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Avis sur nhow Amsterdam RAI

3 out of 5
nhow Amsterdam RAI
Europaboulevard 2b, Amsterdam

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 384 avis sur 512." "
Note des voyageurs de 8 (Bien), d’après 99 avis sur 512." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 512." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 512." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 512." "

9,8/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Cherell

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Maria, Guest Relations le 19 mai 2024
Hey Cherell,Thank you for your amazing feedback. We are happy you enjoyed your stay with us.We look forward to welcome you again soon in Amsterdam!Regards,Maria, Guest Relations

8/10 Bien

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel très sympa mais éloigné du centre et parking à l'hôtel très cher (41 eur pour 24H)
Séjour de 1 nuit en mars 2024
Réponse de Nick - Guest Relations le 14 mars 2024
Dear Catherine, Thank you for your review. We are glad to hear that you enjoyed your stay at our hotel. However, we would like to clarify that the parking at our hotel is managed by a separate company and the prices are not under our control. We apologize for any inconvenience this may have caused and we hope to welcome you back in the future. Best regards, Nick, Guest Relations

10/10 Excellent

Alison Véronique

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mon ami et moi-même avons adoré séjourner dans ce magnifique hôtel situé à 5mins en métro du centre ville d’Amsterdam. L’hôtel est décoré avec goût, très propre avec un personnel aux petits soins. Sans oublier le petit déjeuner qui est au top. Merci pour ce beau séjour.
Séjour de 3 nuits en octobre 2023
Réponse de Ana- Guest Relations le 7 nov. 2023
Dear Alison, Thank you also for being such wonderful guests. We are more than happy that you enjoyed your stay and we hope to see you again soon!Kind regards,

10/10 Excellent

Caro

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Superbe! J’y étais très bien!
Séjour de 2 nuits en septembre 2023
Réponse de Nick - Guest Relations le 23 sept. 2023
Dear Caro!Thank you very much for your rating with the great mark! We are very happy to hear that you had a great stay with us. We are looking forward to hopefully welcome you again. Best Regards,Nick, Guest Relations

10/10 Excellent

William

Séjour de 1 nuit en mai 2023
Réponse de Nick - Guest Relations le 9 juin 2023
Dear William!Thank you for the amazing score! It's nice to hear that everything was perfect. We hope to see you again. Have a wonderful day!Kind Regards, Nick, Guest Relations

10/10 Excellent

PATRICIA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Nick - Guest Relations le 28 mai 2023
Dear Patricia!Thank you for the amazing score! It's nice to hear that everything was perfect. We hope to see you again. Have a wonderful day!Kind Regards, Nick, Guest Relations

10/10 Excellent

Catherine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Free candies and delicious breakfast, interior design is impressive
Séjour de 6 nuits en mai 2023
Réponse de Nick - Guest Relations le 27 mai 2023
Dear Catherine!Thank you for choosing nhow Amsterdam RAI and for taking the time to share your personal experience with us. We are glad to see the nice compliments about the hotel!. We hope to welcome you back in the near future! Kind Regards, Nick, Guest Relations

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel moderne - proche de station métro
Hôtel moderne. Chambre spacieuse et confortable. Proche de la station métro Europaplein, en 10 minutes au centre-ville.
Séjour de 3 nuits en mai 2023
Réponse de Nick - Guest Relations le 13 mai 2023
Dear Guest!Thank you for taking the time to send us your feedback. We are happy to know that your stay was that perfect. We are already looking forward to welcoming you again! With warm regards, Nick, Guest Relations

10/10 Excellent

Justine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous sommes ravis de notre séjour. Le personnel est très agréable La vue de notre chambre, du douzième étage, incroyable Rien à dire sur la propreté de la chambre et de tous les espaces en communs. Merci pour ce séjour nous reviendrons
Réponse de Nick - Guest Relations le 9 déc. 2022
Dear Justine!Thank you very much for your detailed and positive review. Thank you very much for appreciating the cleanliness of our hotel. We are incredibly grateful to you for the appreciation of our staff which is also very important and very nice for us when guests leave such nice reviews. I will also pass your kind words to our staff. We are very pleased to receive such wonderful feedback. Have a nice day and good mood, see you at our hotel on your next visit to Amsterdam. ;)Kind Regards

8/10 Bien

Dominique

Séjour de 2 nuits en octobre 2022

8/10 Bien

walid

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L hôtel est super mais le tarif du petit déjeuner est excessif pour ce que c est
Séjour de 3 nuits en août 2022

10/10 Excellent

Sonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Plutôt bien
Bien situé, tram, métro, pistes cyclable au pied de l'hôtel. Petit dejeuner un peu cher quand même, 49 euros pour 2 ainsi que la nuit pour 2 chiens, 70 euros. Ca fait cher. Sinon, l'hôtel est classe, propre, grand, moderne, bien assonorisé.
Séjour de 1 nuit en août 2022

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aucun défaut, hôtel parfait !
Hôtel très bien situé à deux pas du métro, le centre ville est accessible très facilement! Sinon l’hôtel est très moderne, les chambres sont décorées avec goût, tous les équipements sont fournis! Le meilleur reste la vue depuis les étages supérieurs, elle est incroyable! Je reviendrai dans cet hôtel pour des prochains séjours sans hésiter
Séjour de 1 nuit en juillet 2022

8/10 Bien

Caroline

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022

8/10 Bien

Jon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Établissement moderne
Séjour de 3 nuits en avril 2022

10/10 Excellent

Clementine

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021
Réponse de Cindy - Duty Manager le 1 déc. 2021
Hi Clementine, Thank you for the nice review. Looking forward welcoming you again soon. Warm regards,

10/10 Excellent

Olivier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021
Réponse de Floor le 6 nov. 2021
Dear Olivier, Thank you for the amazing score of a 10! We hope to welcome you a next time in our hotel. Best regards, Floor - front office Nhow Amsterdam RAI

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very pleasant stay
Our experience at the hotel was nothing short of fantastic with a great view. The free breakfast was welcome and loved by the both of us. The hotel was overall very new and clean.
Séjour de 2 nuits en juillet 2021
Réponse de Jennifer/ Front-office le 16 juil. 2021
Dear guest, Thank you so much for your review with the fantastic score! We really appreciate your feedback. Good to read that you have enjoyed your stay with us. Best regards, Jennifer - front office Nhow Amsterdam RAI

10/10 Excellent

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joli hôtel
Superbe hôtel, très moderne à la décoration originale. Petit déjeuner frais et varié. Bien desservi par les transports en commun (Metro/bus/…). Proche de parking P+R.
Séjour de 1 nuit en juin 2021
Réponse de Jennifer/ Front-office le 30 juin 2021
Hi Laura, Thank you so much for your glowing review!. It has been a real pleasure to welcome you in nhow Amsterdam RAI. I am pleased to hear your experience has been such a memorable one. We look forward to welcome you in the future. Kind regards, Jennifer Reception

10/10 Excellent

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Week-end Euro 2020
Très bel hôtel, excellent emplacement à proximité immédiate du métro. Calme et très propre. Chambre spacieuse à la décoration soignée. Petit déjeuner varié et de qualité. A recommander !
Séjour de 1 nuit en juin 2021
Réponse de Jennifer/ Front-office le 30 juin 2021
Hi Laura, Thank you so much for your glowing review!. It has been a real pleasure to welcome you in nhow Amsterdam RAI. I am pleased to hear your experience has been such a memorable one. We look forward to welcome you in the future. Kind regards, Jennifer

10/10 Excellent

nathalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel, luxueux,j'y retournerai,le petit déjeuner exceptionnel
Séjour de 1 nuit en mars 2020
Réponse de Sandra / Front office. le 20 mars 2020
Dear Ms. Nathalie, Thank you for your 10 out of 10. We are delighted to hear that you enjoyed the breakfast and your stay at nhow Amsterdam Rai. We hope you to welcome you soon back in our hotel. With kind regards,

8/10 Bien

Hiroshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
施設が無機質なのと、風呂が無かったのがマイナスポイントですが、綺麗で十分に満喫しました｡
Séjour de 2 nuits en mai 2024
Réponse de Nick - Guest Relations le 29 mai 2024
Hey Hiroshi,Thank you for your feedback! We're glad you enjoyed your stay. We would be happy to provide your ideal room, just let us know your preference for your next stay, and we will find the best one for you! Cleanliness is our top priority, so we're thrilled to hear you found everything to your liking. Come back soon for another even better experience!Best Regards, Nick, Guest Relations

10/10 Excellent

Ellen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend for people who do not want to stay in the Centre of Amsterdam, you can walk5 mins to the metro and be in city centre within 10-15 mins, 5 mins from the market or the museums by metro as well. Beautiful park close by, restaurants. All the staff are wonderful and helpful, hats off to the cleaning staff , this hotel is spotless.would return here.
Séjour de 4 nuits en mai 2024
Réponse de Nick - Guest Relations le 29 mai 2024
Hey Ellen,Thank you for the glowing review! We're thrilled you enjoyed our convenient location, helpful staff, and spotless rooms. I will share your review with a team! We can't wait to welcome you back for another fantastic stay!Best, Nick, Guest Relations

10/10 Excellent

John

Voyage en famille
Lovely parks within short walking distance. Easy access to subway and train station.
Séjour de 4 nuits en mai 2024
Réponse de Nick - Guest Relations le 29 mai 2024
Hi John,Thank you for the lovely review! We're thrilled you enjoyed our proximity to parks and public transportation. We strive to make your stay as convenient and enjoyable as possible. Come back soon for more adventures!Best, Nick, Guest Relations

10/10 Excellent

James

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cannot recommend this hotel enough staff were so polite only issue would be the price of the shop downstairs other than that it was stunning
Séjour de 3 nuits en mai 2024
Réponse de Nick - Guest Relations le 25 mai 2024
Hi James,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words about our polite staff mean the world to us.We appreciate your feedback about the shop downstairs and will definitely take it into consideration for future improvements.We hope to welcome you back soon for another stunning experience!Warm regards, Nick, Guest Relations

10/10 Excellent

Vishal Suruchand

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location and easily accessible to a lot of the attractions in Amsterdam. Located near the bus, metro and train stations. The breakfast was not worth the money though.
Séjour de 2 nuits en mai 2024
Réponse de Maria - Guest Relations le 25 mai 2024
Hey Vishal,We are happy our convenient location and accessibility made the best of your stay.We cannot wait to welcome you again in Amsterdam!Regards,Maria, Guest Relations.

10/10 Excellent

Harry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
faultless
Séjour de 2 nuits en mai 2024
Réponse de Maria - Guest Relations le 24 mai 2024
Hey Harry,Thank you for your wonderful feedback. We are happy you enjoyed your stay with us.We cannot wait to welcome you again in Amsterdam!Regards,Maria, Guest Relations.

10/10 Excellent

KANTARO, Osaka

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Ana- Guest Relations le 16 mai 2024
Hi Kantaro,Thank you for the perfect score. We really appreciate your feedback and we can't wait to welcome you back. Regards,

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guest relations are excellent- good attention to detail. My upgraded room was on a higher floor, very clean, modern, excellent city view and nice bathroom amenities. The entire hotel is also cool and well ventilated Highly recommended
Séjour de 3 nuits en mai 2024
Réponse de Ana- Guest Relations le 9 mai 2024
Hi Susan,Thank you for your wonderful review! We’re thrilled to hear that our guest relations team made a great impression with their attention to detail. It’s fantastic to know you enjoyed the upgraded room, the cleanliness, modernity, and the stunning city view it offered, along with our bathroom amenities. We’re also glad you found the entire hotel to be cool. We look forward to welcoming you back soon!Regards,

10/10 Excellent

Edina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location from airport to city. Modern interior and rooms. Would recommend and stay again.
Séjour de 1 nuit en mars 2024
Réponse de Nick - Guest Relations le 7 mai 2024
Hey Edina,Thank you for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our convenient location and modern room. We appreciate your recommendation and look forward to welcoming you back again soon.Sincerely,Nick, Guest Relations

10/10 Excellent

Martina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Nick - Guest Relations le 5 mai 2024
Hey Martina,Thank you so much for your wonderful 5 out of 5 rating! We look forward to welcoming you back soon!Best Regards, Nick, Guest Relations

10/10 Excellent

Petra Maria

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tolles Hotel mit Mega Dachterrasse
Séjour de 3 nuits en avril 2024
Réponse de Nick - Guest Relations le 1 mai 2024
Hey Petra,Thank you for your kind words! We're glad you enjoyed our terrace and hope to see you again soon.Best Regards,Nick, Guest Relations

10/10 Excellent

Muhammad, Indiana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located to trams and metro stops. Grocery store within walking distance. Restaurant is exceptional.
Séjour de 6 nuits en avril 2024
Réponse de Ana- Guest Relations le 29 avr. 2024
Hi Muhhammad,We are happy the our convenient location and the mini market inside the hotel has made this experience even more pleasant for you. We can't wait to see you again.Regards,

10/10 Excellent

Ruben

Séjour de 4 nuits en avril 2024
Réponse de Maria - Guest Relations le 18 mai 2024
Hey Ruben,Thank you for your amazing review. We are happy you enjoyed your stay with us.We look forward to welcome you again soon.Regards,Maria, Guest Relations.

10/10 Excellent

james

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were greeted warmly and had all our questions answered. Everyone was very helpful. We loved the room and the decor. The breakfast, although pricey, was very good. At first, we thought we were too far out from everything we wanted to see but the location was perfect. Just a few steps to catch the Metro into town and to the Van Gogh and other museums. All in all, pretty perfect for celebrating our 52nd anniversary.
Séjour de 4 nuits en avril 2024
Réponse de Nick - Guest Relations le 21 avr. 2024
Hi James,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay, from the warm welcome and helpful staff to the cozy room and delicious breakfast. The location truly is a hidden gem, offering easy access to the city's attractions. We're delighted that you chose to celebrate such a special occasion with us and hope to welcome you back for many more memorable stays.Best Regards, Nick, Guest Relations

10/10 Excellent

Jamal

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel, nice breakfast, close yo metro, approximately 10 minutes to city center by metro
Séjour de 2 nuits en avril 2024
Réponse de Maria - Guest Relations le 17 avr. 2024
Hey Jamal,Thank you for this incredible review. We are happy our nice breakfast and transport connection made your stay elevated in our excellent hotel.We cannot wait to welcome you back soon!Regards,Maria, Guest Relations.

8/10 Bien

Trevor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good room. Hotel excellent for transport and Keukenhof busses. 1st floor meal good but needed to be hotter temperature when served.
Séjour de 3 nuits en avril 2024
Réponse de Maria - Guest Relations le 17 avr. 2024
Hi Trevor,We are happy to read you enjoyed our very good room and excellent transport connection.We look forward to welcoming you again soon in Amsterdam!Regards,Maria, Guest Relations.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La réception des employés est nulle Ils n’ont pas accepté ma réservation effectuée depuis expedia
Séjour de 4 nuits en avril 2024
Réponse de Nick - Guest Relations le 20 avr. 2024
Hello dear valued guest,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced with your booking and our reception service. We strive to provide a seamless experience for all our guests, and it seems we fell short in your case. Please rest assured that we are looking into this matter to ensure it doesn’t happen again. We value your business and would appreciate the opportunity to discuss this further with you. We hope that you will come again and give us a chance to ensure that you will enjoy an elevated stay.Kind regards,Nick, Guest Relations

10/10 Excellent

Ailis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is such a fantastic hotel! Amazing decor, great location and lovely vibe. Would definitely recommend.
Séjour de 4 nuits en avril 2024
Réponse de Maria - Guest Relations le 17 avr. 2024
Hi Ailis,Thank you for your wonderful feedback. We are happy to read that our amazing decoration, great location and lovely vibe made the best of your stay.We would love to welcome you back again soon!Regards,Maria, Guest Relations.

8/10 Bien

David

Séjour de 3 nuits en avril 2024
Réponse de Nick - Guest Relations le 5 mai 2024
Hey David,Thank you for taking the time to share your feedback with us. We're thrilled to see that you had a pleasant stay and rated us 4 out of 5. We hope to have the opportunity to serve you again soon and make your next stay even more enjoyable.Warm Regards, Nick, Guest Relations

10/10 Excellent

Yi Heng David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My stay was awesome, the gym had a pretty nice view. Room was spacious and clean.
Séjour de 2 nuits en avril 2024
Réponse de Maria - Guest Relations le 17 avr. 2024
Hi Yi Heng David,Thank you for your kind feedback. We love reading our spacious and clean rooms and pretty nice views from the gym made your stay awesome.We look forward to welcoming you back again soon!Regards,Maria, Guest Relations.

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location great staff beautiful hotel
Séjour de 3 nuits en avril 2024
Réponse de Maria - Guest Relations le 17 avr. 2024
Hey Sabrina,We love reading our good location, great staff and beautiful hotel made your stay elevated.We look forward to welcoming you again soon!Regards,Maria, Guest Relations.

10/10 Excellent

Antonio

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It’s accessible to the transportations, clean, closer to Asian Restaurant.
Séjour de 2 nuits en avril 2024
Réponse de Maria - Guest Relations le 17 avr. 2024
Hey Antonio,We are happy our clean and accessible hotel made the best of your stay.We cannot wait to welcome you again in Amsterdam!Regards,Maria, Guest Relations.

6/10 Satisfaisant

bingjie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Réponse de Nick - Guest Relations le 21 avr. 2024
Dear Bingjie!Thank you for taking the time to leave a review! We appreciate your feedback. We value your review and will take it into consideration as we strive to improve our services. We hope to have the opportunity to host you again soon and provide you with an even more enjoyable experience.Best Regards, Nick, Guest Relations

10/10 Excellent

Shane

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent and definitely recommended
Séjour de 5 nuits en avril 2024
Réponse de Ana- Guest Relations le 7 avr. 2024
Hello Shane!Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an excellent experience. Your support means the world to us, and we look forward to serving you again!Kind regards,

10/10 Excellent

Amardip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great design & all very clean & tidy
Séjour de 3 nuits en avril 2024
Réponse de Ana- Guest Relations le 7 avr. 2024
Hello Amardip!Thank you so much for your kind words! We’re thrilled to hear you enjoyed the design and cleanliness of our space. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.Kind regards,

10/10 Excellent

Rebekka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ana- Guest Relations le 7 avr. 2024
Hello Rebekka! Thank you for sharing your feedback. We are happy that you loved your elevated stay and we can't wait to welcome you again.Kind regards,

10/10 Excellent

Enya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
amazing hotel, very easy check in/out, beautifully designed and brilliant for a cheaper get away as its outside the city but with a tram station on the doorstep! My only critic would be the €48 charge on arrival which we were told was tax, some explanation when booking would have been better…
Séjour de 3 nuits en avril 2024
Réponse de Ana- Guest Relations le 7 avr. 2024
Hi Enya!Thank you for your kind words and for choosing our hotel for your getaway! We’re thrilled to hear you enjoyed our design and convenient location. Regarding the charge, we apologize for any confusion. This is a standard city tax applied to hotel stays. We’ll ensure to make this clearer in our booking process. We appreciate your feedback and hope to welcome you back soon!Kind regards,

10/10 Excellent

Francesco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Ana- Guest Relations le 7 avr. 2024
Hooray a perfect score!!! Thank you very much Francesco. We look forward to your next visit. Until then we wish you safe travels.Kind regards,

8/10 Bien

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel but not worth thev200 euro upgrade.
Séjour de 4 nuits en mars 2024
Réponse de Ana- Guest Relations le 7 avr. 2024
Hello Linda! Thank you for choosing our hotel and for taking the time to provide feedback. We’re glad to hear you found our hotel nice. We strive to offer the best value and are sorry to hear that you felt the upgrade was not worth the additional cost. We appreciate your input as it helps us improve our services. We hope to have the opportunity to better serve you in the future.Kind regards,