Hôtels 3 étoiles à Ile de Beachcomber, Division occidentale

"Friendly staff"

"Nous y avons passé une nuit ici après notre vol, et c'était un séjour très agréable. Le personnel était très attentionné, les repas plus que corrects pour le prix, et la piscine était un plus. Ce qui nous a le plus marqués, c'était l'aide donnée par deux membres du personnel quand nous attendions notre taxi (envoyé par notre hôtel suivant) à la fin de notre séjour. Il était très en retard, et à la fin perdu à Nandi, et le personnel a tout fait pour nous aider, faisant plusieurs coups de téléphone pour le localiser, puis ils l'ont téléguidé jusqu'à son arrivée !"

"We booked one night for a stop at Nandi before to take our plane on the morning. We arrived late and leaved early and all hotels around were full, so we didn’t have the choice… but it was TERRIBLE The room was infested with BED BUGS : I found a living bed-bug in the sheets, excrements and eggs of bed-bugs in the bedhead. I also inspected the mattress : bed bugs carapaces. I mean, bed bugs in a hotel is not the fault of the staff, as those insects are spread by guests bagages, but when you see bed bugs evidences, you do something : here, the level of infestation looks so high that maybe they just don’t care… if you read the comment on this hotel on internet, you’ll see that I’m not the only one to report the bed-bugs issue. Also the room was not very clean, the sheets were really dirty, with dark spots on it, like if they have not been cleaned for a while. Furnitures were « greasy ». The staff is really nice and helpful however, but looks a bit lost : when we kindly ask for towels (why towels are not directly in the rooms by the way ?) we had the impression to ask for the moon. However they gave us the towels. In summary, the only good point is that the price is cheap and the hotel is really 5-minutes walk from the airport. But even for a night or last-minute plan, I would say don’t go (or you’ll take the risk to have bugs-guests in your bagages coming back home…)"