Avis sur Shama Lakeview Asoke Bangkok
Shama Lakeview Asoke Bangkok
No.41 Sukhumvit 16, Sukhumvit Road, Klongtoey, Bangkok
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Arty le 14 mai 2024
Dear Jean Guy,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Shama Asoke!we look forward to welcoming you back again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations
10/10 Excellent
Pierre
19 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pierre
Réponse de Arty le 24 nov. 2023
Dear Pierre,Thank you for staying with us and for the rating. We look forward to welcoming you back again soon. Best regards, Thippayarat (Arty) Keawkrasae Director Operations
10/10 Excellent
samir
Voyage en famille
27 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
samir
Séjour de 1 nuit en septembre 2022
Réponse de Supaporn Dantrakul (Ms.) le 1 nov. 2022
Thanks for staying with us. We appreciate your feedback. We hope to have the pleasure of welcoming you back soon!
8/10 Bien
Michel
29 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour shopping
Michel
Séjour de 6 nuits en juillet 2022
10/10 Excellent
gilles
Voyage en famille
17 juil. 2022
Les points forts : Propreté et personnel et service
gilles
Séjour de 6 nuits en juillet 2022
10/10 Excellent
Martin
22 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 3 nuits en février 2022
8/10 Bien
Voyageur vérifié
Voyage en groupe
9 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en mars 2020
Réponse de Supaporn Dantrakul (Ms.) le 10 mars 2020
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Clement, France
Voyage en famille
24 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clement
Séjour de 3 nuits en février 2020
Réponse de Supaporn Dantrakul (Ms.) le 25 févr. 2020
Thanks for staying with us. We appreciate your feedback!
6/10 Satisfaisant
Janine
28 janv. 2020
Les points forts : Personnel et service et confort de la chambre
Ne mérite pas les 5 étoiles annoncé.
Janine
Séjour de 5 nuits en janvier 2020
Réponse de Ms. Supaporn Dantrakul le 19 févr. 2020
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
sam
Voyage en couple
5 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sam
Séjour de 2 nuits en octobre 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
25 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en septembre 2019
8/10 Bien
CATHERINE
22 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CATHERINE
Séjour de 4 nuits en juillet 2019
10/10 Excellent
Andrée, Canada
6 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrée
Séjour de 3 nuits en septembre 2018
Réponse de Shama Lakeview Asoke le 7 sept. 2018
Dear Andree,
Thank you very much for staying with us and a wonderful review score. We are very happy you like our hotel and services.
Please come back again for your next trip to Bangkok. We look forward to welcoming you.
Best regards,
8/10 Bien
Sonia
3 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sonia
Séjour de 2 nuits en juin 2018
Réponse de Sukamal Mondal le 13 juil. 2018
Dear Sonia
Greetings from Shama Lakeview Asoke !
Bonjour. We are very glad to hear that you have enjoyed your stay.
Yours Sincerely
2/10 Horrible
Marie
20 mai 2024
Les points forts : Propreté
Marie
Séjour de 1 nuit en mai 2024
10/10 Excellent
David
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 5 nuits en mai 2024
Réponse de Arty le 14 mai 2024
Dear Value Guest,Dear Value Guest, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Shama Asoke!we look forward to welcoming you back again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations
10/10 Excellent
jane
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jane
Séjour de 25 nuits en mars 2024
Réponse de Arty le 14 mai 2024
Dear Value Guest,Dear Value Guest, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Shama Asoke!we look forward to welcoming you back again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations
10/10 Excellent
Marwan
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marwan
Séjour de 5 nuits en mars 2024
Réponse de Arty le 14 mai 2024
Dear Mr. Marwan,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Shama Asoke!we look forward to welcoming you back again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations
10/10 Excellent
Stephen
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 4 nuits en mars 2024
8/10 Bien
AVA, Kincumber
Voyage en couple
21 mars 2024
Les points forts : Propreté et personnel et service
AVA
Séjour de 6 nuits en mars 2024
Réponse de Arty le 14 mai 2024
Dear AVA,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Shama Asoke!we look forward to welcoming you back again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations
10/10 Excellent
Jinde
19 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jinde
Séjour de 5 nuits en mars 2024
Réponse de Arty le 14 mai 2024
Dear Jinde,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Shama Asoke!we look forward to welcoming you back again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations
8/10 Bien
AVA, Kincumber
Voyage en couple
18 mars 2024
Les points forts : Propreté et équipements
AVA
Séjour de 1 nuit en mars 2024
Réponse de Arty le 14 mai 2024
Dear AVA,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay. It's disappointing to hear that our staff did not meet your expectations upon check-in and that there were issues with your room assignment and amenities.We understand the importance of a smooth check-in process, and it's regrettable that we fell short in this regard. Rest assured, we will address this with our team to ensure that necessary improvements are made to prevent similar situations from happening in the future.We are pleased to hear that our shuttle bus service was able to enhance your overall experience and provide convenience during your travels. Additionally, we greatly appreciate your kind words regarding our housekeeping team. We will be sure to pass along your compliments to them.Once again, we apologize for any inconvenience caused and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,Thippayarat (Arty) KeawkrasaeDirector Operations
4/10 Médiocre
Peter, Mission Viejo
Voyage d’affaires
4 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en mars 2024
Réponse de Arty le 4 mars 2024
Dear Mr. Peter,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your positive comments about room upgraded and the friendly service from our front office staff and concierge.We sincerely apologize for the inconvenience you experienced with the television and washing machine during your stay. We understand how important it is to have a seamless experience, and we regret that these issues impacted your stay. We have taken note of your concerns regarding the cable TV reception, and we assure you that we are working diligently to address and resolve this matter promptly.We also apologize for the condition of the hotel's carpets and sofas. Your feedback is valuable to us, and we are committed to making necessary improvements to enhance the overall guest experience. We appreciate your patience and understanding as we work towards these enhancements.We would like to assure you that your comments have been shared with our team, and we are taking steps to prevent similar issues in the future. We hope that you will consider staying with us again, allowing us the opportunity to provide you with a much-improved experience.Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back in the future.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations
8/10 Bien
Roger, Sonoma
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roger
Séjour de 3 nuits en février 2024
Réponse de Arty le 1 mars 2024
Dear Value Guest,Thank you for your review and we look forward to welcoming your back.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
Michael
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 15 nuits en février 2024
Réponse de Arty le 1 mars 2024
Dear Value Guest,Thank you for your review and we look forward to welcoming your back.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
Lyda
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice location, beautiful rooms.
Lyda
Séjour de 4 nuits en janvier 2024
Réponse de Arty le 1 mars 2024
Dear Value Guest,Thank you for your review and we look forward to welcoming your back.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations
8/10 Bien
Yasuko
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yasuko
Séjour de 3 nuits en février 2024
Réponse de Arty le 19 févr. 2024
Dear Yasuko,Thank you for choosing our hotel and taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you enjoyed the stay.It's great to know that you took advantage of our fitness facilities, pool, and other amenities during your stay. We apologize for the oversight with the towels on one day and appreciate your understanding. We will address this to ensure it doesn't happen in the future.We're pleased that the in-room kitchen and washing machine added to your convenience, and we look forward to welcoming you back on your next visit. Thank you for your feedback and for choosing to stay with us. We're excited to host you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations
10/10 Excellent
jane
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jane
Séjour de 27 nuits en janvier 2024
Réponse de Arty le 14 mai 2024
Dear Jane,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Shama Asoke!we look forward to welcoming you back again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations
8/10 Bien
Ka Yan
Voyage en famille
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ka Yan
Séjour de 5 nuits en février 2024
Réponse de Arty le 19 févr. 2024
Dear Ka yan,Thank you for choosing our hotel and taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you enjoyed the stay.Thank you for your feedback and for choosing to stay with us. We're excited to host you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations
10/10 Excellent
Charlotte
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Familie ophold
Charlotte
Séjour de 1 nuit en février 2024
Réponse de Arty le 19 févr. 2024
Dear Charlotte,Thank you for choosing our hotel and taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you enjoyed the stay.Thank you for your feedback and for choosing to stay with us. We're excited to host you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations
10/10 Excellent
Daniel
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en février 2024
Réponse de Arty le 19 févr. 2024
Dear Daniel,Thank you for choosing our hotel and taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you enjoyed the stay.Thank you for your feedback and for choosing to stay with us. We're excited to host you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector of Operations
10/10 Excellent
Michael
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en janvier 2024
Réponse de Arty le 4 mars 2024
Dear Michael,Thank you for review and we look forward to welcome you back.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
jeremy
Voyage d’affaires
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jeremy
Séjour de 3 nuits en janvier 2024
Réponse de Arty le 1 févr. 2024
Dear jeremy,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
Youngbong
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
대단히 훌륭한 선택지
Youngbong
Séjour de 4 nuits en janvier 2024
Réponse de Arty le 1 févr. 2024
Dear Youngbong,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
Oliver
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oliver
Séjour de 3 nuits en janvier 2024
Réponse de Arty le 1 févr. 2024
Dear Oliver,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
8/10 Bien
Kanji
Voyage en groupe
21 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kanji
Séjour de 11 nuits en janvier 2024
Réponse de Arty le 1 févr. 2024
Dear Kanji,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
8/10 Bien
May Yee
8 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
May Yee
Séjour de 2 nuits en janvier 2024
Réponse de Arty le 1 févr. 2024
Dear May Yee,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
6/10 Satisfaisant
Lorna
Voyage en famille
7 janv. 2024
Les points forts : Confort de la chambre
Something to improve
Lorna
Séjour de 10 nuits en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear Lorna,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the inconveniences you experienced, and we appreciate your honest review as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,Thippayarat (Arty) KeawkrasaeDirector Operations
6/10 Satisfaisant
Hoang, Union City
Voyage en famille
31 déc. 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Hoang
Séjour de 4 nuits en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear hoang,Thank you for taking the time to share your thoughts about your recent stay with us. We genuinely appreciate your feedback as it helps us identify areas for improvement and enhance the overall guest experience.Best regards,Thippayarat KeawkrasaeDirector Operations
10/10 Excellent
Dwayne
30 déc. 2023
Dwayne
Séjour de 2 nuits en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear Dwayne,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
Joanne
Voyage en famille
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 2 nuits en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear Joanne,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
8/10 Bien
Johannes
27 déc. 2023
Les points forts : Confort de la chambre
Solid choice close to Benjakitti park
Johannes
Séjour de 2 nuits en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear Johannes,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your valuable insights as they help us enhance our services and improve the overall guest experience.Look forward to welcoming you again.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
Peter, Mission Viejo
Voyage d’affaires
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 5 nuits en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear Peter,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
4/10 Médiocre
GIHYUN, Paju-si
11 déc. 2023
GIHYUN
Séjour de 1 nuit en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear GIHYUN,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
SANG HYUB
10 déc. 2023
SANG HYUB
Séjour de 4 nuits en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear SANG HYUB,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
margaret
9 déc. 2023
margaret
Séjour de 1 nuit en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear margaret,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
Stephen
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 5 nuits en novembre 2023
Réponse de Arty le 1 févr. 2024
Dear Stephen,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
8/10 Bien
Jackie
Voyage en couple
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jackie
Réponse de Arty le 1 févr. 2024
dEAR jACKIE,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
michael
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
michael
Séjour de 1 nuit en décembre 2023
Réponse de Arty le 1 févr. 2024
Dear MICHAEL,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations
10/10 Excellent
michael
4 déc. 2023
michael
Séjour de 10 nuits en novembre 2023
Réponse de Arty le 1 févr. 2024
Dear michael,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with We appreciate your trust in us and look forward to serving you again in the future. .With regards,Thippayarat (Arty) KeawkrasaeDirector Operations