Bureau, fer et planche à repasser, Wi-Fi gratuit, draps fournis

Avis sur Days Inn by Wyndham Albuquerque Downtown

2 out of 5
Days Inn by Wyndham Albuquerque Downtown
615 Central Ave Ne, Albuquerque, NM

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 116 avis sur 704." "
Note des voyageurs de 8 (Bien), d’après 144 avis sur 704." "
Note des voyageurs de 6 (Satisfaisant), d’après 157 avis sur 704." "
Note des voyageurs de 4 (Médiocre), d’après 115 avis sur 704." "
Note des voyageurs de 2 (Horrible), d’après 172 avis sur 704." "

6,4/10

Propreté

6,4/10

Personnel et service

5,0/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

4,8/10

Écoresponsabilité

Avis

2/10 Horrible

patrick

Séjour de 1 nuit en février 2022

8/10 Bien

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carence au niveau de l'offre d'un déjeuner.
C'était bien mais, pas de déjeuner sur place come la majorité des autres hotels : Super 8, Motel 6, Ramada Inn... Donc si à court de temps, faut courir pour se trouver un restaurant.
Séjour de 2 nuits en avril 2019
Réponse de cdt le 18 avr. 2019
Thank you for your response. I apologize you were not told about the many very good restaurants across the stre3et from the hotel.

4/10 Médiocre

Materio33, Bordeaux

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A éviter
Ce motel a besoin d'un sérieux coup de jeune. On sent que ça a déjà été bien...il y a plusieurs années. Le personnel (probablement le manager lui-même) est très limite et on a presque l'impression de déranger quand on arrive. La chambre est vieillotte et défraichie mais de belle taille. Le petit déjeuner est ridicule. Aussi bien ne proposer que du café et ne pas dire qu'il y a un déjeuner inclus. On ne reviendra pas c'est sûr.
Séjour de 1 nuit en avril 2018
Réponse de cdavidt le 15 mai 2018
We apologize that your experience at our hotel was not more positive. We strive to make all of our guest have an enjoyable experience when they stay with us. We hope you come back and give us another chance.

6/10 Satisfaisant

pascal

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel proche des commerces
j'ai passé deux nuits dans cet hôtel. Sa situation est idéale pour aller se balader à pied sur la route 66: commerces etc... Dommage la piscine était en travaux mais le pire reste le wifi qui est de très mauvaise qualité.
Réponse de chris le 1 juin 2016
Dear guest Thank you for your review we are glad you enjoyed your stay and wish you well. Thank you Days inn management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Probleme TV
Pas de chance avec l orage qui a sevi. La TV a ete coupee Quand elle est retablie et pu fonctionner, le changement de chaine se fait au ralenti. Ceci est du au systeme de reception mais n est pas agreable> A part cela, bon confort.
Réponse de sangita le 1 juin 2016
Dear guest thank you for your positive review we appreciate it very much

4/10 Médiocre

Kimberly

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was not ready when we arrived because they were "understaffed". Once the room was "ready", we had to leave a window open due to the almost unbearably strong cleaning chemical smell. Heidi was very nice, but we were unable to use the shower or sink for most of our stay because all water coming out was extremely too hot to even touch. It was "fixed" for just an afternoon. Clearly did not know how to use or adjust their new water heaters. Broken latch on door. An employee entered our room while we were inside. Missing leg from the fridge. Everything was a pretty hot mess to say the least. Thought Wyndam was a good company. I was clearly wrong. Waiting to hear about a partial refund or credit.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Rahul le 20 mai 2024
Thank you for your review. We are glad you enjoyed our staff and our property!

4/10 Médiocre

Victor

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bed covers stained. Stain on two of the rags and towels. I'm a burqueño myself, so I know the city is a little rough, but damn there was dopeheads all around that area. (Heidi) the maintenance man, and the women at the desk in the morning are all very friendly. Thank you guys. But the rooms could really use an upgrade old tv, (remote didn't work) had trouble getting the door open everytime I went in and out of the room.
Séjour de 1 nuit en mai 2024
Réponse de Rahul le 20 mai 2024
Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. Rest assured, we take cleanliness and maintenance concerns seriously and will address them promptly. We appreciate your kind words about our staff members and their friendliness. Your comments regarding the need for room upgrades, including the TV and door functionality, are duly noted, and we'll work diligently to improve these aspects for a better guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.

8/10 Bien

Wallace, Tucson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Rahul le 20 mai 2024
Thank you for your review of Days Inn Downtown. We hope to see you again soon!

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heidi at the front desk was very kind and helpfull. She went beyond her job to help with ordering take out for me. Also in the morning as I was walking to my car she greated me by my name and thanked me for staying there. The room was clean and comfortable and very quite
Séjour de 1 nuit en avril 2024
Réponse de Rahul le 20 mai 2024
Thank you for sharing your experience! We're thrilled to hear that Heidi provided such exceptional service and went above and beyond to assist you during your stay. It's wonderful to know that you found the room clean, comfortable, and quiet. We appreciate your kind words and hope to welcome you back soon for another great stay!

2/10 Horrible

randolph m

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
false advertising about breakfast, broken tv and lack of response to fix it. Dirty bedsheet
Séjour de 2 nuits en avril 2024
Réponse de Rahul le 20 mai 2024
We sincerely apologize for your experience at this property. This is not the standard at our hotel.

10/10 Excellent

Jhonatan

Les points forts : Propreté et personnel et service
BUENA ATENCIÓN NO TENGO NADA DEGATIVO QUE DECIR
Séjour de 2 nuits en avril 2024
Réponse de Rahul le 20 mai 2024
Thank you for your review!

2/10 Horrible

Kangi

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Rahul le 20 mars 2024
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Guest satisfaction is our top priority, and we take your comments seriously. We will address the issues you mentioned with our team to ensure that we improve and provide a better experience for all our guests in the future. If you would like to discuss your concerns further, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.

10/10 Excellent

Antoinette

Voyage avec des animaux de compagnie
Les points forts : Équipements
Everything was perfect security everything over here really perfect clean room staff is friendly general managers really really friendly and the manager thank you for
Séjour de 1 nuit en février 2024
Réponse de Rahul le 4 mars 2024
Thank you for choosing to stay with us and for taking the time to share your positive experience! We're thrilled to hear that you found our hotel to be a great spot for a spontaneous overnight stay and that our friendly staff made you feel welcomed and safe. It's wonderful to know that you and your fiance enjoyed your time with us enough to extend your stay.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!

10/10 Excellent

Scott

Séjour de 3 nuits en février 2024
Réponse de Raul le 20 mars 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our rooms clean and comfortable, and that our staff provided excellent service during your stay. Guest satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Trina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Rahul le 4 mars 2024
We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!

6/10 Satisfaisant

Antonio, Albuquerque

Wonderful experience
Séjour de 1 nuit en février 2024
Réponse de Rahul le 4 mars 2024
\We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!

8/10 Bien

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Raul le 12 févr. 2024
Thank you so much for taking the time to leave us such a glowing review! We're delighted to hear that you had an enjoyable experience during your stay with us.We take great pride in providing exceptional service and creating memorable experiences for our guests, and it's always rewarding to receive such positive feedback.We look forward to welcoming you back again soon for another wonderful stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.

10/10 Excellent

Rippy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Raul le 12 févr. 2024
Thank you so much for taking the time to leave us such a glowing review! We're delighted to hear that you had an enjoyable experience during your stay with us.We take great pride in providing exceptional service and creating memorable experiences for our guests, and it's always rewarding to receive such positive feedback.We look forward to welcoming you back again soon for another wonderful stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.

4/10 Médiocre

Yutthana, Riverside

Séjour de 1 nuit en décembre 2023
Réponse de Raul le 12 févr. 2024
Thank you for taking the time to share your feedback with us. We value all comments, as they help us identify areas for improvement and ensure a better experience for our guests.We're disappointed to learn that your stay did not meet your expectations and that you rated us a 2 out of 5. Your satisfaction is important to us, and we apologize for any shortcomings you experienced during your time with us.We would greatly appreciate the opportunity to discuss your concerns further and address any specific issues you encountered. Please feel free to reach out to our management team directly so that we can better understand your feedback and work towards resolving any issues.Once again, we apologize for falling short of your expectations and hope to have the chance to welcome you back in the future for a more positive experience.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bed bugs
Séjour de 1 nuit en décembre 2023
Réponse de Raul le 12 févr. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the discomfort you experienced during your recent stay due to bed bugs. Ensuring the comfort and well-being of our guests is of utmost importance to us, and we take reports of this nature very seriously.As soon as we were made aware of the issue, our dedicated team immediately sprang into action to address it. We conducted a thorough inspection of the affected room and surrounding areas, and implemented rigorous pest control measures in accordance with industry standards. Additionally, we have taken proactive steps to prevent any recurrence, including regular inspections and treatments by certified professionals.Please rest assured that the cleanliness and hygiene of our accommodations are top priorities, and we remain committed to providing a safe and enjoyable environment for all our guests. Your feedback serves as a valuable reminder of the importance of vigilance in maintaining these standards, and we appreciate your understanding and patience as we work to resolve this matter.Should you choose to give us another opportunity to host you in the future, we are confident that you will have a much-improved experience. Please don't hesitate to reach out to us directly if there is anything further we can assist you with.

10/10 Excellent

Darren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Rahul le 19 déc. 2023
Thank you for taking the time to review our hotel! We hope to see you again soon.

4/10 Médiocre

Seve

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felt very unsafe
Séjour de 1 nuit en novembre 2023
Réponse de Rahul le 19 déc. 2023
Our staff works hard to keep the property maintained and safe for our guests. We are located in an urban area and this sometimes makes it difficult to keep certain people off the property. We are sorry for any inconvenience this may have caused.

6/10 Satisfaisant

Nancy

Voyage en famille, Voyage d’affaires
Room was clean. Staff seemed disorganized. Breakfast was not available when we needed to leave.
Séjour de 1 nuit en décembre 2023
Réponse de Rahul le 19 déc. 2023
We apologize for any inconvenience our staff may have caused. Rest assured, we are looking into the matter to make sure this doesn't happen again.

2/10 Horrible

Keri

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I got to the property and they had cancelled my reservation. did not give me a reason why and would not give me any kind of receipt. Mind you, this was on Oct. 1, first day of Balloon Festival. I booked this back in Nov. 2021. I'm sure they cancelled to get someone for a bigger price. They suck!!!:(
Séjour de 6 nuits en octobre 2022

2/10 Horrible

Pamela, Sacramento

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked a package (air, hotel and rental car) through Expedia. I had confirmation numbers for each item. When I got to the hotel, the very rude desk person asked for my last name and said she didn't have a booking for me. She wouldn't even take my confirmation number. Just kept responding "thats between you and Expedia." Luckily Expedia made everything right and we were booked into another hotel.
Séjour de 4 nuits en octobre 2022

2/10 Horrible

Kristen

Séjour de 1 nuit en octobre 2022

2/10 Horrible

Kirk

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couch in room was shredded. No breakfast. Front desk usually closed. Exterior was filthy. Air conditioning could not cool the room
Séjour de 8 nuits en juillet 2022

10/10 Excellent

Merle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Scary night
The area feels very sketchy with intense characters hanging around. Some asleep on the floor by the office There was no breakfast as advertised The staff were sweet but at 11pm I heard someone trying to get into my room which was really scary . I phoned the front desk and she said she’d send her boyfriend to check ….heard loud shouting in the night. In trough being their alone with my 7 year old daughter I freaked out a little and decided to move furniture to barricade the door to feel safe!
Séjour de 1 nuit en juillet 2022

6/10 Satisfaisant

steven

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022

2/10 Horrible

Juan A.

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La ubicacion
Séjour de 2 nuits en juillet 2022

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Attendant had door locked. Homeless person sitting at door. Attendant said this homeless person often there. Beds were not made after one night. The mattress must have been old since it sunk in. Also, breakfast was listed on the website but no breakfast was allowed. Also, breakfast is still listed on the sign outside but no breakfast. Most people would not return as is right now.
Séjour de 2 nuits en juillet 2022

4/10 Médiocre

Apryll Eunice, Ganado

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
shower faucet broken, toilet doesn't flush unless manually put water. Floor with wet surfaces when I checked in. Didnt bother to switch rooms because i'm so tired. Area around property is okay.
Séjour de 1 nuit en juin 2022

2/10 Horrible

Ricardo

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sucio, la picina fuera de servicio, cuarto sucio, mal aspecto exterior, rentamos habitación por dos dias, nomas aguantamos un dia.
Séjour de 2 nuits en juin 2022

2/10 Horrible

greg a

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Stay away
Not so good neighborhood Hotel was really dirty pulling into parking lot thought oh crap i can't cancel or ill still be charged,pool had not been cleaned in a long time,i expected frogs or lizards to be in the pool as it was filthy
Séjour de 1 nuit en juin 2022

2/10 Horrible

Angela

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aweful.
On first floor. Door didn't lock bathroom window had no lock. Had to cram tray in window to keep it secure. Huge bugs in bathtub. Crumbs in the bed. Cancelled out 2nd night. STILL WAITING for refund on second night & STILL WAITING on our Security Deposit Refund. No where to Park either parking lot way to small didnt even get to check out the pool. Poor Architecture of building & lot. girl who checked us in was nice but thats it.
Séjour de 2 nuits en juin 2022

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not stay here
Room was dirty out side filthy pool rancid
Séjour de 1 nuit en juin 2022

2/10 Horrible

oliver

Les points faibles : Infrastructures et conditions de l’hébergement
Days Inn Central Avenue
Days Inn has issues with vagrancy and reduces cost by having a front desk that is regularly inaccessible as it was unmanned even in the morning
Séjour de 1 nuit en juin 2022

2/10 Horrible

Teresa

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was nothing like the picture online. It was in an awful part of town, the grounds were being renovated, the pool was green, furniture in the parking lot, front doors were difficult to unlock, the rooms were horribly small and out dated, the bathroom sink had a leak. It was the worst hotel ive ever stayed at. To top it off it was $110 a night and should've been $49 a night. I definitely want a refund!!!
Séjour de 1 nuit en juin 2022

2/10 Horrible

Briseida

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super dirty there was a roach on the bed, the pool was green, no breakfast offered, no parking, insecure , there was homeless outside the building, we ended up leaving, we didn’t stay overnight as planned
Séjour de 1 nuit en juin 2022

2/10 Horrible

Daphne

Séjour de 1 nuit en juin 2022

2/10 Horrible

David

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dirty, noisy, people talking outside at night until morning.
Séjour de 1 nuit en juin 2022

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

8/10 Bien

Yvonne

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice Rooms
It was good, the sheets could have been cleaner
Séjour de 1 nuit en juin 2022

4/10 Médiocre

Ulrika

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Avoid! Bad area. I’m still waiting for my deposit that they took by the check in! 16 days ago!
Séjour de 1 nuit en mai 2022

2/10 Horrible

Chance

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DISGUSTING
This is by far the most disgusting run down hotel I’ve ever stayed at. The staff was unprepared and unprofessional!! WITH reservations it took 30+ minutes to get checked in. We reserved 2 handicap accessible rooms and neither were handicap accessible. The front desk clerk had so little training she made at least 10 phone calls to a coworker “hey girl sorry can you help me”. We slept on top of the bed and comforter and didn’t use blankets bc our sheets were dirty/stained, the bathroom floor had visible shoe prints... I’m so mad I’ll be filling a grievance with my credit card company.
Brown stain on bottom sheet
Toilet seat from 1974
That’s grime
Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Jose de Jesús

Séjour de 1 nuit en mai 2022

2/10 Horrible

Randall

Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Derek

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very conveniently located. Relatively inexpensive. Nice staff. - Zero amenities - First room: toilet unflushed, no bath towels, bed linen dirt-stained. Second room was fine.
Séjour de 2 nuits en mai 2022