Chambre Double Deluxe, patio, vue jardin | Terrasse/Patio
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Avis sur Good Hotel Antigua

4 out of 5
Good Hotel Antigua
Calle del Hermano Pedro No. 12, Antigua Guatemala, Sacatepéeuez

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 281 avis sur 392." "
Note des voyageurs de 8 (Bien), d’après 71 avis sur 392." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 392." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 392." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 392." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Kassandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vous devez aller à cette hôtel si vous allez à Antigua. Le personnel est chaleureux, l’endroit est magnifique et au goût du jour. Il y a un restaurant à l’intérieur et il est excellent. L’hôtel vaut le détour!
Séjour de 1 nuit en mars 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Thank you for taking the time to leave your kind feedback. We are glad you enjoyed the atmosphere and vibe of the hotel and overall had a great experience. It is so nice to read your positive comments on our team, and I will ensure the team receives your feedback.

10/10 Excellent

Noémie, Gatineau

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La beauté des lieux, l’air climatisée, le restaurant adjacent l’hôtel.
Séjour de 3 nuits en mai 2022
Réponse de Andrea le 27 juin 2022
We are glad you enjoyed your stay ! Hope you come back soon

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Pas air climatisé pas de tēlē pas de wifi au chambre et en plus une parti en rénovation donc du bruit trop chères $$
Séjour de 2 nuits en janvier 2019
Réponse de Patty :) le 3 févr. 2019
Salut, Nous regrettons le désagrément occasionné car, malheureusement, de nombreux hôtels à Antigua ne disposent pas de la climatisation. Cependant, des ventilateurs sont à la disposition de nos clients. Il se peut que quelque chose se soit passé avec votre appareil, car cet hôtel dispose du meilleur signal Internet (wifi) à Antigua. , nous sommes très désolés du bruit causé par la construction, nous sommes heureux de vous dire qu’ils ont terminé l’affinité. Nous espérons vous revoir ici et améliorer l'attente que vous avez prise de l'hôtel. Cordialement

10/10 Excellent

lau, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super nice hotel right in the city centre
We really liked the hotel, everything is within walking distance, staff is really nice and the hotel itself is very clean with a beautifull garden.
Séjour de 3 nuits en novembre 2017
Réponse de Juan le 18 nov. 2017
Hi Lau; Thank you so much for your comments and for rating us so well. Kindly,

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

LESLIE, Jersey City

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Was definitely not a luxury stay or experience. The “best rooms” available are right next to reception where it can be loud especially at 7am. We had no water in our room for 3 hours no one reached out to us, we had to reach out to them to let them know and they look an hour to get back to me and said they didn’t know what was going on. Water damage and mold in bathrooms and used cheap paint to paint over. Offered filtered water in room for drinking that smelled like a fish tank. Lady at front desk absolutely clueless as to what was going out the entire stay. For this price point I’m sure there are better stays else where. Walls are paper thin, you could hear your neighbors farts and conversations. Would not stay here again.
Séjour de 3 nuits en mai 2024
Réponse de Andrea & Good Crew le 20 mai 2024
Thank you so much for taking the time to share your feedback. Both the good and the not-so-good comments are incredibly valuable to us as it is the best way to learn where we can improve!Please accept our sincere apologies for letting you down in some areas on this occasion. This is not The Good Hotel experience we would like our guests to remember. Unfortunately we had an emergency with one of the pumps and tried to fix it as soon as possible.

8/10 Bien

Angel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great stay super nice staff!!!! Food at the restaurant is great!!!! But if you book a standard room there is no ac. I had to ask for 2 fans! But overall great stay!
Séjour de 3 nuits en mai 2024
Réponse de Andrea & Good Crew le 16 mai 2024
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities. Most importantly, we are delighted that you found our staff helpful and welcoming! For now we only have AC on our mezzanines suites, but soon our Patios rooms will have too ! Hope you come back soon

10/10 Excellent

Karla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Such a cute and peaceful place!! But no AC :(
Séjour de 1 nuit en mai 2024
Réponse de Andrea & Good Crew le 16 mai 2024
Thank you so much for taking the time to review your stay at Good Hotel. Glad you enjoyed the overall atmosphere. We have AC on our mezzanine suites for now only, but very soon in our patio rooms !

8/10 Bien

Sebastian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bland hotel nothing special. Rooms under equipped.
Séjour de 1 nuit en avril 2024
Réponse de Andrea le 2 mai 2024
I am so sorry to read that your stay didn't quite live up to your expectations. Both the good and the not-so-good comments are incredibly valuable to us as it is the best way to learn where we can improve.

10/10 Excellent

Datrez

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and clean grounds.
Séjour de 2 nuits en avril 2024
Réponse de Andrea & Good Crew le 2 mai 2024
Thank you for taking the time to leave a lovely review. I am delighted to hear that our staff took such great care of you! Our staff is certainly one of our greatest assets.People are at the very heart of what we do.

10/10 Excellent

Tracy, Cypress

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was so clean and peaceful
Séjour de 1 nuit en avril 2024
Réponse de Andrea le 2 mai 2024
Thank you so much for your kind feedback following your recent stay with us, we hope you come back soon Tracy.Greetings from our Good Team

10/10 Excellent

Mitchelita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Receptionists were helpful
Séjour de 1 nuit en décembre 2023
Réponse de Andrea & Good Crew le 24 avr. 2024
Thank you for taking the time to leave a lovely review. I am delighted to hear that our staff took such great care of you! Our staff is certainly one of our greatest assets.

10/10 Excellent

LaShandra

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 4 nuits en avril 2024
Réponse de Andrea & Good Crew le 15 avr. 2024
Thank you for staying with us and taking time to rate our overall service, we would love to hear details.Greetings from Antigua

10/10 Excellent

KEVIN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very nice and clean. The location is excellent. There are great dining options just around the corner. The property style is minimalist IKEA like, not really Spanish style like the rest of Antigua. The room was comfortable.
Séjour de 2 nuits en avril 2024
Réponse de Andrea & Good Crew le 15 avr. 2024
Thank you so much for taking the time to share your feedback. Both the good and the not-so-good comments are incredibly valuable to us as it is the best way to learn where we can improve!

10/10 Excellent

Francisco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thoroughly enjoyed my experience with Direct Adventure Tours, the company you recommended. Their service was exceptional, and they made my week-long stay an unforgettable adventure. When it comes to the hotel, I must say that the smoothie offerings were absolutely outstanding—undoubtedly the best I've ever had!
Séjour de 4 nuits en avril 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Thank you for taking the time to leave a lovely review Francisco. I am delighted to hear that our recomendation took such great care of you! and we agree, smoothies are great ! specially on these really hot summer days, we hope you come back soon !

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Andrea & Good Crew le 24 avr. 2024
Thank you Daniel for taking time to rate us, we would love to hear details of your recent stay

10/10 Excellent

Ricardo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will book this property again when we go back to Antigua, no doubt. The staff is unbelievable. They made our stay memorable thanks to being so accommodating to our needs. Special mention to Jennifer and Andrea that take care of us very specially.
Séjour de 3 nuits en mars 2024
Réponse de Andrea le 8 avr. 2024
Thank you so much for your kind feedback following your recent stay with us and especially for your shout out to JENNY & ANDREA ! I love reading how well her efforts pay off.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Good Hotel is a fantastic and upscale hotel right near the heart of Antigua. The staff is amazing, very friendly, and incredibly helpful. The rooms are simple, but effective and have very comfortable beds. The restaurant has delicious food and drinks. The small market has many amenities plus snacks and beverages to take back to your room. The only negatives I have was 1. the room pictures online didn’t match the room I stayed in, there were stairs to a loft I was not expecting. 2. There is no refrigerator or microwave, but I was not expecting those items. Regardless, I will definitely be returning and staying at the Good Hotel for futures trips to Antigua.
Séjour de 3 nuits en mars 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Hello Andrew! Thank you so much for taking the time to share your feedback. Both the good and the not-so-good comments are incredibly valuable to us as it is the best way to learn where we can improve!We really hope you come back soon !

10/10 Excellent

Subreena, Springfield Garden

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing
Séjour de 2 nuits en mars 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Thank you for taking the time to rate your experience, we would love you to share your comments too ! greetings from Antigua

8/10 Bien

Thomas

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Thank you so much for taking the time to review your stay at Good Hotel. We would love to know details, please feel free to contact us, and we really hope you come back soon !

10/10 Excellent

Anthony Blaine, Houston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing that I’m going to say that’s negative about the Good Hotel is the name! They should be called the Great or Amazing Hotel. From the costumer service to the awe when you first walk into the hotel room. The photos don’t do them any justice. I highly recommend them.
Séjour de 3 nuits en mars 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Hello Anthony ! Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities. Most importantly, we are delighted that you found our staff helpful and welcoming!

10/10 Excellent

Leland

Séjour de 6 nuits en février 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Thank you for taking the time to rate your experience, we would love you to share your comments too ! greetings from Antigua

10/10 Excellent

KAZUE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and all staff are kind.
Séjour de 4 nuits en février 2024
Réponse de Andrea & Good Crew le 13 févr. 2024
Thank you so much for taking the time to review your stay at Good Hotel. Glad you enjoyed the overall atmosphere and the team looked after you.

6/10 Satisfaisant

Jorge, Miami

Séjour de 1 nuit en février 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Thank you so much for taking the time to review your stay at Good Hotel. We would love to know details, please feel free to contact us, and we really hope you come back soon !

10/10 Excellent

Alejandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great! The rooms were nice and very clean. Keep in mind some rooms may not have a tv. Overall, this property has all the necessities and location was close to Antigua Central Park! Highly recommend!
Séjour de 7 nuits en février 2024
Réponse de Andrea & Good Crew le 13 févr. 2024
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities.Most importantly, we are delighted that you found our staff helpful and welcoming!

10/10 Excellent

Victoria

Séjour de 1 nuit en février 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Hello Victoria, Thank you for taking the time to rate your experience, we would love you to share your comments too ! greetings from Antigua

4/10 Médiocre

Natasha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Andrea le 2 févr. 2024
I am so sorry to read that your stay didn't quite live up to your expectations, we would love to know more details

10/10 Excellent

Vanessa

Séjour de 3 nuits en janvier 2024
Réponse de Andrea & Good Crew le 8 avr. 2024
Hi Vanessa, Thank you for taking the time to rate your experience, we would love you to share your comments too ! greetings from Antigua

10/10 Excellent

Kendall

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay at the Good Hotel. The room was perfect, and the location was very convenient. Transportation to and from the airport was great.
Séjour de 3 nuits en janvier 2024
Réponse de Andrea & Good Crew le 2 févr. 2024
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities. We hope you can come back soon !

8/10 Bien

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice rooms, beautiful small garden. Convenient access to Saul restaurant.
Séjour de 4 nuits en janvier 2024
Réponse de Good Team le 2 févr. 2024
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en janvier 2024
Réponse de Good Team le 2 févr. 2024
Thank you for choosing to stay with us !

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I highly recommend staying at the Good Hotel Antigua when visiting Guatemala . The space is gorgeous and the room is spacious and clean.
Séjour de 2 nuits en janvier 2024
Réponse de Andrea & Good Crew le 2 févr. 2024
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities. Our team hopes you can come back soon !

6/10 Satisfaisant

Lynn

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I like that this hotel supports charitable causes, but it was quite expensive so would be great to have more transparency into how much goes to philanthropic efforts. The rooms themselves are designed quite poorly. Lots of small design inefficiencies add up to make the room uncomfortable e.g. toiletries sitting outside of the shower so you wet the floor when you reach for them, no room around the sink basin to place anything, tiny nighstands without enough room for items, lamps without shades on either side of the bed so you can't wind down with a soft light. The minimalism borders on the line of stark and certainly crosses the line of non-functional at times.
Séjour de 2 nuits en décembre 2023
Réponse de Good Team le 2 févr. 2024
Thank you so much for taking the time to share your feedback. Both the good and the not-so-good comments are incredibly valuable to us as it is the best way to learn where we can improve!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute property with a great social mission.
Cute property with a great social mission. 100% of the profits go to building a better future for Guatemalan children, which really makes all the difference. The staff were kind and super helpful, going above and beyond to provide recommendations and to help organize tours or transportation. A bit outside of the main square but very central. The property itself is a little garden oasis and has a well appointed restaurant next door/attached. The hotel provides filtered water but there was no hot water in the shower. A bit loud in the evenings for anyone who’s a light sleeper. The room has everything you need but is very utilitarian in design. Super clean. No air con and likely would not have stayed here without it if it hadn’t been so cool and airy in December.
Séjour de 3 nuits en décembre 2023
Réponse de Andrea & Good Crew le 5 janv. 2024
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities. Most importantly, we are delighted that you found our staff helpful and welcoming!We sincerely hope to welcome you back to our hotel soon.

10/10 Excellent

Rodrigo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Good Team le 12 déc. 2023
Gracias por compartir tu experiencia ! Esperamos que vuelvas pronto

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Andrea & Good Crew le 13 févr. 2024
Gracias por tomarte el tiempo de calificar nuestros servicios, esperamos que vuelvas pronto !saludos desde Antigua

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Good Team le 12 déc. 2023
Gracias por compartir tu experiencia ! Esperamos que vuelvas pronto

10/10 Excellent

Luz

Séjour de 2 nuits en novembre 2023
Réponse de Andrea & Good Crew le 5 janv. 2024
Thank you so much for paying forward your fab feedback and 5* review!

8/10 Bien

Nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel es muy lindo, la decoración es preciosa. El personal fueron muy amables. Queda justo al lado de Cafe Saul , están conectados lo cual es muy conveniente.
Séjour de 1 nuit en novembre 2023
Réponse de Andrea & Good Crew le 4 déc. 2023
Gracias por tus comentarios Nancy, nuestro equipo es genial y les compartiremos tu experiencia, esperamos que vuelvas pronto !

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it
Stay was great! Front desk was super helpful from checking in early to booking shuttle to airport. The beds were comfy and it was overall a great stay. Would book again
Séjour de 1 nuit en novembre 2023
Réponse de Andrea & Good Crew le 23 nov. 2023
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities. Most importantly, we are delighted that you found our staff helpful and welcoming!

10/10 Excellent

Srujana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff was extremely nice and accommodating. The hotel room with spacious and very clean. Please be where there is no AC. We went in November, so I thought it was OK without AC but my husband was hot at night. They did provide a fan though.
Réponse de Andrea & Good Crew le 20 nov. 2023
Thank you for taking the time to leave your kind feedback. We are glad you enjoyed the atmosphere and vibe of the hotel and overall had a great experience. It is so nice to read your positive comments on our team, and I will ensure the team receives your feedback.

10/10 Excellent

Adrienne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay. The staff was spectacular. They assisted with arranging my transportation from and to GUA. They also assisted with restaurant recommendations. No AC so the room did get a bit sticky and warm but after a shower and turning on the fan I actually ended up cooler than I wanted to be. There also wasn’t a tv which I only hated because I use the noise from the tv to sleep. I would revisit this hotel again in the future.
Séjour de 2 nuits en novembre 2023
Réponse de Andrea & Good Crew le 20 nov. 2023
Thank you so much for taking the time to share your feedback. Both the good and the not-so-good comments are incredibly valuable to us as it is the best way to learn where we can improve!

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great option for short stays
Séjour de 1 nuit en octobre 2023
Réponse de Andrea & Good Crew le 16 oct. 2023
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Andrea & Good Crew le 9 nov. 2023
Thank you Mathew for taking time to rate us, we would love to know more details. Greetings from the Good Team

10/10 Excellent

Natalie

Séjour de 3 nuits en septembre 2023
Réponse de Good Team le 16 oct. 2023
Thank you Natalie for taking the time to rate us, we are very glad you enjoyed your stay

10/10 Excellent

Rafique

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had such a beautiful stay at The Good Hotel in Antigua. Such a unique and beautiful hotel. It's very convenient to restaurants (Saul's is excellent and right next door), and most of the touristy places around Antigua. The staff are very welcoming and friendly, shout out to Christian for being super helpful whenever we needed something. Plus this hotel has a wonderful mission and supports the local community. A .
Séjour de 3 nuits en septembre 2023
Réponse de Andrea & Good Crew le 11 sept. 2023
Thank you for taking the time to leave a lovely review. I am delighted to hear that our staff took such great care of you! Our staff is certainly one of our greatest assets.

10/10 Excellent

Elena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy linda propiedad, buena atención, y me encanta que las ganancias vayan a beneficio de una fundación!
Séjour de 3 nuits en août 2023
Réponse de Good Team le 16 août 2023
Agradecemos mucho que compartas tus comentarios Elena, esperamos que vuelvas pronto !

8/10 Bien

Jose

Séjour de 2 nuits en août 2023
Réponse de Good Team le 4 sept. 2023
Gracias por tus comentarios, esperamos que vuelvas pronto

6/10 Satisfaisant

Oscar

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Good Team le 16 août 2023
Gracias Oscar, nos gustaría conocer más a detalle tus comentarios

10/10 Excellent

Johnny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was amazing!!! The hotel is nicer than how it looks online. Will definitely go back.
Séjour de 1 nuit en juillet 2023
Réponse de Andrea & Good Crew le 27 juil. 2023
Thank you for choosing to stay with us and taking the time to share your lovely feedback. We are pleased to read that you found our location convenient and enjoyed the hotel facilities.We sincerely hope to welcome you back to our hotel soon.