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Avis sur The Castle Hotel

4 out of 5
The Castle Hotel
Market Square, Bishops Castle, England

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 77 avis sur 103." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 103." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 103." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 103." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 103." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent all round. Fabulous dining, would highly recommend.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Esme

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for a long weekend with a partner and dog. Staff were super friendly and attentive. Breakfast was delicious and provided daily walks and info which was really helpful! Beautiful spot and super dog friendly, with dog washing facilities as well as complimentary sausage for your dog at breakfast and doggy box in the room on arrival provided towels / dog blankets and bowl. We will definitely stay again!
Séjour de 3 nuits en avril 2024

10/10 Excellent

Nigel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a nice stay, the staff were very friendly and helpful. The hotel has character and the food and drink excellent, loved the 3 different bar areas. Would stay again!!
Séjour de 1 nuit en mars 2024

10/10 Excellent

Matthew

Séjour de 1 nuit en février 2024

8/10 Bien

Virginia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location
We enjoyed our 2-night stay. It's a good location for exploring the surrounding Shropshire Hills. The distant views are lovely. Unfortunately, there was some renovation work being carried out on the patio, so we weren't able to sit out to enjoy the best views. There is on-site hotel parking. Our room was comfortable, but we would have preferred not to have a bath in the bedroom, as it restricted the space in the room a bit. The shower was fine. The breakfast was good and the staff were very friendly. We would definitely use this hotel again.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay with beautiful surroundings. Would thoroughly recommend.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Alison

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel with excellent food and beer in a beautiful area.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place and staff, will definitely be back, hopefully sooner than later. Wonderful base for the Shropshire Hills.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We will be back
We really enjoyed our stay at the castle hotel . The room was comfortable , the staff very friendly & the food excellent. We will definitely be back in the Spring
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Bob

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Mr Mark L Jones

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

John

Séjour de 1 nuit en août 2023

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay.
A lovely relaxing stay at The Castle Hotel. Great service, lovely room amazing views from the garden. Food was lovely too.
Séjour de 2 nuits en août 2023

10/10 Excellent

Vivienne, Cape Coral

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fun property with unique rooms. Very friendly and helpful staff. Wonderful food in restaurant. Amazing views.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Castle Hotel
A lovely room with beautiful views
Séjour de 1 nuit en juillet 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great garden and patio.Very nice and clean room. Breakfast was very good but the evening meal was a bit disappointing.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Jennie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet serene hotel
Beautiful room clean comfortable spacious food amazing
Séjour de 1 nuit en avril 2023

10/10 Excellent

Robert

Séjour de 1 nuit en janvier 2022

8/10 Bien

Joselyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous stay breakfast brilliant. Only criticism shower could be a bit stronger very weak water flow but otherwise fabulous stay.
Séjour de 1 nuit en janvier 2022

10/10 Excellent

MERFYN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room 8 was v good ,the bathroom outstanding. Staff were good and efficient . Food in general was very good and the bread & butter pud. the best ever
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Independently-owned gem
What a great hotel! A very warm welcome for us and the dog, including a special doggy box in the room which was a nice touch. Breakfast was fabulous, dinner was tasty, beer was excellent but the best part has to be the stunning garden and terrace with views across to the hills. A wonderful 2 night stay and would highly recommend.
Séjour de 2 nuits en août 2020

10/10 Excellent

fiona, stafford

Voyage en couple
Les points forts : Propreté et personnel et service
Great location! Beautiful hotel and gardens! Friendly staff and very comfy beds! Will certainly stay again!
Séjour de 1 nuit en août 2020

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en juillet 2020

10/10 Excellent

Iris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our weekend break
Fantastic Hotel full of character loved the open fires ,the garden was gorgeous ,food excellent
Séjour de 2 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2020

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Country Inn with much more
Wonderful break in the heart of the Shropshire hills. Hotel is very well run but still retains a quirkyness, central to the town of Bishops Castle. We enjoyed our stay but would advise against staying in Room 9 as it was right up amongst the eaves
Séjour de 3 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charming and well maintained in a picturesque town.
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great character property and value. Pet friendly, wonderful food, real fires and history all round.
Séjour de 1 nuit en novembre 2019

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

8/10 Bien

PHILIP

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Ivan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely old hotel, a bit quirky. The uneven floors were hilarious, one proceeded about in little downhill runs and staggers which all added to the fun. Staff are super, friendly and efficient with nothing too much trouble. Food was very good and the whole place had a lovely ambience and the views around were superb. Altogether a very good visit and would go there again.
Séjour de 5 nuits en septembre 2019
Réponse de Henry le 23 sept. 2019
Thank you very much. We look forward to welcoming you back.

10/10 Excellent

KEITH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff very helpful as we were only booked in for 1 night
Séjour de 1 nuit en septembre 2019

10/10 Excellent

Prudence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2019

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I very rarely find the need to post warnings or bad reviews about hotels, but in this case I feel the owners are taking their customers for granted. The Castle Hotel is an old building with charm and character that befits its setting among the Shropshire Hills. The staff are pleasant and, breakfast was very good indeed, but there the positives end. Our room (#9) was a tiny corner attic conversion that is so narrow that the slopping roof-line cuts into the corner of the door. The only place two tall residents can stand upright is directly next to the wall on the right, for the six foot or so space to the bed, which itself is positioned beneath slopping dormer roof-lines. There are bedside tables and a sideboard, but these can't be reached without stooping down, which is painful for someone with spine problems. I have never stayed in a room anywhere near as small and uncomfortable as this. The small double bed comprises of a 9" high solid-top divan base that presumably once had an accompanying sprung-base top section. The mattress was the foam-block type that one normally finds sold with children' beds. Consequently we did not have the one thing that you might expect from a hotel stay: a decent night's sleep. As an aside, the room was very warm during the night; was overlooked by the dormer window next room along; had cobwebs around the light fittings; had a dirty toilet seat hinge-area; had a loose toilet roll holder; and the shower tap has a mind of its own.
Séjour de 1 nuit en août 2019
Réponse de The Castle Hotel le 19 août 2019
I'm sorry you didn't find room 9 to your taste. or expectation. Room 9 is described and sold as a Smaller/Basic double room. It is our smallest bedroom and as such is reflected in its lower budget price. We also have other bedroom categories: Standard, Master & Luxury Suite bedrooms. However it was made clear on booking that you opted to book a Smaller Double. Room 9, whilst does have some height restrictions in areas of the bedroom is a lovely small room with great views out over the hotel gardens. We certainly don't take our customers for granted (please see the vast majority of exceptional reviews we get).

6/10 Satisfaisant

G

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2019

10/10 Excellent

Jim and Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional!
What a lovely hotel. Everything about it was excellent, the staff, the room, the experience. So friendly, polite and helpful, the staff offered a great service. The room was very comfortable and clean, the tea/coffee faciliies were excellent with a bottle of water provided and a bottle flask for use on walks, and ample sachets of tea, coffee, sugar and biscuits. Our breakfast was included in the package and included full English, continental, various alternatives to the full English, and vegetarian and vegan options. It was served by extremely pleasant staff and the food was presented beautifully. Would definitely recommend a visit and stay to this hotel. The views were beautiful from our room and there were lovely garden facilities.
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019

10/10 Excellent

Arnold

Séjour de 7 nuits en juin 2019

8/10 Bien

j

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant and personal small country hotel
Small, independant hotel in a pleasant location, also a pub. Rooms big enough, old building though and not a straight wall in the place. Restaurant was decent enough. Large and well maintained garden for the pub with good views across the valley. free wifi.
Séjour de 2 nuits en mai 2019

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Could do better with beds
Everything was up to a good standard except the bed which was a bit to firm and uncomfortable
Séjour de 1 nuit en avril 2019

8/10 Bien

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room fine, tiny en suite, low ceilings.
All was fine...perhaps a little overpriced.
Séjour de 1 nuit en avril 2019

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Probably the best hotel in the area.
Booked last minute for one night, really high standards, some great little touches. As all hotels should be run.
Séjour de 1 nuit en mars 2019