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Avis sur Residence Inn by Marriott Boulder Canyon Boulevard

3 out of 5
Residence Inn by Marriott Boulder Canyon Boulevard
2550 Canyon Boulevard, Boulder, CO

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 351 avis sur 456." "
Note des voyageurs de 8 (Bien), d’après 67 avis sur 456." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 456." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 456." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 456." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I found the room very clean and comfortable . The entire staff is very friendly and helpful. I was disappointed that the room was sold as a mountain view when most of the view was commercial roof tops .
Séjour de 3 nuits en mai 2024

10/10 Excellent

YUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Marti Jo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2024

10/10 Excellent

William

It's excellantness.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Julie

Perfect! River & town view…location was great! Walking distance to the gondola & town. Nice room w fireplace
Séjour de 1 nuit en avril 2024

10/10 Excellent

bridget

Séjour de 2 nuits en avril 2024

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking was not very easily marked.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

MELISSA

I was there for three nights in my room was never cleaned
Séjour de 4 nuits en avril 2024

8/10 Bien

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice shopping and dining options in the market area behind this hotel
Séjour de 1 nuit en mars 2024

10/10 Excellent

Marta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy amables
Séjour de 3 nuits en février 2024

10/10 Excellent

Hilary, New Canaan

Séjour de 5 nuits en février 2024

10/10 Excellent

Nancy

Les points forts : Propreté
Séjour de 1 nuit en février 2024

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable room with extra space
Séjour de 1 nuit en février 2024

10/10 Excellent

KURT

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is a nice comfortable and convenient place to stay in Boulder for easy access to CU and downtown
Séjour de 2 nuits en février 2024

10/10 Excellent

Troy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

8/10 Bien

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel with great staff and minor annoyances
This was a nice hotel with nice staff, but a few things could have been better. Arrival was confusing because the parking deck is gated, so we were not sure if we could get in without a key. We therefore had to drive around a few times until there was room in front of the hotel on the street. A key was required to access your floor on the elevator, which I understand is for our safety because of the homeless population in the area (which I was not aware of!). This was just annoying because it didn't work well and we often had our hands full and struggled to get to our floor. One time I even spilled my entire cup of coffee, so be careful out there! Then, our AC unit in our room was very finicky and it would turn on and off over and over, waking us up. We slept better when we just turned the unit off. The room was great, with lots of space. We enjoyed the full size fridge, sink, dishwasher, etc. The bathroom/closet set up was inconvenient for two people with luggage. The bed was pretty comfy with down pillows that worked as long as we had several of them. Continental breakfast was okay. They had everyone's favorite, the waffle. But, lacked any variety, it was like toast, vanilla yogurt and melon. It was still a great convenience.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Doug

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In and out, but great!
Clean room, great location for our one night stay…very impressed with this hotel!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lorena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación, atención.
Séjour de 7 nuits en décembre 2023

10/10 Excellent

Samuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience overall
Réponse de Residence Inn Team le 6 janv. 2024
Dear Samuel,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Erick MonroyGuest Service Manager

4/10 Médiocre

kristina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Dog barking in room next to mine at 9pm. Car alarm going off and on for 15 minutes straight at 10pm and again at 3am. Clean and nice space but wouldn't recommend if you enjoy quiet and uninterrupted sleep.
Séjour de 1 nuit en décembre 2023
Réponse de Residence Inn Team le 6 janv. 2024
Dear Kristina,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will take your feedback into consideration to better our experience.Sincerely,Residence Inn Team

10/10 Excellent

MELISSA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Joe

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel..highly recommended
Great hotel. All the amenities needed with the full kitchen, laundry, etc. very friendly staff and very clean hotel.
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Debora

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Julia

Séjour de 1 nuit en novembre 2023

10/10 Excellent

KAREN, MARBLEHEAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's great

10/10 Excellent

David

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Christian, San Francisco

Great location. Super easy check-in. Accommodating staff.
Séjour de 1 nuit en novembre 2023
Réponse de Residence Inn le 9 nov. 2023
Dear Christan,Thank you for taking time out of your day to leave us a review. We appreciate it. Hope you have a great day.

4/10 Médiocre

Joshua, Seattle

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
At check-in, Residence Inn by Marriott had to move me to another hotel. They (the Guest Services Manager) said they would comp the room, and since I had pre-paid through Expedia that I would have to ask Expedia to request the refund from Marriott. Expedia tried really hard but was never able to get an "OK to refund" from Marriott. So that was disappointing.
Réponse de Residence Inn le 9 nov. 2023
Dear Mr. Barnhill,Thank you for taking your time to leave a review. I'm also disappointed to hear that you did not receive your refund. We did not charge Expedia. When they mean they tried hard they called our hotel once. In which I answered and told them that I did approve the refund. They did need additional information but however I had to place them on hold for a brief moment to attend to a guest. They did not stay on the line, and it was only for 3 minutes they were on hold. I will be reaching out to them to see about this. Please do the same. As we did not charge them

10/10 Excellent

Wendy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear Miss. Wendy,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

Jody

Séjour de 4 nuits en mai 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear guest,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

Candace

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in a studio, with a queen bed and sofa-bed. There was one tv that was placed in a position that made it impossible for both the people in the bed AND the person in the sofa bed to watch. The kitchen was amazing. I would absolutely stay here again, especially for longer than one night.
Séjour de 1 nuit en octobre 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear guest,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

FLAVIO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente localização e quarto muito confortável
Tudo ótimo! Com exceção da conta do hotel.. No check-out fizeram bagunça com o que eu tinha que pagar, tive que passar varias vezes o cartão e depois com calma quando fui conferir o que havia sido cobrado, tinha um room service de $ 37,00 que não existiu. Agora tocar entrar em contato com o Hotel para pedir o estorno. Alem disso, foi cobrado $ 20,00 por dia de estacionamento, que não havia ficado claro no momento do check-in que haveria esta cobrança.
Séjour de 7 nuits en août 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear Mr.Flavio,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place. Our room was very nice
Séjour de 2 nuits en septembre 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear guest,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear Miss. Stephanie,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

Ryan Caine

Séjour de 1 nuit en septembre 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear Mr. Caine,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a clean and pleasant place to stay.
Séjour de 2 nuits en juillet 2023
Réponse de Residence Inn Team le 28 oct. 2023
Dear Mr. Daniel,Thank you for taking your time to leave us a review.We are happy to hear that we were able to bring a pleasant experience to you.Hopefully we can see you again.

10/10 Excellent

Debra

Séjour de 1 nuit en août 2023

8/10 Bien

Sue Ann

Séjour de 3 nuits en août 2023

10/10 Excellent

JENNIE, Auburn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is spotless. The breakfast is great. Workout facilities pool and spa are brand new. Staff are awesome. Value for money is unbeatable in Boulder. Highly recommend it

2/10 Horrible

Carolina

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
for $450/night, I was given a room right next to all their AC equipment. The view out of my window was this little patio on the 1st floor with this VERY noisy hotel's AC 4 feet away from my window. I heard the loud sound of their ACs all day and night, couldn't sleep at all for 3 nights. No guest should be placed in a room like that, it is cruel and super expensive, pay $450/night and not able to sleep. They said they were full. My room also was missing dish soup, sponge, bottle of water (they supposed to give you 2 bottles when you arrive).
Séjour de 3 nuits en juillet 2023
Réponse de Residence Inn le 7 août 2023
Dear guest,Thank you for taking your time to leave a review. As a whole team we apologize for the disturbance you had during your stay with us. We will work on correcting the matter.If you are ever around in Boulder please let us know. We will do our best to make sure your stay is lovely.Residence Inn Team

10/10 Excellent

JENNIE, Auburn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Downtown Boulder. Convenient to everything by walk or uber
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Susanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

Garret

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Computer was broken delaying our check in and the whole front of the hotel was torn up- should have closed the hotel and waited till they could actually open for guests
Séjour de 1 nuit en juillet 2023
Réponse de Residence Inn le 7 août 2023
Dear guest,We appreciate your time to leave a review we have our front intact. I believe this was directed to our neighboring hotel.Have a great day!

10/10 Excellent

Keil

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juillet 2023

10/10 Excellent

Jennifer

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Maria

Séjour de 1 nuit en juin 2023

8/10 Bien

Jayant, Toronto

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juin 2023