hallways. There was a cockroach on the roof, the water in our shower smelt so unbelievably bad we couldn’t shower. The room was nothing like the picture advertised. I don’t think I’ve ever stayed at or left a worse review in my life as I’m really not that fussy when it comes to accomodation but this place made me feel physically unwell. The air in the room was sickening. There was also a man sitting in the hallway all night just outside our room, no idea why a guest would choose to sit in a hallway, gave me the impression he was not supposed to be there. Would appreciate a refund for the second night.
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Wayne

Voyage en couple
Can't really say I like too much about this property it was convenient for what we were doing but overall unfortunately I've got to give just a low review as the room was tiny the shower flooded the bathroom the shower curtain didn't cover the entry to the shower at all and the shower head was terrible there was rust and Grime all over the tiles and wall in the bathroom no phone in the room I'm sorry but this time was an overall bad experience
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Dwayne

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The sink had been smashed and the stuck back together. Many of the electric plugs didn’t work. The tea and coffee making facilities were totally inadequate with no tea bags or milk. The reception on the TV was appalling and the TV broke down on the morning of my departure. Also very unhappy that my ID was photographed rather than just being sighted. I have stayed in many three star hotels around the world all better than this.
Séjour de 2 nuits en août 2023

2/10 Horrible

Steve

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I checked in went to my room and booked another hotel immediately. The smell was that bad you could see it! The toilet flushed by itself, shower head dripping non stop. It was what I imagine a drug house would be like, it’s not worth $35 per night let alone $135.
Séjour de 1 nuit en août 2023

2/10 Horrible

Khouri

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sketchy Hotel
I stayed here for the location to the SunCorp Stadium - I walked. The hotel is sketchy. The room smelled. The bathroom had no shower curtain and when the curtain arrived, it was short. When I showered the water spilled into the other areas of the bathroom floor. The room had no towels, wash cloth, or bar soap and I had to ask for it.
Séjour de 1 nuit en août 2023

2/10 Horrible

Christine

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I couldn't handle chemical smell, apparently from cleaning chemicals. Windows missing and small bathroom means smaller than a cruise ship. Would stay at backpackers next time for half the price.
Séjour de 1 nuit en août 2023

2/10 Horrible

Deborah

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Cheryl

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

4/10 Médiocre

Jonas Højlund

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Meget småt, beskidt og lydt.
Séjour de 5 nuits en août 2023

2/10 Horrible

Nerina

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
the smell was terrible
Séjour de 1 nuit en août 2023

8/10 Bien

Oi Lin

Voyage en famille
Les points forts : Personnel et service
Boris the reception is very helpful.

8/10 Bien

Alberto

Séjour de 1 nuit en juin 2023
Réponse de Turbot House Hotel le 5 août 2023
Dear Distinguished Guest Alberto,You graced the hotel. Your tactful review is embraced and we would like to thank you most kindly for sparing a moment to share your riveting experience with us. We are contented that you enjoyed your stay and poised to provide you with the finest service and best experience to perfection, that is being said, your review has been noted down to shine our hotel. Hope everything was to your satisfaction and see you soon again. Truly yours, Beau ARSLAN Guest Service Agent

2/10 Horrible

paul

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room nothing like photos. Rip off and not worth more than $20 per night
Séjour de 1 nuit en juin 2023

2/10 Horrible

Thomas

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
You get what you pay for. Avoid at all costs. Filthy. Snot on walls. Stains everywhere.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Izabelle

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023

2/10 Horrible

Kristie

Séjour de 3 nuits en avril 2023

6/10 Satisfaisant

Emily

Les points faibles : Propreté
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Amirtha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Saw an insect crawling around the room. No ventilation for the bathroom.
Séjour de 2 nuits en mai 2023

4/10 Médiocre

amada

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mai 2023

4/10 Médiocre

don

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2023

2/10 Horrible

George

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are entirely inferior to photos.The facility is unkept and dirty with toilet not flushing and taps leaking.The photo promoting the facility is a photo of an impressive building which is actually the treasury building and not remotely close to the facility.Expedia jeopardises its reputation with its association.I was booked for a week but left after one night.Will discourage anybody to stay at the facility
Séjour de 8 nuits en mai 2023

4/10 Médiocre

Carolyn

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

JAYDEN

Les points faibles : Propreté et personnel et service
Extremely poorly patched Hole in the wall of my room. Cups and plates were still dirty from the last guests. Small holes throughout room and even in the door that was just plugged up with bits of a chux cloth. Was the cheapest hotel I could find on short notice ($125 a night) which is quite cheap, but it wasn't a pleasant stay.
Séjour de 2 nuits en avril 2023

4/10 Médiocre

Georgia

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Partner and I stayed for 1 night. Floor was not clean, amenities were not clean, bed was infested with bed bugs. Front of house service was great, easy late check in process. However, we will not be going back.
Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Ray

Les points forts : Personnel et service
Location was great, the accommodation needs a bit of work.
Séjour de 1 nuit en avril 2023

4/10 Médiocre

Norman

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The proximity to Brisbane centre is great, staff were friendly but condition of room was not as advertised stains on carpet graffiti on the bathroom door and room smelt damp. There was no shower curtain therefore everything in the bathroom got wet. If amenities were improved it would be nicer.
Séjour de 4 nuits en avril 2023

2/10 Horrible

Stewart

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reconsider staying there. It is not worth it
Séjour de 1 nuit en avril 2023

2/10 Horrible

shannon

Séjour de 1 nuit en avril 2023

2/10 Horrible

Tamara

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There were small cockroaches in the room, a strange bug in the bed, black scuff marks on wall, chipped paint, grey doors for a tiny room with 1ft perimeter around bed. Was like a prison cell. Shower gel for one night instead of 5.
Séjour de 5 nuits en avril 2023

6/10 Satisfaisant

Lola

Séjour de 3 nuits en avril 2023

2/10 Horrible

stephen

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The smallest and most run down room I've ever stopped in. It may be cheap but it's still overpriced, do yourself a favour and spend a bit more. Not recommended.
Séjour de 1 nuit en avril 2023