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Avis sur Plaza Hotel Bishkek

4 out of 5
Plaza Hotel Bishkek
52 Togolok-Moldo, Bishkek

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 42 avis sur 96." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 96." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 96." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 96." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 96." "

8,6/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Sylvain

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L'excellence et rien d'autre !
C'est un très bon hôtel ! J'y reviendrai sans aucun doute.
Séjour de 3 nuits en août 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre spacieuse / très confortable. Personnel très attentionné (réception / restaurant / femmes de ménage)
Séjour de 9 nuits en février 2020
Réponse de Yulia Kremel le 2 mars 2020
Bonjour! Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. Merci tout particulièrement d'avoir souligné le professionnalisme de notre personnel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Au plaisir de vous accueillir à nouveau au Plaza Hotel Bishkek! Cordialement, Yulia Kremel General Manager

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Très bonnes prestations Très joli hôtel Service excellent Très Bien situé
Séjour de 1 nuit en août 2019
Réponse de Yulia Kremel le 25 févr. 2020
Сher Emmanuel! Nous vous remercions de partager avec nous votre expérience de séjour! Nous apprécions votre opinion et sommes vraiment heureux que vous ayez apprécié votre séjour. Nous vous remercions d'avoir décrivant nos chambres confortables ainsi que le niveau élevé de service fourni par le personnel. Vos mots gentils sont la meilleure motivation pour nous. Nous avons été heureux de vous voir dans notre hôtel et nous nous réjouissons de nous retrouver! Cordialement, Yulia Kremel General Manager

6/10 Satisfaisant

Alain

Plaza hotel pauvre a Bishkek
Je ne suis pas content de cette hotel. Mauvis service, les prix du boissons au restaurant ne sont pas afficher correcte, l'accueil au restaurant est brute et inpolit, ils ont perdu part de mes vetements apres lavage, ...

2/10 Horrible

Tulip

Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfectly ok and well located.
Séjour de 3 nuits en avril 2024

2/10 Horrible

Pedro

Séjour de 12 nuits en février 2024

6/10 Satisfaisant

Rudolph

Les points forts : Personnel et service
central area with nice restaurant and clubs across the street. No light in the hallway and I thing they recycle the days before french toast so it was rubbery. Staff barged into my room at 830 pm while I was sleeping. they have keys to all the room so I feel one hast to be safe with valuable. good for the price. I am sure if I got sick at the hotel or before i went there but i was miserable
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not recommend
There was a room cleaning service card posted, but it was not done. The sewer smell is very strong. The front desk staff doesn't speak English well. Someday..There was no Americano for breakfast, so I had to drink my own coffee with hot water.
Séjour de 4 nuits en novembre 2023

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never
This is the worst place. I stayed in a suite on the 9th floor. 1. The automatic front door to the room was broken, and when I told them it was broken, they gave me a steel key. 2. There is a very strong smell from the bathroom drain throughout the room. 3. The door from the living room to the bedroom locked itself and I was locked in the bedroom for an hour. I notified the hotel that I was moving. An employee came and checked the problem, then removed the door key and left without saying sorry. 4. The front desk staff does not speak English well. I couldn't communicate. I will never use this place again. This is the worst hotel I have ever stayed in.
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The reception is very friendly and helpful. The hotel is very nice and so are the rooms.
Séjour de 8 nuits en septembre 2023

6/10 Satisfaisant

Ileana, Sterling

Les points forts : Propreté
Good location, a bit stuffy.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Ileana, Sterling

Les points forts : Propreté
I got an inside room with no window but did have a balcony so there was enough natural light. Room was small but bathroom was comfortable.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

peter

Voyage en groupe
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
It’s a bit run down with dirty carpets and dusty surface areas. One day elevator didn’t work for a bit. The lobby is shabby. the front desk staff refused to give us second room key without explaining a reason. Breakfast was listed to be free on Expedia, but turned out to be not.
Séjour de 2 nuits en août 2023

2/10 Horrible

Kyung seok

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Alessandro

Les points forts : Propreté
Séjour de 1 nuit en juillet 2023

8/10 Bien

Pavel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good location, clean,
Séjour de 2 nuits en mai 2023

10/10 Excellent

Renee

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good option for Bishkek
Everything was quite pleasant with my stay. Room comfortable and A/C was a nice reprieve from unusually hot June weather. Overall good value.
Séjour de 3 nuits en juin 2023

8/10 Bien

Altynbek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Talant

8/10 Bien

Benjamin

Séjour de 2 nuits en juin 2022

4/10 Médiocre

Benjamin

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Air conditioner not working for 24 hours. Dirty bathroom
Séjour de 5 nuits en juin 2022

6/10 Satisfaisant

Colleen, Clifton Park

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room had a musty odor so we had to keep the window open. Breakfast buffet was cold and essentially empty on the 1st day even with 45-60 minutes left. On the 2nd day, we arrived at opening (early flight ) and there was enough food, but it was already stale and cold. We booked a covid test onsite for the next am and they called us at 11:15pm (woke us up) to tell us that the onsite ones arent available on sunday-how did they not know this ahead and/or why tell us so late when we booked it around 11am for the next day. Great location to walk downtown. Staff was very friendly.
Séjour de 2 nuits en mars 2022

10/10 Excellent

NIKITA

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value for money
Good value for money, spacious rooms, good spa, great location
Séjour de 1 nuit en novembre 2021

2/10 Horrible

Stanley E

Séjour de 3 nuits en juillet 2021

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 4 nuits en juillet 2021

10/10 Excellent

Shady

Séjour de 2 nuits en juin 2021

10/10 Excellent

GrahamC, Southampton uk

Les points forts : Propreté
A warm welcome and although working at a reduced capacity due to the pandemic, all my needs were catered for. I would and will stay here again.
Séjour de 1 nuit en octobre 2020

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
Overbooked and kicked us out for the first night, even when we were also hosting a meeting there as well.
Séjour de 4 nuits en février 2020
Réponse de Yulia Kremel le 29 févr. 2020
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
快適でした！
部屋は清潔感があり，朝食も充実していました。フロントスタッフもフレンドリーでタクシー手配，チェックイン／アウトのトラブルは全くありませんでした。 近くにキルギス料理の有名店もあり，快適な滞在ができました。
Séjour de 3 nuits en janvier 2020
Réponse de Yulia Kremel le 23 févr. 2020
この度は、プラザホテルビシュケクをご利用いただきまして誠にありがとうございます。 お客様より頂戴致しましたお言葉は大変に有難く、スタッフの励みとなるのものでございます。 「好きです」との本当に嬉しいお言葉を頂戴し、快適にお過ごしいただけたご様子に、私どもも大変嬉しく存じます。 お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 プラザホテルビシュケク 総支配人 Yulia Kremel Yulia Kremel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Yulia Kremel le 23 févr. 2020
Dear Guest, Thank you for your review. It is a real pleasure to hear that you liked your stay with us! We hope to see you soon in Bishkek! Best regards, Yulia Kremel General Manager

10/10 Excellent

MR A

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value, staff, hotel, location
The hotel is very comfortable and good value. The staff are amazingly helpful, hospitable, kind: from the reception staff, to the cleaning staff, everyone is great. Excellent breakfast. Very useful to have pool, gym, sauna in basement. Highly recommended - I will always stay here when in Bishkek
Séjour de 10 nuits en octobre 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear MR A, Thank you for your feedback! We were pleased to know that you really enjoyed our stay. We are very pleased that the location of the hotel was convenient for you. Thank you for the appreciation of our staff. We hope to welcome you to our hotel more than once! Best regards, Yulia Kremel General Manager

10/10 Excellent

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear Christine, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Best regards, Yulia Kremel General Manager

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en novembre 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear Guest, Let me thank you for your feedback! Thank you for expressing your opinion, thereby giving us the opportunity to develop and work on bugs. We hope that we will still have the opportunity to welcome you at our hotel and do our best for your wonderful stay. Best regards, Yulia Kremel General Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’m staying here as I come to Bishkek It is a good hotel with friendly staff and location in city centre.
Séjour de 1 nuit en novembre 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We are very pleased that you were satisfied with the location. Thank you for the appreciation of the work of our staff! We hope you will visit us again. Best regards, Yulia Kremel General Manager

2/10 Horrible

xavier

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beware. Your booking is NEVER confirmed here !
Terrible . You may regret yuor reservation at this hotel . We were a group of 9 people who made a booking at this hotel in the month of June 2019 . As per the terms , the booking should have been charged for in August , but they took full payment at the time of making the booking itself . Inspite of making a booking 3 months in advance , we checked in at the hotel and were told the next morning that we would be shifted to a chines hotel because ' there were urgent repair works ' taking place in the hotel . We explained to the staff that we were going to be out all day , and they were free to enter the rooms and make repairs as required. When we arrived from our sightseeing, we were astonished to find that our bags were packed and kept in the lobby . They actuall entered our rooms in our absence , dumped everybodys stuff into their respective bags and kept the bags in the lobby for checkout. When one person who had the key , she found other people in her room, a clear indication that the hotel had booked other guests with overbookings . we made a big noise but it was of no use. The manager is the biggest chicken of the lot. He sent a 1 month old trainee to handle the situation whilst he stood behind the curtain and watched the show. And not a word of apology. Nightmare
Séjour de 3 nuits en septembre 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear Xavier, First of all, thank you very much for taking time and sharing with us your experience of staying at Plaza Hotel Bishkek. We are sincerely sorry to hear, that you faced with some inconvenience during your stay at our hotel. Your comment concerning your check-in experience has been passed to the corresponding department and will be used for future development of our services, which we constantly do. Please let us assure you - all your comments are taken on board. We are appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to welcome you to our hotel in the future. Best regards, Yulia Kremel General Manager

10/10 Excellent

GORDON

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
location was perfect not busy and I read enjoyed the breakfasts
Séjour de 3 nuits en août 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear Guest, Let me thank you for your feedback! We are glad to know, that your stay with us was delightful and memorable. It is great, that among other advantages you especially outlined convenient location and room comfort. Also thank you very much for your review about breakfast. In Plaza Hotel Bishkek we believe that qualitative breakfast it is a good start to excellent and productive day! We hope that we will still have the opportunity to welcome you at our hotel and do our best for your wonderful stay. Best regards, Yulia Kremel General Manager

2/10 Horrible

William

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Inhospitable Liars Who Do Not Honor Reservations
I had a reservation for this hotel (through Hotels.com and used free nights to secure the reservation); however, when I arrived at the hotel, I was told that, yes, that had received my reservation, but no I could not stay there. I was told at first that I could not stay there because there was "an important conference" there and they needed my room. When I angrily confronted them that they had sold my room, the concierge started stuttering that no, no of course not that, um, um, um, my room was being repaired and they had no space. This hotel has the best location in Bishkek for sightseeing, which is why I reserved the hotel. They, however, put me in another hotel hell and beyond from the center of town in a terrible suburb. Hollywood could easily use that part of town for its next post-apocalyptic zombie movie and not have to change much in the neighborhood. Crumbling homes, abandoned buildings, boarded up businesses was the norm ... along with drunks passed out on the sidewalk on either side of the hotel. They claimed it was in a "great" part of town (a lie), that it was a "great" hotel (another lie), and that it was easy to access downtown (yet another lie). I found a taxi in this hell hole and he wanted the equivalent of US$ 30 to go into the center of town -- considering it costs US$ 10 from the airport (45 minutes from town), that tells one how far I was. Kyrgyzstan is known for its hospitality, this hotel is the antithesis of that and ruined my time in Bishkek.
Séjour de 2 nuits en juin 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear William, First of all, thank you very much for taking time and sharing with us your experience of staying at Plaza Hotel Bishkek. We are sincerely sorry to hear, that you faced with some inconvenience during your stay at our hotel. Your comment concerning your check-in experience has been passed to the corresponding department and will be used for future development of our services, which we constantly do. Please let us assure you - all your comments are taken on board. We are appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to welcome you to our hotel in the future. Best regards, Yulia Kremel General Manager

2/10 Horrible

Neil

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Not a hotel we would recommend
Easily our worst stay ever in Bishkek. Staff are not overly friendly, managers are impossible to find and small-minded in their attitudes, breakfasts items are offered slightly above room temperature, VIP rooms have noisy plumbing. There are far better offerings nearby.
Séjour de 9 nuits en juin 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear Neil, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Decent hotel
A decently renovated hotel situated in a nice location. Problems with WiFi connection, high quality breakfast if compared with international brand hotels, mediocre quality breakfast if compared with other local (non-international branded) hotels. The security guy was trying to establish an eye-contact every time I enter the building - reminded me about post-soviet "bandit-culture" from 90-ies. Very good cleaning team. Helpful personnel at the reception. Nice sauna with pretty big pool.
Séjour de 4 nuits en mai 2019
Réponse de Yulia Kremel le 23 févr. 2020
Dear guest, First of all, thank you very much for taking time and sharing with us your experience of staying at Plaza Hotel Bishkek. It is great, that among other advantages you especially outlined convenient location and room comfort. We are glad to know, that you enjoyed our Breakfast. In Plaza Hotel we believe that qualitative breakfast it is a good start to excellent and productive day! We are sincerely sorry to hear, that you faced with some inconvenience during your stay at our hotel. Your comment has been passed to the corresponding department and will be used for future development of our services, which we constantly do. Please let us assure you - all your comments are taken on board. We are appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to welcome you to our hotel in the future. Best regards, Yulia Kremel General Manager

8/10 Bien

EDUARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Хороший отель в центре
Отель расположен в центре. Новый, хорошо отремонтирован. Завтрак шведский стол, достойный. Номер маленький, нет рабочего стола - для деловой поездки очень неудобно. Есть холодильник с минибаром и чайник с принадлежностями. Кровать удобная. Есть халат и тапочки.
Séjour de 1 nuit en mai 2019
Réponse de Юлия Кремель le 23 févr. 2020
Уважаемый EDUARD, Спасибо, что нашли время и поделились своими впечатлениями от проживания в отеле Plaza Hotel Bishkek! Спасибо за Ваши комментарии. Мы невероятно рады были узнать, что Ваше проживание было комфортным. Расположение отеля действительно является большим плюсом для наших гостей: в пешей доступности главные достопримечательности города и больших торговых центров. Отдельное спасибо за высокую оценку нашей кухни. Ключевой задачей Plaza Hotel является обеспечение качественного сервиса и отличной кухни, ведь правильное и полноценное питание - залог продуктивного дня! Ваше мнение очень важно для нас и дает нам возможность развиваться и проводить работу над ошибками. Нам бы очень хотелось увидеть Вас вновь в нашем отеле и сделать все возможное для Вашего прекрасного проживания! С наилучшими пожеланиями, Юлия Кремель Генеральный директор

6/10 Satisfaisant

Helge

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Room for improvement
I have stayed at this hotel several times before, but this time I was a bit disappointed. When I arrived, it turned out that my room was being renovated and I was sent to another hotel far from the city centre for one night. Then, later on, there were problems with the Internet for two days in a row at my floor and I had to sit in the reception in order to work. Not optimal. But a good location and friendly staff.
Séjour de 8 nuits en mai 2019
Réponse de Yulia Kremel le 5 mars 2020
Dear Helge, first of all, let me thank you for your feedback. We greatly appreciate the opportunity to receive feedback from our guests, thanks to which we can eliminate all shortcomings and provide the best service. We sincerely apologize for the shortcomings in the room that you indicated. We will definitely check the condition of the room in which you stayed and be sure to eliminate all problems. Thanks again for your valuable feedback. We will be glad to have the opportunity to meet you again and change our impression! Best regards, Yulia Kremel General Manager

10/10 Excellent

Simen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Flott hotell
Flott hotell midt i sentrale Bishkek. Stort rom og god frokost. Personale var vennlige og serviceinnstilt.
Séjour de 4 nuits en mai 2019
Réponse de Yulia Kremel le 7 mars 2020
Kära Simen, Flott hotell midt i sentrale Bishkek. Stort rom og god frokost. Personale var vennlige og serviceinnstilt. Tusen tack för din fantastiska återkoppling. Vi ser fram emot att välkomna er tillbaka, för ännu en minnesrik upplevelse! Med vänlig hälsning, Yulia Kremel General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
The original property was changed to Discovery hotel due to problems with room. The quality is less than original but staff is ok
Séjour de 1 nuit en avril 2019
Réponse de Yulia Kremel le 5 mars 2020
Dear guest, first of all, let me thank you for choosing the Plaza Hotel Bishkek. We are very glad that you were satisfied with your stay and appreciated the level of service provided so highly! From year to year, we strive to improve service and provide our guests only excellent service. We thank you for all the comments and we will be happy to welcome you again at our hotel! Best regards, Yulia Kremel General Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice people who took great care of guests and their needs
Séjour de 2 nuits en avril 2019
Réponse de Yulia Kremel le 5 mars 2020
Dear guest, first of all, let me thank you for choosing the Plaza Hotel Bishkek. We are very glad that you were satisfied with your stay and appreciated the level of service provided so highly! From year to year, we strive to improve service and provide our guests only excellent service. We thank you for all the comments and we will be happy to welcome you again at our hotel! Best regards, Yulia Kremel General Manager

10/10 Excellent

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
все понравилось!
очень чистый, аккуратный отель. Все на уровне. Вкусные завтраки, просторные номера.
Séjour de 1 nuit en mars 2019
Réponse de Юлия Кремель le 5 mars 2020
Уважаемая Kristina, Позвольте поблагодарить Вас за столь подробный и положительный отзыв! Мы невероятно рады были узнать, что Ваше проживание было комфортным. Приятно, что предоставленный номер, оборудованный всем необходимым для комфортного проживания, оправдал Ваши ожидания. Отдельное спасибо за высокую оценку нашей кухни. Ключевой задачей Plaza Hotel Bishkek является обеспечение качественного сервиса и отличной кухни, ведь правильное и полноценное питание - залог продуктивного дня! Мы благодарим Вас за все комментарии и будем рады вновь приветствовать Вас в нашем отеле! С наилучшими пожеланиями, Юлия Кремель Генеральный директор

10/10 Excellent

CAGATAY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2019
Réponse de Yulia Kremel le 5 mars 2020
Dear CAGATAY, thank you for your feedback. It is always a pleasure to receive feedback from our guests. We look forward to your next visit to Plaza Hotel Bishkek. Best regards, Yulia Kremel General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2019
Réponse de Yulia Kremel le 5 mars 2020
Dear guest, let me thank you for choosing Plaza Hotel Bishkek, as well as for your feedback. We are glad to know that in general you were satisfied with your stay at the hotel. We look forward to your next visit to our hotel. Best regards, Yulia Kremel General Manager

8/10 Bien

JONGSOO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
비슈켁 중심에 위치한 호텔
비슈켁 도심에 위치하여 이동이 용이하였습니다.
Séjour de 5 nuits en janvier 2019
Réponse de Yulia Kremel le 5 mars 2020
안녕하십니까? JONGSOO 님 저희 Plaza Hotel Bishkek 을 이용해 주셔서 감사드리며, 소중한 시간을 내시어 호텔에서의 경험을 공유해주심에 감사드립니다. 무엇보다 저희 서비스로 인해 좋은 휴식의 시간을 가지셨다니 기쁘게 생각합니다. 고객님의 가정에 건강과 행복이 가득하기를 기원하겠습니다. 감사합니다. Yulia Kremel General Manager

8/10 Bien

Naohisa

Les points forts : Propreté, personnel et service, confort de la chambre
高級ホテルを目指し、「頑張って」ます。
チェックイン時に部屋の好みを訊いてくれて、3つほど見せてもらったうえで一番広い部屋に入ることができた。比較した別の部屋の3倍ぐらいある大きさで、これ自体はプラス要因。ただしツインを希望していたがダブルの部屋となってしまった。これはベッドが十分に大きかったのでなんとかクリア。客室にバスタブがなかったのは残念なポイント。部屋が異様に広い分、そうした設備を入れれば良いのに、と思った。ビシュケクの高級ホテルの一つだが、少しPrimitiveな感じ。ただ最高級と言われるハイアットリージェンシーも見学してきたが、やはりどことなく「野暮ったさ（失礼！）」があったので、まだこの首都が外国人の観光客に慣れていないのではないかという総合印象。 朝食は西洋風が主体で、ローカルのパンや料理もいくつか並んでいた。ロケーション的には、中心街に徒歩で十分歩いて行ける場所。プールやサウナもそれなりに備わっていて、「頑張ってます」という思いは伝わってきた（ただしサウナは男女兼用で、水着を着て入るような形式）。価格に応じたホテルでした。
Séjour de 3 nuits en décembre 2018
Réponse de 안녕하십니까? Naohisa님 저희 Plaza Hotel Bishkek 을 이용해 주셔서 le 5 mars 2020
안녕하십니까? Naohisa님 저희 Plaza Hotel Bishkek 을 이용해 주셔서 감사드리며, 소중한 시간을 내시어 호텔에서의 경험을 공유해주심에 감사드립니다. 저희 호텔에서 즐겁고 소중한 추억을 많이 만드셨기를 바라며, 소중한 시간을 내시어 호텔에서의 경험과 의견을 공유해주심에 다시 한번 감사드립니다. 늘 고객님의 가정에 건강과 행복이 가득하기를 기원하며, 앞으로도 호텔에서 고객님을 다시 뵙기를 희망합니다. 감사합니다. c General Manager