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Avis sur The Westin Anaheim Resort

4.5 out of 5
The Westin Anaheim Resort
1030 W Katella Avenue, Anaheim, CA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 976 avis sur 1225." "
Note des voyageurs de 8 (Bien), d’après 143 avis sur 1225." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 1225." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 1225." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 1225." "

9,8/10

Propreté

9,4/10

Personnel et service

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Nicolas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great place
Séjour de 5 nuits en janvier 2024
Réponse de Jonathan Barba, Marketing Manager le 3 févr. 2024
Dear Nicolas, Thank you for this review!Sincerely, Jonathan BarbaMarketing Manager

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Jonathan Barba, Marketing Manager le 22 janv. 2024
Dear Sarah, Thank you for your 5 out of 5 review. We are glad ou enjoyed your stay.Sincerely,Jonathan BarbaMarketing Manager

10/10 Excellent

Yann, Green

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property, nice room and close to amazing entertainment! Highly recommend
Séjour de 1 nuit en mai 2023
Réponse de Hotel Management Team le 19 mai 2023
Dear Yann,Thank you for choosing to stay at The Westin Anaheim Resort. We are delighted to know you enjoyed your recent experience with us and appreciate you taking the time to write a review. It was a pleasure having you as our guest and we hope to welcome you back soon again for another exceptional visit.

10/10 Excellent

Tonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a great place ..
Séjour de 1 nuit en mai 2024

10/10 Excellent

Vicente

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great customer service
Séjour de 2 nuits en mai 2024

10/10 Excellent

cindy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and also good location to Disney parks. The staff were amazing! Customer service was top notch. I would definitely stay here again.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Jacqueline

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel and good area
Séjour de 3 nuits en mai 2024

10/10 Excellent

Shona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the most spectacular property our family has ever stayed at. It has been maintained very well, the staff is attentive and friendly and the rooms are spotlessly clean!!!
Séjour de 4 nuits en mai 2024

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

John

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort, classy and close to the park for easy access
Séjour de 1 nuit en mai 2024

10/10 Excellent

Yajaira

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place was amazing clean and comfortable definitely will be returning.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nicolae

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My complaint is that the food menu doesn’t have gluten free options and little vegan options.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Westin was a few steps farther from Disney, but worth the extra few blocks. I appreciated a little luxury after a full day at the parks. We didn’t use the amenities, which I’m sure were fabulous, but we did grab some breakfast to go which was so delicious. Service was fast, food was hot, and the coffee was so good. The fellas at the valet were also outstanding with taking care of our car and handling all of our gear. We wanted to check out the rooftop bar, but it was closed two nights in a row for a private party. We were really looking forward to seeing the view of Disney at night. Maybe next time.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Colleen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service was exceptional. Room was very very nice and clean. Will stay here over any other hotel when I visit Anaheim.
Séjour de 5 nuits en avril 2024

10/10 Excellent

Michael

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our second time at the Westin Anaheim for family Disney getaways. We have stayed in a couple of other hotels within walking distance to Disney in the same budget and this is by far our favourite. The rooms, grounds, lobby and pool area are amazing. We are a family that loves to use the pool and this one does not disappoint. Nice music, wait staff for food and drinks and a heated pool and huge hot tub. This time we were surprised with a room upgrade and it was spectacular. We will be back.
Séjour de 5 nuits en mai 2024

8/10 Bien

Josh, Encino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Saumya

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay at Westin. Very nice property and womderful staff. Hotel seems to be new and in great condition. Room aervice was extremwly quick. Loved everything.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Oscar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, very nice. The hotel room was nice and spacious, and a walkable distance to the disneyland parks
Séjour de 2 nuits en mai 2024

8/10 Bien

trevor, Sparks

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Westin Anaheim is very comfortable and beautiful. The food from room service and the Tangerine room could have been better. Loved Puestos and Flemings Steakhouse were fabulous! The hotel lighting is worth seeing, and the whole street in front lights up at night. Well done Westin!
Séjour de 10 nuits en mai 2024

10/10 Excellent

Roberto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After initially getting a call from the front desk informing me that they were not going to honor my Expedia reservation because the overbooked the hotel and me expressing my discontent with their decision, management made it all good. I was upgraded to a really nice suite with Disneyland view. I really appreciate their change of mind and the willingness to make things right
Séjour de 2 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 9 mai 2024
Dear Roberto,Thank you so much for the 5/5 star review! We are glad you enjoyed the room and took full advantage of the fantastic view!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Kimberly, Silver Spring

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed and shower are fantastic
Séjour de 2 nuits en mai 2024
Réponse de Ken Shrout, Director of Guest Services le 9 mai 2024
Dear Kimberly,Thank you so much for the 5/5 star review! We are glad you enjoyed the room and took full advantage of all amenities we have to offer!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Cynthia, San Ysidro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel, walkable to the parks!!!!
Séjour de 1 nuit en mai 2024
Réponse de Ken Shrout, Director of Guest Services le 7 mai 2024
Dear Cynthia,Thank you so much for the 5/5 star review! I am glad that you enjoyed the hotel and the wonderful location we have. I hope that you get to come and stay with us again soon.Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Jouessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Ken Shrout, Director of Guest Services le 5 mai 2024
Dear Jouessa,Thank you so much for staying with us and for the 5/5 star review. We look forward to you staying with us again soon!Be Well,-Ken ShroutDirector of Guest Services

4/10 Médiocre

BIRONG

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Ken Shrout, Director of Guest Services le 5 mai 2024
Dear Birong,We are so sorry to hear that we didn't meet the mark for you. We always strive for a 5 star review and if there is anything we can do to make you think back fondly on your stay, please don't hesitate to let me know. We look forward to you staying with us again soon!Be Well,-Ken ShroutDirector of Guest Services

8/10 Bien

Porfirio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

10/10 Excellent

Janell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about this hotel is perfect! It's close to Disneyland, clean, quiet, gorgeous views, etc...
Séjour de 1 nuit en mai 2024
Réponse de Ken Shrout, Director of Guest Services le 9 mai 2024
Dear Janell,Thank you so much for the 5/5 star review! We are glad you loved the property! We hope that you get to come and stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Marie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel near Disney
Séjour de 7 nuits en avril 2024

10/10 Excellent

Debra

Voyage en famille
Les points forts : Équipements
This property is beautiful, very nice place to stay. Very convenient location for going to Disneyland.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Christopher Anthony, North Ogden

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great experience overall
Séjour de 3 nuits en avril 2024

10/10 Excellent

Kathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel and service was top tier! Amazing location with direct views to California Adventure park and fireworks.
Séjour de 2 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 28 avr. 2024
Dear Kathy,Thank you so much for your 5/5 star review! We are so glad that you loved the property and the views! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Ian, Greenvale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great access to Disney in a safe location. Good meals options and we found the rooms clean, well appointed and the bed perfect after long days of site seeing. Great parking options and an uncomplicated and engaging check in experience.
Séjour de 4 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 28 avr. 2024
Dear Ian,Thank you so much for your 5/5 star review! Parking and check in are how you start your vacation and we are glad that we nailed it in both categories! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Edith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The entire hotel was just beautiful,clean, bright and smelled wonderful. The bathrooms in the rooms was gorgeous and fit 3 of us in it no problem. Overall I love going to this hotel and it truly makes me relax and feel like I'm in luxury without breaking the bank.
Séjour de 3 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 28 avr. 2024
Dear Edith,Thank you so much for your 5/5 star review! We are glad you loved the property and the bathroom size is just great! Our goal is luxury so we are glad that you felt that! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Saja, Bothell

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked everything about it! Location is great too!
Séjour de 3 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 28 avr. 2024
Dear Saja,Thank you so much for your 5/5 star review! We are glad you liked everything about us! That makes us so happy! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
High end, great customer service, new clean feel. Nice relief after a long Disney day.
Séjour de 1 nuit en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 28 avr. 2024
Dear Christian,Thank you so much for your 5/5 star review! Thank you for the comments on the customer service and how clean the property is. We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

JENNY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property
Séjour de 3 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 28 avr. 2024
Dear Jenny,Thank you so much for your 5/5 star review! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

8/10 Bien

Jagadeesh

Séjour de 3 nuits en avril 2024

10/10 Excellent

Brooklyne

Séjour de 3 nuits en avril 2024

10/10 Excellent

Francisco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy buen servicio muy amables todos
Séjour de 2 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 25 avr. 2024
Estimado Francisco,¡Gracias por la reseña de 5/5 estrellas! ¡Esperamos que vuelvas a quedarte con nosotros pronto!Cuidate,-Ken ShroutDirector de Servicios al Huésped

10/10 Excellent

Bohai

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 25 avr. 2024
Dear Bohai,Thank you for the 5/5 star review! We hope you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

2/10 Horrible

Mark

Séjour de 3 nuits en avril 2024

10/10 Excellent

Geneva, Encinitas

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 16 avr. 2024
Dear Geneva,Thank you so much for the 5/5 star review! I hope that we get to host you again in the near future.Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Courtney

Séjour de 1 nuit en avril 2024

10/10 Excellent

Kevin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walkable to Disneyland
Séjour de 4 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 15 avr. 2024
Dear Kevin,Thank you for the review and the 5/5 stars! We are glad you found the walk so enjoyable too. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Joe

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Property was modern. Very good service
Séjour de 4 nuits en avril 2024
Réponse de Ken Shrout, Director of Guest Services le 15 avr. 2024
Dear Joe,Thank you for the review and the 5/5 stars! Thanks for the comments on the decor and the service. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Adriane, Fresh Meadows

Séjour de 2 nuits en mars 2024

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful welcoming place to stay with the family, we enjoyed everyday we were there. Highly recommended
Séjour de 3 nuits en mars 2024
Réponse de Ken Shrout, Director of Guest Services le 15 avr. 2024
Dear Nancy,Thank you for the review and the 5/5 stars! We are so glad you enjoyed every day here! We hope to host you and your family again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente opción . El hotel es más bonito que en las imágenes
Séjour de 3 nuits en mars 2024
Réponse de Ken Shrout, Director of Guest Services le 15 avr. 2024
Querida Maria,Gracias por la reseña y por pensar que nuestro hotel es más hermoso que las fotos. ¡No podríamos estar más de acuerdo contigo! ¡Espero que puedas hospedarte nuevamente pronto!Cuidate,-Ken ShroutDirector de Servicios al Huésped

8/10 Bien

Achelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close proximity to Disneyland resort with great view of the parks (if that room type is selected)
Séjour de 2 nuits en mars 2024
Réponse de Ken Shrout, Director of Guest Services le 15 avr. 2024
Dear Achella,Thank you for the review and the 4/5 stars! We hope next time to get 5/5 and for you to have the perfect vacation! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services