Avis sur Avani+ Riverside Bangkok Hotel
Avani+ Riverside Bangkok Hotel
257 Charoennakorn Road, Thonburi, Bangkok
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
17 avr. 2024
Séjour de 5 nuits en avril 2024
Réponse de Management Team le 20 avr. 2024
Dear Bernard,Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
10/10 Excellent
Laetitia
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laetitia
Séjour de 1 nuit en février 2024
Réponse de Management Team le 14 févr. 2024
Dear Laetitia,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
Françoise
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Françoise
Séjour de 2 nuits en novembre 2023
Réponse de Management Team le 19 nov. 2023
Dear Françoise,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
6/10 Satisfaisant
Philippe
5 nov. 2023
Philippe
Séjour de 1 nuit en novembre 2023
Réponse de Management Team le 7 nov. 2023
Dear Philippe,Thank you for taking the time to share your recent experience with us.We appreciate your feedback, and it has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
PARIZOT
9 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel d'exception !!
PARIZOT
Séjour de 2 nuits en septembre 2023
Réponse de Management Team le 10 sept. 2023
Dear PARIZOT,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
Francois, Arles
Voyage en famille
29 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francois
Séjour de 3 nuits en avril 2023
Réponse de Management Team le 18 mai 2023
Dear Francois,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Managment Team
10/10 Excellent
Aninh
8 avr. 2023
Aninh
Séjour de 3 nuits en avril 2023
Réponse de Management Team le 11 avr. 2023
Dear Aninh,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
Marie
20 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel magnifique
Marie
Séjour de 3 nuits en février 2023
Réponse de Management Team le 26 févr. 2023
Dear Ms. Marie,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
Anne
Voyage en couple
18 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne
Réponse de Management Team le 24 janv. 2023
Dear Anne,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
8/10 Bien
Jeremy
21 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeremy
Séjour de 2 nuits en septembre 2022
Réponse de Management Team le 30 sept. 2022
Dear Mr. Jeremy,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
Voyageur vérifié
Voyage en couple
10 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Management Team le 1 août 2020
Dear Valued Guest,
We would like to thank you for the review that you have written about your stay here at the Avani+ Riverside Bangkok. We are delighted to learn that you enjoyed being with us, and appreciated our facilities and services that encouraged you to recommend the hotel to other fellow travelers. Our hotel always emphasizes on delivering the wonderful experience to our guest with care. We trust that we would get another opportunity to provide you our services again in the near future.
Kindest regards,
10/10 Excellent
Voyageur vérifié
Voyage en couple
25 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en février 2020
10/10 Excellent
Philippe, St Gervais
Voyage en couple
1 févr. 2020
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Philippe
Séjour de 1 nuit en janvier 2020
Réponse de Kittikorn le 1 févr. 2020
Thank you for sharing your wonderful review of Avani+ Riverside Bangkok! We are very appreciated to learn that you have thoroughly enjoyed your stay at our hotel, and were able to provide you with excellent service. It is all our pleasure to have you staying with us. We will make sure to forward your kind words to our team directly as well as a reward for their professional yet warm service.
Best regards,
Kittikorn N.
Director of Rooms
10/10 Excellent
valentin
16 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
valentin
Séjour de 1 nuit en décembre 2019
Réponse de Sumitra le 17 déc. 2019
Dear valentin,
Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok Hotel. We really appreciate and happy to know you were enjoyed and satisfied stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction.
We look forward to welcome back you again soonest.
Kind regards,
Sumitra, Director of Rooms
8/10 Bien
Voyageur vérifié
23 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en août 2019
Réponse de Sumitra Chimpiboon le 25 août 2019
Dear Guest,
Thank you for taking your time sharing us the great experience for Avani+ Riverside Bangkok. We really appreciate you rating the score to us.
We do hope to welcome you back to Avani+ Riverside Bangkok in the nearest future.
Kind regards,
Sumitra Chimpiboon
Director of Rooms
8/10 Bien
Eric, Brest
Voyage en groupe, Voyage en couple
7 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 3 nuits en avril 2019
Réponse de Sumitra Chimpiboon le 8 avr. 2019
Dear Mr. Eric,
Thank you for taking your time sharing us the great experience for Avani+ Riverside Bangkok. We really appreciate you rating the score to us.
We do hope to welcome you back to Avani+ Riverside Bangkok in the nearest future.
Kind regards,
Sumitra Chimpiboon
Director of Rooms
10/10 Excellent
Voyageur vérifié
21 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2019
Réponse de Sumitra le 22 févr. 2019
Dear Guest,
Thank you very much for taking your time to review and rate score for us. We really appreciate to know you were enjoy with us.
Warm regards,
Sumitra
10/10 Excellent
Voyageur vérifié
29 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en janvier 2019
Réponse de Sumitra le 29 janv. 2019
Dear Guest,
Thank you very much for taking your time to review and rating for Avani+ Riverside Bangkok. We really happy to know you were enjoy with us and look forward to welcome you back again.
Warm regards,
Sumitra
10/10 Excellent
JEAN-MICHEL
26 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
JEAN-MICHEL
Séjour de 3 nuits en janvier 2019
Réponse de Sumitra le 27 janv. 2019
Dear M/M JEAN-MICHEL,
Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok Hotel. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction.
We look forward to welcome back you again soonest.
Kind regards,
Sumitra
10/10 Excellent
Jean-Michel
24 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un véritable hôtel de luxe
Jean-Michel
Séjour de 3 nuits en janvier 2019
Réponse de Sumitra le 27 janv. 2019
Dear M/M Jean-Michel,
Thank you very much for taking your time to share your stay experience at Avani+ Riverside Bangkok. We really appreciate and happy to know you were enjoy and happy stay with us. And look forward to welcome you back again soonest.
Warm regards,
Sumitra
10/10 Excellent
Michel
22 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
superbe hôtel sur le Chao Praya.
Michel
Séjour de 1 nuit en janvier 2019
Réponse de Sumitra le 23 janv. 2019
Dear Guest,
Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok Hotel. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction.
We look forward to welcome back you again soonest.
Kind regards,
Sumitra
10/10 Excellent
PGS
13 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PGS
Séjour de 4 nuits en janvier 2019
Réponse de Sumitra le 18 janv. 2019
Dear Guest,
Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction.
We look forward to welcome back you again soonest.
Kind regards,
Sumitra
10/10 Excellent
Voyageur vérifié
8 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 10 nuits en mai 2018
Réponse de Sumitra le 9 janv. 2019
Dear Guest,
Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction.
We look forward to welcome back you again soonest.
Kind regards,
Sumitra
10/10 Excellent
Nelly
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nelly
Séjour de 3 nuits en mai 2024
8/10 Bien
Uwe
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Uwe
Séjour de 3 nuits en mai 2024
10/10 Excellent
Sandra
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en avril 2024
Réponse de Management Team le 19 mai 2024
Dear Sandra, I am delighted that you had a memorable stay with us here at Avani+ Riverside Bangkok Hotel.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Kind regards,
10/10 Excellent
NOSE
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NOSE
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 12 mai 2024
Dear Nose,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,
10/10 Excellent
Joo Yul
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joo Yul
Séjour de 2 nuits en avril 2024
Réponse de Management Team le 3 mai 2024
Dear Joo Yul, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
8/10 Bien
KENTARO
1 mai 2024
KENTARO
Séjour de 4 nuits en avril 2024
10/10 Excellent
Janet, Lansing
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janet
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 3 mai 2024
Dear Janet, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
8/10 Bien
Tavaree
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tavaree
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 28 avr. 2024
Dear Tavaree, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
10/10 Excellent
Larry, Wells
Voyage en couple
21 avr. 2024
Les points forts : Propreté et personnel et service
Larry
Séjour de 2 nuits en avril 2024
Réponse de Management Team le 28 avr. 2024
Dear Larry, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
10/10 Excellent
Cesar, Laredo
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cesar
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 28 avr. 2024
Dear Cesar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
10/10 Excellent
Edgar
16 avr. 2024
Edgar
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 20 avr. 2024
Dear Edgar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
6/10 Satisfaisant
Nirmala
16 avr. 2024
Nirmala
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 12 mai 2024
Dear Nirmala, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,
10/10 Excellent
Victor
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victor
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 20 avr. 2024
Dear Victor,Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
10/10 Excellent
Hannah
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hannah
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 16 avr. 2024
Dear Hannah, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
8/10 Bien
Nathaniel Charles, San Antonio
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathaniel Charles
Séjour de 6 nuits en avril 2024
Réponse de Management Team le 16 avr. 2024
Thank you for taking the time to share your recent experience through our the review.We are sorry to hear about room conditions and the issues you encountered during your stay.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.
8/10 Bien
michaela
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michaela
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 16 avr. 2024
Dear Michaela, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
10/10 Excellent
Paulette
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paulette
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 16 avr. 2024
Dear Paulette, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
10/10 Excellent
YING TI
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
YING TI
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 8 avr. 2024
Dear Ying Ti, Thank you for taking the time to share your recent experience with us. We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Management Team
10/10 Excellent
Tsz Lung
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tsz Lung
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 8 avr. 2024
Dear Tsz Lung, Thank you for taking the time to share your recent experience with us. We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Management Team
6/10 Satisfaisant
Philipp
Voyage en couple
2 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Philipp
Séjour de 3 nuits en mars 2024
Réponse de Management Team le 2 avr. 2024
Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
4/10 Médiocre
victor, hong kong
Voyage d’affaires
1 avr. 2024
victor
Séjour de 1 nuit en mars 2024
Réponse de Management Team le 2 avr. 2024
Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
Marc
26 mars 2024
Marc
Séjour de 3 nuits en mars 2024
Réponse de Management Team le 16 avr. 2024
Dear Marc, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
6/10 Satisfaisant
Krista
Voyage en groupe
17 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Krista
Séjour de 2 nuits en mars 2024
Réponse de Management Team le 23 mars 2024
Dear Krista,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Management Team
2/10 Horrible
Orlando
15 mars 2024
Orlando
Séjour de 1 nuit en mars 2024
Réponse de Management Team le 7 avr. 2024
Dear Orlando, Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Management Team
6/10 Satisfaisant
Liam
14 mars 2024
Liam
Séjour de 1 nuit en mars 2024
Réponse de Management Team le 7 avr. 2024
Dear Liam,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Management Team
10/10 Excellent
Jose
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 2 nuits en février 2024
Réponse de Management Team le 11 mars 2024
Dear Jose,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team
10/10 Excellent
Will
4 mars 2024
Will
Séjour de 7 nuits en février 2024
Réponse de Management Team le 24 mars 2024
Dear Will,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team