Façade de l’hébergement
Vérifier la disponibilité

Avis sur Hotel Grand Chancellor Adelaide

4.5 out of 5
Hotel Grand Chancellor Adelaide
65 Hindley Street, Adelaide, SA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 556 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 316 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 1007." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Nicolas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Christine

Séjour de 3 nuits en novembre 2023

10/10 Excellent

laurent

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
A la réservation hôtel.com a oublier de transmettre ma réservation à l'hôtel ce qui fait que ma réservation n'avait pas été pris en compte par l'hôtel. Après 30 minutes d'attente le problème à été résolu par l'hôtel
Séjour de 5 nuits en octobre 2023

8/10 Bien

Voyageur vérifié

Séjour de 4 nuits en janvier 2020

10/10 Excellent

Pascale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
n concierge en or
Réservé au dernier moment nous avons eu la chance 🍀 de tomber sur cet hôtel tellement bien situé, très bons lits, petit déjeuner complet et varié. Avec du personnel nous ayant bien aidé car nous avions un camping-car qui ne rentrait pas dans le parking. Encore merci
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Serge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau séjour
Hôtel très bien situé calme central personnel très accueillant
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacances en famille
Excellent service et accueil personnel serviable le buffet complet les chambres sont très propres faites tous les jours et calme pour dormir sachant que cest sur une rue avec beaucoup de bars et boîtes de nuit.
Séjour de 4 nuits en décembre 2019

8/10 Bien

Jean-francois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very convenient
Hotel in very good state, in the middle of the city, very convenient for a stay in Adelaide city center.
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tre bon hotel
Hotel très bien situé dans le centre. Personnel a l'écoute. Petit dejeuner tres bien. Je recommande.
Séjour de 6 nuits en novembre 2019

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019

10/10 Excellent

VeronIque

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très bien placé, confortable, et amabilité totake du personnel de l'hôtel. Petit déjeuner avec un très grand choix.
Séjour de 3 nuits en novembre 2019

6/10 Satisfaisant

SAMEER

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Pankaj le 27 mai 2024
Dear Vicki,Thank you for your valuable feedback through the rating regarding your recent stay with us at Hotel Grand Chancellor Adelaide. Can you please let us know where we can improve and make your stay better. we look forward to welcoming you back soon. We genuinely appreciate your support.Warm regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Sohila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Recommend it to everyone
Séjour de 2 nuits en mai 2024
Réponse de Pankaj le 27 mai 2024
Dear Sohila,Thank you so much for taking the time to leave an amazing rating. We're stoked and it motivates us to keep up the good work.Thanks once again for your support and we are looking forward to welcoming you back. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Mareea

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent staff and service.
Séjour de 4 nuits en mai 2024
Réponse de Pankaj le 20 mai 2024
Dear Mareea,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well located with super friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Pankaj le 14 mai 2024
Dear David,Thank you so much for taking the time to leave an amazing rating & kind words.We're delighted that you have enjoyed your experience with us at Hotel Grand Chancellor Adelaide, your rating motivates us to keep up the good work.We are looking forward to welcoming you again and thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Michelle, Roxby Downs

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We are regular guests, meets our expectations. Comfortable and clean rooms, great staff, location offers easy access to CBD, Casino, Footy games and tram. Parking available.
Séjour de 2 nuits en mai 2024
Réponse de Pankaj le 14 mai 2024
Dear Michelle,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location
Séjour de 1 nuit en mai 2024
Réponse de Pankaj le 14 mai 2024
Dear David,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Shirley

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good location, the service staff are helpful and polite. Hotel room is quiet and nice. Except for cleanliness, which could be better, it's a great place to stay for 4 nights.
Séjour de 1 nuit en mai 2024
Réponse de Pankaj le 14 mai 2024
Dear Shirley,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the overall experience and we have noted your feedback with regards to room cleaning.We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

JUNICHI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
街の中心にあり、どこに行くにも便利です。夜遅くチェックインで、朝早くチェックアウトで、ホテルの滞在を楽しめませんでしたが、もっとゆっくりしたいと思うホテルでした。
Séjour de 1 nuit en mai 2024
Réponse de Pankaj le 7 mai 2024
親愛なるジュンイチ様温かいお言葉と肯定的なフィードバックをいただきまして誠にありがとうございます。 ホテル グランド チャンセラーで素晴らしい経験をしていただいたことを嬉しく思います。 お客様のご満足が当社の最優先事項であり、当社がお客様の期待に応えられたことを知ることは、私たちにとって非常に意味のあることです。皆様のご支援に心から感謝するとともに、時間を割いて前向きな経験を共有していただきありがとうございます。敬具、パンカジ・タンワールエグゼクティブアシスタントマネージャー

8/10 Bien

Joanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely enjoyed our stay at the hotel. It was conveniently located to dining and transport and the shopping mall; it was clean, and the staff were very helpful. It had a nice bar area with live music, which probably could've had extra staff on their busy nights. We were told by a couple of locals that the street it is located on can be dodgy at night and to be careful. There is a police station right next door, so that was reassuring. I would stay here again.
Séjour de 4 nuits en avril 2024
Réponse de Pankaj le 7 mai 2024
Dear Joanne,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Katie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot to stay for a few days in the city. Rooms comfortable and clean, bar area was perfect for dining and a few drinks. Bar staff extremely friendly and professional. Will happily stay here again in the future.
Séjour de 4 nuits en avril 2024
Réponse de Pankaj le 7 mai 2024
Dear Katie,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Vicky

Les points forts : Infrastructures et conditions de l’hébergement
交通方便，餐飲選擇多元化
Séjour de 4 nuits en avril 2024
Réponse de Pankaj le 7 mai 2024
親愛的維琪，感謝您對最近入住阿德萊德大臣酒店的寶貴回饋。我很高興您喜歡這次體驗和氛圍，我們期待您的再次光臨。我們衷心感謝您的支持，再次感謝您花時間與我們分享您的正面體驗。溫暖的問候，潘卡吉·坦瓦爾行政助理經理

4/10 Médiocre

Francis

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
The room cleaning was hopeless. When we arrived no tissues or face fashers, nor enough towels in the room for three people and the room was never cleaned or vacuumed during our three day stay.
Séjour de 3 nuits en avril 2024
Réponse de Pankaj le 29 avr. 2024
Dear Francis,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am sorry to hear that you weren't fully satisfied with your experience., We'll be sure to take on the issues you have mentioned and work on them.I sincerely hope that your recent experience won’t stop you or your guests visiting us in the future. Should you wish to visit us again, may I please request that you contact me directly. This will enable me to ensure that you receive the best that The Hotel Grand Chancellor Adelaide has to offer. This may not remove the dis-satisfaction of your original experience, but it will certainly change your opinion of what we can offer. Once again, thank you for taking the time to bring your concerns to my attention. Sincerest apologies,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Milla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking is very problematic. Hard to find a spot and all spots are very narrow. Very convenient, right in the centre.
Séjour de 3 nuits en avril 2024
Réponse de Pankaj le 29 avr. 2024
Dear Milla,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad to know that you were overall satisfied with your experience, and we have noted your concerns regarding parking.We have an adjacent car park to the hotel where guest can park the car and pay at the hotel at negotiated rate.Once again, thank you for your valuable feedback and bringing your concerns to our attention. We look forward to welcoming you back soon. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Samantha

Séjour de 1 nuit en avril 2024
Réponse de Pankaj le 20 mai 2024
Dear Samantha,Thank you so much for taking the time to leave a 5-star review! We're stoked and your rating & feedback encourages us to keep up the good work.We look forward to seeing you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Cheuk Ho

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the gym and sauna in the property!
Séjour de 4 nuits en avril 2024
Réponse de Pankaj le 29 avr. 2024
Dear Cheuk Ho,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

bart

Séjour de 2 nuits en février 2024
Réponse de Pankaj le 14 mai 2024
Dear Bart,Thank you so much for taking the time to leave an amazing rating.We're delighted that you have enjoyed your experience with us at Hotel Grand Chancellor Adelaide, your rating motivates us to keep up the good work.We are looking forward to welcoming you again and thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Archwin

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
11am checkout time ♥️. Location is perfect. Close to restaurants and Rundle mall. Hotel staff are friendly and accomodating. Hotel spa pool was good. Hotel room is clean. No hotel room safe. Bathroom sink drains slow.
Séjour de 3 nuits en avril 2024
Réponse de Pankaj le 29 avr. 2024
Dear Carolyn,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience & concerns with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central
Séjour de 2 nuits en avril 2024
Réponse de Pankaj le 29 avr. 2024
Dear Graham,Thank you so much for taking the time to leave a 5-star review! We're stoked and your rating & feedback encourages us to keep up the good work.We look forward to seeing you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were so friendly and welcoming. I was pleasantly surprised to discover I had been given a corner room with beautiful views! The pool and spa were clean, and it was a lovely area to spend a couple of hours. You can order food & drinks on your phone which the staff will deliver to the poolside for you - such a treat! Room was immaculately clean with a comfy bed & modern bathroom. A/C can be a bit noisy so I’d recommend turning it off while you sleep. Otherwise, the room is nice and quiet with no street noise. Loved staying here and would absolutely return!
Séjour de 1 nuit en avril 2024
Réponse de Pankaj le 22 avr. 2024
Dear Stephanie,Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience with us at Hotel Grand Chancellor. Your satisfaction is our top priority, and it means the world for us to know that we met your expectations.We genuinely appreciate your support and once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

RIKA

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a hotel with a calm atmosphere.
Séjour de 2 nuits en avril 2024
Réponse de Pankaj le 16 avr. 2024
Dear Rika,Thank you so much for taking the time to leave a cracking rating and kind words. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Carlo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
suitable for our purpose, good variety of shopping, easy to obtain transport
Séjour de 2 nuits en avril 2024
Réponse de Pankaj le 15 avr. 2024
Dear Carlo,Thank you so much for taking the time to leave an amazing review & cracking rating.We're delighted to read your positive experience with us, our goal at Hotel Grand Chancellor Adelaide is to provide the friendly & attentive service to our patrons, and your feedback motivates us to keep up the good work.We are looking forward to welcoming you again and thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Christopher, Lara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to base ourselves for our holiday adventure in Adelaide. Wonderful staff who are always helpful and friendly. Good value for money as well
Séjour de 6 nuits en avril 2024
Réponse de Pankaj le 16 avr. 2024
Dear Christopher,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Room didn’t get cleaned one day and one of the days it I didn’t get hand towels and face washers. Don’t bother with breakfast it is crap. All the eggs and bacon is consistently cold every morning.
Séjour de 4 nuits en avril 2024
Réponse de Pankaj le 14 avr. 2024
Dear Steven,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad to know that you were overall satisfied with your experience, and we have noted your concerns with regard to room cleaning & BF food and will be addressing the same with our team.Once again, thank you for your valuable feedback and bringing your concerns to our attention. We look forward to welcoming you back soon. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Pankaj le 7 mai 2024
Dear Ian,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Paula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel . Rooms a little dark but staff excellent & good location .
Séjour de 5 nuits en mars 2024
Réponse de Pankaj le 12 avr. 2024
Dear Paula,Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience at Hotel Grand Chancellor Adelaide. Your satisfaction is our top priority, and it means the world to us to know that we met your expectations.We genuinely appreciate your support and once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

6/10 Satisfaisant

Donnamarie, Auckland

Voyage en groupe
Les points forts : Personnel et service
The property was very old and needed revamping. The chair in our room was broken. No dressing gowns and when we asked for them we got the oldest straggly looking gowns delivered that should have been thrown out a long time ago. Shower had mould in it. Water bottles were not replaced. This is more of a 3.5 star hotel.
Séjour de 4 nuits en avril 2024
Réponse de Pankaj le 9 avr. 2024
Dear Donnamarie,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. We'll be sure to take on the issues you have mentioned, and we'll forward it onto the necessary areas. I sincerely hope that your recent experience won’t stop you or your guests visiting us in the future. Once again, thank you for taking the time to bring your concerns to our attention. Warm Regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Duc

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
convenient location but parking was a pain. Could have advertise a bit better regarding parking spaces. I book base on car parking but when I arrived there was no parking available.
Séjour de 3 nuits en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Duc,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad to know that you were overall satisfied with your experience, and we have noted your concerns regarding carpark.we guide guests to the adjacent car park to the next to the hotel, when ours get full and guest can park the car and pay at the hotel at negotiated rate.Once again, thank you for your valuable feedback and bringing your concerns to our attention. We look forward to welcoming you back soon. Warm regards,Pankaj TanwarExecutive Assistant Manager

6/10 Satisfaisant

Emma Jane, Auckland

Good location but very basic for a 4.5star hotel, shame the Expedia loyalty program is not followed here despite Expedia saying I would be entitled to an upgraded room.
Séjour de 4 nuits en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Emma,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. We'll be sure to take on the issues you have mentioned, and we'll forward it onto the necessary areas. I sincerely hope that your recent experience won’t stop you or your guests visiting us in the future. Once again, thank you for taking the time to bring your concerns to our attention. Warm Regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean hotel room with friendly staff, area is a bit noisy including noise travelling from hallways to room throughout the night.
Séjour de 3 nuits en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Thomas,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. We'll be sure to take on the issues you have mentioned, and we'll forward it onto the necessary areas. I sincerely hope that your recent experience won’t stop you or your guests visiting us in the future. Once again, thank you for taking the time to bring your concerns to our attention. Warm Regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Brian

Séjour de 2 nuits en mars 2024
Réponse de Pankaj le 22 avr. 2024
Dear Brian,Thank you so much for taking the time to leave an amazing rating. We're stoked and it motivates us to keep up the good work.Thanks once again for your support and we are looking forward to welcoming you back. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Sue

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very much recommended
Séjour de 4 nuits en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Sua,Thank you so much for taking the time to leave a cracking rating & review. We're stoked and it motivates us to keep up the good work.We look forward to seeing you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

6/10 Satisfaisant

Lynn

Séjour de 7 nuits en mars 2024
Réponse de Pankaj le 15 avr. 2024
Dear Lynn, Thank you for giving the feedback in terms of rating regarding your recent stay with us at Hotel Grand Chancellor Adelaide. May I please request more information regarding your low rating? please email me directly as I need your help to understand your experience better, so I can address the concerns accordingly. Looking forward to hearing from you soon. Once again, thank you for taking the time to bring your concerns to our attention. Kind regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Christina

Séjour de 2 nuits en mars 2024
Réponse de Pankaj le 15 avr. 2024
Dear Christina,Thank you so much for taking the time to leave an amazing rating.We're delighted that you have enjoyed your experience with us at Hotel Grand Chancellor Adelaide, your rating motivates us to keep up the good work.We are looking forward to welcoming you again and thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Britnie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Will stay there again. Exactly what I wanted.
Séjour de 1 nuit en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Britnie,Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience at Hotel Grand Chancellor Adelaide. Your satisfaction is our top priority, and it means the world to us to know that we met your expectations.We genuinely appreciate your support and once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well located property with amazing staff, my second stay there this month and will be back!
Séjour de 2 nuits en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear David,Thank you so much for taking the time to leave a 5-star review and amazing feedback. We're stoked and your rating & feedback encourages us to keep up the good work.We look forward to seeing you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

2/10 Horrible

ASHUTOSH

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
They shifted me to another property. Which was not at all good. My money should be refunded
Séjour de 1 nuit en mars 2024
Réponse de Pankaj le 14 mai 2024
Dear Ashutosh,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. Sometimes we have to bump guests to the other property for various reasons beyond our control. I sincerely hope that your recent experience won’t stop you or your guests visiting us in the future. Once again, thank you for taking the time to bring your concerns to our attention. Warm Regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Anja

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location- nice amenities
Séjour de 3 nuits en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Anja,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Robert,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager

8/10 Bien

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Busy area around the hotel, parking on site
Séjour de 2 nuits en mars 2024
Réponse de Pankaj le 9 avr. 2024
Dear Anthony,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager