8/10 Bien
Francescopaolo, Bethesda
5 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
This is a budget place so allowances must be made. The staff is polite, professional, efficient and helpful. Checking in wasn't so smooth but these things happen: somebody had changed room and the system had not been updated so they sent me to an occupied room. Anyway, it was sorted out.
The rooms have some interesting features. Some good, some not so much. The door chimes if it's not closed properly: good safety feature. The in-room safe worked with a key (the combination pad was dead): not so good. The phone wasn't working either but the front desk gave me a Line ID to call if I needed anything. The key card has the room number on it but management was smart to leave the hotel name out, so it can't lead somebody to your room if you lose it.
The bathroom was clean and the shower has a full door so no splashing water everywhere, but you only get bath towels, no hand/face towels. Call me fancy but I like to have a separate rag for my face. A single shampoo/shower gel bottle was in the shower. The showerhead needed a good scrubbing and descaling.
You get two mugs for the complimentary instant coffee but no spoon or straw to stir it (this actually made me laugh). No glasses either. If you don't get the room cleaned they will leave water and coffee by the door, which I think is a nice touch. The Instant coffe is sweetened and with cream, like it or leave it. I liked it. The refrigerator badly needed to be defrosted, and there was no ice tray.
I think I'll be back.
Francescopaolo
Séjour de 2 nuits en mars 2024
