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Avis sur Crown Regency Resort & Convention Center

4 out of 5
Crown Regency Resort & Convention Center
Boat Station 2, Main Road, Brgy Balabag, Boracay Island, Aklan

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 16 avis sur 152." "
Note des voyageurs de 8 (Bien), d’après 46 avis sur 152." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 152." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 152." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 152." "

6,4/10

Propreté

6,2/10

Personnel et service

6,0/10

Infrastructures et conditions de l’hébergement

Avis

2/10 Horrible

Flavien

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service 0 pour ce faux 4 étoiles
Hotel usine à touristes asiatiques. Chambres loin d etre nickel, serviettes sales. La reception nous a donné une mauvaise chambre à notre arrivée. On a rechangé à 2h du matin de chambre puis le lendemain rechangement car le jacuzzi ne marchait pas. Dans notre 3eme chambre le jacuzzi ne marchait tjs pas...Dons on a laissé tombbé.... A 210€ la nuit, cet hotel est une arnaque. J'ai demandé un fer à repasser le 31 decembre à 18h, à 2 reprises, et je l'attends toujours... L'impression qu'il n'y a pas de manager dans l hotel... jamais vu ça....

4/10 Médiocre

Hanane, Paris

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel BRUYANT !!!!
L Hotel en lui même est bien sauf qu il y a un gros problème d' isolation ! Il est extrement bruyant !!!!!!!!! De notre chambre nous entendons TOUT les passants le personnel TOUT sans vous parler des travaux !!!! Des 7h du matin une horreur ! Et cerise sur le gateau on nous a facturer une serviette de bain parce que nous l avions sali !!! Soit 15 euros hallucinant !!!! Pas de piscines !!! Le Buffet est médiocre mais l personnel est très sympa !

4/10 Médiocre

Shawn

Could have been
Bulbs burnt out in room, refrigerator not working and asked to have replaced. I don't believe it ever was. As much as you charge per night, slightly overconcerned about towel limits. Wave pool not running 2 full days we were there but no problem running day we left. Was not in system so communication issue with website and hotel !!!!!!
Séjour de 2 nuits en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay was great, Crown Regency is very close to the beach, D'mall and easy to get transport from and to. However, the buffet breakfast that was included with my stay was not what I would usually eat for breakfast and as a vegan my breakfast was usually rice or fruit, there weren't many choices for me. The wifi also wasn't very fast but that was to be expected. Other than those two minor issues, the staff were very friendly and helpful, the room was very nice and we overall had a great time there.
Séjour de 7 nuits en février 2018

6/10 Satisfaisant

youngju

Les points forts : Confort de la chambre
위치,가격,조식 다 좋은데, 방음이 안됨
중국인들때문에 밤에 매우 시끄러움 파도풀이나 룸컨디션은 좋음.

2/10 Horrible

chris, san francisco bay area

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not worth for the money! Avoid this hotel
Air conditioner not working. Television malfunctioning and no hot water. Not worth for the money. Avoid this hotel
Séjour de 1 nuit en février 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
不満
まずチェックインでパソコンのパスワードロックがかかったりスタッフがダラダラしたりで1時間以上待たされた。施設内は老朽化しており清潔感もイマイチ。朝食は品数が少なく味も微妙。2日目は朝食ブュッフェをやめて外食にしました。この価格帯でこの酷さは初でした。

8/10 Bien

JONGGUK

Les points forts : Personnel et service

6/10 Satisfaisant

jenny, 한국

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
조식음식이중국중심
늦은시간까지 너무시끄럽고 조식음식이 중국인중심이어서 먹기불편했습니다. 또한 복층으로된방을 선택했는데 이층에있는 화장실물이 잘빠져나가지않아 아이가 미끄러져 크게다칠뻔했습니다.
Séjour de 2 nuits en février 2018

2/10 Horrible

Chieh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Do not go to a very bad place to stay
這個飯店已經被素質低落且富而無禮的大陸華人給佔滿了, 連帶的服務的菲律賓服務生前台非常不禮貌 身為ㄧ個旅遊業者前往長灘島20幾次的經驗 這次是最差的 每天的早餐供應時間7-9點就是ㄧ場戰爭 不只質量很差 完全配不上他的飯店星等 非常不建議帶著家屬去度假 甚至歧視大陸籍旅客 極少數浪費的行為 對於水果與蔬菜採用分配 讓人感覺有乞討得委屈感 客房服務也極差 本人升等住宿POOL SIDE房樓中樓 全家人都在ㄧ樓脫下戶外鞋 客房服務生卻在我全家人面前 直穿鞋子踩踏上ㄧ二樓 床上有沙礫 每日飯店的補充礦泉水 只有當我跟前台投訴後有送兩瓶 隔天又忘記了要補充 淋浴間的洗浴用品時時沒有補充到位 每天飯店的大堂就是滿滿的旅行團客 不停的導遊用麥克風嘶吼 飯店的服務生 也欺負中國籍旅客不懂陰文 當我家人用流利的英語 才有合理的服務 The hotel has been filled with low-quality and rude Mainland Chinese, polite reception of the associated services in the Philippines is very rude As a tourist to Boracay 20 times the experience of this is the worst daily breakfast supply time is 7-9 points ㄧ war Not only poor quality is not fully equipped with his hotel star is not recommended to go on vacation with their families Or even discriminate mainland travelers a very small amount of waste behavior for the distribution of fruits and vegetables make people feel beggarly sense of grievance Room service is also very poor, I upgrade accommodation POOL SIDE House floor, the whole family are off ㄧ floor, outdoor shoes The room waiter stamped on the second floor with my shoes in front of my whole family  Bed of gravel Daily mineral water in the hotel only when I complained to the front desk to send two bottles The next day I forgot to replenish the bathroom shower products from time to time without replenishment Every day, the hotel lobby is full of tour guides off non-stop guide with a microphone roar
Séjour de 5 nuits en février 2018

8/10 Bien

Jason

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en janvier 2018

6/10 Satisfaisant

seungyong, 제주도

Les points faibles : Personnel et service
스테이션2 메인로드에위치한호텔
대스크직원들 불친절 짜증날 정도로 느리고 신속하게 처리되는게 하나도없었다. 샤워할때는 뜨거운물도 나오질않고... 맘에 든건 수영장에 인공서핑 가격은좀비싸다.
Séjour de 7 nuits en janvier 2018

6/10 Satisfaisant

Travel Girl, Los Gatos, CA

Les points forts : Propreté, personnel et service, confort de la chambre
Average hotel within walking distance of the beach
First impression of the hotel lobby was nice. The room was spacious and clean. Breakfast, although not included, was average. The pool area was fun for kids but there was not a lot of places to sit. While the hotel advertises surfing and underwater activities, it's all extra charge even as a hotel guest. Within walking distance of restaurants, shopping and the beach so there was no need to take a taxi or tricycle.
Séjour de 3 nuits en décembre 2017

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
金額相応かな
家族７人、２部屋3日間宿泊しました。 ベットのシーツ、バスタオル、ゴミ箱等は毎日綺麗にしてくれましたが 床のごみや髪の毛のが入室時から気になり廊下の汚さ夜中まで韓国人や中国人の声や ドアの開閉音がうるさいのも気になります。 何よりエレベーターが３～４つあるうちの１つしか可動しないのは 迷路の様な広くて大きいホテルだけにロビーまで行くのに遠すぎて時間が掛かりすぎますね。 ステーション２まで近く立地条件と熱いお湯が絶えず出るのは◎です。 ホテルのプールで遊んでる人が少なく私たちは一度も利用しませんでした。 WI-FIは部屋の場所に寄りますが４階J棟は全くつながらず みんな１階まで降りて行っていました。 周りに飲食店やコンビニ、ランドリーもあり目の前をバイクタクシーが絶えず走っており その点は不自由しませんでした。
Séjour de 3 nuits en janvier 2018

4/10 Médiocre

chloe, Australia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very average for price
Staff not very attentive to guest needs. Called 6 times for extra towels. Shower pressure was very poor, had to call twice to get it fixed. Wifi was very poor and my view from the room was a calories lines, chicken and half unbuilt building. It expected more for what I paid. I do not recommend to my friends
Séjour de 3 nuits en octobre 2017

6/10 Satisfaisant

sky, seoul

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
생각보다 별로예요.
약간 실망했어요. 앞뒤사이건물이 가깝고 지하에는 조식먹을때 파리돌아다녀서 실망했습니다. 해변까지 아이데리고 걷기엔 멀고 트라이시클 타야합니다. 약간 화이트비치와 멀지는 않지만 애매한 거리입니다
Séjour de 1 nuit en septembre 2017

8/10 Bien

pama, korea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
걱정했던 것 보다 더 좋아요^^
보라카이 몇번 방문한 분들은 아시겠지만 디몰구경보다 한국에서는 느끼지 못할 아름다운 화이트 비치를 보면서 휴식이 더 즐거운걸 아실거여요 거기에 좀 더 저렴한 가격에 휴식할 리조트 찾으시면 나쁘지 않아요 ~
Séjour de 4 nuits en septembre 2017

8/10 Bien

Ray, Yongin

Les points forts : Personnel et service
가격대비 위치나 시설 무난합니다.
샤워부스 물 새고 화장실 배수가 좋지 않았습니다. 수영장 파도풀 두 번중 한 번 꼴로 고장등의 이유로 운행중단 되었었고요. 그 이외엔 만족합니다.
Séjour de 2 nuits en août 2017

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
모텔보다 못한 청소 상태와 2성급 정도의 수준
동네 모텔보다 청소상태가 안 좋았고, 키친, 욕실 모두 오래되어 마모된 상태였다. 침대 사이드테이블, 키친, 욕실에 개미가 있다. 타월은 오래되어 뻣뻣하고 색이 회색으로 변질된것들로만 있다. 체크인 카운터 여직원들이 상태히 불친절하다. 조식부페는 먹을게 없어 커파만 마셨다. 중국사람이 너무 많아 객실, 로비, 조식에서 너무 시끄러워 편히 지낼수가 없었다. 풀장 청소상태 안좋다. 오래되어 칩칩해 들어 갈 수가 없었다. 4성급이 아니라 2성급 정도의 컬리티다. 다시는 갈 일 없다!!!
Séjour de 3 nuits en août 2017

6/10 Satisfaisant

chuck , m

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Boracay
It was a nice stay but service could be improved. Wifi as stated to be free is not entirely true. You'll be given a voucher that lasts for 4 hours. So you need to enter a new voucher code everytime it expires which is such a hassle. Other than that the hotel is not that far from the beach. About 5 minute walk and that's not too bad. Cheers!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel with free shatle to the beach
It was good hotel and friendly hotel staff but some room is too far to the lobby but i like the hotel

10/10 Excellent

Gloria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We don't have any wash cloth in the bath room
My stay was excellent,but the price for the tour of underworld is rediculous ,they serve us a snack after that in which the french fries was cold and chewy

4/10 Médiocre

jeonghun

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
광장히 불친철함.청결도 안좋음
광장히 불친철하다. 다시는 안가고 싶다. 방에 곰팡이 냄새가 너무 많이 났다. 룸체인지 요청 하였으나 쳐다도 안보고 안된다고 한다.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice hotel with oceanarium/aquarium
Just be wary of the cashier / front office. They will charge you for stained bedding / towels

6/10 Satisfaisant

abby, KR

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
수영장이 좋은호텔,
바다까지 걸어나가려면 호텔로비에서 십분정도 걸려요. 깨끗하고 물도 잘 나오고 직원들도 친절해요. 단 하루도 채 안묵었는데 전기랑 물이 두번이나 나갔어요. 더워서 창문열어놓고있자니 담배냄새가들어오고 , 닫자니 덥고.. 양치하다 물이 끊겨 식수로 입행구고, 샤워하러 들어갔다 단수되서 그냥나오고.. 이 텀이 한 30분정도 있었던거 같아요. 이런경우가 자주있는거 같진않으니 수영장 이용 즐기시는분들은 추천해요. :)

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The Hotel is in a super tired state and is in need of wake up renovation

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
화이트비치와 디몰을 이동하기에 괜찮은 위치
호텔위치는 스테이션2 뒷쪽에 위치하고 있어서 화이트비치와 디몰을 도보로 이동하기에 괜찮은 위치였고 디빨리파파(해산물)에 인접해 있어서 볼거리는 좋았다 그러나 호텔내 객실 상태가 많이 낙후되어 출입문 열때도 힘들었고 군데군데 찍힌곳도 있었고 화장실 욕조도 고장나 있었고. 금고도 잘 작동되지 않았음

4/10 Médiocre

Jay

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff but service was very poor
Very friendly staff but was not competent enough. Hot water service is very bad. Literally no hot water was available for shower. One boiler for the entire hotel is no sufficient. Shower pressure is very low. Internet wifi password expired every couple of days and a hassle to update every time. Food was great for breakfast, however it was catered predominantly for chinese tourists. In-house water diving & pool staffs were exceptionally friendly and helpful. House keeping staff was exceptional good. Overall staffs were very kind and helpful, however, more work to be done on the service. Suggest assisting guests in crossing the road or some sort of traffic management system in place.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

GYEONGJUN

Les points forts : Propreté et confort de la chambre

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Kendrick

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
The employees are not ok specially the guards are rude. Their system for check in and check out is not good.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
노와이파이 가족여행에 좋은 호텔같아요
와이파이 와 글로벌유심다 완전 안터져요 이호텔만들어가면 인터넷 완전 안터져 ㅠ ㅠ 와이파이 인터넷은 거의 포기하고 있었어요 그리고 4인이 묵었는데 청소후 타월이 항상 2개씩있어서 다시부탁하면 친절히 가져다 주긴했지만 슬리퍼도 그렇고 ㅠ 신경좀더 써주었으면 ...

4/10 Médiocre

전인수, 대한민국

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
절대 예약하지 마세요~
보라카이 3번째 방문인데.. 최악이네요.. 첫날 저녁 11시즘 도착해서 체크인 하니.. 시설은 노후되어ㅠ있고 곰팡이 냄새가 너무 심해서 룸체인지 요청 했더니 도로가에 이상한 방을 배정 피곤해서 우선 자고 다음날 다시 교체 요청했지만 안된다함. 룸 교체 포기. 룸 클리닝은 요청시에만 해주는지 안해줌~ 요청 할때도 키를 맞겨야함?. 조식 기대하진 않았지만 정말 기대 이하. wifi는 룸이나 로비 풀에서ㅠ양호 (느림) 수영장은 파도풀은 잼났지만 하루2번 너무 짧은 시간 운영.. 미끄럼틀은 무게가 있어야 내려가요? 미끄럼틀을 탔는대 왜 팔이 아픈지.. 여긴 아무리 욕을 먹어도 패키지로 먹구 살기 때문에 수정 안할듯~~ 직원들은 나름 친절 했어요.. 예약하시기 전에 다시 한번 생각해보세요~

8/10 Bien

MINCHEOL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
화이트비치와 접근성이 약간 떨어지지만 그리멀지 않으며 숙소로서의 편안함과 안락함 깨끗함 모두 만족

6/10 Satisfaisant

Voyageur vérifié

Just off the beach - Nice resort style.
Overall the hotel/resort was nice. Nothing extraordinary though. Staff were lovely and always helpful despite how busy they always were. The location was good - on the main road and only a 5 minute walk to Station 2 beach. Wifi was terrible though - was basically non-existant. Especially frustrating when trying to confirm further details of the holiday and because the hotel boasted 'super-fast wireless internet' on the booking. Wave pool was broken and looked like it hadn't been used for months. The pool was large and shallow throughout. Outdoor bar area was nice. Overall, a nice resort-style hotel better suited for families.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
아이들이 좋아하는 파도풀외에는 그닥...
C타워에 있었는데 객실밖 주변에서 정화조냄새가 넘 심해서 정말 싫었습니다 써핑연습풀은 미운영상태였고 규모는 작지만 그나마 오후 4시30분에 20분,오후5시에 10분 운영하는 파도풀만 맘에 들었습니다 전기주전자가 구비되어있는점도 좋았습니다

8/10 Bien

mini, フィリピン

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
快適なリゾートホテル
とても良かった。海からも歩いて5分くらいで、水着で移動できた。wi-fiが繋がりにくかったのが残念。そして韓国人宿泊客ばかりでうんざり。新年の花火が間近で見ることができ、最高の思い出になった。プールの波が面白く、家族向けのホテル。また利用したいと思う。

8/10 Bien

MINYOUNG, 평택

Les points forts : Propreté
숙박시설은 괜찮았지만 욕실 물이 미지근해서 헬퍼를 불렀는데 확인하더니 다시 오겠다고 기다리라 해서 기다렸는데 다시 오지를 않았어요ㅋㅋ 그리고 와이파이가 느리고 하루는 접속이 안되서 먹통이였습니다.

4/10 Médiocre

DJ, California

Nice Location but...
The hotel policies for the front desk was dissapointing. I lost a card key and they charged me for a replacement. Checking out took way to long. We had to wait 15min to check out with our traspotation waiting while they checked the room. The room was nice and clean and the bathrooms were very nice although there was never enough towels. There was a moldy smell in the room which bothered my allergies and would make me to not recommend this hotel. The highlights of the hotel was the breakfast and concierge staff.

2/10 Horrible

Rino, cebu

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad place, never again.
Really bad hotel, not like in the pictures. I wanted to reebook it as soon as i entered the building. Was not happy with my stay because it was no hot water, no elevator was working. The food was bad and have really nothing good to say.

10/10 Excellent

Tedie, Missouri USA

Les points forts : Propreté, personnel et service, confort de la chambre
This hotel was not on the beach. The service and staff are awesome.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Overpriced Dump
The first thing I noticed was the refrigerator was not colder than about 70 degrees F, but understood that the power may have been turned off for a long time. Even after 6 hours the temp did not change so I requested a replacement. Even the replacement could not keep my insulin cool enough to make a difference. I carry an insulin cooler that requires it to be frozen and neither of the two refrigerators had operating freezer sections. Even though the staff was helpful in trying to resolve the problem by offering to use the kitchen freezer and refrigerator to keep the insulin cool, it was a hassle to always ask them to get the items for me. I also noticed some other maintenance issues at other portions of the hotel such as signage was not always appropriately placed or worded properly, tiles in the floor of the lobby were cracked, and..

8/10 Bien

Patrick Chester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad stay
Will not recommend

8/10 Bien

Taegyun, 대한민국

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
good for value and location, especially pool
location is in station 2 and wifi condition is good. Swimming pool is good for wave and surf. but working time is not stable.

6/10 Satisfaisant

척, 희

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
so many chinese korean very noisy
시설 자체는 나쁘지않음. 많은 한귝인과 즁귝인에 방뮨으로 뭔가 뷸편함.. 해변에선 그리 멀지 않으나 메인 스트릿에선 거리가 있는편. 트라이시클타면 갈만하나 매번 흥정해야해서 귀찮음

2/10 Horrible

jieun, kroea

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
절대비추합니다
아직체크아웃전이지만 너무너무 엉망이라서 글을 남깁니다 1.호텔정보에는 디파짓으로 현금 또는 신용카드가 필요하다고 쓰여있지만 실제로는 절대 신용카드를 받을수가 없다고 합니다. 필리핀 화폐를 모두 소진하고 가야하는데 새벽출국인 저희는 너무 불편했습니다. 2.체크인하고 방배정후 입실하기까지 약 30분이나 걸 렸습니다. 한시가 아까운 관광객들에게는 너무 손해입니다. 3. 객실 내에 가운이 없습니다. 4. 무료로제공하는 물도 없습니다. 5. 수압이 약합니다. 6. 번화가로 나가는 무료차량도 없습니다. 7. 침대옆 콘센트가 없어서 취침중에 핸드폰충전이 어렵습니다. 8. 2박을 머무르는데 청소후에 일회용슬리퍼를 교체해주지않았습니다. 9. 예정과다르게 조식을 먹지못하고 새벽출발인 저희에게 조식 조금 의 빵을 테이크아웃 해주지않습니다. 10. 샤워타올 및 헤어브러쉬가없습니다

8/10 Bien

WEI-HUA, 台北

Les points forts : Propreté, personnel et service, confort de la chambre
家庭旅遊不錯
設施舊了一點,但是家庭旅遊不錯喔！

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre