Hi Laura, Thank you for your amazing review and for such high score.Thank you again for choosing Cityden and we hope to welcome you back in the future!

Dear guest,Thank you for your feedback.We are glad that you enjoyed our spacious apartments and the hotel surrounding area.Our hotel policy clearly states that the amount of your accomodation will be charged 24 hours prior to your arrival under a fully flexible rate. Regarding your question about the deposit, our policy also states that a damage fee will be charged on sight, 50 if you book a Studio room and 150 if you book a 1BR and/or a 2BR apartment. The refundof this amount usually takes 3 to 5 business days, this also differs from bank to bank. I hope this has not affected your level of satisfaction with our hotel.Warm regards

Dear Moussa Thank you for taking the time to write us a review. We are delighted that everything has been satisfactory and that you have enjoyed your experience with us. We hope to welcome you again at Cityden The Garden soon. Warm Regards

Hi Meriem Fatma, A 10 out of 10, thank you so much! We are happy to see you enjoyed your stay at Cityden. Enjoy your day. Groet, Tristan Cityden

Dear David, We are very happy to hear that. Thank you for your stay and we hope we see you next time! :) Kind regards, Shannon

Dear Chantal, Thanks for your nice feedback. We're glad you had a nice stay with us. We hope to be of assistance the next time you are in Amsterdam. Kind regards,

Dear Maurice, Thank you for your warm feedback, it's very nice to know that you enjoyed your time in Cityden The Garden. Did you know that at reception we sell not only the GVB travel cards but tickets for other attractions all through the City? Next time you visit you'll be able to make sure you can visit everywhere with ease. Kind regards,

Dear Thuillier, Thank you for your review! We are thrilled to see that you have enjoyed staying with us. We hope to see you again in the future. Best regards,

Dear Salomé, Thank you for providing us with your feedback. It's great to see that you enjoyed your stay with us. We will keep working hard so that your next visit will be just as memorable. Best wishes,

Dear Christelle, Thank you for your kind review. We hope you had fun while visiting The Netherlands! Kind regards,

Dear Guest, Thank you for taking the time to provide your review. We're thrilled to see you enjoyed your stay. Kind regards,

Dear Christian, Thank you for your review. We are happy to hear that your long weekend was enjoyable with us. Please note that while the parking onsite is free at night, during the day it is best to park at the near by garage. As it is much cheaper and only 100 meters away. Kind regards

Dear Guest, Thank you for your kind review. We hope you enjoyed your stay with us and had a fun trip to Amsterdam! Kind regards,

Dear Guest, Thank you for your review. We hope you enjoyed your stay in Amsterdam. Kind regards,

Dear Guest, Thank you for taking your time to provide us with your experience. It is nice to hear that you enjoyed our spacious apartment designs. We are happy to know that enjoyed your stay and hope to see you soon! Best regards,

Dear Maxime, Thank you for taking the time to provide your feedback. I hope you had fun while you were in Amsterdam. Kind regards,

Hi Marie-Pauline, Thank you for taking your time to leave us a review score. I hope you had a chance to visit one of Amsterdam's many Amazing museums! Best wishes,

Thank you for leaving a review score for us. We hope will have the opportunity to host you again in the future. Kind regards, Ebony, Cityden The Garden

Hi James, We’re sorry to see that your stay did not meet your expectations. Please feel free to reach out to us to let us know how wee could have improved your experience. I hope you enjoyed your time exploring Amsterdam. Kind regards, Ebony, Cityden The Garden

Thank you for your kind feedback. It is nice to to see you enjoyed your stay! I hope you had fun exploring Amstelveen and Amsterdam. Kind regards, Ebony, Cityden The Garden

Thank you for taking the time to provide a review for us. We’re pleased to know you enjoyed your stay. Kind regards, Ebony,Cityden The Garden

Dear Jean,Thank you so much for your kind words!We're absolutely thrilled to hear that you had a wonderful time with us. Making our guests happy is what motivates us every day, and knowing that we succeeded in making your stay enjoyable means the world to us.We're already looking forward to the opportunity to welcome you back soon!Kind regards,Arno BrackeSenior Guest Service Manager

Dear Husam,Thank you for sharing your feedback with us!We're delighted to hear that you had a comfortable and enjoyable stay with us. Your positive experience means the world to us, and we hope to have the pleasure of welcoming you back to our hotels in the future.Best regards,Arno BrackeSenior Guest Service Manager

Dear Stuart,Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed both the room and the location of our hotel.Creating a comfortable and welcoming atmosphere for our guests is our top priority, so it's wonderful to know that you found the room to your liking. We take great pride in providing cozy accommodations that feel like a home away from home.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Arno BrackeSenior Guest Service Manager

Dear Edo,We truly appreciate you sharing your experience with us.It brings us great joy to hear that you had a fantastic time during your stay. Ensuring your happiness and comfort is our utmost priority, and we eagerly anticipate the opportunity to welcome you back soon.Best regards,Arno BrackeSenior Guest Service Manager

Dear Maryam,Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret that your experience did not meet your expectations, and we would appreciate the opportunity to address your concerns.Your satisfaction is our top priority, and we would like to personally discuss the details of your stay and what we could have done better. We would also like to explore ways to make amends for any inconvenience you may have experienced. We attempted to reach out to you via phone to discuss the matter further and arrange appropriate compensation, but unfortunately, we were unable to connect. However, we would still like to connect with you to address your concerns and ensure your satisfaction.Please feel free to reach out to us at your earliest convenience by emailing us or calling us back. We eagerly await the opportunity to speak with you and make things right.Once again, we apologize for any inconvenience you experienced during your stay, and we look forward to the opportunity to regain your trust.Warm regards,Arno BrackeSenior Guest Service Manager

Dear Shoichiro,Thank you for sharing your rating with us!We're delighted to hear that you had a comfortable and enjoyable stay with us. Your positive experience means the world to us, and we hope to have the pleasure of welcoming you back to our hotels in the future.Best regards,Arno BrackeSenior Guest Service Manager

Dear Dini,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,

Dear Ana,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,

Dear Masao ,Thank you for your positive feedback!We cannot be happier to hear that your stay with us meet your best expectations and that you are pleased with the experience. We are looking forward to be able to welcome you back to our property soon!Warm regards,

Dear Jose ,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.

Dear Alicia,Thank you for your positive feedback!We cannot be happier to hear that your stay with us meet your expectation and that you are pleased with the experience. We are looking forward to be able to welcome you back to our property soon!Warm regards,Fleur Hotelmanaer

Dear Emina,Looks like we have made a good impression on you!Thank you so much for your positive feedback. We are glad that you've enjoyed your stay with us.We wish to meet you again and welcome you back to our property. Warm Regards, Fleur Hotelmanager

Dear Chelsea,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.

Dear Janis,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.

Dear Andrei,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,Quinn DoGuest Happiness Manager