Piscine extérieure, parasols de plage, chaises longues

Avis sur Solitaire Bangkok Sukhumvit 11

4.5 out of 5
Solitaire Bangkok Sukhumvit 11
75/23 Sukhumvit 13, Bangkok

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 514 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 280 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 123 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1004." "

8,6/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

CRAAK952

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ras
Séjour de 2 nuits en avril 2024
Réponse de Solitaire Management Team le 17 avr. 2024
Dear CRAAK952, thank you for selecting to stay with us and thank you for your review score. We are looking forward to welcoming you again soon.Best regardsSolitaire Management Team

10/10 Excellent

Real

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prêt de tout, personnel agréable
Séjour de 4 nuits en février 2024
Réponse de Solitaire Management Team le 28 févr. 2024
Dear Real, thank you for your feedback. We're delighted to hear that you found our staff pleasant and that you felt prepared for everything during your stay. We're always looking for ways to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future.Best regards,Solitaire Management Team

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Solitaire Management Team le 29 janv. 2024
Dear Nicole, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again soon.Best regardsSolitaire Management Team

8/10 Bien

Natalio

Les points forts : Propreté, personnel et service, équipements
Personnels gentils sauf dame acceuil réception ! Sinon oubli au niveau accessoires salle de bain...
Séjour de 10 nuits en janvier 2024
Réponse de Solitaire Management Team le 16 janv. 2024
Dear Natalio, thank you for sharing your feedback with us. We appreciate your compliments about the kind staff, although we regret to hear that your experience with the reception lady did not meet your expectations. We apologize for any inconvenience you may have experienced regarding the bathroom accessories. Your feedback is important to us, and we will address this issue to ensure a more seamless experience for our guests. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Best regards,Solitaire Management Team

6/10 Satisfaisant

Bounpanhgna

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Aile Ruby à éviter.
Séjour de 3 nuits en novembre 2023
Réponse de Solitaire Management Team le 7 nov. 2023
Dear Bounpanhgna, thank you for choosing to stay at Solitaire Bangkok. We feel so sorry for an inconvenience. If you would like to stay in the Deluxe room, please feel free to book on your next visit, the room will be located in the main building. Our Grand Superior room is only located in the building behind. Looking forward to seeing you again for another experience at Solitaire Bangkok Hotel.Best regardsSolitaire Management Team

10/10 Excellent

Leslie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bon logement
Séjour de 2 nuits en février 2023
Réponse de Management Team le 28 févr. 2023
Dear Leslie, thank you very much for giving your valuable time writing this comment about an experience during your stay. We are looking forward to seeing you again for another experience at Solitaire Bangkok Hotel.Best regards

8/10 Bien

Dominique

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel bien sur rapport qualité prix
Séjour de 4 nuits en janvier 2023
Réponse de Management Team le 30 janv. 2023
Dear Dominique, thank you very much for giving your valuable time writing this comment about an experience during your stay. We are looking forward to seeing you again for another experience at Solitaire Bangkok Hotel.Best regards

6/10 Satisfaisant

A

Voyage en couple
Les points forts : Propreté et personnel et service
La chambre etait beaucoup moins belle que celle decrite lors de la reservation. Elle donnait sur un chantier de construction L’ensemble de l’hotel donne une impression de vieil hotel. Sinon quartier vraiment bien placé et bien entouré par eplusieurs services Le personnel tres gentil et professionnel
Réponse de Management Team le 16 janv. 2023
Dear valued customer, thank you for choosing to stay at Solitaire Bangkok Hotel. We are delighted that you had a pleasant stay and enjoyed it. Your feedback is valuable for us as it helps us to improve with a better service. Thank you once again for your review and we hope to welcome you again upon your next visit to Bangkok.Best regards

8/10 Bien

roland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2022
Réponse de Management Team le 13 déc. 2022
Dear Roland, thank you for sharing your score for your stay. Looking forward to seeing you again at Solitaire Bangkok Hotel.Best regards

8/10 Bien

Nadia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Hôtel très bien situé. Le personnel est efficace et aimable. L'hôtel est ancien mais propre. Bon Hôtel pour un séjour à Bangkok pour deux nuits.
Séjour de 2 nuits en novembre 2022
Réponse de Management Team le 16 nov. 2022
Dear Nadia, thank you for choosing the Solitaire Bangkok Hotel for your stay. We're glad you had a good time and liked your stay. Your comment is highly valuable to us since it allows us to improve our service. Thank you again for your feedback, and we hope to see you again on your future visit.Best regards

8/10 Bien

METTA

Réponse de Management Team le 5 avr. 2023
Dear METTA, thank you for sharing your score for your stay. Looking forward to seeing you again at Solitaire Bangkok Hotel.Best regards

4/10 Médiocre

Yanick

Voyage en groupe
Les points faibles : Personnel et service
le pays du sourire devient le pays de l arrogance. nous n y mettrons plus les pieds. ils ne font pas les chambres...vous rentrez d une journée de shopping dans bkk et deception..votre chambre n est pas faites...la manager est d une arrogance sans faille. pour un hotel 4 etoile....1 etoile et stop 400 bath ec encore.honte au solitaire....la nuit pour ce service c est largement suffisant.
Réponse de Management Team le 3 nov. 2022
Dear Yanick, thank you for your recent stay with us and thank you for your valuable time sharing this review about your experience at Solitaire Bangkok. We feel so sorry that your overall experience did not meet your expectations; sincere apologies for that. I have passed on your comments to the head department as the comment is very important to us and it will be used to improve. Your feedback is very important to us. Please be assured that we take appropriate measures to solve the problem and prevent it from happening again in the future. We appreciate you sharing your concerns, and we hope that you will provide us the opportunity to better serve you in the near future.Best regards

6/10 Satisfaisant

Teddy

Voyage en groupe
Les points forts : Personnel et service et équipements
Le fait que l'hôtel était fermé mauvaise odeur dans les couloirs et chambre. Certaine chambre commence a être défraichie.
Séjour de 2 nuits en juillet 2022
Réponse de Management Team le 19 juil. 2022
Dear Khun Teddy, thank you for your valuable time sharing this review. We feel so sorry that your overall experience did not meet your expectations. I have passed on your comments to the head department as the comment is very important to us and it will be used to improve. We hope that you will provide us with another opportunity to show you that we normally do much better. Best regards

10/10 Excellent

Dominique

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel bien placé pour la fête et les restaurants.
Séjour de 1 nuit en juillet 2022
Réponse de Management Team le 4 juil. 2022
Dear Khun Dominique, thank you very much for giving your valuable time writing this comment about an experience during your stay. We are looking forward to seeing you again for another experience at Solitaire Bangkok Hotel. Best regards Management Team

6/10 Satisfaisant

Christophe

Les points forts : Personnel et service et confort de la chambre
Normal
Hotel correct. Juste le personnel peu reactif et au niveau du nettoyage des chambres cest moyen.
Séjour de 9 nuits en mai 2022
Réponse de Management Team le 10 juin 2022
Dear Khun Christophe, thank you very much for giving your valuable time writing this comment about the experience during your stay. Please accept our apologies for the inconvenience. We already noted to improve it. Looking forward to seeing you again for another experience at Solitaire Bangkok Hotel. Best regards Management Team

8/10 Bien

Christophe

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
OK, hôtel sympathique mais pas assez de personnel
Il n'y a pas beaucoup de personnel et une seule personne pour le service du petit déjeuner, ce qui fait que c'est assez long mais encore une fois, pauvre serveuse qui travaille seule..
Séjour de 2 nuits en janvier 2022
Réponse de Management Team le 27 juin 2022
Dear Khun Christophe, thank you for your valuable time sharing this review. We feel so sorry for any inconvenience that has occurred. Thank you for your comment, it is very important to us and it will be used to improve. We hope that you will provide us with another opportunity to show you that we normally do much better. Best regards

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2021
Réponse de Management Team le 27 juin 2022
Dear Khun Benjamin, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future. Best regards

10/10 Excellent

alakesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel if you are visiting Bangkok and would like to stay in Sukhumvit area. Lots of bars restaurants and other fun stuff around the hotel.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Richard, Richmond

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely the best club room lounge on Soi 11. Room was very quiet.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Kellin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here 3 times and it will continue being my first stay every few months when i return.
Séjour de 2 nuits en mai 2024

8/10 Bien

Klara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Easy hotel, good location
Séjour de 5 nuits en mai 2024
Réponse de Solitaire Management Team le 23 mai 2024
Dear Klara, thank you for your feedback! We're glad to hear that you found our hotel to be easy and well-located. We hope to welcome you back again soon!Warm regards,Solitaire Management Team

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were exceptional. Had a great time!
Séjour de 6 nuits en mai 2024
Réponse de Solitaire Management Team le 20 mai 2024
Dear John, thank you for your kind feedback! We're delighted to hear that you had a great time and found our staff exceptional.We look forward to welcoming you back for another wonderful stay.Warm regards,Solitaire Management Team

8/10 Bien

ARITA

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Solitaire Management Team le 20 mai 2024
Dear Arita, thank you for sharing your score for your stay. Looking forward to seeing you again at Solitaire Bangkok Hotel.Best regardsSolitaire Management Team

10/10 Excellent

Norio

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Solitaire Management Team le 20 mai 2024
Dear Norio, thank you for selecting to stay with us and thank you for your review score. We are looking forward to welcoming you again soon.Best regardsSolitaire Management Team

10/10 Excellent

Kei

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
this hotel is clean and well maintenanced. there is no bedbugs.
Séjour de 1 nuit en mai 2024
Réponse de Solitaire Management Team le 20 mai 2024
Dear Kei, thank you for your positive feedback! We're pleased to hear that you found our hotel clean and well-maintained, and that you had no issues with bedbugs.We look forward to welcoming you back for another comfortable stay.Warm regards,Solitaire Management Team

10/10 Excellent

Ki Chung

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good clean
Séjour de 1 nuit en mai 2024
Réponse de Solitaire Management Team le 20 mai 2024
Dear Ki Chung, thank you for your feedback! We're glad to hear that you found our hotel clean.We look forward to welcoming you back for another pleasant stay.Warm regards,Solitaire Management Team

10/10 Excellent

Hoa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel excellent
Séjour de 1 nuit en mai 2024
Réponse de Solitaire Management Team le 17 mai 2024
Dear Hoa, thank you for your wonderful feedback. We're delighted to hear that you found our hotel excellent.We look forward to welcoming you back for another outstanding stay.Warm regards,Solitaire Management Team

10/10 Excellent

BOON KIAT

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Sky bar should open for all guests instead of only rooftop guests
Séjour de 4 nuits en mai 2024
Réponse de Solitaire Management Team le 15 mai 2024
Dear BOON KIAT, thank you for your feedback regarding the Sky Bar. We appreciate your suggestion to make it accessible for all guests instead of only those staying in our rooftop rooms.Your input is valuable to us, and we will consider this suggestion as we strive to enhance the experience for all our guests.Thank you for staying with us, and we hope to welcome you back in the future.Warm regards,Solitaire Management Team

10/10 Excellent

Anusi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!!!
Séjour de 1 nuit en mai 2024
Réponse de Solitaire Management Team le 15 mai 2024
Dear Anusi, thank you for your kind words. We're delighted to hear that you had a great stay with us.We look forward to welcoming you back for another enjoyable experience in the future.Warm regards,Solitaire Management Team

10/10 Excellent

Anusi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place, spacious room really nice furniture
Séjour de 1 nuit en mai 2024
Réponse de Solitaire Management Team le 15 mai 2024
Dear Anusi, thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay, found our place nice, and appreciated the spacious room and really nice furniture.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Solitaire Management Team

10/10 Excellent

Stephen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, nice position
Séjour de 3 nuits en mai 2024
Réponse de Solitaire Management Team le 14 mai 2024
Dear Stephen, thank you for your kind feedback.We are pleased to hear that you enjoyed our friendly staff and convenient location. Your satisfaction is important to us, and we are delighted that you had a positive experience.We look forward to welcoming you back soon.Warm regards,Solitaire Management Team

6/10 Satisfaisant

Yuen Ping

Voyage en famille
Les points faibles : Équipements
No one mentioned anything about vip member access during my check in
Séjour de 3 nuits en mai 2024
Réponse de Solitaire Management Team le 13 mai 2024
Dear Yuen Ping, we sincerely apologize for the oversight regarding your VIP member access during your check-in. Please accept our deepest apologies for any inconvenience or disappointment this may have caused.Your feedback is crucial to us, and we will review our procedures to ensure that all VIP members are properly recognized and provided with the benefits they are entitled to upon check-in.We truly value your loyalty as a VIP member, and it is important to us that you receive the exceptional service and privileges you deserve. We regret that we fell short in this instance and appreciate you bringing it to our attention.We apologize for the oversight, and we hope to have the opportunity to make it right for you in the future.Warm regards,Solitaire Management Team

8/10 Bien

Brian Chung Giet, Sg Buloh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good quiet location along a busy street. I like the steam room and gym. Breakfast was below expectation.
Séjour de 2 nuits en mai 2024
Réponse de Solitaire Management Team le 13 mai 2024
Dear Brian Chung Giet, thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our quiet location along the busy street, as well as our steam room and gym facilities.However, we apologize that our breakfast fell below your expectations. Your feedback is important to us, and we will review it with our culinary team to identify areas for improvement and ensure a more satisfying breakfast experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay next time.Warm regards,Solitaire Management Team

10/10 Excellent

Ross

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean helpful staff, overall the experience was amazing and great location
Séjour de 4 nuits en avril 2024
Réponse de Solitaire Management Team le 9 mai 2024
Dear Ross, thank you for your kind words and for highlighting the cleanliness of our facilities and the helpfulness of our staff. We're thrilled to hear that you had an amazing experience with us and that you found our location convenient. Your feedback motivates us to maintain our standards and continue delivering exceptional service to all our guests.Warm regards,Solitaire Management Team

8/10 Bien

Ming Liang

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 4 nuits en mai 2024
Réponse de Solitaire Management Team le 8 mai 2024
Dear Ming Liang, thank you for selecting to stay at Solitaire Bangkok and taking your time sharing your feedback. We are looking forward to welcoming you again in the near future.Best regardsSolitaire Management Team

10/10 Excellent

Said

Voyage en couple
Séjour de 1 nuit en mai 2024
Réponse de Solitaire Management Team le 8 mai 2024
Dear Said, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again soon.Best regardsSolitaire Management Team

6/10 Satisfaisant

Jasmine

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Cleanliness and condition of the rooms were not up to standard. The hotel is situated in an alley that is too rowdy and inconvenient for transport - constant jam. Staff however were nice, patient and friendly.
Séjour de 4 nuits en mai 2024
Réponse de Solitaire Management Team le 7 mai 2024
Dear Jasmine, thank you for sharing your feedback with us. We apologize that the cleanliness and condition of the rooms did not meet your expectations during your stay. Maintaining a high standard of cleanliness is paramount to us, and we will address this issue with our housekeeping team to ensure improvements are made.We understand that the location of the hotel may have presented challenges with noise and transportation due to its proximity to a busy alley. We apologize for any inconvenience this may have caused you.We're pleased to hear that you found our staff nice, patient, and friendly. Your kind words will be shared with our team, and we appreciate your acknowledgment of their efforts.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Solitaire Management Team

10/10 Excellent

Andrew, Montgomery

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent Room and Location. Breakfast not as much…..
Séjour de 3 nuits en avril 2024
Réponse de Solitaire Management Team le 6 mai 2024
Dear Andrew, thank you for your feedback. We're pleased to hear that you found our room excellent and enjoyed our convenient location.We apologize if the breakfast did not meet your expectations in terms of variety or quality. Your feedback is important to us, and we will take it into consideration as we strive to improve our offerings.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,Solitaire Management Team

8/10 Bien

albert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
overall very good experience.
Séjour de 5 nuits en avril 2024
Réponse de Solitaire Management Team le 6 mai 2024
Dear albert, thank you for sharing your feedback. We're delighted to hear that you had a very good experience during your stay with us.Your satisfaction is our top priority, and we're glad that we could contribute to making your stay enjoyable. If there's anything specific that stood out to you or any areas where we can improve, please don't hesitate to let us know.We look forward to welcoming you back for another great experience in the future.Warm regards,Solitaire Management Team

10/10 Excellent

TAKASHI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
最高
Séjour de 4 nuits en avril 2024
Réponse de Solitaire Management Team le 6 mai 2024
Dear TAKASHI, thank you very much for giving your valuable time writing this comment about an experience during your stay. It is a pleasure to know that we have met your expectations during your stay. Look forward to welcoming you in the near future.Best regardsSolitaire Management Team

6/10 Satisfaisant

Byron

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lobby is a bit dim and feels small. Crowded with people checking in. Once in the room was nice.
Séjour de 1 nuit en avril 2024
Réponse de Solitaire Management Team le 30 avr. 2024
Dear Byron, thank you for sharing your feedback with us. We're glad to hear that you found your room nice and comfortable.We apologize for any inconvenience caused by the dim lighting and crowdedness in the lobby during check-in. Your feedback is important to us, and we will take it into consideration as we strive to improve the overall guest experience.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Solitaire Management Team

10/10 Excellent

EMANUEL

Séjour de 2 nuits en avril 2024
Réponse de Solitaire Management Team le 20 mai 2024
Dear Emanuel, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again soon.Best regardsSolitaire Management Team

2/10 Horrible

Otozo

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very difficult to move to main road. Other hotel have hotel free tuktuk which are very convinience. But anytime we need taxi.very bad.I never stay this hotel.
Séjour de 6 nuits en avril 2024
Réponse de Solitaire Management Team le 30 avr. 2024
Dear Otozo, we apologize for the inconvenience you experienced with transportation during your stay. We understand the importance of easy access to transportation options for our guests. However, we do provide a shuttle service for guest to Terminal 21 and BTS Nana.Your feedback is valuable to us, and we will review our transportation services to see how we can improve and better assist our guests with getting to and from the main road.We're sorry to hear that your experience with us did not meet your expectations, and we hope you'll consider giving us another chance to provide you with a more positive experience in the future.Warm regards,Solitaire Management Team

10/10 Excellent

Steven, Omaha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Solitaire Management Team le 30 avr. 2024
Dear Steven, thank you for taking your time to share your review score. Look forward to welcoming you again at Solitaire.Best regardsSolitaire Management Team

10/10 Excellent

Gabriel

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en avril 2024
Réponse de Solitaire Management Team le 29 avr. 2024
Dear Gabriel, thank you for taking your time sharing your feedback with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future.Best regardsSolitaire Management Team

10/10 Excellent

Gabriel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very nice hotel all the way around! Has a very hopefully staff and very walkable to food and Terminal 21 shopping mall.
Séjour de 11 nuits en avril 2024
Réponse de Solitaire Management Team le 29 avr. 2024
Dear Gabriel, thank you for your wonderful feedback! We're thrilled to hear that you had a very nice experience during your stay with us.It's fantastic to know that you found our staff helpful and that our location was convenient for exploring the local area, including the Terminal 21 shopping mall and nearby dining options.Your satisfaction is our top priority, and we're delighted that we succeeded in providing you with a positive experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Solitaire Management Team

8/10 Bien

Santana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Solitaire Management Team le 29 avr. 2024
Dear Santana, thank you for sharing your score for your stay. Looking forward to seeing you again at Solitaire Bangkok Hotel.Best regardsSolitaire Management Team

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is close enough to Nana station to make it convenient to get around Bangkok from here. The neighborhood is lively and it’s very convenient to have a 7/11 across the street. Lot’s of bars, coffee shops, restaurants along the street. The pool is nice. I like how they have a nice bar/lounge next to pool. My room was well designed and would be a good layout for business travellers as well. The bedding and the bathroom were very clean but the carpet was in need of a shampoo. The furniture was very nice but had some scuffs and scrapes. I don’t know why they don’t arm the maids with a magic eraser and some touch up pens; it would be so easy to keep this nice furniture pristine. There was also a cobweb in one of the lights, but don’t get the wrong idea, overall it’s pretty clean.
Séjour de 2 nuits en avril 2024
Réponse de Solitaire Management Team le 30 avr. 2024
Dear Mark, thank you for sharing your detailed feedback with us. We're pleased to hear that you found our hotel conveniently located near Nana station, with a lively neighborhood and convenient amenities nearby.It's great to know that you enjoyed the pool area and the bar/lounge next to it, as well as the well-designed room layout, which is suitable for both leisure and business travelers.We appreciate your observations regarding the cleanliness and maintenance issues in the room. Your feedback is invaluable to us, and we will address these areas with our housekeeping and maintenance teams to ensure that our standards are consistently met.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Solitaire Management Team

10/10 Excellent

Paula

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Train station is like 15 minutes walking.
Séjour de 4 nuits en avril 2024
Réponse de Solitaire Management Team le 25 avr. 2024
Dear Paula, thank you for sharing your feedback with us. We're pleased to hear that you found Solitaire Bangkok conveniently located within a 15-minute walking distance to the train station.We understand the importance of accessibility for our guests, and we're glad that our location suited your needs in terms of transportation.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Solitaire Management Team

10/10 Excellent

RISA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its cozy and clean
Séjour de 3 nuits en avril 2024
Réponse de Solitaire Management Team le 25 avr. 2024
Dear Risa, thank you for your feedback! We're delighted to hear that you found Solitaire Bangkok cozy and clean during your stay.Creating a comfortable and clean environment for our guests is a top priority for us, and we're thrilled that we could meet your expectations in this regard.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another cozy and enjoyable stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Solitaire Management Team