Avis sur The Jayakarta Suites Bandung
The Jayakarta Suites Bandung
Jl Ir H Juanda 381 A, Bandung, West Java
Avis
7,8
Bien
7,6/10
Propreté
8,0/10
Personnel et service
7,4/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
6 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Bernard, Paris
6 juin 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bernard
6/10 Satisfaisant
bernard, lyon france
2 juin 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
décentré
bernard
6/10 Satisfaisant
Robert
Voyage en famille
3 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en décembre 2023
8/10 Bien
Mudita Lestari
23 juin 2023
Mudita Lestari
Séjour de 1 nuit en juin 2023
10/10 Excellent
Malcolm
14 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Malcolm
Séjour de 5 nuits en juin 2023
Réponse de Rsv le 18 juin 2023
Dear Mr MalcolmIt is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.Best Wishes,General Manager of The Jayakarta Suites Bandung
10/10 Excellent
Yeshie
6 févr. 2023
Yeshie
Séjour de 1 nuit en février 2023
8/10 Bien
Anton
Voyage en famille
31 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anton
Séjour de 1 nuit en octobre 2022
8/10 Bien
Bas
Voyage en couple
26 nov. 2021
Les points forts : Personnel et service et équipements
Bas
Séjour de 3 nuits en novembre 2021
8/10 Bien
Hans Johan G
Voyage d’affaires
17 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel with decent breakfast and good spa
Hans Johan G
Séjour de 2 nuits en novembre 2021
8/10 Bien
Voyageur vérifié
Voyage en famille
25 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2021
10/10 Excellent
Voyageur vérifié
2 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de Albert Jonas le 25 févr. 2020
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
4/10 Médiocre
Voyageur vérifié
29 déc. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
今ひとつ
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Albert Jonas le 18 févr. 2020
Dear Mr/Mrs,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
6/10 Satisfaisant
Ahmad
Voyage en famille
26 déc. 2019
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ahmad
Séjour de 2 nuits en décembre 2019
10/10 Excellent
Voyageur vérifié
Voyage en famille
12 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Albert Jonas - General Manager le 16 déc. 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
6/10 Satisfaisant
Voyageur vérifié
7 juil. 2019
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will served as encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing and concerns.
Sincerely,
General Manager of The Jayakarta Suites Bandung
4/10 Médiocre
tan
27 juin 2019
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
tan
Séjour de 2 nuits en juin 2019
8/10 Bien
Voyageur vérifié
5 juin 2019
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Setiawan le 10 juin 2019
Thank you for staying at our hotel and your review
4/10 Médiocre
Yadi, jl. dr.djunjunan pasteur bandung
5 avr. 2019
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
Hotel yg nyaman walaupun terkesan "OLD"
Yadi
Séjour de 1 nuit en avril 2019
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Yadi,
Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Ismail
16 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mashad
Ismail
Séjour de 1 nuit en mars 2019
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Ismail,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
8/10 Bien
Voyageur vérifié
6 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2019
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
10/10 Excellent
Iskandar
2 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trip I Love RI (Reny n Iskandar) Nopember 2018
Iskandar
Séjour de 1 nuit en novembre 2018
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Iskandar
Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Fafa, Jakarta
23 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good old hotel
Fafa
Séjour de 2 nuits en septembre 2018
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Fafa,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Voyageur vérifié
16 sept. 2018
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 2 nuits en septembre 2018
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and elighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
JEONG HOON
20 août 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
반둥에서 힐링하세요
JEONG HOON
Séjour de 2 nuits en août 2018
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Jeong Hoon,
We sincerely apologize for the inconvenience caused which failed too meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
8/10 Bien
Voyageur vérifié
13 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en août 2018
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
4/10 Médiocre
Lin
15 juil. 2018
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Lin
Séjour de 2 nuits en juillet 2018
6/10 Satisfaisant
BAMBANG NUGRROHO
22 déc. 2017
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
BAMBANG NUGRROHO
Séjour de 1 nuit en décembre 2017
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Bambang,
We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will served as encouragement to all of our staff as we strive to continuously improve the quality of our services.
Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
6/10 Satisfaisant
Mohamad Bouzi
22 déc. 2017
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Mohamad Bouzi
Séjour de 2 nuits en décembre 2017
8/10 Bien
Fred, Breda, the Netherlands
28 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel.
Fred
Séjour de 4 nuits en juillet 2017
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Fred,
There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Sri
3 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quite hotel, nice breakfast
Sri
Séjour de 10 nuits en juin 2017
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Sri,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and elighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
OMAR SAEED
20 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
OMAR SAEED
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Omar Saeed,
It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Voyageur vérifié
23 août 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Lovely holiday
Voyageur vérifié
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We can’t thank you enough for taking the time to write such wonderful review on Expedia. We are all delighted that you have enjoyed your stay so much, and we will be happy to share your post with the entire team. We surely are looking forward to welcoming you back soon.
Best wishes,
Family of The Jayakarta Suites Bandung
10/10 Excellent
Voyageur vérifié
29 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top hotel
Voyageur vérifié
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung
Best wishes,
Family of The Jayakarta Suites Bandung
6/10 Satisfaisant
Ferry, Jakarta
9 juil. 2016
Hotel lokasi yg bagus
Ferry
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
6/10 Satisfaisant
Voyageur vérifié
11 févr. 2016
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel yg nyaman.
Voyageur vérifié
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
8/10 Bien
Voyageur vérifié
22 déc. 2015
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
nice hotel
Voyageur vérifié
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
10/10 Excellent
rini, Jakarta
27 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
rini
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
laura, jakarta
3 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good hotel
laura
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
DODDI, Jakarta
2 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DODDI
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We can’t thank you enough for taking the time to write such wonderful review on Expedia. We are all delighted that you have enjoyed your stay so much, and we will be happy to share your post with the entire team. We surely are looking forward to welcoming you back soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Gerard, zwijndrecht
16 sept. 2015
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
aanrader
Gerard
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.
Best Wishes,
Family of The Jayakarta Suites Bandung
6/10 Satisfaisant
Voyageur vérifié
29 août 2015
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Bisschen alt, gute Lage
Voyageur vérifié
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and delighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Ronald, Indonesia
23 août 2015
Les points forts : Personnel et service
Old fashioned joy
Ronald
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Ronald,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
10/10 Excellent
yusply, BANDUNG
29 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GOOD
yusply
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung
Best wishes,
Family of The Jayakarta Suites Bandung
4/10 Médiocre
Lia, Jakarta
22 juin 2015
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Not good
Lia
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs Lia,
Thank you for sharing this review. Please accept our sincere apology for your unpleasant experience that you have had at our hotel. We are concerned with the issue that you have raised and we do not take this matter lightly. We have coordinated with respective department heads and take further actions to avoid the recurrence in the future. I will personally ensure that necessary improvement will be made. I truly apologize for the unfortunate event and I sincerely hope that you will give us another chance to make amends and make up for the disappointment.
Sincerely,
General Manager of The Jayakarta Suites Bandung
6/10 Satisfaisant
johanny
6 juin 2015
johanny
8/10 Bien
Eris Juni, Jakarta
21 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Jayakarta cukup nyaman untuk keluarga.
Eris Juni
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Lily, Kuala Lumpur, Malaysia
20 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful holidays
Lily
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and delighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
Faisal, Tangerang
16 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good service, clean room and great location.
Faisal
Réponse de Albert Jonas le 23 août 2019
Dear Mr/Mrs,
It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 Bien
embi, Singapore
12 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre