2/10 Horrible
Grace G.
30 juin 2025
Les points faibles : Propreté
Avoid at All Costs!
I cannot express how disappointed and frustrated I am with my experience booking with âsummit viewâ for the Just Peachy apartment. I booked this place on May 18th for a trip to Stone Mountain, saving up specifically for this stay, only to have it fall apart at the last minute due to gross negligence and poor communication.On the morning of my check-in, I had to reach out to them myself just to get an update, only to be blindsided with a message about a plumbing issue that wasnât even fixed as promised. The host offered laughable âaccommodation optionsâ with no smart locks, no TV, no functional kitchen, no Wi-Fi, and a measly 30% refundâcompletely unacceptable given the circumstances. When I pressed for clarification and demanded a full refund due to the inconvenience, the hostâs response was dismissive and unprofessional, claiming they were âtrying in good faithâ but then âcanceledâ my reservation. However, itâs clear this was a shamâthey didnât actually cancel it but merely made it seem like they did to avoid having to issue a full refund. They then washed their hands of the situation, leaving me scrambling to find last-minute lodging near Stone Mountain with less than two hours to spare.This is not how you treat guests, especially when theyâve planned and paid in advance. The lack of accountability, the last-minute chaos they caused, and the deceitful attempt to dodge a fair resolution are are outrageous. I will be disputing this charge and reporting this experience.
Grace G.
Séjour de 2 nuits en juin 2025