Blue Ridge : Vacances romantiques

Belle hôtel

Amazing hotel ! So beautiful & great staff

Hôtel proposé pour un 5* mais le niveau est plutôt du 4*

Shower in bad condition, noisy rooms

It claims to have tea and coffee but there was no tea while I was there. I felt unsafe as a repair man barged into the room at 7:30 in the morning without knocking, stopped only by the safety lock that he was fighting. I told him not to come and he still came into the room as soon as I left for a while. There is no safe in the room. The shower takes ages to warm up and only produces a meager trickle. The bath is disabled. There are unpleasant notices left everywhere about the shower, the entrance door, the noise (as the insulation is very poor both between rooms and with the street), the kitchen, the cleaning… as if keeping up the place is the guests’ responsibility! One of the absolute worst hotels or accommodations of the many I have been to over the years. So bad it should be dropped from Expedia!