Avis
9,0
Merveilleux
9,8/10
Propreté
9,0/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Res le 8 mai 2024
Dear Claire,Thank you for your review. I am pleased you enjoyed your stay and look forward to welcoming you back again soon.
10/10 Excellent
James
13 avr. 2024
James
Séjour de 1 nuit en avril 2024
10/10 Excellent
Logan
Voyage d’affaires
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Logan
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 30 avr. 2024
Hi Logan,Thank you for taking the time to leave a review on your recent stay with us. We hope to welcome you back to the hotel again soon!Many thanks,
6/10 Satisfaisant
Tracy
Voyage en groupe
25 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Tracy
Séjour de 1 nuit en février 2024
Réponse de Reservations le 4 mars 2024
Dear Tracey,Thank you for letting us know you were disappointed with your recent stay at the Hilton TECA. I believe has responded to you directly.I do hope you will choose to stay with us again in the future.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic
Voyageur vérifié
Séjour de 3 nuits en février 2024
Réponse de Reservations. le 19 févr. 2024
Good afternoon,Thank you very much for taking the time to leave a review on your recent stay with us at Hilton Aberdeen TECA. Your kind words are very much appreciated! We try our very best to provide the highest possible service to all guests, and we are so glad that you experienced this.We hope to welcome you back to Hilton Aberdeen TECA again soon!
2/10 Horrible
Voyageur vérifié
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Reservations le 21 févr. 2024
Thank you for your review. If you have anything you wish to discuss about your stay with us, please contact us directly.Many thanks,
8/10 Bien
Brenda
Voyage en couple
16 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brenda
Séjour de 1 nuit en février 2024
Réponse de Reservations. le 19 févr. 2024
Hi Brenda,Thank you for taking the time to leave a review on your time with us. We are so sorry to read your experience in the restaurant was not up to your standard and that it was not enjoyable for you. We try our very best to ensure all our guests have a comfortable and relaxing stay with us at Hilton Aberdeen TECA and we are saddened to hear that this was not the case for yourself. I have passed your comments on to the appropriate members of staff for review.We hope you are able to visit us again soon and for you to have a more pleasant experience in the restaurant.Kind Regards,
8/10 Bien
Susan
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel, but poor parking.
Susan
Séjour de 2 nuits en février 2024
Réponse de Reservations. le 19 févr. 2024
Hi Susan,Many thanks for taking the time to leave a review on your recent stay with us, it is very much appreciated. We are glad to read that the our staff and the breakfast was up to your expectations! I am sorry to hear the underground car park was not enjoyable for you - I will pass on your comments to the appropriate departments for review. We hope this did not detract from your overall enjoyment of your stay with us and we hope to welcome you back again in the near future!Many thanks
8/10 Bien
Wendy
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 1 nuit en février 2024
Réponse de Reservations. le 16 févr. 2024
Hi Wendy, Thank you for taking the time to review your stay with us at Hilton Aberdeen TECA. We are glad to read that the cleanliness of the hotel and the spa facilities were up to your expectations.I will pass on your comments regarding the vegetarian options to the relevant departments for review.We hope to welcome you back again soon!
10/10 Excellent
Ben
15 févr. 2024
Ben
Séjour de 1 nuit en février 2024
Réponse de Reservations le 16 févr. 2024
Hi Ben,Thank you very much for taking the time to leave a review on your stay with us!We are glad you enjoyed your time at Hilton Aberdeen TECA and we hope to welcome you back soon!
10/10 Excellent
Darren
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Darren
Séjour de 1 nuit en février 2024
Réponse de Reservations. le 16 févr. 2024
Darren,Thank you very much for your high review! We hope to welcome you back again soon!
6/10 Satisfaisant
Feranmi
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Feranmi
Séjour de 1 nuit en janvier 2024
Réponse de Reservations. le 7 févr. 2024
Hi Feranmi, Many thanks for taking the time to leave a review on your recent stay with us, it is very much appreciated. We look forward to welcoming you back to the hotel again in the near future.
4/10 Médiocre
mohammed
Voyage d’affaires
24 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Didn’t feel the same
mohammed
Séjour de 2 nuits en janvier 2024
Réponse de Reservations le 16 févr. 2024
Hi Mohammed,Thank you for taking the time to leave feedback on your stay with us. We apologise for any inconvenience caused regarding the power outage. We managed to get the power back up within 7 minutes, so we hope this did not detract from your overall enjoyment of your time at the hotel. WWe hope you are able to visit us again soon!
2/10 Horrible
Lawrence
19 janv. 2024
Lawrence
Séjour de 5 nuits en janvier 2024
Réponse de Reservations le 20 janv. 2024
I am sorry to read your comments about the issues you had with Wi-fi being charged during your stay. Wi-fi is offered free of charge in our public area spaces to all guests and in the bedrooms if the guest is a Hilton Honors member. Unfortunately it seems that on your most recent stay our team have not assigned your Hilton Honors number to your booking at check in and therefore the system has charged the daily rate for Wi-fi. I will pass on your feedback to the team and highlight the importance of checking this information and ensuring that our guests are fully informed about the hotel wi-fi policy. I will also ensure we check our 3rd party hotel wi-fi information is displaying correctly. Once again I do apologise for any inconvenience this may have caused your during your stay.We look forward to welcoming you back to the hotel soon, please do let me know if there is anything we can assist with going forward.
8/10 Bien
Claire
Voyage en couple
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claire
Séjour de 1 nuit en janvier 2024
Réponse de Reservations le 7 févr. 2024
Hi Claire, Thank you very much for taking the time to leave a review on your recent stay with us. We appreciate your kind words and hope to welcome you back to the hotel again in the near future!Many thanks,Reservations.
8/10 Bien
Christopher
14 janv. 2024
Christopher
Séjour de 1 nuit en janvier 2024
Réponse de Reservations le 20 janv. 2024
Than you for your positive score. We look forward to welcoming you back again soon
8/10 Bien
Paul
Voyage d’affaires
30 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Paul
Séjour de 1 nuit en décembre 2023
Réponse de Reservations le 10 janv. 2024
Hi Paul,Many thanks for taking the time to leave a review. We are glad you were able to enjoy the hotel - I hope the delay on the key cards did not deter from your overall enjoyment of your stay with us. Many thanks!
10/10 Excellent
Cameron
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Hotel with Top Tier Staff
Cameron
Séjour de 2 nuits en décembre 2023
Réponse de Reservations. le 10 janv. 2024
Hi Cameron, thank you so much for taking the time to leave a lovely review, your kind words are very much appreciated! We are glad to read that you enjoyed your time and appreciated the decor, staff and spa. I have had a look at your reservation and it looks like there was a pre-authorisation taken from the card. Pre-authorisations are "pending" transactions and does not come out your account. When the actual transaction is taken at the end of your stay, and that is when the "pending" transaction on your bank account should disappear. I hope this helps! We really hope we are able to welcome you back to the hotel again in the near future!Many thanks.
8/10 Bien
Carole
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en novembre 2023
Réponse de Reservations. le 7 déc. 2023
Hi Carole, Many thanks for your feedback. I am sorry to hear you were disappointed there was no biscuits in the room. I will pass this on to the appropriate department for review. I hope this did not detract from your overall enjoyment and we are able to welcome you back to Hilton Aberdeen TECA in the future!
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Reservations le 10 janv. 2024
Dear guest, thank you for your review! We are so glad you enjoyed your time at Hilton Aberdeen TECA. Kind Regards.
10/10 Excellent
Voyageur vérifié
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
Réponse de Reservations. le 7 déc. 2023
Dear guest,Many thanks for taking the time to leave feedback on your recent stay with us. We are so glad to hear that you enjoyed your time here and everything was of a high standard for your stay! We look forward to welcoming you in the near future!
10/10 Excellent
Michael
Voyage en couple
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en novembre 2023
Réponse de Reservations le 1 déc. 2023
Dear Michael, many thanks for your kind words regarding your recent stay with us. We very much appreciate you taking the time to leave your feedback. Hopefully you are able to visit us again in the near future!
10/10 Excellent
Scott
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Scott
Séjour de 1 nuit en octobre 2023
Réponse de Reservations Hilton Aberdeen TECA le 24 oct. 2023
Hi Scott,Thank you for choosing the Hilton Aberdeen TECA and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.Kind Regards,
8/10 Bien
Amanda
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amanda
Séjour de 1 nuit en octobre 2023
Réponse de Reservations le 16 oct. 2023
Hi Amanda,Thank you for your recent feedback, we are pleased you enjoyed your stay and look forward to welcoming you back again soon.
4/10 Médiocre
Elaine
14 oct. 2023
Elaine
Séjour de 1 nuit en octobre 2023
Réponse de Reservations le 16 oct. 2023
Thank you for your recent feedback. Please let us know what we cold have done better to improve your experience.
10/10 Excellent
Mary
Voyage en groupe
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mary
Séjour de 2 nuits en octobre 2023
Réponse de Reservations le 9 oct. 2023
Thank you for your 10 out of 10 rating :)
10/10 Excellent
alex
7 oct. 2023
alex
Séjour de 1 nuit en octobre 2023
Réponse de Reservations le 9 oct. 2023
Thank you for your 10 or of 10 rating :)
10/10 Excellent
Martin
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martin
Séjour de 2 nuits en octobre 2023
Réponse de Reservations, Hilton Aberdeen TECA le 3 oct. 2023
Hi Martin,Many thanks for taking the time to leave a review on your recent stay with us. We are very glad to read that you enjoyed your time and our lovely staff exceeded your standards for their service and hospitality. Hopefully we are able to welcome you back to Hilton Aberdeen TECA again in the near future.
10/10 Excellent
Patricia
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Patricia
Séjour de 1 nuit en septembre 2023
Réponse de Reservations, Hilton Aberdeen TECA le 2 oct. 2023
Hi Patricia,Thank you so much for your extremely kind words on your recent stay with us at Hilton Aberdeen TECA. We take great pride in offering the highest possible service and best experience for our guests, and we are glad to read that you have experienced this! I will pass on your lovely feedback to the teams at the hotel. Hopefully we are able to welcome you back to the hotel again soon! Many thanks.
10/10 Excellent
Susan
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good, but parking is a drawback.
Susan
Séjour de 1 nuit en septembre 2023
Réponse de Reservations, Hilton Aberdeen TECA le 2 oct. 2023
Hi Susan,Thank you for taking the time to leave a review on your recent stay with us, we are glad to read that you enjoyed the breakfast and the service from our staff. We apologise if you experienced any inconvenience with the car park, we hope this did not detract from your overall enjoyment of your stay. Hopefully we are able to welcome you back to Hilton Aberdeen TECA in the future. Many thanks!
10/10 Excellent
John
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 2 nuits en septembre 2023
Réponse de Reservations, Hilton Aberdeen TECA le 2 oct. 2023
Hi John,Many thanks for the high rating on your recent stay with us. We hope you are able visit us again in the near future!
10/10 Excellent
Darren
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
High standards
Darren
Séjour de 1 nuit en septembre 2023
Réponse de Reservations, Hilton Aberdeen TECA le 2 oct. 2023
Hi Darren,Many thanks for taking the time to leave a review on your stay with us! We are very glad you enjoyed your time and thought highly of our staff. We hope to welcome you back again in the near future!
10/10 Excellent
Becky
Voyage en groupe
20 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Becky
Séjour de 1 nuit en septembre 2023
Réponse de Reservations le 21 sept. 2023
Dear Becky, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to hear you have enjoyed your stays at the hotel and found are staff to be friendly! I do hope we have the opportunity to welcome you back at the hotel in the near future.
8/10 Bien
Voyageur vérifié
Voyage d’affaires
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en septembre 2023
Réponse de Reservations le 21 sept. 2023
Dear guest, Thank you for your high scores. I do hope we have the opportunity to welcome you back to the hotel in the future!
10/10 Excellent
Jørgen
12 sept. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Jørgen
Séjour de 3 nuits en septembre 2023
Réponse de Reservations. le 14 sept. 2023
Many thanks on your feedback, Jorgen!
10/10 Excellent
Emma
9 sept. 2023
Emma
Séjour de 1 nuit en septembre 2023
Réponse de Reservations. le 14 sept. 2023
Hi Emma, thank you for your review!
10/10 Excellent
Nneka Rukewe
30 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nneka Rukewe
Séjour de 2 nuits en août 2023
Réponse de Reservations, Hilton Aberdeen TECA le 1 sept. 2023
Hi Nneka,Thank you so much for taking the time to share your wonderful experience at Hilton TECA! We are delighted to hear that your surprise birthday trip for your mum was a success, and it warms our hearts to know that you both enjoyed your stay with us. We're glad you enjoyed our pool, jacuzzi, and wellness facilities. Your feedback on breakfast and dinner is appreciated, and we'll use it to improve. Our commitment to delivering an accurate online representation of our hotel is unwavering, and we're delighted you found Hilton TECA as expected. Neeha at the Reception will be commended for her excellent service.Should you return to our city, we'd be honoured to host you again at Hilton Aberdeen TECA!
4/10 Médiocre
Jarmo
Voyage d’affaires
29 août 2023
Les points faibles : Personnel et service
Jarmo
Séjour de 1 nuit en août 2023
Réponse de Reservations. le 30 août 2023
Good Morning,Many thanks for leaving your thoughts on your stay with us. We apologise for any inconvenience you experienced during your stay. This is definitely not the standard that we set for our guests and we truly apologise if this did not live up to your expectations. We hope we are able to welcome you back to the hotel again in the near future!
10/10 Excellent
Michael
17 août 2023
Michael
Séjour de 1 nuit en août 2023
Réponse de Reservations le 21 août 2023
Dear Michael, Thank you for your high scores, we are delighted you enjoyed your stay and do hope we have the opportunity to welcome you back to the hotel in the future!
8/10 Bien
Voyageur vérifié
17 juil. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
2 night stay
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Reservations le 18 juil. 2023
Dear guest, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am disappointed to hear your room was not serviced as requested. We do take all feedback on board and i will share this with the senior management team. I do hope this didn't detract from your overall enjoyment of the stay.
8/10 Bien
Mark
15 juil. 2023
Mark
Séjour de 1 nuit en juillet 2023
Réponse de Reservations le 21 août 2023
Dear Mark, Thank you for your scores, we are delighted you enjoyed your stay and do hope we have the opportunity to welcome you back to the hotel in the future!
8/10 Bien
kjetil
Voyage d’affaires
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
kjetil
Séjour de 1 nuit en juillet 2023
Réponse de Reservations le 14 juil. 2023
Dear Guest, Thank you for taking the time to review your recent stay at Hilton TECA. I am delighted to hear you enjoyed your stay.
10/10 Excellent
Sam
Voyage d’affaires
11 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sam
Séjour de 1 nuit en juillet 2023
Réponse de Reservations le 12 juil. 2023
Dear Sam, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to hear you enjoyed your stay and found our staff to be friendly! I do hope we have the opportunity to welcome you back to the hotel in the future.
10/10 Excellent
Alastair
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alastair
Séjour de 5 nuits en juin 2023
Réponse de Reservations le 4 juil. 2023
Dear Alastair, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to see your high scores! I do hope we have the opportunity to welcome you back to the hotel in the future.
10/10 Excellent
Emily
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emily
Séjour de 1 nuit en juillet 2023
Réponse de Heather le 4 juil. 2023
Hi Emily,Many thanks for taking the time to leave a review. We are so glad to read that you enjoyed your time at Hilton Aberdeen TECA. We hope to welcome you back to the hotel again soon.Many thanks, Reservations.
10/10 Excellent
Maurice
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maurice
Séjour de 2 nuits en juin 2023
Réponse de Heather le 26 juin 2023
Hi Maurice, many thanks for taking the time to leave a review on your recent stay with us. We are so glad to hear that you enjoyed yourself and we hope we can welcome you back to the hotel again in the near future!Many thanks, Reservations.
8/10 Bien
Cameron
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I'd come back
Cameron
Séjour de 1 nuit en juin 2023
Réponse de Reservations le 23 juin 2023
Dear Cameron, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. We take all feedback on board and i will be sure to share this with the team.
10/10 Excellent
caroline
Voyage en groupe
18 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A visit to Aberdeen
caroline
Séjour de 2 nuits en juin 2023
Réponse de Reservations le 19 juin 2023
Dear Caroline,Thank you for your feedback. We will be sure to share this with Megan who will be delighted with the comments. She is a real asset to the team.We hope to see you back again soon.Marie, Hilton TECA
10/10 Excellent
Elaine
Voyage en famille
17 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elaine
Séjour de 1 nuit en juin 2023
Réponse de Reservations le 19 juin 2023
Thank you
8/10 Bien
Chris
Voyage en famille
16 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No on-site laundry facilities
Chris
Séjour de 1 nuit en juin 2023
Réponse de Reservations le 19 juin 2023
Dear Chris,Thank you for your review. Our laundry service picks up at 09.00am and is delivered back to the hotel around 4.00pm daily on weekdays. Apologies if you feel the information on the website is misleading. I do hope that this did not detract from the overall enjoyment of your stay and we look forward to welcoming you back again soon.Regards, Hilton TECA