The first thing we saw when we parked was a sign warning to not be a victim, lock your vehicle, remove your items. The elevator was dirty, as though it had not seen a vacuum in months, if not years. The transition between the tile in the bathroom and carpet in the bedroom was not finished, so when I stepped on it, I felt a sharp fiber from the carpet poke the bottom of my foot. The a/c unit caused the room to smell musty all night...meaning there is mold in the unit. The television has no guide and the up and down channel buttons didn't work, so I had to manually enter numbers (the 7, 8, & 9 didn't work) in hopes of finding something I would like to watch. The hotel guide in the nightstand had an outdated channel guide in it. We each (2 in my party) had to go to the front desk to have our key cards reprogrammed twice. The pool/gym areas are very segmented The gym is very basic, small and felt like I was in a basement. When I walked past the pool area twice when getting my key card reprogrammed a man wouldn't stop staring at me...uncomfortable.
Breakfast was okay and the only woman I saw working there appeared to be working very hard to ensure everyone was safe (drying water on the floor) and fed (made sure the food was stocked). I think she was the only one that actually put an effort into making people comfortable.
The bed was comfortable, which is a priority for me in hotels, but not among the best I've slept in.
In short, this hotel could be so much better