Restauration extérieure

Avis sur Hotel Roma

4 out of 5
Hotel Roma
Via D'Azeglio, 9, Bologna

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 115 avis sur 208." "
Note des voyageurs de 8 (Bien), d’après 66 avis sur 208." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 208." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 208." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 208." "

9,0/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

sylvie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel tres bien situé, et très calme
Séjour de 1 nuit en août 2023
Réponse de Hôtel Roma à Bologne le 3 sept. 2023
Bonjour Sylvie,Nous sommes heureux que vous ayez apprécié votre séjour à l'hôtel Roma et nous espérons vous recevoir à nouveau au cœur de Bologne.Cordialement

10/10 Excellent

frederique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfaitement satisfaite
Un hôtel idéalement placé dans le centre historique. L'ambiance est traditionnelle , le personnel adorable et efficace.L'hôtel est très propre . Le petit déjeuner est standard mais copieux . J'ai été ravie de mon séjour.
Séjour de 8 nuits en juillet 2023
Réponse de Hôtel Roma de Bologne le 26 juil. 2023
Bonjour de l'Hôtel Roma,merci pour cette belle critique, nous sommes heureux que vous ayez apprécié votre séjour et l'engagement de notre personnel à mener à bien leur travail avec passion et dévouement.Nous sommes impatients de vous revoir parmi nous au cœur de Bologne.Cordialement

6/10 Satisfaisant

Nourya

Séjour de 3 nuits en mai 2023
Réponse de Hotel Roma in Bologna le 6 juin 2023
Good morning Nourya,thank you for your time in reviewing your stay with us, unfortunately expressing only one vote without giving any explanation of the score is certainly not constructive for us or even for the reader.No problems were reported to us during your 3-night stay; we always remember that for every need it is sufficient to contact the Reception staff who are always ready to intervene to solve any problem or satisfy the requests of our Guests when possible.Hotel Roma in Bologna

10/10 Excellent

CHRISTIAN

Séjour de 2 nuits en mai 2023
Réponse de Hotel Roma di Bologna le 20 mai 2023
Dear Christian,thank you for your review, we are happy you enjoyed your stay in the heart of Bologna.Look forward to welcoming you again.Kind regards.Hotel Roma in Bologna

10/10 Excellent

MICHEL, MONTREAL

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel très courtois et serviable. Chambre très propre et tranquille. La situation géographique au centre des sites à visiter.
Séjour de 1 nuit en octobre 2022
Réponse de Hôtel Roma de Bologne le 9 nov. 2022
Cher Michel,nous sommes heureux que vous ayez apprécié notre engagement à accueillir nos hôtes au cœur de Bologne et nous espérons vous revoir parmi nous si vous avez besoin de rester dans notre ville.Cordialement.Hôtel Roma de Bologne

10/10 Excellent

Gérard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hôtel, particulièrement bien situé, près de la Piazza Maggiore, chambre très grande avec balcon. Recommandé!
Séjour de 2 nuits en septembre 2022
Réponse de Hotel Roma Bologna le 20 sept. 2022
Cher Gérard,merci pour l'examen, nous sommes heureux que vous l'ayez bien trouvé dans notre structure.Nous espérons avoir le plaisir de vous accueillir lors de votre prochaine visite à Bologne.Cordialement,Hotel Roma Bologna

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bonne adresse
Bon emplacement , personnel disponible et sympathique
Séjour de 3 nuits en août 2022
Réponse de Hotel Roma Bologna le 20 août 2022
Dear Guest,thank you for choosing the Hotel Roma for your stay in Bologna and for the kind words for our staff.We look forward to seeing you soon in Bologna.Hotel Roma Bologna

10/10 Excellent

PASCAL

Séjour de 1 nuit en juillet 2022
Réponse de Hotel Roma le 29 juil. 2022
Dear Anita, Thank you for selecting the Roma hotel for your stay in Bologna and for the score you have assigned to us. We wait for you soon Hotel Roma Bologna

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Très bien situé plein centre mais calme Très bien situé plein centre mais calme
Séjour de 2 nuits en décembre 2019

8/10 Bien

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, friendly staff, firm bed
Séjour de 1 nuit en mai 2024
Réponse de Hotel Roma in Bologna le 27 mai 2024
Dear Julia,thank you so much for your review and your nice words, we are happy you enjoyed your stay with us in the hearft of Bologna.We hope to have you here again.Kind regards,

10/10 Excellent

Marijane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice hotel right in pedestrian old city. Restaurants all around nice staff.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Roma in Bologna le 27 mai 2024
Dear Marijane,thank you so much for your review and your nice words, we are happy to know that you enjoyed your stay and our location in the heart of the city.We look forward to welcoming you again.Kind regards,

8/10 Bien

Mike

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location in central Bologna. We walked from the station to the hotel. We liked being close to the city centre. Our room was comfortable and quiet. Buffet breakfast with a good choice of cereal; breads, patries, cheese, cold meats, fruit. Soya milk available.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Roma in Bologna le 27 mai 2024
Dear Mike,it was a pleasure to have you in Bologna, thank you so much for your review and your nice words, we are happy to know that you enjoyed your stay in the heart of Bologna.We hope to have you here again.Kind regards,

10/10 Excellent

Miguel, Fresno

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location. Very courteous personnel. Would definetely recommend
Séjour de 1 nuit en mai 2024
Réponse de Hotel Roma in Bologna le 26 mai 2024
Dear Miguel,thank you for the review and the appreciation expressed, it is for us a great recognition of the commitment, passion and dedication with which the staff performs its work every day trying to accommodate our Guests in the best possible way.We hope to have you with us again.Kind regards.

8/10 Bien

Giusy

Voyage en couple
Les points forts : Propreté et personnel et service
Centralissimo e pulito
Séjour de 1 nuit en mai 2024
Réponse de Hotel Roma in Bologna le 20 mai 2024
Dear Giusy,thank you so much for your kind preference to our Hotel and your review, we are happy you enjoyed your stay with us in the heart of the city.We hope to have you here again.Best regards,Hotel Roma in Bologna

8/10 Bien

Shay

Les points forts : Propreté et personnel et service
I’d recommend hotel roma to anyone staying in Bologna. Not entirely sure I’d stay here again, just cause I found the area to be too central (covered in designer stores, would prefer something more local but I hadn’t been to Bologna before). But it was clean, and the staff was nice.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Roma in Bologna le 16 mai 2024
Good morning Shay,thank you so much for choosing us for your stay in Bologna, we are happy to know that you enjoyed your stay with us and we hope to have you here again.Kind regards,Hotel Roma in Bologna

8/10 Bien

waheed, West Vancouver

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great great location. Friendly staff and good breakfast for basics. Historic building with old world charm. Rooms understandably small, shower really small!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Roma in Bologna le 16 mai 2024
Dear wahhed,thank you for your review, we are happy to know that you enjoyed your stay with us.We hope to have you here again.Kind regards,Hotel Roma in Bologna

10/10 Excellent

Leopoldo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Siamo stati avvolti e immersi nell’atmosfera della città’ e accolti con professionale premura in questo hotel prestigioso
Séjour de 1 nuit en avril 2024
Réponse de Hotel Roma di Bologna le 24 avr. 2024
Gentilissimo Leopoldo,grazie per la recensione e le bellissime parole, siamo felici di sapere che siamo riusciti ad accoglierla al meglio, è per noi un importante riconoscimento della passione e dedizione con cui quotidianamente svolgiamo il nostro lavoro.Ci auguriamo di averla presto ancora con noi.Cordiali saluti.Hotel Roma di Bologna

10/10 Excellent

Cristiana

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ottima posizione e stanze molto silenziose e pulite.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Roma di Bologna le 7 avr. 2024
Gent.ma Cristiana,La ringraziamo per le belle parole che ci ha dedicato e per aver scelto l'Hotel Roma per il Suo soggiorno, siamo felici di sapere che ha apprezzato la posizione della struttura e le sue camere.Speriamo di poterLa accogliere nuovamente nel cuore della nostra città.Cordiali saluti,

10/10 Excellent

NORIKO

Séjour de 1 nuit en mars 2024
Réponse de Hotel Roma in Bologna le 24 avr. 2024
Dear Noriko,thank you for your review and the rating, we hope to have you here again.Kind regards,Hotel Roma in Bologna

8/10 Bien

Elena

Séjour de 1 nuit en mars 2024
Réponse de Hotel Roma in Bologna le 24 avr. 2024
Gent.ma Elena,grazie per averci recensito, speriamo di poterla accogliere nuovamente nel cuore della nostra città.Cordiali saluti.Hotel Roma in Bologna

10/10 Excellent

giuseppe

Voyage en couple
Tutto perfetto!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Roma di Bologna le 3 avr. 2024
Gentile Giuseppe,La ringraziamo per la splendida recensione e per l'ottimo voto assegnato. Ci auguriamo di riaverLa al più presto nel cuore della nostra città.Cordiali saluti,

10/10 Excellent

NORIKO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ホテルの場所がボローニャの中心街のどこに行くにも便利なところにある。 ラグジュアリーではないが、清潔で従業員は親切で快適に過ごせる。
Séjour de 2 nuits en mars 2024
Réponse de Hotel Roma in Bologna le 3 avr. 2024
Dear Mr. Noriko,we are glad to know that you have enjoyed your stay in Bologna, especially for our beautiful location and for our staff, that are two of our strenghts.We really hope to welcome you again as soon as possible.Best regards,

6/10 Satisfaisant

Mette

Les points forts : Propreté
Séjour de 3 nuits en février 2024
Réponse de Hotel Roma in Bologna le 3 mars 2024
Dear Mette,thank you for the review although sincerely, since you didn't write anything, we don't understand in what we failed to satisfy you, our staff is always ready to listen to the requests of our Guests to accommodate them in the best way.

10/10 Excellent

Antonio Gerardo

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Roma di Bologna le 22 mars 2024
Gent.mo Antonio Gerardo,La ringraziamo per l'ottimo punteggio assegnatoci, speriamo di poterLa ospitare di nuovo nel cuore della nostra città al più presto.Cordiali saluti

4/10 Médiocre

Mick, SUTTON COLDFIELD

Voyage en famille
The hotel is right in the heart of the historic district which is the only reason to stay. We booked adjacent rooms. The ceilings are higher than the rooms are long, or wide. They are rather tight with little storage space for suitcases. I would say that the star rating is more to do with the location than the quality of the hotel. It's very tired and uninspiring. The reception area is very dark and damp. The bar is tatty. The staff were helpful and friendly. If you are looking for nice comfortable base to retreat to after a long day's sight seeing, this is not it.
Séjour de 1 nuit en août 2023
Réponse de Hotel Roma in Bologna le 4 févr. 2024
Morning Mick,thank you for your review although frankly quite questionable if not outright defamatory.We are talking about the most historic hotel in Bologna, the result of the fusion of seven buildings and a tower dating back to 1400; the load-bearing walls and the constraints to which we are subject do not allow us to "shape" the structure as we please but we must respect precise limits.As was agreed until the 19th century, the rooms had high ceilings, a feature that has been preserved by us, which does not justify being a negative factor, without considering that the wall where the headboards of the beds rest is more than 4 meters, certainly our ceilings are yes high but not that high.There is a closet in the room where one can store one's clothing and suitcases; along with it is a convenient luggage rack.To describe a hotel as "tired" after it has been renovated and with some work still in progress is not exactly the most correct term; the new reception desk itself during your stay was being set up, perhaps because the new electrical system had not yet been completed and the previous one was still in operation, 48 halogen spotlights that are anything but unlit, regarding humidity there is no trace of it, yet another piece of defamatory information.Please allow us one piece of advice from now on: do not wait 2 months to leave a review, you may very well get confused with other facilities visited later and avoid harming those who passionately and honestly do their daily work.Hotel Roma in Bologna

10/10 Excellent

Mert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Roma in Bologna le 1 févr. 2024
Dear Mert,thank you for the review and your vote, we hipe to have you here with us again in the heart of the city.Kind regards,Hotel Roma in Bologna

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient, comfortable and reasonably priced
Great location a twenty minute walk from Bologna Centrale, friendly staff, comfortable rooms and a nice buffet breakfast included (starting at 6.45A)
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Roma in Bologna le 1 févr. 2024
Dear Richard,thank you so much for your review, we are happy to know that you enjoyed your stay in the heart of the city.We hope to have you here with us again.Kind regards,Hotel Roma in Bologna

8/10 Bien

Aleksa

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We liked the convenience of being located in the center of the city. Breakfast was buffet style and lots of choices from eggs, meats, cheeses to sweets, crackers, and cereals. My only comment about our room was our shower. It was leaking every time we used it and made our bathroom floor soaking wet. The other amenities were dated but sufficient for us.
Réponse de Hotel Roma in Bologna le 21 janv. 2024
Dear Aleksa,thank you for your review and for choosing us for your stay, we are happy to know that you enjoyed your stay at Hotel Roma.We always recommend that you immediately report any problems to the front desk, both to ensure that our Guests have the best possible stay and to be able to take prompt action to resolve them.Your review arrived over a week later and no communication was made to the Front Desk staff.

8/10 Bien

Peter

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Roma in Bologna le 21 janv. 2024
Dear Peter,thank you for your review, we hope to have you here again with us.Regards,Hotel Roma in Bologna

8/10 Bien

Teresa

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Roma di Bologna le 27 déc. 2023
Buongiorno Teresa,grazie per la recensione e per averci scelti per il suo soggiorno nel cuore della nostra città.Ci auguriamo di averla nuovamente con noi.Cordiali saluti.Hotel Roma di Bologna

8/10 Bien

Jang

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
기본 방은 좁지만 혼자하면 괜찮습니다. 다소 오래된 건물이지만 그 나름의 운치가 있어서 즐거웠습니다.
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Roma in Bologna le 17 déc. 2023
Dear Mr Jung,thanking You for the rewiew, we inform You that the room You chose was a standard single, well documented with photos on the portal, alternatively there are larger single superior or double single use rooms.We would like to point out that this is not an "old" but a "historic" building, in fact it is the result of the union of seven buildings and a tower, some dating back to the 15th century.Hoping to have you near our facility again, we offer,Best regardsHotel Rome in Bologna

8/10 Bien

Frank

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fint hotel med en super beliggenhed.
Séjour de 4 nuits en novembre 2023
Réponse de Hotel Roma in Bologna le 28 nov. 2023
Dear Frank,thank you for your review and your nice words, we hope to have you here again with us.Kind regards.

10/10 Excellent

Peter

Voyage en groupe, Voyage d’affaires
Les points forts : Équipements
Very close to some really interesting history, culture, great restaurants and shopping.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Roma in Bologna le 28 nov. 2023
Dear Peter,thank you so much for your review, we are happy you enjoyed your stay in the heart of Bologna.Looking forward to welcoming you you again.Kind regards.

10/10 Excellent

Laurie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location, location, location
Great stay in a very comfortable hotel. Allowed to check in early too getting out of the rainy weather…breakfast was great too
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 11 nov. 2023
Dear Laurie,thank you so much for your review and your nice word, we are happy to know you enjoyed your stay in the heart of the city.We hope to have you here again with us.Kind regards,

10/10 Excellent

Maria, Manati

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelent more than we expect!
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 8 nov. 2023
Dear Maria, thank you for your review and for the score you have given us, we are happy to know that you have enjoyed your stay at Hotel Roma in Bologna. We hope to welcome you again another time.Kind regards

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice traditional old style hotel
Great location, nice big room with modern bathroom. Would definitely stay next time in Bologna.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 8 nov. 2023
Dear Gordon, thank you for your review and for your nice words, we are really happy to know that you have enjoyed our location in the heart of the city center in Bologna and our rooms. We look forward to welcoming you again in our hotel. Best regards

10/10 Excellent

John

Séjour de 4 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 2 nov. 2023
Dear John,thgank you for your review and the rating, we are happy to know you enjoyed your stay with us in teh heart of Bologna and we hope to have you here again with us.Kind regards,

6/10 Satisfaisant

James kenneth

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Location, location, location.
Excellent location, couldn't have been closer to the central square area. Room decor is an acquired taste but old world Italian style. Hotel needs to up its game, In room kettle was broken and main door squeeked, the AC wasn't functioning and the breakfast was mediocre. It was OK for one night but my wife was very disappointed.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Roma in Bologna le 2 nov. 2023
Good morning James.Thank you for reviewing us, we are happy to know you enjoyed our location in the heart of the city.We deliberately chose to keep a classic style being ours the most historic hotel in the city, rather than an ephemeral style dictated by the fashions of the moment, which is well documented by the many photos on the profile page and in the room type at the time of choosing the same.Two years ago we started a deep renovation of our hotel, which is still not completely finished, as you will have noticed during your stay.However, we would like to dwell on a not insignificant detail of the review: the air conditioning was not working.Every country has its own rules regarding air conditioning, heating and environmental protection: Italy is very attentive to these issues and there are national and local regulations that determine when and for how long heating and air conditioning systems should be put into operation.In the room the air conditioning was deactivated because required by law.

10/10 Excellent

neyre l f

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Roma Bologna le 24 oct. 2023
Dear Neyre,Thank you for staying at the Hotel Roma in Bologna and for the fantastic score you gave.We wait for you soon.

10/10 Excellent

Jan H

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Attraktivt hotell sentralt i Bologna
Veldig fin beliggenhet sentralt i det historiske midtpunkt. God atmosfære, og hyggelig personale i resepsjonen. Hotellet ligger med hovedinngang i fin gågate. Taxi kommer lett til på baksiden av hotellet med egen inngang.
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 2 nov. 2023
Dear Jan,Thank you for your great review and for the vote, we are happy to know that we were able to welcome you in the best possible way and that you enjoyed our location in the heart of Bologna.We hope to have you with us again.

8/10 Bien

Linda, Indio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Roma Bologna le 24 oct. 2023
Dear LInda,Thank you for staying at the Hotel Roma in Bologna and for the good score you gave.We wait for you soon.

8/10 Bien

Trond

Séjour de 3 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 8 nov. 2023
Dear Trond, thank you for your review and the rating, we are happy to know that you have enjoyed your stay in our hotel. we hope to have you again with us in Bologna.Kind regards

10/10 Excellent

Torbjörn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hjärtat i Bologna
Trevligt hotell med utmärkt läge ett stenkast från Piazza Maggiore. Nära till restauranger. Bra frukost och trevlig personal.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 2 nov. 2023
Dear Torbjörn,Thank you for your great review and for the vote, we are happy to know that we were able to welcome you in the best possible way and that you enjoyed our location in the heart of Bologna.We hope to have you with us again.Kind regards,

8/10 Bien

Susan

Voyage en groupe
Location was excellent. I had ordered a taxi for 7:15 AM but it didn’t arrive. Had to ask at the desk for another to take me to the airport. Fortunately it arrived in time. Other than that, my stay was very good.
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Roma in Bologna le 2 nov. 2023
Dear Susan,thank you for your review and kind words, we are happy to know that you enjoyed your stay in the heart of Bologna.As mentioned during your stay, the online system allows us to book a cab call instead of doing it manually at the time, unfortunately this does not guarantee a cab, but as you could see, we immediately took action to find one available.It sometimes happens that in certain time slots of intense demand or at events or fairs, there may be some difficulties, this is a service not directly managed by us.We hope to have you with us again.Best regards,

4/10 Médiocre

Doree

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wry old out dated and not very clean
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Roma in Bologna le 2 nov. 2023
Good morning Doree,thank you for your review.Thanks to your report along with that of other Guests, we had to verify the serious shortcomings of a probationary waitress who, as a result, was not confirmed.We immediately took steps to find a new waitress who would do her job diligently and carefully.We always remember that for any eventuality or need it is always recommended to contact the Reception staff who, in her case, would have immediately changed her room.We would like to point out that ours is not an "outdated" style but rather a classic one: the Hotel Roma is the most historic hotel in Bologna and we have maintained the style that has always distinguished us rather than chasing ephemeral fashions of permanence.In addition, the style of the hotel and the rooms is amply documented both in the portals and on our website, even when choosing the type of room there are numerous photos available precisely for the purpose of showing what you are booking...

4/10 Médiocre

Torsten

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Zentrale Lage, Wollmäusse unter dem Bett wurden nach Reklamation entfernt. Der O-Saft zum Frühstück war gefärbtes Wasser. Mehrere hundert TV-Sender, aber kein BBC, ORF, ARD, ZDF oder NTV, dafür aber als einer von 3 deutschsprachigen Sendern "auf1", ein rechtsradikaler Kanal mit AfD-Propaganda und Verschwörungstheorien!
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 2 nov. 2023
Good morning Torsten,we thank you for reviewing us.As you yourself pointed out, the dust problem was promptly fixed and the new probationary maid was not confirmed as a result of this serious deficiency.When there are difficulties, including the reception of satellite channels, simply contact the Front Desk, which will provide any information you need to use the smart TV in all rooms and be able to use one of the many streaming systems that allow you to watch all the TV channels that exist.

10/10 Excellent

Valerie, Washington

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel, on a pedestrian street only steps away from the main historical square. The room was sufficiently spacious, quiet, clean, and well appointed, with nice beds and shower. Good breakfast and excellent overall appearance of the hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Roma in Bologna le 10 oct. 2023
Dear Valerie,thank you so much for your review and your kind words, we are happy to know you enjoyed your stay with us in the heart of Bologna.We hope to have you here again with us.Kind regards,

8/10 Bien

Manuela

Voyage en couple
Very well located in the center of town. Walkable to main attractions, restaurants. It's an older building. Rooms, hallways and breakfast room could use an update: fresh paint, wallpaper. Breakfast was plentiful. Staff was alright, but could have been a little more friendly and really needed to be updated on information regarding ordering taxi for a morning run to the airpirt. It ended being 30 minutes late and we cut it close to catch our flight. The driver said hotel staff should have known better to book it for us the previous night, esoecially with the airport express train being down.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Roma in Bologna le 8 oct. 2023
Dear Manuela,thank you for choosing us for your stay in the heart of Bologna and for your vote for your stay.We would like to acknowledge some points of what you wrote as not entirely correct.The Roma is the most historic hotel in the city, born from the merger of seven buildings and a tower dating back to the 1400s, this implies that periodically renovation and conservation work must be carried out.The rooms were renovated in 2020 and 2021, the restaurant in 2022, and the common areas on the ground floor in 2023 (some works are still in progress, as you have certainly seen).Perhaps you have confused our classic style, which we expressly wanted to maintain for the typicality of our hotel by firmly opposing chasing the ephemeral fashions of the moment.Our staff was well aware of the city's issues, and as you noted we used the automatic system of finding the first available cab, which, by the way, provides a call booking system (book the cab request call, not the cab).The taxi driver should have been more honest with you and explained exactly how the service works, which, unfortunately, is not dependent on us and is not provided by us.Best regards

8/10 Bien

Lars

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Roma di Bologna le 8 oct. 2023
Dear Lars,thank you for your review, we hope to have you here again with us in the heart of the city.Kind regards.

10/10 Excellent

Teresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were extremely accommodating, getting a room ready and letting us check in early after an overnight train.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Roma in Bologna le 8 oct. 2023
Dear Teresa,thank you for your review and your nice words, we are happy you enjoyed your stay with us, we hope to have you here again at the Hotel Roma in the heart of Bologna.Kind regards,