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Avis sur Ramada by Wyndham Boise

3 out of 5
Ramada by Wyndham Boise
3300 S Vista Ave, Boise, ID

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 109 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 165 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 213 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 232 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 287 avis sur 1006." "

5,2/10

Propreté

6,2/10

Personnel et service

4,8/10

Équipements

4,8/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Debra

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didn’t clean my room. Left at 8am returned 930pm. Did not have clean towels. They told me I had to go to the front desk to get clean ones. The hall floor was sticky—gross. Very disappointed in this place.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Connie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
A little dirty but great value
Séjour de 1 nuit en mai 2024

10/10 Excellent

Hilario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Ramada team le 26 mai 2024
Thank you!

6/10 Satisfaisant

Jamie

Les points faibles : Personnel et service et équipements
The service at check in stunk. The key didn’t work and I got conscendingly questioned if I put it near my cards or phone. It was after midnight I’m 7 months pregnant and was in pain and had to leave have to move half my stuff at the room only to be moved to another room have to climb the stairs (because there was no elevator) and get it before I could find the next room. In the next room the toilet didn’t flush unless you opened the lid and flushed it manually.
Séjour de 1 nuit en mai 2024
Réponse de Ramada Front Desk Team le 22 mai 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

6/10 Satisfaisant

Nani

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room look very nice and clean. Laundry machine twice more expensive than other hotels on the area and both dryer not working properly. I did 3 circle of 60 minutes but my clothing is not dried. Jacky the front desk Lady very nice, she texted her manager and she said her manager told her to return my money back. That not the point, I just wanted my clothing dried. The housekeeping Lady so nice, she was asking if I need towels or anything else because I don’t need her to clean my room. I hope my review will help the hotel management make they other hotel guests happy about they laundry.
Séjour de 2 nuits en mai 2024
Réponse de Ramada Front Desk Team le 20 mai 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

6/10 Satisfaisant

Stephen

Voyage en groupe
Les points faibles : Équipements
The rooms were clean and surprisingly quiet. The place is however somewhat run down. Floors , doors, and carpets are beat up. The exterior is littered with trash from guests and their dogs. Be careful where you step. You get what you pay for, it met my I need for a place to sleep and shower
Séjour de 1 nuit en mai 2024
Réponse de Ramada Front Desk Team le 20 mai 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

8/10 Bien

MIke

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The property was clean. Would have not been by the pool, noisy.
Séjour de 1 nuit en mai 2024
Réponse de Ramada Front Desk team le 20 mai 2024
Thank you. We are happy to hear you enjoyed your stay. We look forward to welcoming you back the next time you are in the Boise area!

2/10 Horrible

Kevin

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Did not enjoy our stay at this run down Hotel. Security doors did not lock or stay closed.
Séjour de 1 nuit en mai 2024
Réponse de Ramada team le 17 mai 2024
We're sorry to hear that. We've looked into the matter and have taken corrective actions. Thank you for feedback.

4/10 Médiocre

Cindy, La Habra

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What I didn't like about property was the first visit on 2/5 there was still trash in the trash can from the previous occupants. The second stop on 2/13 the room stunk of middle eastern food. Some people may like that stuff but we don't even like the smell of it. It also had outside doors that slammed, there was something on the floor in the hall on the first visit it was still there on the second visit. Terrible place to stay
Séjour de 1 nuit en mai 2024
Réponse de Ramada team le 15 mai 2024
We love polite and honest reviews. Thank you for staying with us and also taking the time to leave feedback on your recent visits. We've looked into the matter and have also shared your comments with our team in efforts to avoid these issues in the future. We're sorry your time hre was less than pleasant. We wish you well on your future travels!

2/10 Horrible

Christopher

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
not the best place to stay
Séjour de 2 nuits en mai 2024
Réponse de Ramada team le 11 mai 2024
We're sorry you felt that way, Christopher. Thank you for letting us know.

6/10 Satisfaisant

Greg

Les points faibles : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Ramada team le 12 mai 2024
Thank you!

6/10 Satisfaisant

Greg

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
I was able to park, stay, and fly. I don't agree one should have to pay if staying on both ends. The Uber transportation was great. The location is nice with the airport. The rooms require updating and some deferred maintenance.
Séjour de 1 nuit en mai 2024
Réponse de Ramada team le 11 mai 2024
Greg! Thanks for choosing us. We love polite and honest feedback. Your review is much appreciated and we thank you for taking the time to publish it. We hope you choose us again for your next visit, take care & safe travels.

2/10 Horrible

Patricia, Belleville

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is not ADA Compliant (you have to walk with your luggage up to the stairs to the second floor), there is mold in the bathroom, the floor doesn't look like its been vacuumed between guests, the floors between the hall and the bathroom is uneven without a threshold, and the freezer is totally frozen over. I'm sure Wyndham would be very unhappy to hear this place represents their name. I will be contacting them.
Séjour de 1 nuit en mai 2024
Réponse de Ramada Front Desk Team le 4 mai 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

2/10 Horrible

Amber

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ramada team le 3 mai 2024
Thank you for your feedback.

6/10 Satisfaisant

Steve

Voyage en couple
Les points forts : Propreté
The room and hotel were clean, but the outside was not.
Séjour de 1 nuit en avril 2024
Réponse de Ramada team le 24 avr. 2024
We really appreciate your feedback, Steve! Thanks for staying with us. We will let our team know of the issue you mentioned! Take care!

2/10 Horrible

Janice

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the grossest, dirty, unsafe, nasty hotels I have stayed at in a long time. We found toenail clippings and hairs in the bed, your shoes stuck to the floors as you walked around the room. The lock was janky and we did not feel secure. As we pulled up there was a police chase in the parking lot. The couple in front of us in line complained that their shower was not draining and asked if they could move rooms. They were told no, the hotel was not full. The staff was annoyed we were checking in. They actually seemed to be in an altered state. My kids started coughing after being in the room about an hour and one broke out in hives. Do not stay here!!
Réponse de Ramada Front Desk Team le 24 avr. 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

6/10 Satisfaisant

Jessica

Voyage en couple
Night 1 we were woke up by very loud people in the pool at 12:45 a.m. Night 2 the fire alarm went off and we waited outside for 30 minutes @ 10 p.m.
Séjour de 2 nuits en avril 2024
Réponse de Ramada team le 21 avr. 2024
Thanks for staying with us. We're sorry the bad behavior of those guests disturbed you during your visit! That is never fun! We're also sorry the fire alarm went off during your stay as well. It is a necessary safety measure in place to protect our guests and staff in case of any minor or major incident, however, we understand how it can be an inconvenience. We appreciate your feedback Jessica!

2/10 Horrible

Katherine

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
One of the bed sheets were dirty, bathtub was not cleaned, floors were sticky.
Séjour de 3 nuits en avril 2024
Réponse de Ramada team le 20 avr. 2024
We're sorry for the issues you experienced! We've shared you comments with our team. We appreciate your feedback.

10/10 Excellent

Nela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place!
Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 14 avr. 2024
Thank you, Nela! It was such a pleasure having you as our guest!

6/10 Satisfaisant

Thecooperclan

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
The bathroom toilet had a crack in it leaking. Office chair was broken.some sketchy people around property felt we over paid by 20 dollars. Won’t stay here I. The return trip need a pool that’s open late for the kids..
Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 5 avr. 2024
We're sorry to see this kind of review. Sincerest apologies for all the issues you experienced. We're working hard to make our hotel the best place to stay in the area. Your feedback is very much appreciated! Thank you and take care.

4/10 Médiocre

Laurel

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bathroom fixture is broken. Windows seals are compromised! Burn holes in the comforters. One towel. No tissues. Very sad!
Séjour de 1 nuit en avril 2024
Réponse de Ramada Front Desk Team le 4 avr. 2024
Hi Laurel! We're sorry you endured these issues during your stay with us. Thank you for letting us know. We will share your comments with our team.

6/10 Satisfaisant

Makayla

Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 21 avr. 2024
Thanks for staying with us!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The indian restaurant was excellent. The bed was comfortable and the room was pleasant and clean.
Séjour de 1 nuit en mars 2024
Réponse de Ramada Front Desk Team le 3 avr. 2024
Thank you for taking the time to share your recent experience. Your feedback is very much appreciated! We are currently making improvements and we hope you choose us again the next time you are in the Boise area. Safe travels!

2/10 Horrible

Courtney

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This was a very dirty room. Other people’s hair all over the shower. All the fixtures were falling out of the walls. Everything was rusted. Very gross! They should be embarrassed.
Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 30 mars 2024
This is not the type of review we like to see! We're sorry this happened, Courtney. Thank you for letting us know!

8/10 Bien

Camille

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Difficult to find an employee and a few things in the room were worn out, but it was clean and quiet. The hot tub wasn't hot. Great water pressure in the shower, though, and that was more important.
Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 28 mars 2024
Camille! Thank you for choosing us. We've shared your comments with our team to take appropriate actions. We're glad you enjoyed your stay and sorry for any inconveniences you endured. Due to some unfortunate events, we were in fact short staffed and really did the best we could with that situation. Our team greatly appreciated your patience during that time. We hope you choose us again, safe travels!

8/10 Bien

Megan

Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 28 mars 2024
Thank you for the rating, Megan. Safe travels!

2/10 Horrible

Chris

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Hotel needs to be fixed. AC barely worked and was unplugged. Microwave also unplugged, had to move a very heavy entertainment center to get pugged in, then the tv stopped working. Room was dirty and smelled weird. Definitely will not be staying at this hotel in the future.
Séjour de 1 nuit en mars 2024
Réponse de Ramada Front Desk Team le 26 mars 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

8/10 Bien

Angel

Séjour de 2 nuits en mars 2024
Réponse de Ramada team le 15 mars 2024
Thank you for your rating, Angel!

2/10 Horrible

Ronda

Voyage en famille
Our first room assigned was not cleaned. Next room we had to plug cord and tv cables. Coffee machine did not work. But it was very quiet. Would not stay there again ever.
Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 15 mars 2024
Thanks for staying with us, Ronda. We're sorry for the issues you experienced. We will work hard to make sure this doesn't happen again. Tace care!

8/10 Bien

Mickenzie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 13 mars 2024
Thanks for your rating!

6/10 Satisfaisant

Nikol

Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 30 mars 2024
Thank you for your rating, Nikol!

4/10 Médiocre

Tori

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was nice, room smelt musty needed a good clean. Don't recommend.
Séjour de 2 nuits en mars 2024
Réponse de Ramada team le 9 mars 2024
Thank you, Tori! We appreciate your feedback greatly. We are glad you enjoyed our pool and spa! We're sorry you weren't completely satisfied. We'll look into the issues you've mentioned.

2/10 Horrible

Alexandria

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
So gross so loud got no sleep
Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 9 mars 2024
Thank you for your feedback, Alexandria. This is not the type of review we like to see. We did not receive your complaint during your stay. That is very unfortunate as guest comfort is a huge priority! Although we cannot change the past, if you decide to choose us again, we know we can provide you with a clean and comfortable stay! We wish you well on your future travels.

10/10 Excellent

Remy

Séjour de 1 nuit en mars 2024
Réponse de Ramada team le 9 mars 2024
Thank you, Remy! We appreciate you!

10/10 Excellent

Xavier

Séjour de 1 nuit en mars 2024
Réponse de Ramada Front Desk Team le 27 mars 2024
Thank you for your feedback, Xavier. It was a pleasure having you as our guest! We are happy to hear you enjoyed your stay.

2/10 Horrible

Brian

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disgusting place to stay! Staff was ignorant and rude! Found pubic hair in bed and stains in other bed! Will never stay there !!!
Séjour de 3 nuits en février 2024
Réponse de front desk team le 7 mars 2024
we r very sorry and apologize for every problem you face

2/10 Horrible

Joseph

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff can barely speak English. The light in the bathroom was very dim when we asked to habe the light changed out the gentleman said that was the normal light. You couldn't even tell if the bathroom was cleaned properly, that maybe why they have a dim light as so that you cant see how dirty the bathroom is. Hense our shies stuck to the bathroom floor. Now that may have been to how dirty the carpet. Didn't have a tv remote. Breakfast was for the birds. One positive that we had it was very quiet. I would not recommend this hotel to anyone.
Séjour de 1 nuit en mars 2024
Réponse de Ramada By Wyndham le 3 mars 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

2/10 Horrible

G

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unclean unkept
Séjour de 1 nuit en février 2024
Réponse de Ramada Team le 23 févr. 2024
This is not the kind of review we like to see. We'd like to hear more about the issues you've mentioned. We greatly value your opinion, so please, contact us right away, we will find a solution to your complaints! Thank you.

6/10 Satisfaisant

Desiree

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They respected not to enter the room to clean but never knocked to ask if my trash needed to be removed or need new towels. Pool and hot tub made my skin itchy. No vents in the bathroom. Pool area smelled badly. And of course the last night I'm there I find out there's a night club attached to the hotel. The don't have a coin machine to get any change so you can do laundry. They charge $6 a plate if you take it out of the restaurant. Cheap stay but really don't offer much.
Séjour de 2 nuits en février 2024
Réponse de Ramada By Wyndham le 21 févr. 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

4/10 Médiocre

Gabryelle

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Moldy smell, mold on lamp shades and windows. Sheets were not clean, crackheads everywhere
Séjour de 1 nuit en février 2024
Réponse de Ramada Team le 17 févr. 2024
Gabryelle, this is not the type of review we like to see. We sincerely appreciate you taking the time to leave feedback on your recent stay. Your comments have been shared with our team. We have looked into the matter at hand. We wish you well on your future travels.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Ramada Team le 16 févr. 2024
We appreciate the rating, Michael. We hope you choose us again on your next visit to the Boise area. Thank you!

2/10 Horrible

Taylor

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
2 queen bed room on the 1st floor. As soon as we opened the door there was a false eyelash on the floor.. the floor in the room was seriously coming up, my husband founf hair and crumbs in the beds. The door to the bathroom looks like its about to fall off. Literally, i know its cheap, but stay somewhere nicer. 👍
Séjour de 2 nuits en février 2024
Réponse de Ramada Front Desk Team le 14 févr. 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

4/10 Médiocre

Todd

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
There wasn’t an iron in the room. I asked for one two separate times. Both times I was promised one and then was subsequently ignored.
Séjour de 2 nuits en janvier 2024
Réponse de Ramada Front Desk Team le 1 févr. 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ramada By Wyndham le 28 janv. 2024
Thank you for your feedback Ms. Mrs. Carol we appreciate you staying at Ramada by Wyndham Boise. We welcome you back at Ramada By Wyndham. Safe travels.

10/10 Excellent

steve

Réponse de RAMADA BY WYNDHAM le 28 janv. 2024
Thank you. We are happy to hear you enjoyed your stay and look forward to welcoming you back the next time you are in the Boise area!

6/10 Satisfaisant

Eduard

Voyage en famille
Les points faibles : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Ramada By Wyndham le 3 janv. 2024
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.

4/10 Médiocre

Alexia

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t do it.
This place is DIRTY. Ceiling was crumbling all over our bathroom covering us & our belongings in dust. Front desk was hard to reach when calling, and we never even got our wake up call that was requested. Hot tub had tons of hair/debris floating around. Half of the downstairs level by the pool is a giant storage unit for the owners junk it seems. Not a good experience.
Séjour de 1 nuit en décembre 2023
Réponse de Ramada By Wyndham le 3 janv. 2024
We appreciate your feedback. We are sorry you were unhappy. Thank you for letting us know.

6/10 Satisfaisant

Kamryn

Les points forts : Propreté, personnel et service, confort de la chambre
No sleep in Bouse
So there was a major issue during my stay with someone’s dog barking for over an hour at the crack of dawn got very little sleep
Séjour de 1 nuit en décembre 2023
Réponse de Ramada By Wyndham le 3 janv. 2024
We appreciate your feedback. We are sorry you were unhappy. Thank you for letting us know. We will Work on the problems you mentioned.

10/10 Excellent

Eduard

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 5 déc. 2023
we're glad you enjoyed your stay, Eduard. We work hard to make our guests happy and sincerely appreciate your feedback from your recent visit. Take care and safe travels!

4/10 Médiocre

Curt

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was dirty, mold growing on the shower curtain, no fan in bathroom, scary parking lot, tv on the blink, others dirty close behind furniture. Was so dirty I wouldn't dare eat the food. Looked like hotel across the parking was a weekly rental or a place for the homeless. Creepy people would watch you getting out of your car through their windows.
Séjour de 3 nuits en novembre 2023
Réponse de Ramada By Wyndham le 28 nov. 2023
We appreciate you taking the time to leave feedback on your recent stay! We're sorry you weren't completely satisfied. We'll work hard to fix the issues you've mentioned.