Chambre Standard avec lits jumeaux | Bureau, draps fournis

Avis sur Shanshui Trends Hotel Liu Li Qiao

2.5 out of 5
Shanshui Trends Hotel Liu Li Qiao
Taipingqiao Road #44, Fengtai District, Beijing, Beijing

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 14." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 14." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 14." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 14." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 14." "

6,2/10

Propreté

6,4/10

Personnel et service

5,2/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Qi Gong

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Chunqing

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Jianing Cui le 18 avr. 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

8/10 Bien

Gilbert, Montréal

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel is being renovated and some services are not available. The hotel is hard to locate because of it renovation process and the absence of english identification sign.
Séjour de 1 nuit en octobre 2018
Réponse de Jianing Cui le 19 avr. 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Satisfaisant

Rita M.

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
A good budget hotel, but not for Westerners
I would not recommend this hotel for Westerners, it is not very comfortable and my room felt a little cold even though the radiator was on. The thermostat on the wall cannot be used, so there is no way to adjust the heat. As far as I can tell, there is no restaurant; however there is a small restaurant across the street that offers breakfast beginning at 6:30 a.m. It is Chinese food. There are other restaurants in the area and it is close to Beijing West railway station. You can walk there in about 15 minutes.
Séjour de 3 nuits en janvier 2018
Réponse de Jianing Cui le 19 avr. 2019
Dear guest, thanks for your comments! We apologize for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Satisfaisant

nam hyun

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
중국어 아니면 말이 통하지 않습니다.
Séjour de 3 nuits en décembre 2017
Réponse de Jianing Cui le 19 avr. 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
うるさい
巨大なエアコンの室外機があり。 うるさくて耳栓をして寝ました。 写真と実物も差がありました。 安いからしかたないですな。
Séjour de 2 nuits en décembre 2017
Réponse de Jianing Cui le 19 avr. 2019
Dear guest, thanks for your comments! We apologize for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Satisfaisant

Huimei

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
交通方便,離地鐵站近。碰到停電,飯店人員完全沒有告知,不太好。
Réponse de Jianing Cui le 19 avr. 2019
尊敬的宾客,非常感谢您的点评。山水时尚酒店致力于为您提供超值的优质服务,您住的舒适满意是我们全体员工追求的目标。我们期待您的再次光临!

4/10 Médiocre

Cyrus

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
浴室和廁所共用一道門, 直接通向客廳. 洗澡時要走出客廳才能穿衣服, 然而, 官方上載的照片並不能讓準顧客察覺這個"優良"設計, 有刻意隱瞞之嫌. 另外, 浴室和廁所裡面都沒有掛勾, 這方面可以說, 連公共廁所都比他好. 床頭燈壞掉了, 早上去告訴服務台的員工, 她立即報告工程部, 但是晚上回來還是沒修好, 一直到退房那天也沒改變, 究竟服務台的員工都在做甚麼的? 讓人懷疑. 冷氣不夠, 蚊子也多, 服務台沒有主動提供蚊香. 雖然顧客要求下有給蚊香, 但點蚊香是治標, 保持房間衞生才是治本.
Séjour de 4 nuits en juin 2017
Réponse de Jianing Cui le 19 avr. 2019
尊敬的宾客,非常感谢您的点评。非常抱歉给您带来不完美的体验,酒店非常重视您的意见,并会对您所指出的服务进行自查和整改、加强服务员的培训。山水时尚酒店致力于为您提供超值的优质服务,您住的舒适满意是我们全体员工追求的目标。我们期待您的再次光临!

6/10 Satisfaisant

Zhi Kang

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Réponse de Jianing Cui le 18 avr. 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Satisfaisant

TSUYOSHI

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
冬はおすすめできません。
冬で寒い事もありましたが、暖房が弱く寒くて大変でした。バスローブ有との表記でしたが、ありませんでした。ブランケット(毛布)を貸して欲しいと頼みましたが、ないとあっさり言われました。
Réponse de Jianing Cui le 18 avr. 2019
Dear guest, thanks for your comments! We apologize for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Satisfaisant

Ji

Les points forts : Propreté
Les points faibles : Personnel et service
Feel I was treated as a thief
That was OK for my stay, except for the checkout experence. It was early before 6am, I went to frontdesk, a sleepy stuff on tuty told to me to wait a while. Then she called floor stuff to check the room I stayed. Aftet 5min, I was allowed to leave the hotel. Upset to feel as I was a thief other than a respective guest.
Réponse de General Manager le 7 déc. 2016
Dear guest, thanks for your comments! We apologzie for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!

4/10 Médiocre

meng lai

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Réponse de General Manager le 7 déc. 2016
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!

4/10 Médiocre

eric

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 7 déc. 2016
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
A good hotel but taxi driver found it hard to find as it is hidden away. Close to train station but the area it is located is a bit run down. The hotel is very clean and rooms are spacious.
Réponse de General Manager le 7 déc. 2016
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!