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Avis sur Robinhood Resort

3 out of 5
Robinhood Resort
540 Pine Knot Ave, Big Bear Lake, CA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 585 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 253 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 100 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1003." "

8,6/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Jonathan

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Peter le 23 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Veronica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and the staff were very accommodating and helpful. The location can’t be beat - you can walk to all the downtown restaurants and shops. The hotel is older but the bed was comfy and everything was very clean. I’d definitely stay here again!
Séjour de 1 nuit en mai 2024
Réponse de Peter le 22 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Marisela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked that everything is near by, it's walking distance.
Séjour de 2 nuits en mai 2024
Réponse de Peter le 22 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Adam

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great location!
Séjour de 1 nuit en mai 2024
Réponse de Peter le 19 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

6/10 Satisfaisant

David

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
They advertise air conditioning rooms, manager said the ac dont work untill july, wouldn't stay here again
Séjour de 1 nuit en mai 2024
Réponse de Peter le 23 mai 2024
Sorry for the A/C. With 30 degree temperatures overnight we usually do not turn on the A/C until the end of May or 1st of June. Most of Big Bear hotels do not even have A/CThank you for your stay. Hope you enjoyed the beautiful wearher in Big Bear

10/10 Excellent

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Peter le 15 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

greg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property, great location. Definitely my go to spot to stay whenever I come back to Big bear. 1000 perfect recommend. Amazing staff.
Séjour de 1 nuit en mai 2024
Réponse de Peter le 12 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved how close it was to the Village, and the small shops. It was quiet, and cozy
Séjour de 2 nuits en février 2024
Réponse de Peter le 4 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's an older property but a good value. Staff was awesome
Séjour de 2 nuits en avril 2024
Réponse de Peter le 1 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Olivia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay here. It's on the same street of the village right next to restaurants and shopped. Will definitely be booking again in the future!
Séjour de 1 nuit en mars 2024
Réponse de Peter le 28 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Jaime

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en avril 2024
Réponse de Peter le 21 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Hui

Séjour de 2 nuits en avril 2024
Réponse de Peter le 6 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Olivia

Séjour de 1 nuit en avril 2024
Réponse de Peter le 6 mai 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Grace

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Peter le 15 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Yessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. Staff and services was great!
Séjour de 1 nuit en avril 2024
Réponse de Peter le 14 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

mina

Séjour de 1 nuit en avril 2024
Réponse de Peter le 28 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

JORGE MARIO SOTO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place, with good facilities and a great location. Will come back soon.
Séjour de 2 nuits en avril 2024
Réponse de Peter le 13 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Dorina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Peter le 7 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Garren

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was very grateful for the gentleman who was at the front desk. I visited him several times with questions about dining, bus transportation and general big bear area questions. He had all the answers and it really made my stay much easier.
Séjour de 2 nuits en avril 2024
Réponse de Peter le 6 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

6/10 Satisfaisant

Rosa L

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en mars 2024
Réponse de Peter le 5 avr. 2024
"Thank you for taking the time to tell us about your experience at Robinhood Resort.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future."

10/10 Excellent

Adriana P.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service was excellent. The property is in a convenient area. The charge was adequate. Just a constructive criticism: maybe the owner could spend in new sheets/comforters and mattresses. Overall, we had a good stay.
Séjour de 1 nuit en avril 2024
Réponse de Peter le 4 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

6/10 Satisfaisant

LUIS

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Hotel muy bien ubicado, pero algo viejo y nula amabilidad de un señor de recepción.
Séjour de 1 nuit en mars 2024
Réponse de Peter le 4 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Jovelyn, Northridge

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location is very convenient to everything, kids approved as the Marina and the park is across the street and just with the Village. Property is outdated but very clean and pet friendly
Séjour de 1 nuit en mars 2024
Réponse de Peter le 3 avr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Basic good place to sleep
Séjour de 1 nuit en mars 2024
Réponse de Peter le 29 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Jennifer

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Book the Robinhood - not familiar with the area but it was literally walking distance from everything- HEADS UP it's so hard to get Ubers/Lyfts anywhere in town , Our truck broke down going up and the hotel staff was so helpful- and accommodating... but we did Uber to snow play and couldn't get back .. but the hotel was centrally located so we were able to walk to restaurants/ shops / bowling & the alpine coaster ( my kids loved that - definitely a must do up there )
Séjour de 2 nuits en mars 2024
Réponse de Peter le 26 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Oscar

Voyage en famille avec de jeunes enfants, Voyage en famille
Nice please but old
Séjour de 1 nuit en mars 2024
Réponse de Peter le 25 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

robert

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Stayed in New building. Nice big rooms...
Séjour de 1 nuit en mars 2024
Réponse de Peter le 25 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

4/10 Médiocre

Nadine

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is a great location and very convenient to walk to restaurants! Here's my dislike.... The walls are THIN! we had the rudest most obnoxious neighbors who would be super loud and annoying at 12am both nights we stayed. Called the front office about it and took about an hour before we got a call back about it. 😵‍💫 Not sure if I'll be back to this hotel just because of this. Didn't get sleep for the two nights we stayed.
Séjour de 2 nuits en mars 2024
Réponse de Peter le 25 mars 2024
Good Morning, thank you so much for your honest feedback. I apologize you had to deal with all that noise.I'll address your concerns with our Engineering team so they may seek ways to lessen the noise you and maybe other guests have experienced. Again, I am sorry about your stay being inconvenienced by the noise, I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Peter Busch,, Mgr

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Équipements
Loved the spa and fireplace in the room! Nice touch! This is also so close to The Village with cool shops and restaurants! Plus, plenty of parking.
Séjour de 1 nuit en mars 2024
Réponse de Peter le 25 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is my second time staying here. Place is clean, location is close to restaurants and shopping. Will come back again.
Séjour de 1 nuit en mars 2024
Réponse de Peter le 18 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Gillian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room and overall a great deal. Will go abck
Séjour de 1 nuit en mars 2024
Réponse de Peter le 18 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was great near The Village, walking distance and the room was spacious.
Séjour de 2 nuits en février 2024
Réponse de Peter le 11 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Lee

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Peter le 11 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Vincent

Séjour de 1 nuit en mars 2024
Réponse de Peter le 29 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Chen, ESCONDIDO

Les points forts : Propreté, personnel et service, équipements
A good convenient place for staying in Big Bear for skiing. Close to lots of good restaurants. Close to the Redline Shuttle to get to resorts. Property is old and needs better maintenance - the heating was not working when I checked in, then fixed by the nice gentleman in the front; but stopped to work in the middle of the night. Was really fixed the next day. Was noisy when it started to rain. Otherwise it is a good place to stay for a few night.
Séjour de 3 nuits en février 2024
Réponse de Peter le 5 mars 2024
"Thank you for taking the time to tell us about your experience at Robinhood Resort.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future."Peter BuschManager

8/10 Bien

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One night stay in jacuzzi room with fireplace, nicely decorated, clean, comfortable. We had a lot of snowboard gear, we liked easy the access to the room from parking lot. Great location.
Séjour de 1 nuit en février 2024
Réponse de Peter le 3 mars 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

4/10 Médiocre

mike

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The property looks like it was built in the 1950s. The bones are good, location to downtown great, but I don't think it has been renovated since it was built. Bathroom fixtures looked original, squeaked when turned on and off, I could barely fit in the shower.
Séjour de 1 nuit en février 2024
Réponse de Peter le 1 mars 2024
Thank you for your review. We have rooms that were built in the fifties. Also have rooms that were built in2001 and 2002 ( premium rooms) We are constantly spending money to upgrade and add to our rooms.Try one of our premium rooms if you decide to return.Always offered to return guest at a discounted rate.Hope you enjoyed your time in Big Bear.Peter Busch, manager

8/10 Bien

Raija

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
*
Séjour de 1 nuit en février 2024
Réponse de Peter le 28 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Juan, Vista

Voyage en famille
Les points forts : Propreté et personnel et service
Old property, clean, and centrally located next to restaurants and shops.
Séjour de 1 nuit en février 2024
Réponse de Peter le 28 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Brit, Toronto

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simple accommodation in a great location. Staff were very accommodating.
Séjour de 1 nuit en février 2024
Réponse de Peter le 28 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Henning

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and great location in the village. The hot tub and fireplace in the room have it a great cabin feel.
Séjour de 1 nuit en février 2024
Réponse de Peter le 26 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Christopher, Winterville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff and amazing location! Room is basic but the restaurant onsite and the proximity of the “Village” was awesome!
Séjour de 1 nuit en février 2024
Réponse de Peter le 25 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Jaime

Excelente
Séjour de 1 nuit en février 2024
Réponse de Peter le 25 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Eric, Alexandria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great price for the location and convenience to branch in and around Big Bear Village.
Séjour de 1 nuit en février 2024
Réponse de Peter le 24 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Sean

Séjour de 2 nuits en février 2024
Réponse de Peter le 23 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Karlie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We enjoyed our stay for the most part, cute little hotel, but the people above us sounded like they were having a party and trying to come through the ceiling! A little kid was running around and pounding on the floor late into the night making it hard to fall asleep. Not much in the way of blankets to keep warm. But pleasant front desk worker and clean hotel room!
Séjour de 2 nuits en février 2024
Réponse de Peter le 21 févr. 2024
"Thank you for taking the time to tell us about your experience at Robinhood Resort.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future."

8/10 Bien

Rhonda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and good value. 24-hr service at front desk. We love being able to walk to Big Bear Village restaurants.
Séjour de 3 nuits en février 2024
Réponse de Peter le 17 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

8/10 Bien

Juan

Les points forts : Propreté
Séjour de 2 nuits en février 2024
Réponse de Peter le 21 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

10/10 Excellent

Judelyn

Difinitely come back in this hotel
Séjour de 1 nuit en février 2024
Réponse de Peter le 17 févr. 2024
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr"

4/10 Médiocre

Ofelia

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Horrible getaway
It wasnt a good stay, very noisy, people upstairs always stomping making to much noise, bathroom smelled like sewer.
Séjour de 3 nuits en février 2024
Réponse de Peter le 15 févr. 2024
"Thank you for choosing Robinhood Resort and for taking the time to provide feedback about your experience I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Manager@robinhoodresorts.comSincerely,"Peter Busch, Mgr