Dear Jacques, Thank you for being our guest and for your high rating. We are sorry for the housekeeping oversights you experienced during your stay. We will address this with our team to ensure they are more diligent moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel.Yours in Hospitality,Donovan Stephens,General Manager

Dear Francis, It was a pleasure welcoming you and your family to The Viv Hotel, Anaheim, a Tribute Portfolio Hotel! We are pleased our excellent location and spacious accommodations made your stay so memorable. We are also glad you enjoyed the beautiful pool. We look forward to welcoming all of you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Melissa,Thank you for being our guest at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, excellent customer service, and the many amenities we offer. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit.Yours in Hospitality,Ty WashingtonHotel Manager

Thank you for your timely response! We look forward to your next visit with us.

Thank you for the review!

Thank you for writing a review. It saddens us to hear that your stay was less than pleasing due to the hotel policy at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.

Dear JiSook, What a pleasure to read your outstanding review regarding your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we are thrilled you had an excellent experience. We strive to deliver exceptional accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Anaheim.Yours in Hospitality,Donovan Stephens,General Manager

Dear Valued Guest, Thank you for sharing your experience with us. It was a pleasure reading your positive comments; however, we are sorry for the issues you experienced with the tub. We will pass along your comments to our maintenance team to address this concern. We also understand your disappointment with the parking fees. Please know that we work hard to offer a fair rate for parking, considering our location and the amenities we provide. We hope you will stay with us again so we can provide you with an even better experience.Yours in Hospitality,Donovan Stephens,General Manager

Dear Ms. Delfina, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We look forward to your return and wish you all the best with your future travels.Yours in Hospitality,Donovan Stephens,General Manager

Dear Andrea, Thank you for sharing your feedback on your experience at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are pleased that our team provided exceptional service, especially Vanessa and Jose. However, we regret that the hot tubs were not working during your stay. We apologize for this inconvenience and will address the issue to ensure it is resolved for future guests. Your comments are valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.Yours in Hospitality,Donovan Stephens,General Manager

Dear Lien, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure reading your recommendation, and we look forward to another opportunity to welcome you back soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Samuel, Thank you for being our guest and for taking the time to write your review. We appreciate all of your feedback, the positive, and the things you would change. We regret your disappointment with the parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to see you again on your next visit to Anaheim. Yours in Hospitality,Donovan Stephens,General Manager

Dear Diana, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel and for your review. We hope you had an overall satisfactory stay. However, we regret your dissatisfaction with our parking and destination fees. We assure you that we take careful consideration to be competitively priced for our area and season. Your feedback is essential as we continually focus on advancing our guest experience. We hope to welcome you again on your next trip to Anaheim.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Mr. James, What a pleasure to read your outstanding review regarding your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we are thrilled you had an excellent experience. We appreciate you choosing us, and we would love to welcome you back the next time you are in the area. Thank you for the feedback!Yours in Hospitality,Donovan StephensGeneral Manager

Dear Andrew, Thank you for taking the time to share your review. We are glad to learn you enjoyed your overall stay with us. However, we regret the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs come as a surprise to you, and we hope you will accept our apologies. We are grateful for your feedback, and we hope you will give us another chance to host you again. Yours in Hospitality,Donovan Stephens,General Manager

Dear LaNicia, What a pleasure to read your outstanding review regarding your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we are thrilled you had an excellent experience. We appreciate you choosing us and would love to welcome you back the next time you are in the area.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Sharlet, Thank you for choosing to stay with us at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are glad to know you loved our well-kept, comfortable accommodations. However, we are sorry for not meeting some of your expectations and for the unsatisfactory service you received at our on-site restaurant. We will share your comments appropriately as we are always looking for ways to improve our guest experience. We appreciate your feedback and hope to see you again on your future visit to the area. Yours in Hospitality,Donovan Stephens,General Manager

Dear Tim, We are delighted you had an outstanding stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Sara, Thank you for sharing your review with regard to your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are glad to know we met most of your expectations and that you loved our excellent property. We appreciate your feedback and hope to see you again on your future visit to the area. Yours in Hospitality,Donovan Stephens,General Manager

Dear Claire, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Viv Hotel, Anaheim, a Tribute Portfolio Hotel.Yours in Hospitality,Donovan Stephens,General Manager

Dear Christina, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We hope to have the pleasure of doing so again on your next visit to the area.Yours in Hospitality,Donovan Stephens,General Manager

Dear Adam, We are thrilled you had an excellent stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Yours in Hospitality,Donovan Stephens,General Manager

Dear Andrew, We want to thank you for choosing to stay with us at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are absolutely thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be a pleasure to host you again when you return to the area. Have a wonderful day, and travel safely.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Jeanette, Tthank you for sharing the nice rating about your experience at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Mark, Thank you for being our guest at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are pleased you enjoyed our beautiful property. However, we regret our location did not meet your expectations. We have taken note of your feedback and it will be conveyed to our team. It was a pleasure to have you as our guest, and we hope to see you and your children again soon on your next visit.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Matthew, Thank you for the generous rating and your review of The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We genuinely apologize for the housekeeping issue with your room. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We hope the rest of your stay was enjoyable and that we will see you again soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Daniel, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Mayra, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Flynn, Thank you for your review. We are glad you had such a positive experience during your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Reza, Thank you so much for your kind words about The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are thrilled to hear that you found our hotel exceptionally clean during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Kamille, Thank you for the high praise; we appreciate you taking the time to share your kind review for The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are delighted you enjoyed your stay and that we could help make your visit so memorable. It will be an honor to pass along your compliments to our team. Thank you again for choosing us for your visit to Anaheim, and we look forward to welcoming you again soon!Yours in Hospitality,Donovan Stephens,General Manager

Dear Daniel, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We hope to have the pleasure of doing so again on your next visit to the area.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Katie, We are so very happy we exceeded your expectations for an outstanding stay and that our convenience to Disneyland and shuttle service were perfect for your plans. Thank you for the excellent review of your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We hope to welcome you again on your next trip to Anaheim!Yours in Hospitality,Donovan Stephens,General Manager

Dear Angelica, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we hope to see you again soon. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Jonathan, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to The Viv Hotel, Anaheim, a Tribute Portfolio Hotel.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Mimi, We are pleased to see from your rating that you had an enjoyable overall experience during your time at The Viv Hotel, Anaheim, a Tribute Portfolio hotel. However, we understand you might have missed our whirlpool spas due to scheduled maintenance from April 15 up until May 2024, and we regret any disappointment caused. In an effort to ensure transparency, we have prominently displayed this information on our website for guests to access prior to booking with us. We would love the opportunity to welcome you back again in the future, giving you the chance to fully indulge in all our amenities and ensuring a stay that not only meets but exceeds your expectations.Yours in Hospitality, Donovan Stephens, General Manager

Dear Ji, Thank you for your review regarding your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We appreciate you mentioning that you found our lobby area to be completely spotless and that you liked our convenient location and spacious accommodations. We are also glad you enjoyed your room upgrade. However, we apologize for the oversights made while servicing your guestroom. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. Thank you again for your feedback, and we look forward to welcoming you back.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Tawni, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel for your recent stay and for sharing your experience. We are pleased you enjoyed our spotless accommodations and the courteous service provided by our associates. We also appreciate you mentioing our excellent amenities and convenient location. However, we apologize for the maintenance issues you encountered and that we were not responsive to your needs. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We also regret not meeting some of your expectations. We have taken note of your feedback and it will be conveyed to our team. We hope to have the pleasure of hosting you and your children again in the future.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Gloria, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we hope to see you again soon. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Jeanette, It is great to hear how much you loved our ideal location and well-kept, excellent accommodations! Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, for your recent visit to Anaheim, and we hope to have the pleasure of hosting you again soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Susan, Please accept our apologies if we did not meet all of your expectations on your recent visit as we strive to not only meet but exceed each of our guests' expectations at all times. If you wish to share more details regarding your experience so we may improve our services, please do not hesitate to contact us. We hope to regain your trust by providing you with the exceptional experience you deserve on a future visit.Yours in Hospitality,Donovan Stephens,General Manager

Dear Mercedes, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel.Yours in Hospitality,Donovan Stephens,General Manager

Dear Carolyn, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We look forward to welcoming you back on your next visit.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Abraham, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Caleb, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are particularly glad your room provided the comforts you expected and that you enjoyed our modern decor and upscale accommodations. Thank you for suggesting The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, to future guests; we look forward to welcoming you back soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Mikaela, Thank you for reviewing your recent stay with us. It is disappointing that the bedding and amenities didn't meet your expectations. We strive to provide comfortable accommodations, and we apologize for falling short in this regard. Your feedback about the highway noise and the quality of food at our restaurant is also concerning, and we will address these issues with our respective teams. We appreciate your honesty and will work to improve so that we can provide a better experience for our guests in the future.Yours in Hospitality,Donovan Stephens,General Manager

Dear Cesar, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Alison, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we hope to see you again soon. Yours in Hospitality,Donovan Stephens,General Manager

Dear Adriana, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Yours in Hospitality,Donovan Stephens,General Manager