Avis sur Koi Resort Saint Kitts, Curio Collection by Hilton
Koi Resort Saint Kitts, Curio Collection by Hilton
100 Koi Resort Drive, Basseterre
Avis
8,4
Très bien
9,2/10
Propreté
8,8/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en couple
17 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Cleo le 17 avr. 2024
Greetings from KOI Resort Saint Kitts.Thank you for your choosing KOI Resort as your choice of accommodations for your recent stay here on this beautiful island of Saint Kitts. It was an absolute pleasure having you. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.
10/10 Excellent
Lakishea
Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lakishea
Séjour de 3 nuits en mai 2024
Réponse de Keneshia le 26 mai 2024
Greetings Ms. Lakishea,We want to thank you for your recent stay with us here at the Koi Resort St. Kitts. We are glad to hear you had an overall pleasant stay with us and hope to see you again in the near future.See you soon.
4/10 Médiocre
Tara
Voyage d’affaires
25 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Tara
Séjour de 5 nuits en mai 2024
Réponse de Keneshia le 26 mai 2024
Greetings Ms. Tara, Thank you so much for your recent stay. We really appreciate you taking the time out to give us a review. We sincerely apologize for the inconvenience you faced during your stay. Please know that we take your feedback seriously and will take the time to conduct training for our staff. We hope to have the opportunity to host you again in the near future.
10/10 Excellent
Clarissa
18 mai 2024
Les points forts : Équipements
Clarissa
Séjour de 2 nuits en mai 2024
Réponse de Stephanie le 19 mai 2024
Greetings Clarissa, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future. Warmest.
8/10 Bien
James
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 4 nuits en avril 2024
Réponse de Keneshia le 17 mai 2024
Greetings Mr. JamesThank you so much for your recent stay. We really appreciate you taking the time out of your day to share a review with us. We hope to see you again soon.
10/10 Excellent
manuel
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
manuel
Séjour de 3 nuits en mai 2024
Réponse de Tarrissa le 16 mai 2024
Greetings from Koi Resort. It was a pleasure having you stay with us! We look forward to having you again the the future!
10/10 Excellent
LUCY
Voyage d’affaires
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LUCY
Séjour de 2 nuits en mai 2024
Réponse de Keneshia le 5 mai 2024
We would like to say thank you for staying with us from the Koi family. We are delighted to hear that you enjoyed your stay, and we hope to see you again in the near future and try to make your stay even a more pleasurable one.
4/10 Médiocre
LaNitrah Bahia, New Orleans
28 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
LaNitrah Bahia
Séjour de 5 nuits en avril 2024
Réponse de Keneshia le 28 avr. 2024
Greeting LanitrahAlthough you were not able to stay with us on your last booking, I want to thank you for taking the time to leave a review with us. I am sorry that we were unable to accommodate your expectations of the stay, but we hope that you will be able to check out tour website and see that we are located right on the bayfront. Please stop by for a site visit sometime and i will be happy to give you a resort tour.
10/10 Excellent
Debra
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debra
Séjour de 5 nuits en avril 2024
Réponse de Keneshia le 28 avr. 2024
Greetings Debra,Thank you so much for your recent stay. It was a pleasure to have you and we appreciate you taking the time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future.Warmest
10/10 Excellent
Trisha
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trisha
Séjour de 2 nuits en avril 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
10/10 Excellent
Dustin, Brasher Falls
20 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dustin
Séjour de 1 nuit en avril 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
10/10 Excellent
John
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en décembre 2023
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
4/10 Médiocre
Franklin
16 avr. 2024
Franklin
Séjour de 6 nuits en avril 2024
Réponse de Keneshia le 10 mai 2024
Greetings Mr. Franklin,Thank you so much for taking the time out to grace us with a review. Your feedback means so much to us.
10/10 Excellent
Mr
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mr
Séjour de 1 nuit en avril 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
10/10 Excellent
James David, Williamsburg
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James David
Séjour de 8 nuits en mars 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
4/10 Médiocre
Jamila
13 avr. 2024
Les points forts : Personnel et service
Jamila
Séjour de 3 nuits en mars 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. JamilaThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
10/10 Excellent
Rolando
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rolando
Séjour de 2 nuits en avril 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Mr. RolandoThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
10/10 Excellent
Jennifer
Voyage en famille
4 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en avril 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
8/10 Bien
Chevonne
Voyage d’affaires
29 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Chevonne
Séjour de 2 nuits en mars 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. ChevonneThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
4/10 Médiocre
Christian
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 3 nuits en mars 2024
Réponse de Keneshia le 17 avr. 2024
Greetings ChristianThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
10/10 Excellent
RAISIA
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
RAISIA
Séjour de 4 nuits en mars 2024
Réponse de Keneshia le 17 avr. 2024
Greetings RaisiaThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
10/10 Excellent
Abigail, The Valley
17 mars 2024
Les points forts : Propreté et personnel et service
Abigail
Séjour de 1 nuit en mars 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. AbigailThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We are sorry we were not able to meet your expectations this time but would be happy to have you return in the near future.
8/10 Bien
Rashad
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rashad
Séjour de 4 nuits en mars 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. RashadThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We are sorry we were not able to meet your expectations this time but would be happy to have you return in the near future.
10/10 Excellent
Tyler
Voyage en couple
10 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tyler
Séjour de 3 nuits en mars 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
10/10 Excellent
Vashne
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vashne
Séjour de 1 nuit en février 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. VashneThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
10/10 Excellent
Shanaka
7 mars 2024
Shanaka
Séjour de 1 nuit en mars 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. ShanakaThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
4/10 Médiocre
Rajaram
3 mars 2024
Rajaram
Séjour de 4 nuits en février 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
10/10 Excellent
Melissa
Voyage en groupe
2 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en mars 2024
Réponse de Keneshia le 25 avr. 2024
GreetingsThank you so much for staying with us here at the Koi Resort St. Kitts and for taking the time out to share feedback. We really appreciate your comment and hope to host you again in the near future.
10/10 Excellent
Keiana
Voyage en famille, Voyage avec des animaux de compagnie
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keiana
Séjour de 3 nuits en février 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. KeianaThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
10/10 Excellent
Taryn, Kimberling City
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taryn
Séjour de 7 nuits en février 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Ms. TarynThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
6/10 Satisfaisant
Sebastian
Voyage en famille
23 févr. 2024
Les points forts : Propreté et personnel et service
Sebastian
Séjour de 1 nuit en février 2024
Réponse de Keneshia le 22 mai 2024
Greetings Sebastian, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future. Warmest.
10/10 Excellent
Raniel
Voyage en couple
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raniel
Séjour de 5 nuits en février 2024
Réponse de Keneshia le 22 mai 2024
Greetings Raniel, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future. Warmest.
8/10 Bien
Victor
Voyage en famille
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victor
Séjour de 1 nuit en février 2024
Réponse de Keneshia le 22 mai 2024
Greetings Victor, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future. Warmest.
6/10 Satisfaisant
Gregorius Durk
Voyage en couple
7 févr. 2024
Les points forts : Propreté et personnel et service
Gregorius Durk
Séjour de 7 nuits en janvier 2024
Réponse de Keneshia le 22 mai 2024
Greetings Gregoruis. Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again (without the mid-afternoon bugs) in the near future. Warmest.
10/10 Excellent
Lynn
7 févr. 2024
Lynn
Séjour de 1 nuit en février 2024
8/10 Bien
Justin
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 4 nuits en février 2024
Réponse de Keneshia le 22 mai 2024
GreetingsJustin, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future. Warmest.
8/10 Bien
Reed
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reed
Séjour de 4 nuits en janvier 2024
Réponse de Keneshia le 22 mai 2024
Greetings Reed, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future. Warmest.
8/10 Bien
Jason
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en janvier 2024
Réponse de Keneshia le 22 mai 2024
Greetings Jason, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. I am so sorry that we were not able to meet your expectations on your recent trip. We hope that we may be able to accommodate you again in the near future. Warmest.
8/10 Bien
Loleta
Voyage en famille avec de jeunes enfants
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loleta
Séjour de 5 nuits en janvier 2024
Réponse de Keneshia le 22 mai 2024
Greetings Loleta, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. I am so sorry that we were not able to meet your expectations on your recent trip. We hope that we may be able to accommodate you again in the near future. Warmest.
8/10 Bien
Dalia Gabriela
Voyage en groupe
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dalia Gabriela
Séjour de 4 nuits en janvier 2024
8/10 Bien
Lali
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lali
Séjour de 7 nuits en janvier 2024
10/10 Excellent
Michael
26 janv. 2024
Michael
Séjour de 2 nuits en janvier 2024
Réponse de Keneshia le 17 avr. 2024
Greetings Mr. MichaelThank you so much for your recent stay and for taking the time out to share your feedback. This truly means a lot to us. We would be happy to have you return in the near future.
8/10 Bien
Joy
Voyage en couple
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joy
Séjour de 5 nuits en janvier 2024
10/10 Excellent
Anastacia
Voyage en famille avec de jeunes enfants
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anastacia
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Marie-Helene
Voyage d’affaires
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-Helene
Séjour de 5 nuits en janvier 2024
8/10 Bien
Afiya
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Afiya
Séjour de 5 nuits en janvier 2024
8/10 Bien
Latesha, Bellevile
16 janv. 2024
Latesha
Séjour de 5 nuits en janvier 2024
Réponse de Keneshia le 22 mai 2024
Greetings Latesha, Thank you so much for your recent stay with us. It was a pleasure to have you and we appreciate you taking time out to share your experience in a review. We hope that we may be able to accommodate you again in the near future. Warmest.
6/10 Satisfaisant
Jenika
Voyage en famille
16 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jenika
Séjour de 5 nuits en janvier 2024
10/10 Excellent
Andrey
Voyage en famille avec de jeunes enfants
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrey
Séjour de 1 nuit en janvier 2024
6/10 Satisfaisant
Kirsten
Voyage en couple
6 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kirsten
Séjour de 1 nuit en janvier 2024