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Avis sur Hyatt House at Anaheim Resort/Convention Center

3.5 out of 5
Hyatt House at Anaheim Resort/Convention Center
1800 S Harbor Blvd, Anaheim, CA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 982 avis sur 1574." "
Note des voyageurs de 8 (Bien), d’après 339 avis sur 1574." "
Note des voyageurs de 6 (Satisfaisant), d’après 136 avis sur 1574." "
Note des voyageurs de 4 (Médiocre), d’après 62 avis sur 1574." "
Note des voyageurs de 2 (Horrible), d’après 55 avis sur 1574." "

8,8/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Guillaume, Saint-Eustache

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proximité de Disneyland
Séjour de 4 nuits en juillet 2022
Réponse de Oscar Pastrana / Supervisor de Reservas le 1 août 2022
Muchas gracias por tomarse el tiempo para completar nuestra encuesta de invitados. Aquí en Hyatt, tomamos en consideración cada respuesta, ya que nos permite crecer continuamente como equipo y como hotel. Me alegra que hayamos podido cumplir con sus expectativas y brindarle un excelente servicio. Hacemos todo lo posible para tratar de cuidar a todos nuestros huéspedes para que puedan ser lo mejor posible. Gracias por decidir quedarse con nosotros y esperamos verte en un futuro.

10/10 Excellent

Jackie, phoenix

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely loved this hotel. Our room was so nice and very cozy. Complimentary breakfast was delicious with many options. Walking distance to park isn't terrible, it was about 15-20 minutes for us depending on if we caught lights. Lots of places to eat at nearby and 24 hour Walgreens next door to shop at for any small things you may need. Full kitchen was very helpful for our family for the length of time we stayed. Didn't get to use the pool, as it was the weather was too cold when we went but it looked very clean. Staff was also friendly and attentive and made us feel very welcome. Will definitely book with Hyatt House again!
Séjour de 4 nuits en mai 2024

8/10 Bien

Rhoen

Les points forts : Propreté et personnel et service
The ONLY bad thing to say about this hotel is the water pressure in the shower is non existent. Other then that we absolutely love this hotel!!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is perfect for families. My children are late teens and very much liked having their own space, including a couch and bunk beds. I appreciated that division of space- even when we weren’t in the hotel for long periods of time. After days spent crowded in a park it’s nice to have some breathing room. The staff was fantastic. It was my child’s 16th birthday and Cecilia had a bag with candy, balloons and Stitch waiting for him in the room. What a lovely surprise. The late check out was also a huge win. We were tired after our last day in the park and it was wonderful to not feel stressed to pack up and get out. Love this hotel and am thankful for such a great staff.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Carlo, Goodyear

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place to stay if you go to disneyland
Séjour de 2 nuits en mars 2024

10/10 Excellent

Brandi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

bianca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Joey le 25 mai 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

jared

Séjour de 3 nuits en mai 2024
Réponse de Joey le 25 mai 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté et équipements
N/A
Séjour de 2 nuits en mai 2024
Réponse de Joey le 25 mai 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Loriselda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and close
Séjour de 1 nuit en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 19 mai 2024
Hello Loriselda,Greetings and many thanks for choosing us for your hotel stay! We hope that whatever brought you to the area, you were able to fulfill your goals while staying with us! We hope to see you in the near future!

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and staff were very helpful and kind!
Séjour de 1 nuit en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 19 mai 2024
Hi Rebecca, Thank you so much for staying here with us. We are more happy to hear that our staff was very helpful. We know why our guests come to our hotel. It is family time! We are grateful that you chose to use our hotel for your stay during such an important time. We hope that everyone enjoyed their stay!

8/10 Bien

Heidi

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Everything was good except our room was falling apart. The sliding door feel down almost hitting my child and the window shades was broken. Aside from that, the property was a quick walk to Disney, they had good breakfast, the pool was nice stocked with warm towels. I do wish they had more charging station.
Séjour de 1 nuit en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 19 mai 2024
Hello Heidi,Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

8/10 Bien

Tarnpal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ideal for Disney, safe area, its a 10 minute walk. Lots of places fo eat. The hotel is apartment style, kitchenette, seating area and beds. Good for families without the Disney price tag. Breakfast was a let down, frozen fruit not defrosted in advance so was feeezing cold, cooked breakfast wasnt great, generally not great quality. We ended up in iHop next door, or eating in Disney for breakfast. Otherwise a good stay.
Séjour de 3 nuits en mars 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 19 mai 2024
Hello Tarnpal, Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 Excellent

Robyn

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Really love it!
Séjour de 4 nuits en mai 2024
Réponse de Joey le 25 mai 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

10/10 Excellent

REID

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and staff. Easy walk to Disneyland and restaurants. Homeless people and mentally disturbed people are a problem in the area. They do have security and a police presence. Overall it is safe.
Séjour de 4 nuits en mai 2024
Réponse de Joey le 20 mai 2024
We know why our guests come! It is family get away time! We hope that everyone enjoyed the amenities we offer to our guests. Thank you for staying with Hyatt.

10/10 Excellent

Kaylyn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect for what we needed. Pool was nice, breakfast was great and it was an easy walk to the Disney parks.
Séjour de 2 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 19 mai 2024
Hi Kaylyn, We hope that you all were able to complete your journey to the fullest while staying with us! We know how important family time is and how hard it can be to plan. Thank you for choosing our hotel for your accommodations.

10/10 Excellent

Jasmine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Joey le 17 mai 2024
We know why our guests come to our hotel. It is family time! We are grateful that you chose to use our hotel for your stay during such an important time. We hope that everyone enjoyed their stay!

10/10 Excellent

Darryl

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Great location
Séjour de 3 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 17 mai 2024
Good Morning Darrly,We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Shangri-la

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly Staff.
Séjour de 2 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 17 mai 2024
Hello Shangri-La,Thank you for providing feedback for us on how we performed during your stay with us! We hope that you and your party enjoyed every moment of your stay with us!

10/10 Excellent

Victor

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 17 mai 2024
Good Morning Victor,On behalf of the entire team, We appreciate you and your loved ones for taking the time to take the survey. We hope that you had a wonderful time in the Anaheim area and really hope to see you all again very soon.

10/10 Excellent

Martha laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 17 mai 2024
Hi Martha Laura, We are delighted that you have chosen our hotel for your stay. On behalf of the entire team, we hope to see you again in the near future, take good care!

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 17 mai 2024
Hello Jennifer, We thank you for taking the time to complete the survey. It was a pleasure to have you here at Hyatt House. We hope to see you soon during your next visit in Anaheim.

10/10 Excellent

Carolyn

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very professional and kind, rooms were clean and had plenty of space
Séjour de 1 nuit en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 13 mai 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Kaaren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our trip was amazing! This hotel was great hotel I would recommend it to anyone.
Séjour de 6 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 13 mai 2024
Thank you for always choosing Hyatt House! Your loyalty is so appreciated! We hope that you and your family enjoyed your entire stay with us and had lots of fun together!

4/10 Médiocre

Manuel

Les points forts : Personnel et service
Booked a family room with bunk beds and they gave me two queen beds. (No bunk beds)
Séjour de 1 nuit en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 9 mai 2024
Your feedback matters! Thank you for sharing with us what you liked and disliked. Both play such important roles for us when looking at our reviews to make improvements. I will take your feedback back to the rest of my team for consideration. We hope that you enjoyed your time in our area!

6/10 Satisfaisant

Kuljit

Séjour de 4 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 9 mai 2024
Greetings and many thanks for choosing us for your hotel stay! We hope that whatever brought you to the area, you were able to fulfill your goals while staying with us! Have a wonderful Week!

6/10 Satisfaisant

Ajay

Séjour de 4 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 9 mai 2024
Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 Excellent

Valerie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed her for Disneyland on a weekend. Walk was doable about 15 minutes to/from Disneyland entrance. Some homeless around the area, stay alert. Overall it was a great stay. Clean, good service, safe parking and nice room compared to others in the area.
Séjour de 3 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 9 mai 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

8/10 Bien

Benjamin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient for Disneyland. 10 minute walk. Great breakfast in the morning. Only downside were the pillows. Never had worse pillows at a hotel. Other than that, it was great
Séjour de 4 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 9 mai 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

Jamie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Within walking distance of Disneyland. Great customer service.
Séjour de 2 nuits en mai 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 9 mai 2024
Thank you for always choosing Hyatt House! Your loyalty is so appreciated! We hope that you and your family enjoyed your entire stay with us and had lots of fun together!

6/10 Satisfaisant

Karen

Les points faibles : Personnel et service
They charge me twice for my staying horrible customer service I will never stay here again
Séjour de 3 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 3 mai 2024
Hi Karen, Thank you for staying with us and letting us know what you liked and disliked during your time with us. Your feedback helps us focus on specific things, so thank you for giving us the opportunity to improve. We hope you enjoyed your stay overall & hope to see you again!

8/10 Bien

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great walking distance to Disneyland. Overall property met our needs.
Séjour de 5 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 3 mai 2024
Hi Shannon,We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 3 mai 2024
Good Afternoon Lisa, Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 Excellent

Anthony

Séjour de 5 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 19 mai 2024
Hello Anthony, We hope you enjoyed your time here at Anaheim. Thank you for taking the time to complete the survey. Have a wonderful week and hope to see you again in the near future.

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 3 mai 2024
Hi Beth, We appreciate your loyalty to Hyatt! Hearing back from our guests is one of the best tools we have to strengthen our team. We hope that everyone was able to enjoy the area and do everything you planned to do!

10/10 Excellent

Rosio

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time at this property and was very impressed by the front desk staff's assistance. Very informative of dinning locations around the area. Very clean environment and the breakfast was very good. Very impressed. The Walgreens was available 24 hours~ Great, especially if you have children and a Starbucks was right on the property. Along with a Pizza Joint. We will surely be staying here again.
Séjour de 3 nuits en avril 2024
Réponse de Joey le 27 avr. 2024
Thank you for allowing us to support you during your visit to our area. We hope that you were able to complete all the vacation goals you had for this trip!

8/10 Bien

Keri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 3 mai 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Tonya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay. Friendly staff. Great breakfast. Quick walk to the parks.
Séjour de 5 nuits en avril 2024
Réponse de Joey le 27 avr. 2024
Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were all pleased with the cleanliness and convenience of the location. Staff were friendly and the room was spacious. Would stay again.
Séjour de 3 nuits en avril 2024
Réponse de Joey le 27 avr. 2024
Thank you for you for coming in to Anaheim and spending your stay with us. It is great to hear you were able to enjoy the various amenities we have to offer our guests.

10/10 Excellent

Sherry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's so close to Disneyland and very convenient. We loved the breakfast, and the hotel rooms are clean and comfortable.
Séjour de 2 nuits en avril 2024
Réponse de Joey le 27 avr. 2024
We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you.

10/10 Excellent

Anna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for our needs on a quick trip to Disneyland
Séjour de 2 nuits en avril 2024
Réponse de Joey le 27 avr. 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

Carolina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in and check out process. Clean hotel. Nice happy hour.
Séjour de 2 nuits en avril 2024
Réponse de Joey le 27 avr. 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

2/10 Horrible

socorro

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The girl in the front was very rude and you can hear everything from the people on top of our room.
Séjour de 2 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 22 avr. 2024
Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 Excellent

Roger, Kirkland

Séjour de 3 nuits en avril 2024
Réponse de Joey le 27 avr. 2024
Thank you for providing feedback for us on how we performed during your stay with us! We hope that you and your party enjoyed every moment of your stay with us!

10/10 Excellent

Cuauhtemoc, Glendale

Séjour de 2 nuits en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 13 mai 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

nazariy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 22 avr. 2024
Hello Nazariy,We appreciate you completing the survey, we thank you for the kind words. We will pass this along with our team on what you loved. We hope to see you again in the near future

10/10 Excellent

NOFAR

Séjour de 1 nuit en avril 2024
Réponse de Oscar Pastrana / Reservations Supervisor le 13 mai 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim!

8/10 Bien

Genevieve

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff! Complementary breakfast buffet had a pretty good selection of items. Very kid friendly. Pool and hot-tub were great. My only complaint would be that the linens were very thin, and our kiddos were quite chilly. The pillows were very soft and squished into nothing. The bed was a little lumpy (compressed by frequent use), but comfy overall. I'd for sure recommend this hotel and would stay there again!
Séjour de 5 nuits en avril 2024
Réponse de Joey le 20 avr. 2024
Your loyalty to our hotel is greatly appreciated and sorely needed. Your loyalty and your feedback help other guests find out how awesome we are here in Anaheim. Thank you for continuing to stay with us!

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We always stay here because of the convenience and Location
Séjour de 2 nuits en avril 2024
Réponse de Joey le 20 avr. 2024
Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 Excellent

Leo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Joey le 20 avr. 2024
We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you.