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Avis sur ZETT HOTEL

5 out of 5
ZETT HOTEL
Jounieh, Sahel Alma, Jounieh, Mount Lebanon

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 60 avis sur 76." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 76." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 76." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 76." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 76." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

HADJIRA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Au top
Séjour de 7 nuits en septembre 2023
Réponse de Hotel Management le 6 oct. 2023
Dear HADJIRA, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

Firas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel!
A pleasant stay, We spent pleasant moments. Very nice view of Jounié and the sea at the same time. A very professional team Thanks to the hotel manager for her welcome. Thanks to Samia for her professionalism and her kindness. I recommend this hotel without hesitation.
Séjour de 2 nuits en juillet 2023
Réponse de Zett Management le 27 août 2023
Dear Firas,The Team and I would like to thank you very much for your recent stay with us and for taking your valuable time to leave us a review.we are happy to read your nice comments about our hotel. it is very valuable for us to learn with such feedback from you that we are on the right track to achieve the perfect service quality which is our goal for high guest satisfaction.we hope that we will have the chance to welcome you back.Best RegardsZett Management.

10/10 Excellent

wissam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed my stay at Zett was really amazing , very clean, stylish, brand new hotel and very affordable comparing to the hotels in the area Charbel at the front Desk was very helpful and very professional he made me feel that I’m staying at the Sheraton hotel 5 stars I will tell my friends and family about this hotel and great service And for sure I will use it again when I come back to Lebanon I don’t want to forget about Youssef the Bell man , he was friendly and very helpful!!!
Séjour de 6 nuits en avril 2024
Réponse de Zett Management le 9 mai 2024
Dear Wissam,Thank you for sharing your experience at Zett hotel, we would feel privileged to welcome you back so that we can showcase more of our hospitality.Yours very truly Zett Management

10/10 Excellent

Shadi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Whether on a business trip or a family road trip, Zett Hotel has a convenient location, a secure garage, and a comfortable atmosphere, and offers a surprisingly modern feel. Plus, the friendly staff adds a warm touch that makes you feel right at home.
Séjour de 1 nuit en avril 2024
Réponse de Zett Management le 20 mai 2024
Dear Shadi,The Team and I would like to thank you for your recent stay and for taking your valuable time to leave us a review.we are delighted to read that you were happy with your stay.it would be an honor to welcome you back for even more of our hospitality.until then we remain at your service.warm regards

8/10 Bien

Seema

Séjour de 1 nuit en avril 2024
Réponse de Zett Management le 9 mai 2024
Dear Seema,thank you for submitting your feedback about Zett hotel.we look forward to welcoming you backBest RegardsZett Management

8/10 Bien

Nour

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What I like is the view and the quietness, what i didnt like was one bathroom for two bedroom rooms, which was challenging for 4 people in this condition.
Séjour de 7 nuits en mars 2024
Réponse de Zett Management le 9 mai 2024
Dear Nour,Firstly thank you for choosing Zett Hotel and for taking the time to leave us a review.We look forward to welcoming you again.Best RegardsZett Management

10/10 Excellent

Firas

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de Zett Management le 9 mai 2024
Dear Firas,i would like to thank you so much for your recent stay with us. it would be an honor to welcome you back.Best RegardsZett Management

8/10 Bien

habib

Séjour de 3 nuits en mars 2024
Réponse de Zett Management le 9 mai 2024
Dear Habib,Thank you for sharing your experience with us. we look forward to welcoming you back.Best RegardsZett Management

10/10 Excellent

hasan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel Perfect and nice eara
Séjour de 1 nuit en mars 2024
Réponse de Zett Management le 15 mars 2024
Dear Hasan,The Team and I would like to thank you very much for your recent stay with us. we look forward to welcoming you backBest RegardsZett Management

10/10 Excellent

Naqaa

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Zett Management le 20 févr. 2024
Dear Naqaa, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

8/10 Bien

hasan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel, affordable price The room very clean and almost everything you need is in the room
Séjour de 1 nuit en février 2024
Réponse de Zett Management le 20 févr. 2024
Dear Mr. Hasan, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

Rosa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 8 nuits en janvier 2024
Réponse de Zett Management le 8 févr. 2024
Dear Mrs. Rosa, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

Rosa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Zett Management le 8 févr. 2024
Dear Mrs. Rosa, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

georges

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 3 janv. 2024
Dear Mr. Georges, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

MARIA F

Séjour de 11 nuits en octobre 2023
Réponse de Hotel Management le 5 déc. 2023
Dear Maria, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

6/10 Satisfaisant

ROBIN

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en octobre 2023
Réponse de Hotel Management le 4 nov. 2023
Dear ROBIN, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

Samir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en octobre 2023
Réponse de Hotel Management le 31 oct. 2023
Dear Samir, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

dennis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff, within walking distance to many restaurants, great view from my room.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Management le 31 oct. 2023
Dear Dennis, we would like to thank you very much for your recent stay with us and for taking your valuable time to leave us a review. we are happy to read your nice comments about our hotel. we hope that we will have the chance to welcome you back.Best RegardsZett Management.

10/10 Excellent

Androula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the hotel is very clean. staff very good and helpful. convenient area, beautiful modern decor. Yes the hotel is a 5* hotel
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 17 oct. 2023
Dear Androula, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New & comfortable and i will rrserve in it again 😊
Séjour de 1 nuit en septembre 2023
Réponse de Zett Management le 12 oct. 2023
Dear Joseph, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

6/10 Satisfaisant

ahmad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de The Management le 6 oct. 2023
Dear Ahmad, thank you for the rating. However, 06 being an average. The safety and security of our guests and associates are our top priority. We hope to have the opportunity to welcome you back. Best Regards Zett Management

8/10 Bien

Androula

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean, nice staff.
Séjour de 6 nuits en septembre 2023
Réponse de Zett Management le 2 oct. 2023
Dear Androula, Thank you for your recent stay. I am happy that you enjoyed our attention to details. Looking forward to welcoming you back. Best Regards Zett Management

8/10 Bien

Omar

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Management le 26 sept. 2023
Dear Omar, Thank you for your recent stay. I am happy that you enjoyed our attention to details. Looking forward to welcoming you back. Best Regards Zett Management

10/10 Excellent

Ibrahim, Miami beach

Séjour de 5 nuits en août 2023
Réponse de Zett Management le 20 sept. 2023
Dear Ibrahim, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

JOSEPH

Séjour de 5 nuits en septembre 2023
Réponse de Zett Management le 20 sept. 2023
Dear Joseph, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

Sandra

Séjour de 4 nuits en septembre 2023
Réponse de Zett Management le 8 oct. 2023
Dear Sandra, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards. Zett Management

10/10 Excellent

Melhem

Séjour de 1 nuit en septembre 2023
Réponse de Zett Management le 19 sept. 2023
Dear Melhem, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

Raghed

Séjour de 3 nuits en septembre 2023
Réponse de Zett Management le 19 sept. 2023
Dear Raghed, thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

malath

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastiskt upplevelse
Fantastiskt! Skulle definitivt kunna komma tillbaka.
Séjour de 7 nuits en septembre 2023
Réponse de Zett Management le 15 sept. 2023
Dear Malath, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

Ahmed

Les points forts : Équipements
Was amazing experience,, the host are so welcoming and friendly Recommend ❤️
Séjour de 5 nuits en septembre 2023
Réponse de Hotel Management le 31 oct. 2023
Dear Ahmed,The Team and I would like to thank you very much for your recent stay with us and for taking your valuable time to leave us a review. we are happy to read your nice comments about our hotel. it is very valuable for us to learn with such feedback from you that we are on the right track to achieve the perfect service quality which is our goal for high guest satisfaction.we hope that we will have the chance to welcome you back.Best RegardsZett Management.

10/10 Excellent

Wael, Salt Lake City

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice staying in this hotel. Definitely, I do reserve for next visit
Séjour de 1 nuit en août 2023
Réponse de Hotel Management le 6 sept. 2023
Dear Wael,Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards, Zett Management

10/10 Excellent

Gerard

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Brand new hotel in a quiet area with service minded stuff.
Séjour de 8 nuits en août 2023
Réponse de Zett Management le 5 sept. 2023
Dear Gerard,Thank you for your review. it is a pleasure to read that we were able to deliver a good experience in our luxury hotel.looking forward to welcoming you soon.Sincerely,Zett Management

8/10 Bien

Muhieddine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Value
Only cons are WiFi & tight garage. Everything else is great.
Séjour de 6 nuits en août 2023
Réponse de Hotel Management le 30 août 2023
Dear Muhieddine,Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon.Best RegardsZett Management

8/10 Bien

Baha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First of all I have to call the guys by their name, which impressed me extremely with their natural friendliness, professionality, service-oriented behavior and careness. Thank you Toni, Patrick and Alicia for giving me the positive feeling. Also all others from the team are absolutely professionals. I was so lucky that got a good price by the special offer and so am not too disappointed about the room 104. there is no view, to anything, because of the roof above the main entrance. Otherwise you have a privacy at your balcony. The breakfast at room service was phenomenal. Hope next year again, with an upgrade.
Réponse de Hotel Management le 30 août 2023
Dear Baha,The Team and I would like to thank you very much for your recent stay with us and for taking your valuable time to leave us a review. we are happy to read your nice comments about our hotel. it is very valuable for us to learn with such feedback from you that we are on the right track to achieve the perfect service quality which is our goal for high guest satisfaction.we hope that we will have the chance to welcome you back.Best RegardsZett Management.

10/10 Excellent

Gerard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brand new fresh hotel in quiet area.
Séjour de 6 nuits en août 2023
Réponse de Hotel Management le 29 août 2023
Dear Gerard, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

Bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great experience, recommended
Séjour de 3 nuits en août 2023
Réponse de Hotel Management le 7 sept. 2023
Dear BERNARD, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards,Zett Management

10/10 Excellent

Gevara

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing . Very clean and close by everything
Séjour de 2 nuits en août 2023
Réponse de Zett Management le 25 août 2023
Dear Gevara,Thank you for your review. it is a pleasure to read that we were able to deliver a good experience in our luxury hotel. looking forward to welcoming you soon. Sincerely,Zett Management

2/10 Horrible

Rola

Voyage en couple
Les points faibles : Équipements
This hotel is far from being 5 stars or even 2 stars , the area around is like ghost town , and unsafe due to lotsa of empty buildings and lotsa of people’s going around . I reserved a sea view Room , i got a partial Sea view , when i asked the said this is what’s available, rooms are in good condition but they have a bad smell , sewer smell and humidity.
Séjour de 2 nuits en août 2023
Réponse de Zett Management le 25 août 2023
Dear Rola,Thank you for taking the time to share your review. The safety and security of our guests and associates are our top priority. We are greatly concerned this situation and regret the unpleasant experience you report.We hope to have the opportunity to welcome you back.Best RegardsZett Management

10/10 Excellent

Maral

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean and new, the bed was comfortable, the staff was very helpful and nice. The only problem was that we waited couple of hours for them to clean the room.
Séjour de 7 nuits en août 2023
Réponse de Hotel Management le 23 août 2023
Dear Maral, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

Craig

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel, staff, room were brilliant. There's a supermarket close which is walking distance.
Séjour de 4 nuits en août 2023
Réponse de Hotel Management le 23 août 2023
Dear Craig, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

Suha, Denver

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were amazing
Séjour de 2 nuits en août 2023
Réponse de Zett Management le 21 août 2023
Dear Suha,Thank you for your review. it is a pleasure to read that we were able to deliver a good experience in our luxury hotel.looking forward to welcoming you soon.Sincerely,Zett Management

10/10 Excellent

Rola

Séjour de 3 nuits en août 2023
Réponse de Zett Management le 4 sept. 2023
Dear Rola,Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon.Best Regards,Zett Management

8/10 Bien

Joeline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 11 nuits en juillet 2023
Réponse de Zett Management le 15 août 2023
Dear Joeline,Thank you for your review. it is a pleasure to read that we were able to deliver a good experience in our luxury hotel.looking forward to welcoming you soon.Sincerely,Zett Management

10/10 Excellent

saliba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Zett Management le 14 août 2023
Dear Saliba,Thank you for your review. it is a pleasure to read that we were able to deliver a good experience in our luxury hotel.looking forward to welcoming you soon.Sincerely,Zett Management

10/10 Excellent

Nashmil

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 14 nuits en juillet 2023
Réponse de Hotel Management le 11 août 2023
Dear Nashmil, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

kamal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was amaizing starting from lively professional front desk team , lovely services, clean all over , amaizing managment , location perfect view all was super
Séjour de 2 nuits en juillet 2023
Réponse de Zett Management le 10 août 2023
Dear Mr. Kamal,Thank you for your recent stay. I am happy that you enjoyed our attention to details.Looking forward to welcoming you back.Best RegardsZett Management

10/10 Excellent

Mariam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room and staff were exceptional! Modern design...highly recommend!
Séjour de 1 nuit en août 2023
Réponse de Zett Management le 4 août 2023
Dear Mariam, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

Rana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Zett Management le 5 août 2023
Dear Rana, Thank you for your beautiful review, I am glad you enjoyed your stay. Looking forward to welcoming you back soon. Best Regards Zett Management

10/10 Excellent

priscilla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an unforgettable stay at Zett hotel! The staff were absolutely incredible, always helpful, accommodating, and warm. Special shout-out to Elie, the boys and the lovely young lady at reception for always making us feel welcome from the moment we arrived. Samia and her cleaning team also did an excellent job, keeping our room spotless throughout our stay. I highly recommend this hotel for their exceptional service! Great work team. Will definitely be returning to Zett Hotel next year!
Séjour de 8 nuits en juillet 2023
Réponse de Zett Management le 3 août 2023
Dear Priscilla,First of all thank you very much for taking your valuable time to share your thoughts and comments with us.I am happy to learn that you had an exceptional stay with us. i am delighted that you enjoyed our service.Please visit us again. we will be looking forward to having you back.Best RegardsZett Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall Review
We stayed in the Executif Suite with a seaview. The view was stunning, the service from Tony was amaising especially late at night and early in the mornings. Other staff had trouble understanding instructions. Hotel breakfast was not so famous and expensive. Towels were not too clean (should bleach the more). Room size was big however there was 1 full bathroom and 1 half bathroom, this resulted in both bathrooms being very small.
Séjour de 5 nuits en juillet 2023
Réponse de Hotel Management le 1 août 2023
Dear, It is a pleasure reading your feedback and thank you for taking the time to share your lovely comments on Expedia, we would like to deeply apologize for staff attitude towards you. We look forward to welcoming you back , Best Regards, Zett Management