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Avis sur Carrington House Hotel

3 out of 5
Carrington House Hotel
Knyveton Road, Bournemouth, England

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 177 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 285 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 233 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 148 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 157 avis sur 1000." "

6,4/10

Propreté

7,0/10

Personnel et service

6,4/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

5,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019

2/10 Horrible

Donald

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn’t expect much it was only 3* the bedding was clean but the room and bathroom was disgusting dirty curtains badly cracked wash basin cracked floor tiles and air vent not working we were in room 33 the stair carpet leading to the room was foul. We suggest somebody checks this place out before recommending it. It was so bad we don’t feel we could rely on your services again.

8/10 Bien

Nicoleta

Voyage en famille
Was clean and tidy but in the bathroom was missing the toilet brush.
Séjour de 1 nuit en mai 2024

2/10 Horrible

michele

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We arrived to book in at 22:15. Place was obviously busy as there was no parking. The road outside is all double yellows so we squeezed in a spot at the exit. There were two people checking in in front of us. Two staff at reception but only one actually doing the checking in. It took 35 minutes for us to get to the front of the short queue. No hello no apology no smile, just “name”. She became distracted twice and the poor lady in front of us was told there was no room for her. The room was hotter than sleeping in the caldera of an active volcano. The windows barely opened but there was an ineffective fan which blew the hot air around. The room is in need of a refurbishment. Mismatched new and old furniture and so many cracked and broken tiles in the bathroom some bordering on dangerous. There was someone else’s used bar of soap on top of the unused dispenser and there is orange slime around the shower holder that indicates it has not been cleaned in a while. The bed had a bounce worthy of a gymnastic trampoline one person moves all move. The only redeeming feature is breakfast in the morning but the coffee is bordering on disgusting. No we won’t be back. Overpriced room it is not even to the standard of a travelodge but charges like the Hilton for a Saturday night. £122 was not worth it it is a £37 room all day everyday.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Alastair

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property very welcoming.
Séjour de 1 nuit en mai 2024

8/10 Bien

Ron

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Taya

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024

8/10 Bien

Eric

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Breakfast available
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Valentina

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very hot in the room although we ve been there in april, so not so hot outside. We try sleep with the windows open and also there were 2 fan, but usless...not very clean ans staff not very friendly ,the only good point is that is that the hotel is not far from the sea side
Séjour de 2 nuits en avril 2024

10/10 Excellent

DAVID IVOR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

K

Les points forts : Propreté, personnel et service, équipements
The room was way too hot. There’s no aircon, I had the windows open too but too uncomfortable to sleep
Séjour de 1 nuit en avril 2024

10/10 Excellent

Alastair

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Welcoming
Séjour de 1 nuit en avril 2024

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value if a little tired in places. Good sized room with a really good shower.
Séjour de 1 nuit en avril 2024

8/10 Bien

Michael Fredrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Amanda

Voyage en couple
Very reasonable price and very comfortable night
Séjour de 2 nuits en avril 2024

10/10 Excellent

Simon

Voyage d’affaires
Les points forts : Équipements
Great value for money
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Gloria

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Robert

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Last occupant's rubbish in the bin. Turn on rhe cold tap to gill the kettle for a hot drink, water runs brown. Full 10 mins before clear enough to think of using for anything. Hot water in the sink, but no matter how you adjusted the shower it was only tepid.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Lucie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just because my partner didn't have ID we wasn't allowed to stay. We had no where to go. We're not from Bournemouth. So we had to sleep on the streets for the night. The staff was no help and very rude. I have stayed there before with my partner and he's had no ID but still been allowed to stay. It is disgusting how they was just willing to let us sleep on the streets. Worst hotel in Bournemouth.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Tristan

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Fire alarm went offat 6.10am Staff weren't very helpful any time. Bar staff very miserable and rude to customers Not even a DID YOU ENJOY YOUR STAY on checkout. Not told that room wasnt going to be cleaned during my 3 night stay. Bathroom dirty and overall the hotel needs to be updated. Downstairs smoking drugs in their room which smelt bad. Dont expect to pay £60 per night for this stay. Wont stay here again
Séjour de 3 nuits en mars 2024

10/10 Excellent

Eddie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here many times before because of its location. I was given a very nice room by a wonderful English receptionist who has been there for 5 years and always gives her best. Well done and sorry I forgot your name!
Séjour de 1 nuit en mars 2024

8/10 Bien

Donna

Les points forts : Infrastructures et conditions de l’hébergement
Noisy neighbours
Séjour de 2 nuits en mars 2024

10/10 Excellent

Anna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very tidy and worm room
Séjour de 1 nuit en mars 2024

8/10 Bien

Robert

Good for the money
Séjour de 1 nuit en mars 2024

8/10 Bien

Jess

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
I really enjoyed our families stay until the morning before we was due to check out I got a phone call off the receptionist accusing me of having got tickets for a meal time and didnt pay although I'd never eaten once in the hotel, she then phoned back with a half hearted apology when she must of realised it wasn't me.
Séjour de 3 nuits en février 2024

8/10 Bien

Keith

Les points forts : Équipements
Drinks a bit dear
Séjour de 2 nuits en février 2024

8/10 Bien

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good price and facilities will definitely stay again
Séjour de 1 nuit en février 2024

4/10 Médiocre

Barrie

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff in the restaurant were nice and friendly, bed was uncomfortable, slight mould around window and on the net curtains, toiletries were minimal. Not as good as the first time we stayed.
Séjour de 3 nuits en février 2024

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly and helpful.
Séjour de 1 nuit en février 2024

8/10 Bien

Rob

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Really warm and welcoming staff who were nicely spoken and corporate in appearance. Public areas clean as a pin. Stairwells looking tired and threadbare. Outside was unfortunately looking very tatty. However, we used a twin room which was spotless (if well used) and the stay was an absolute bargain at just £37. I mean, what can one really expect? No tegrets from me and Id definitely use it again.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Keith

Les points faibles : Propreté et personnel et service
Séjour de 8 nuits en février 2024

8/10 Bien

Mat

Les points forts : Propreté et personnel et service
Great value
Séjour de 1 nuit en février 2024

8/10 Bien

Julian

Good sized room. Body wash was empty.
Séjour de 2 nuits en février 2024

10/10 Excellent

Ricardo, Birmingham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Scott

Séjour de 2 nuits en janvier 2024

8/10 Bien

Cameron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good, cheap hotel
Stayed here several times, honestly really good little hotel. Very good price and decent rooms.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

simranjit

Voyage en couple
No wifi , no shower gel, so much noisy, next door keep knocking my door without any reason, i paid 7£ for wifi but wasn’t working, TV wasn’t working, no hot water, we turn on hot water tab, and it sounds very horrible.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

samh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Melanie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

8/10 Bien

Eiri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Two very uncomfortable nights on a bad mattress. it appeared as if the bed frame was broken.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Val

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Val

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

4/10 Médiocre

Janet

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Carrington House Hotel not to be recommended!
I was very disappointed. I realise this is a budget hotel but it really was poor and I would not stay in one of your hotels again. The place is extremely shabby and needs urgent refurbishment. My room had an awful constant plumbing noise and no heating. After a couple of hours I reported this and was given another room. This was OK but approached by a terrible stone staircase and again very shabby. The TV did not work and it took nearly 2 hours for someone to come and fix it. I received no apology for any of this. They seemed understaffed and uninterested. I have never had the need to write a complaint like this before, obviously some hotels are better than others but this was very poor. My short break to visit family and friends in my home town was somewhat marred. Lesson learnt, you get what you pay for but come on you should be able to do better than this!carr
Séjour de 2 nuits en décembre 2023

8/10 Bien

Jackie

Séjour de 3 nuits en décembre 2023

4/10 Médiocre

Hasmukh

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
What you pay for is what you get , could be better
Very basic but it reflects the price so not really surprising however it could have been cleaner and the music didn’t stop till very late and than the doors banging started The odd timings for the swimming pool was a joke .
Séjour de 1 nuit en décembre 2023

8/10 Bien

Graham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good overall Only two tissues in the bathroom and light bulb not working
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Lyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

June

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly and happy the hotel is a bit tried but l love my stay and would definitely go back
Séjour de 2 nuits en novembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was fine for what you paid, the room was clean and adequate. The facilities were fine for the night. Leisure facilities was an added bonus - we were close to them - which was great. We didn't eat at the hotel, but we got a very good recommendation in Bournemouth town centre, a bit of a walk but that was great to help the food go down. Not sure if there was a lift, but as we were on the ground floor - that wasn't a problem. PS, breakfast was nice in the morning (nothing special, but hot breakfast with a good choice)
Séjour de 1 nuit en octobre 2023

8/10 Bien

James

Voyage en famille
Les points forts : Équipements
Very clean and good value for money
Séjour de 1 nuit en octobre 2023