Kerala : Vacances à la montagne

« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel. Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service. The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty. Food is also an issue: there is no...

« Beautiful place with a lot of peace »

« I had a wonderful stay at this hotel. The property is beautifully maintained, clean, and offers a relaxing atmosphere. The rooms were comfortable, and every area of the hotel reflected excellent upkeep and attention to detail. What truly made the experience exceptional was the staff and management. Everyone was warm, courteous, and always willing to help with a smile. The management team clearly takes pride in delivering outstanding service, and their professionalism was evident throughout my...

« Not really a 5 star, room and bathroom not very big, we had much better elsewhere, but splendid view and comfortable bed. Service in restaurant was great thanks to its manager! Noisy hotel, room doors not sound insulated while children play and scream in the corridors until 11pm and from 7:30am! Noisy dining room too, as often in India. hotel out of the way, a little far from everything. Apparently this hotel does not provide anything for the Driver unfortunately, except 2 washrooms for lots of...

« Très bel établissement qui tient ses promesses par rapport à la description donnée par le site, un peu "excentré" mais cela donne l'avantage d'être en forêt et de profiter d'un jardin fleuri très agréable. Le personnel est très aimable et le service de bonne qualité. »

« La reservation mentionnait un paiement sur place J’ai du payer 50% d’avance avec frais bancaires J’ai été sollicité par de nombreux messages pour payer la totalité pendant mon voyage Par ailleurs : le service n’est pas à la hauteur il n’y a aucun lieu de repos en dehors du salon de réception »